Cary Grove Animal Hospital

I can't even begin to explain how happy I am with our decision to bring our new puppy to the Cary Grove Animal Hospital! From the moment I called, I could tell we would be well taken care of. The receptionist I spoke to was very friendly and scheduled me right away. Every staff member was super friendly the moment we got there. I was impressed with how excited they were to meet our puppy! They were all very knowledgeable and able to answer all of my questions. Dr. Fritz was very thorough in his examination and offered us several options. He answered all my questions and was very understanding. I noticed an improvement right away with our puppy! We even got a phone call the next day checking in on how our little guy was doing! Thank you Cary Grove Animal Hospital! We can't wait to come back! Read Less

Being a new patient I was immediately welcomed and felt very taken care of by the receptionists. Gabby the tech was great! She was so kind and helpful with Ellie. Dr Quinn came in and introduced herself and acknowledged Ellie right away. She was very professional and knowledgeable, such an awesome doctor! I am so relieved to have finally found a vet that I love and feel comfortable with! Read Less

Monday March 12th, my husband came home to find our pitbull mix stuck in the barrier gates we installed, to keep her in one area while we are away at work. She jumped and by a fluke accident ended up severely injured and there was blood everywhere. We normally take her to Randall Road Animal Hospital in Algonquin but these injuries were too severe to drive that far so we took her here, which was the closest by the house. I arrived about an hour after they got there. My husband told me that he told these guys to do whatever it takes to find the problem and to make sure she would be okay. Once we were called into the room Dr. Fritz was going over x-rays (not looking us in the eye while doing so which is a huge disrespect to clients in my opinion). He said everything was fine with her bones. (Ok? So I was waiting for additional tests at that point, but they are the experts not me...so I thought) he continued by saying she couldn't move her back legs and that he was concerned at the absolute worst she may need amputation of the one leg. She received a steroid and pain med injections and received hydrotherapy on her legs and they said she progressed? The nurse brought our dog in the room and she went over all the medication we had to give her, there was 2 antibiotics and 1 pain med. I also had to spray her paws and lacerations with what they call a "miracle gel". Walking her would need to be with a sling and id need to do hydro therapy in the shower 2 times a day as well(that night we installed a new shower head so we could do this easier). At the very end the nurse tells us that's she's bleeding out her vulva(where she pees) and that "I should keep an eye on it, that if it changes I should call them" After all this close to $1,000+ visit, I take our poor girl home, do every fricken thing they said to do. Noticed she was hallucinating and early the next morning after shoving 3 pills down her throat that she didn't want to take, tending to her wounds and checking on her every 30 mins her breathing gets sparatic and slowly stops. I try to call but they are closed. So I rush her back to her normal vet and they took care of us like royalty. Montana LoVerde was pronounced dead officially at our regular vet and she died from the bleeding that was coming out her vulva which THIS VET TOLD ME WAS NO BIG DEAL AND TO KEEP AN "EYE ON IT". The doctor at Randal Road asked if Cary Grove did a chest cavity scan to find the source of the bleeding, and I had to say no, only an x-ray. They only looked at the bones even though they knew she was bleeding! Needless to say, We waited a day to cool down before coming back, needing to cancel her follow up appointment scheduled for Thursday March 15th. I couldn't hold in the tears as I had to explain the horrific trauma I just endured with my own pet going lifeless in my arms just 10 hours after she was under this vet's care. Just 10 hours ago being told the worst result may be amputation. It meant nothing to these doctors and nurses. They did nothing to help us. We aren't ones for suing but boy oh boy was it a thought. We will never see our Montana again, and Cary Grove Animal Hospital could care less. In fact, the doctor we spoke to the day we went back told us that "at least we can use your story as examples to other pet owners about dogs getting stuck in these gates" and "I would have done the same test based off what YOU told us the injuries were" SHE JUST BLAMED US FOR OUR DOGS INJURIES AND TOOK NO RESPONSIBILITY! YOU DONT DO THAT, ESPECIALLY TO GRIEVING FAMILIES. A death prognosis was never even a thought and was never vocalized to us, yet thats what happened, and they claim no responsibility. Do not take your pets here if they suffer from injuries and don't take them here in general if you want a loving, caring staff that knows what they're doing. RIP Montana, sorry we trusted your life in their care, we will miss you so much. And just know Mommy and Daddy did everything we could to keep you alive, I'm so so sorry. Read Less

Honestly, I have been a loyal and faithful patient for years. Driving an hour one way for treatments. Spending thousands of dollars with them over the years on my fur babies. 4 dogs and over 10 cats. After the new building was built...the focus is no longer on the animals, but the almighty dollar. Due to gross negligence and incompetence they nearly killed my dog. Blood work and x-rays and no clue as to why he was sick??? By day 3 an ultrasound was FINALLY done and it showed a blockage. A cat toy. Now common sense should have kicked in and according to 3 seperate other vets(including the surgeon) .... should have been the very first thing looked into. He was rushed to another vet for his surgery (because they don't do emergency surgical procedures on a Saturday) before he had a rupture. Thanks for nothing but a gigantic bill. Which is in collection and I refuse to pay. Do yourself a favor avoid this place at all costs. Everyone I have referred has stopped doing business here. I would not trust them to care for a pet rock or house plant. Read Less

Anyone who has an issue with Cary Grove Animal Hospital and the care they show the animals they treat, is a reflection on the person writing the review and NOT CGAH. There is no one I would trust more with fur babies than Dr. Fritz and his staff. Back in October, my dog had a seizure late one Saturday night and when I took him to the Emergency Hospital, they had suggested I put my dog down even though they weren't sure of what was wrong with him. I sent a message to Dr. Fritz, hoping he would read it on Monday, to my surprise he read it on Sunday. After telling him what they said to me, I asked should I put my dog down, he just replied with two words...NOT YET. He told me he would call over to the Hospital and would get back to me. He did and three days later much to the surprise of everyone at the Emergency Hospital my dog came home. A month later, all his tests showed improvements and his liver which was failing him, turned out with medication, diet, prayers, and lots of attention and office visits, he made improvements. Dr. Fritz's staff called to see how he was doing if I had questions they got back to me. I see alot of reviews mentioning costs, while I understand times are hard, how can you put a price on making sure your pets are healthy and cared for? All the treatment plans were spelled out for me as well of the costs and I know for a fact he could have added things to the bill that other hospitals do but he didn't. Was it worth it? I just need to look at my baby's face and say yes he is worth it! I was able to have him over the holidays and this month he and his brother will celebrate their 10th birthday. I know in my heart that wouldn't have been possible if not for the care, love, and support of Dr. Fritz and the staff at Cary Grove Animal Hospital. Read Less

I love this animal hospital. Everyone that works here is so nice and caring. I don't trust anybody else with my dog after coming here. They take such good care of her. Whenever she is there for a dental cleaning or something similar where she has to stay for a few hours, they're really good about calling and giving updates. The doctors are all very knowledgeable and take the time and effort to explain everything to you. Read Less

Finally I found a vet that cares! Not only was the front staff completely proffesional, they brought me a nice warm cup of coffee. Dr. Fritz was proffesional with my dogs! Very knowledgeable, gave me tons of information! The office is very clean and friendly. They are NOT salesman.....yay! I finally found a wonderful, caring and honest place!! Highly recommendRead Less

I have had nothing but wonderful experiences here with my dog and cat. Dr. Fritz and Dr. Quinn are both very caring and thorough veterinarians. They are patient and answer all of my questions, and it is clear that they care greatly for my pets. The office staff and vet techs are also wonderful to me, my pets, and my rambunctious toddler who often has to tag along on vet visits. Thank you for all that you do CGAH. Read Less

On October 25th my wife Anne and I had to make the decision no one ever wants to make. Our beloved best friend and family member who had been showing signs of discomfort was diagnosed with an unusual cancer in his anal area which could not be treated with any degree of success. With faced with the reality of his future comfort we made the decision to let him cross over the Rainbow Bridge to be with the other Pugs that had blessed us in the past. The compassion shown by Dr. Fritz was beyond our expectations. He could have not expressed our options for Stanley any better without creating more pain than we already felt. We will be forever grateful for expertise and understanding he showed to us and more importantly to Stan. When the time comes for a new addition to our family rest assured one of the first visits he makes anywhere will be to Dr. Fritz and his wonderful staff.Read Less

Dr Fritz is the best.... My older dog has had a lot in the last year, and he saved her life. She has monthly check ups and never even hesitates walking in, she loves everyone there and loves Dr. Fritz. The staff is SO amazing. Everyone is SO nice and so accommodating. Love this place. I will be bringing all my animals here as long as he's/they are all around!!! (We've had Dr. Quinn as well, also amazing)! Read Less

Today we let our beloved Abbey cross over the rainbow bridge. After a last minute cancellation from pet loss at home, Dr. Fritz came to our rescue. Dr. Quinn picked her brain and the brain of her colleagues to find out what was wrong with our Abbey-it ended up being a tumor. They did everything they could to help us and have gone truly above and beyond for us and our Abbey. We are customers for life. All the staff are amazing and you can feel the compassion from the whole team. Read Less

The staff here is PHENOMENAL ! They all go above and beyond to make sure you and your pet are cared for correctly. The wisdom, experience, and dedication of Dr. Fritz and the staff amazes me. I wouldn't take my dogs anywhere else!!! Thank you all for your services EVERYTIME! Read Less

Exotic vets are far and few, let alone a good exotic vet. Dr. Fritz is great with my guinea pigs. We had to have surgery with one of the piggies and he kept me well informed before and throughout the process. I know that my pocket pets are in good hands at Cary Grove. Very nice receptionists and vet techs as well. It is more on the expensive end, but finding the right care for the love and life of a pet is priceless. Would reccommend and will visit again. Read Less

First experience was sadly the euthanasia of my beloved dog Ruby. The staff was quick to act as well as there trying to comfort me. Dr. Fritz and tech Mary took wonderful care of her in her final moments. Fritz also expressed interest in helping my other animals with tips toward care. I'll definitely be returning soon. I actually just scheduled an appointment for Dr. Fritz and tech Mary to see my other dog Buck. Can't wait! Read Less

Not sure why someone would write don't go there and not say why except their name is the same as the only other bad review. Dr. Fritz is excellent. I have had animals all my life and have seen numerous vets for both large and small animals. Dr. Fritz and his staff are attentive and sensitive to your pets needs. Most important of all, he is a great diagnostician and knowledgeable about current treatments. As a nurse, I know a good doctor when I see one. Your pets are in very good hands here. Read Less

Love this place! My pets are my kids, love them and would do anything for them. I've honestly been bouncing around to different vets over the last few years in search of the right one. The vet I loved for years had retired. But I recently went in and saw Dr. Heidi Quinn. She is fabulous. She really impressed me and of course was so wonderful to my little guy. I am so excited to finally have found a vet I can trust. Thank you Dr Heidi Quinn! I am also impressed how wonderful everyone of their staff treated us during out recent visits. From the front desk to the vet techs. They treat you like family, what more could you ask for? Read Less

Warm, friendly, inviting, and professional are just a few of the words to describe Cary Grove Animal Hospital. From the moment you walk in the door, to the moment you leave, you know the doctors and staff are willing to do whatever is necessary to ensure that you and your pet are treated with the utmost level of care. My dog has seen both Dr. Quinn and Dr. Fritz, and each time they see Ruby she is treated like one of their own pets. You can tell both doctors have a true passion for their line of work.Read Less

Love this place! My pets are my kids, love them and would do anything for them. I've honestly been bouncing around to different vets over the last few years in search of the right one. The vet I loved for years had retired. But I recently went in and saw Dr. Heidi Quinn. She is fabulous. She really impressed me and of course was so wonderful to my little guy. I am so excited to finally have found a vet I can trust. Thank you Dr Heidi Quinn! I am also impressed how wonderful everyone of their staff treated us during out recent visits. From the front desk to the vet techs. They treat you like family, what more could you ask for? Read Less

I've had great experiences here!  Dr. Fritz has been a life saver for my pets!  My dog started getting big bald spots that advanced into sores and he suggested dietary changes and temporary medication that completely rectified the situation.  A while back one of my cats stopped moving his tail.  He had a big open sore and wouldn't let me anywhere near his back end.  When I brought him in, I thought his tail may need to be amputated.  Fortunately Dr. Fritz was able to identify the problem, clean the infected tissue, and put him on the appropriate medication.  His tail is back to normal and he's feeling great!  I can't say enough about how pleased I am with the care provided by Cary Grove Animal Hospital or about the genuine concern expressed by the staff. Read Less

I cannot thank the Drs. and the rest of the staff for when it came time to put our dog to rest. They made what was a very heartbreaking moment feel a little less bearable with their kindness and patience. We appreciate all you did for us and for our dog. Thank you! Read Less

My pets are 100% family to me, so when I noticed our previous vet practice was impersonal and nonchalant about my dog's health concerns I set out to find a better one. Coming from a large practice with 6 vets, I didn't think Dr. Fritz and Dr. Heather's practice would do anything for me; I picked them because of their close proximity since one of my dogs and my cat absolutely HATE being in the car. I figured out they could help in the meantime while I searched for a good vet.Cary Grove Animal Hospital completely blew me away. My dog's ear infections that the previous big vet suggested were chronic and maybe due to allergies? Dr. Heather put him on a treatment plan that had his ears back to normal in one week. My new cat's strange characteristics? Dr. Fritz strung them together and ran some tests, and it turns out she has a thyroid disorder. Small, personal and professional are the words that come to mind when I think of Dr. Fritz Trybus' practice. They are so warm and friendly (towards animals and humans alike) as well as professional experts and I would trust them with anything. Not only that, but Dr. Fritz knows I'm a college student and always tries to save me money. He also mentions prices of treatments on the phone to me should my pet need medication so I can budget and plan accordingly. They know you and your animals when you walk in the door and call to check in with you if your pet was sick. That's a touch you just can't find at larger practices! From the vets down to the receptionists, their entire staff is wonderful. Not only is it more affordable than the other three vets I've tried, but the quality of care is better too. They are building a nice new practice (still in Cary) that is going to look great, but the building can only do so much if the staff isn't strong...I can honestly tell you that they're the full package. I love Cary Grove Animal Hospital and could never thank them enough or say enough about them after how much they've helped me and my animals. Read Less

I have to express my thanks and deepest gratitude to Cary Grove Animal Hospital. They are wonderful, truly caring people, and they really do care about your pet! I went there with no appointment and a dying 15 year old cat, and I was a complete mess. The receptionist was absolutely wonderful and the nurse was so understanding. They said that the doctor was busy with 2 operations and I would need to come back in a few hours. I was ok with that, but then the nurse said he would see Kitty between the surgeries. The doctor came in almost immediately and was very understanding about my cats condition. He wasn't out to make a buck, he wanted what was best for my cat. I have never been to a vet clinic that was as loving and caring as this one. I would highly recommend them to anyone. People like this are hard to come by. Thank you Dr. Trybus and staff for making a very difficult time in my life a little easier. Bless you all. Read Less

I recently moved to the area and was used to larger practices, which after my experiences with the Cary-Grove Animal Hospital staff and Dr. Trybus, I will not be going back to. All the staff and the doctor are professional but warm and friendly at the same time. You feel like they truly are invested in your pet's health and well being. I highly recommend this practice over any of the large "chain" type practices where your pet will be just a number to them. My dog, Rigby, is my baby and I fully admit I'm a bit of an obsessed dog mom, which means where I bring her has to be top notch.  I believe Cary-Grove Animal Hospital, the staff and Dr. Trybus all fit that description. Read Less

Dr. Trybus solved my senior cat's persistent out-of-litterbox urination problems that other vets couldn't, and has provided thoughtful and excellent care for my other pets as well. I really couldn't be any happier with the service, treatment and care my pets and I have enjoyed from Dr. Fritz and his team.  This is a fantastic clinic. Read Less

FRG FINALLY HAS A VETERINARIAN!!!! Cary Grove Animal Hospital has been a godsend to our town! Dr. Fritz and his team are so caring, compassionate and my pets luv them!  One of the experiences I have encountered with the facility is when recently one of my sweet cats become critically ill. Dr. Fritz got him in right away and his critical care skills were so sharp, that his suspicions of a rare disease in a small population of felines could be the diagnosis. He performed only the necessary tests to confirm this and not be put through a battery of tests/costs. Dr. Fritz was right on in his detection of the correct disease. His experience is wide spread and I really liked that he did not put the cat throught alot of unnecessary procedures. Unfortunately, the rare disease is 100% fatal in the cat population, but, with that said, he and his team were so caring and compassionate with frequent calls to check on both myself as well as my kitty. I was provided many choices on how I wanted to handle the cats care after much education via the Doctor and the staff. My sweet kitty passed away in my arms that night at home where he was comfortable. I couldn't have gotten through this without the care Dr. Fritz provided me and my pet!. I give him 5+ stars. Try him out, you will see first hand his skill and compassion!! Read Less