very professional, great customer service. Always try alternatives before they recommend surgery. Dr. Sherman is very knowledgeable. Dr. Rovner makes you feel like he loves your pets as much as you... Read More
very professional, great customer service. Always try alternatives before they recommend surgery. Dr. Sherman is very knowledgeable. Dr. Rovner makes you feel like he loves your pets as much as you do. Read Less
Will Pross
9 Jun 2018
REPORT
Nice people who care.
Saved my dog.
Steve Castellion
6 May 2018
REPORT
Great staff! Love it here and highly recommend!
Haley Horton
18 Apr 2018
REPORT
The staff here is great. Roscoe village animal hospital was recommended to me by the rescue when I adopted my greyhound and I have not been disappointed. They call to remind you not only of your appoi... Read More
The staff here is great. Roscoe village animal hospital was recommended to me by the rescue when I adopted my greyhound and I have not been disappointed. They call to remind you not only of your appointment but also to schedule follow ups as needed. I believe my dog is in great hands here. Read Less
Robin Balbo
11 Apr 2018
REPORT
SUPERB animal care. Very knowledgeable and the staff is always Consistent and caring. I have really loved every Vet that I have ever met there. And my dog has the best girl who clips his nails ther... Read More
SUPERB animal care. Very knowledgeable and the staff is always Consistent and caring. I have really loved every Vet that I have ever met there. And my dog has the best girl who clips his nails there. They are moderately priced for the city. I hope they stay that way. I love that I can drop my car to get detailed across the street, walk over and take my dog to the vet and return for a clean car. Read Less
David H
6 Apr 2018
REPORT
Caring, professional and honest. Dr. Rovner is extraordinary and pets, and there owners are lucky to have him.
Jessica Roubitchek
16 Feb 2018
REPORT
Twelve year client. RVAH continues to take expert and compassionate care of my dogs.
Jason Prather
27 Sep 2017
REPORT
I was the proud owner of a wonderful 8.5 yr old yellow lab named Gunner. Around a month ago Gunner had a sore on his back foot pad that wouldn't heal. I took him into RVAH for evaluation and the Vet... Read More
I was the proud owner of a wonderful 8.5 yr old yellow lab named Gunner. Around a month ago Gunner had a sore on his back foot pad that wouldn't heal. I took him into RVAH for evaluation and the Vet prescribed a general antibiotic. During that visit she mentioned that a fungal infection was possible given our recent visit to a farm, but didn't see any presence of and didn't mention anything about this thereafter. One week later I took him in again as the foot still wouldn...'t heal and a few additional sores started to appear on his face along with other symptoms such as swollen legs and lymph nodes. Once again they evaluated him, ran some tests (for Lyme disease for example) and sent out a culture of the foot and sent me on my way. A few days later they called me and told me a bacteria was found and to order another antibiotic online, which I immediately did. 7-8 days later my dog remained lethargic and started to struggle with his breathing. We took him to MedVet next door and within an hour they took a Chest Xray and showed me he had a massive fungal infection (Blastomycrosis) that had spread to his lungs. 24 hours later he passed away. After doing some additional research on this terrible fungal disease my wife/I have realized that many of the warning signs for Blasto were present in Gunner, especially at that second visit....yet at no point in time did the Vet request we test for this (simple urine test), point to this as a real possibility of his illness, or explain our dog's life was in danger. Gunner was part of our family and we miss him terribly. I don't know if a diagnosis a few weeks earlier could've saved his life, but it certainly couldn't have hurt. Should we get another animal we will NOT be returning to RVAH. If you have a dog with potential serious issue I would recommend you go elsewhere. See More Read Less
Stephanie Vasquez
17 Jun 2017
REPORT
Top notch service and peanut butter!
We take our dog here for wellness visits, in between visits when she eats things she's not supposed to, and most recently a tumor removal. The whole process was... Read More
Top notch service and peanut butter!
We take our dog here for wellness visits, in between visits when she eats things she's not supposed to, and most recently a tumor removal. The whole process was simple: drop off, updates throughout the procedure, and pickup. Dr. Gonzalez is our primary veterinarian who also performed the removal procedure. She is highly knowledgeable, professional, and friendly. Our dog loves her and all the vet techs. They have an have endless supply of doggie talk, caresses, and peanut butter to keep our dog at ease during visits. I highly recommend.
There is a parking lot across the street that is pay to park some days and limited street parking. Read Less
Myra M.
10 Jun 2017
REPORT
We have been long time clients of RVAH, but it's time to move on. They are so hung up on collecting their fees for visits and tests, they've completely forgotten about customer service. They are infle... Read More
We have been long time clients of RVAH, but it's time to move on. They are so hung up on collecting their fees for visits and tests, they've completely forgotten about customer service. They are inflexible despite the needs of dog parents and their fur babies. Life is too busy to have to deal with a vet clinic that won't work with you.Update: I'm so happy to report this matter was escalated to the practice manager and Dr. Rovner. They sorted us out, and we'll continue to be RVAH clients. Yay! Read Less
Lillian Pettitt
6 Apr 2017
REPORT
Clean environment, friendly staff. Their prices are reasonable too.
magda roeske
5 Mar 2017
REPORT
Dr Scott Rovner is absolutely amazing and dedicated Vetenerian. Highly recommend him
Martha Celia Cohen
22 Jan 2017
REPORT
Dr Rovner has been my kids Vet over 20 years! He is the best Veterinarian hands down! Most Compassionate,caring and his experience and knowledge had brought him where he is right now! Thank you Dr Ro... Read More
Dr Rovner has been my kids Vet over 20 years! He is the best Veterinarian hands down! Most Compassionate,caring and his experience and knowledge had brought him where he is right now! Thank you Dr Rovner and You'll see me soon with Fabio! Read Less
Matty B
8 Jan 2017
REPORT
Rating for Nancy Butzen who has always gotten awesome care and treatment for her pets with Dr. Rovner and staff.
Brian
2 Dec 2016
REPORT
Very flexible staff that takes their time to explain what is going on with your pet.
Lisa Marie
13 Nov 2016
REPORT
I found Dr. Rovner thru Aarooo Basset Hound Rescue in Barrington when my 10 year old basset girl was unable to use her rear legs due to disc issue in her back. We came all the way from Elgin every we... Read More
I found Dr. Rovner thru Aarooo Basset Hound Rescue in Barrington when my 10 year old basset girl was unable to use her rear legs due to disc issue in her back. We came all the way from Elgin every week for treatment for 4 months straight and today Stella is walking! A bit wobbly but WALKING!! No $5000 surgery, just patience, some water treadmill therapy and acupuncture thrown in. The care we have rec'd from Dr. Rovner and his staff has been phenomenal, thank you, thank you, THANK YOU!!! Read Less
daria tsoupikova
9 Sep 2016
REPORT
Our dog almost died due to RVAH misdiagnosis. We went to RVAH twice in the course of the week, an by the weekend had to bring dog to emergency clinic were she was operated on 3 hours later. The surgeo... Read More
Our dog almost died due to RVAH misdiagnosis. We went to RVAH twice in the course of the week, an by the weekend had to bring dog to emergency clinic were she was operated on 3 hours later. The surgeon told us our dog symptoms and condition were veterinary101 and he was stunned she was misdiagnosed twice by 2 different RVAH vets.
We were RVAH clients for 7 years but we are not going back after this tragic incident. If you are willing to pay expensive fees for basic routine checkups and risk your pet to be misdiagnosed in critical condition, RVAH is your hospital. Read Less
Angela Mary Valentine Gigi
4 Sep 2016
REPORT
The staff has been amazing and kind after I put my cat to sleep. I've received two card from them in the past week and half. They were really kind and informative during the procedure. The staff are a... Read More
The staff has been amazing and kind after I put my cat to sleep. I've received two card from them in the past week and half. They were really kind and informative during the procedure. The staff are all very supportive and kind hearted. The building is very clean and neat. I'm very glad I have found this place and looking forward to switching this to my dogs primary animal care. I couldn't thank the staff enough for their support and kind words after my cats passing. Thank you! Read Less
Casey Francis
3 Sep 2016
REPORT
We had a great experience with Robin Bohaty, DVM and her staff! My dog had a health issue and they got us in right away. They were professional, friendly, and had great followup.
Nancy Graham
13 Jun 2016
REPORT
I had the opportunity to visit this office over the weekend when my 19 year old cat died and my usual vet's office was closed.
From start to finish, the staff could not have been more empathetic and... Read More
I had the opportunity to visit this office over the weekend when my 19 year old cat died and my usual vet's office was closed.
From start to finish, the staff could not have been more empathetic and professional. They were able to quickly accommodate me on a Sunday morning. When I was ushered back to the private room, they had dimmed the lights, had a candle light, a bottle of water and tissues.
I wish I would have had met the people of this fine practice before now. If you have a need for a quality, caring vet practice, I would highly recommend these folks.
Thank you to everyone at Roscoe Village Animal Hospital, I will forever appreciate your kindness and compassion. Read Less
Marco Ciccone
20 Jun 2015
REPORT
The whole staff is great, but Dr. Harchut is quite possibly the best veterinarian on earth. We will miss her so much when we move.
Michael B. Lapham
30 Apr 2015
REPORT
Finding a great vet you really connect with and trust is so incredibly hard. We consider ourselves lucky to have found RVAH and Dr. Raju. Our puppy Hank gets so excited just to walk in the door, and f... Read More
Finding a great vet you really connect with and trust is so incredibly hard. We consider ourselves lucky to have found RVAH and Dr. Raju. Our puppy Hank gets so excited just to walk in the door, and for good reason! We are grateful to have found such a fantastic practice and veterinarian. Read Less
Anne Westerman Rivera
26 Feb 2015
REPORT
LOVE Roscoe Village Animal Hospital - we followed Dr. Rovner here years ago and have never even considered bringing our animals anywhere else. All the vets and staff are so caring and patient, it's ob... Read More
LOVE Roscoe Village Animal Hospital - we followed Dr. Rovner here years ago and have never even considered bringing our animals anywhere else. All the vets and staff are so caring and patient, it's obvious they love our pets and care a great deal about the people too:) No pressure for services we don't need - I would recommend them to anyone!! Read Less
Kristin Robinson
31 Dec 2014
REPORT
I can't say enough great things about RVAH. Everyone who works here is just amazing! Thank you for taking such great care of Pouncer. We really appreciate that you love our best friend as much as we d... Read More
I can't say enough great things about RVAH. Everyone who works here is just amazing! Thank you for taking such great care of Pouncer. We really appreciate that you love our best friend as much as we do. :) Happy New Year!! Read Less
Karen Raidel
14 May 2014
REPORT
I've been coming here for over 2 years now, and I had high expectations going in (having loved my former vet). I love these folks, too. The parking situation is admittedly a bit of a pain in the butt,... Read More
I've been coming here for over 2 years now, and I had high expectations going in (having loved my former vet). I love these folks, too. The parking situation is admittedly a bit of a pain in the butt, but the quality of care and service is worth a little bit of hassle. They're friendly, super knowledgeable, and the folks who attend to the front desk are amazing as well. Read Less
Theresa Miele
30 Mar 2014
REPORT
Dr. Raju is so kind and knowledgable and the entire staff is wonderful. I have been looking for the right vet in Chicago for some time now, and this is the place for me.
Kristi Komon
17 Jul 2013
REPORT
Our first visit was outstanding and the care we received by Dr. Rovner was top notch! I was impressed by the amount of time Dr. Rovner spent with us as well as the diligent and thorough nature of his... Read More
Our first visit was outstanding and the care we received by Dr. Rovner was top notch! I was impressed by the amount of time Dr. Rovner spent with us as well as the diligent and thorough nature of his exam. The techs and front-desk staff showed sincere compassion and kindness for which I was very appreciative. I am a very involved pet-parent and will admit to having high standards when it comes to the care of my pet - Dr. Rovner and his staff exceeded my expectations! Thank you so much for the wonderful service. Kristi Komon + Hannah tooRead Less
very professional, great customer service. Always try alternatives before they recommend surgery. Dr. Sherman is very knowledgeable. Dr. Rovner makes you feel like he loves your pets as much as you... Read More
very professional, great customer service. Always try alternatives before they recommend surgery. Dr. Sherman is very knowledgeable. Dr. Rovner makes you feel like he loves your pets as much as you do. Read Less
Will Pross
9 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Nice people who care.
Saved my dog.
Steve Castellion
6 May 2018
REPORT
☆☆☆☆☆
REPORT
Great staff! Love it here and highly recommend!
Haley Horton
18 Apr 2018
REPORT
☆☆☆☆☆
REPORT
The staff here is great. Roscoe village animal hospital was recommended to me by the rescue when I adopted my greyhound and I have not been disappointed. They call to remind you not only of your appoi... Read More
The staff here is great. Roscoe village animal hospital was recommended to me by the rescue when I adopted my greyhound and I have not been disappointed. They call to remind you not only of your appointment but also to schedule follow ups as needed. I believe my dog is in great hands here. Read Less
Robin Balbo
11 Apr 2018
REPORT
☆☆☆☆☆
REPORT
SUPERB animal care. Very knowledgeable and the staff is always Consistent and caring. I have really loved every Vet that I have ever met there. And my dog has the best girl who clips his nails ther... Read More
SUPERB animal care. Very knowledgeable and the staff is always Consistent and caring. I have really loved every Vet that I have ever met there. And my dog has the best girl who clips his nails there. They are moderately priced for the city. I hope they stay that way. I love that I can drop my car to get detailed across the street, walk over and take my dog to the vet and return for a clean car. Read Less
David H
6 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Caring, professional and honest. Dr. Rovner is extraordinary and pets, and there owners are lucky to have him.
Jessica Roubitchek
16 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Twelve year client. RVAH continues to take expert and compassionate care of my dogs.
Jason Prather
27 Sep 2017
REPORT
☆☆☆☆☆
REPORT
I was the proud owner of a wonderful 8.5 yr old yellow lab named Gunner. Around a month ago Gunner had a sore on his back foot pad that wouldn't heal. I took him into RVAH for evaluation and the Vet... Read More
I was the proud owner of a wonderful 8.5 yr old yellow lab named Gunner. Around a month ago Gunner had a sore on his back foot pad that wouldn't heal. I took him into RVAH for evaluation and the Vet prescribed a general antibiotic. During that visit she mentioned that a fungal infection was possible given our recent visit to a farm, but didn't see any presence of and didn't mention anything about this thereafter. One week later I took him in again as the foot still wouldn...'t heal and a few additional sores started to appear on his face along with other symptoms such as swollen legs and lymph nodes. Once again they evaluated him, ran some tests (for Lyme disease for example) and sent out a culture of the foot and sent me on my way. A few days later they called me and told me a bacteria was found and to order another antibiotic online, which I immediately did. 7-8 days later my dog remained lethargic and started to struggle with his breathing. We took him to MedVet next door and within an hour they took a Chest Xray and showed me he had a massive fungal infection (Blastomycrosis) that had spread to his lungs. 24 hours later he passed away. After doing some additional research on this terrible fungal disease my wife/I have realized that many of the warning signs for Blasto were present in Gunner, especially at that second visit....yet at no point in time did the Vet request we test for this (simple urine test), point to this as a real possibility of his illness, or explain our dog's life was in danger. Gunner was part of our family and we miss him terribly. I don't know if a diagnosis a few weeks earlier could've saved his life, but it certainly couldn't have hurt. Should we get another animal we will NOT be returning to RVAH. If you have a dog with potential serious issue I would recommend you go elsewhere. See More Read Less
Stephanie Vasquez
17 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Top notch service and peanut butter!
We take our dog here for wellness visits, in between visits when she eats things she's not supposed to, and most recently a tumor removal. The whole process was... Read More
Top notch service and peanut butter!
We take our dog here for wellness visits, in between visits when she eats things she's not supposed to, and most recently a tumor removal. The whole process was simple: drop off, updates throughout the procedure, and pickup. Dr. Gonzalez is our primary veterinarian who also performed the removal procedure. She is highly knowledgeable, professional, and friendly. Our dog loves her and all the vet techs. They have an have endless supply of doggie talk, caresses, and peanut butter to keep our dog at ease during visits. I highly recommend.
There is a parking lot across the street that is pay to park some days and limited street parking. Read Less
Myra M.
10 Jun 2017
REPORT
☆☆☆☆☆
REPORT
We have been long time clients of RVAH, but it's time to move on. They are so hung up on collecting their fees for visits and tests, they've completely forgotten about customer service. They are infle... Read More
We have been long time clients of RVAH, but it's time to move on. They are so hung up on collecting their fees for visits and tests, they've completely forgotten about customer service. They are inflexible despite the needs of dog parents and their fur babies. Life is too busy to have to deal with a vet clinic that won't work with you.Update: I'm so happy to report this matter was escalated to the practice manager and Dr. Rovner. They sorted us out, and we'll continue to be RVAH clients. Yay! Read Less
Lillian Pettitt
6 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Clean environment, friendly staff. Their prices are reasonable too.
magda roeske
5 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Dr Scott Rovner is absolutely amazing and dedicated Vetenerian. Highly recommend him
Martha Celia Cohen
22 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Dr Rovner has been my kids Vet over 20 years! He is the best Veterinarian hands down! Most Compassionate,caring and his experience and knowledge had brought him where he is right now! Thank you Dr Ro... Read More
Dr Rovner has been my kids Vet over 20 years! He is the best Veterinarian hands down! Most Compassionate,caring and his experience and knowledge had brought him where he is right now! Thank you Dr Rovner and You'll see me soon with Fabio! Read Less
Matty B
8 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Rating for Nancy Butzen who has always gotten awesome care and treatment for her pets with Dr. Rovner and staff.
Brian
2 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Very flexible staff that takes their time to explain what is going on with your pet.
Lisa Marie
13 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I found Dr. Rovner thru Aarooo Basset Hound Rescue in Barrington when my 10 year old basset girl was unable to use her rear legs due to disc issue in her back. We came all the way from Elgin every we... Read More
I found Dr. Rovner thru Aarooo Basset Hound Rescue in Barrington when my 10 year old basset girl was unable to use her rear legs due to disc issue in her back. We came all the way from Elgin every week for treatment for 4 months straight and today Stella is walking! A bit wobbly but WALKING!! No $5000 surgery, just patience, some water treadmill therapy and acupuncture thrown in. The care we have rec'd from Dr. Rovner and his staff has been phenomenal, thank you, thank you, THANK YOU!!! Read Less
daria tsoupikova
9 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Our dog almost died due to RVAH misdiagnosis. We went to RVAH twice in the course of the week, an by the weekend had to bring dog to emergency clinic were she was operated on 3 hours later. The surgeo... Read More
Our dog almost died due to RVAH misdiagnosis. We went to RVAH twice in the course of the week, an by the weekend had to bring dog to emergency clinic were she was operated on 3 hours later. The surgeon told us our dog symptoms and condition were veterinary101 and he was stunned she was misdiagnosed twice by 2 different RVAH vets.
We were RVAH clients for 7 years but we are not going back after this tragic incident. If you are willing to pay expensive fees for basic routine checkups and risk your pet to be misdiagnosed in critical condition, RVAH is your hospital. Read Less
Angela Mary Valentine Gigi
4 Sep 2016
REPORT
☆☆☆☆☆
REPORT
The staff has been amazing and kind after I put my cat to sleep. I've received two card from them in the past week and half. They were really kind and informative during the procedure. The staff are a... Read More
The staff has been amazing and kind after I put my cat to sleep. I've received two card from them in the past week and half. They were really kind and informative during the procedure. The staff are all very supportive and kind hearted. The building is very clean and neat. I'm very glad I have found this place and looking forward to switching this to my dogs primary animal care. I couldn't thank the staff enough for their support and kind words after my cats passing. Thank you! Read Less
Casey Francis
3 Sep 2016
REPORT
☆☆☆☆☆
REPORT
We had a great experience with Robin Bohaty, DVM and her staff! My dog had a health issue and they got us in right away. They were professional, friendly, and had great followup.
Nancy Graham
13 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I had the opportunity to visit this office over the weekend when my 19 year old cat died and my usual vet's office was closed.
From start to finish, the staff could not have been more empathetic and... Read More
I had the opportunity to visit this office over the weekend when my 19 year old cat died and my usual vet's office was closed.
From start to finish, the staff could not have been more empathetic and professional. They were able to quickly accommodate me on a Sunday morning. When I was ushered back to the private room, they had dimmed the lights, had a candle light, a bottle of water and tissues.
I wish I would have had met the people of this fine practice before now. If you have a need for a quality, caring vet practice, I would highly recommend these folks.
Thank you to everyone at Roscoe Village Animal Hospital, I will forever appreciate your kindness and compassion. Read Less
Marco Ciccone
20 Jun 2015
REPORT
☆☆☆☆☆
REPORT
The whole staff is great, but Dr. Harchut is quite possibly the best veterinarian on earth. We will miss her so much when we move.
Michael B. Lapham
30 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Finding a great vet you really connect with and trust is so incredibly hard. We consider ourselves lucky to have found RVAH and Dr. Raju. Our puppy Hank gets so excited just to walk in the door, and f... Read More
Finding a great vet you really connect with and trust is so incredibly hard. We consider ourselves lucky to have found RVAH and Dr. Raju. Our puppy Hank gets so excited just to walk in the door, and for good reason! We are grateful to have found such a fantastic practice and veterinarian. Read Less
Anne Westerman Rivera
26 Feb 2015
REPORT
☆☆☆☆☆
REPORT
LOVE Roscoe Village Animal Hospital - we followed Dr. Rovner here years ago and have never even considered bringing our animals anywhere else. All the vets and staff are so caring and patient, it's ob... Read More
LOVE Roscoe Village Animal Hospital - we followed Dr. Rovner here years ago and have never even considered bringing our animals anywhere else. All the vets and staff are so caring and patient, it's obvious they love our pets and care a great deal about the people too:) No pressure for services we don't need - I would recommend them to anyone!! Read Less
Kristin Robinson
31 Dec 2014
REPORT
☆☆☆☆☆
REPORT
I can't say enough great things about RVAH. Everyone who works here is just amazing! Thank you for taking such great care of Pouncer. We really appreciate that you love our best friend as much as we d... Read More
I can't say enough great things about RVAH. Everyone who works here is just amazing! Thank you for taking such great care of Pouncer. We really appreciate that you love our best friend as much as we do. :) Happy New Year!! Read Less
Karen Raidel
14 May 2014
REPORT
☆☆☆☆☆
REPORT
I've been coming here for over 2 years now, and I had high expectations going in (having loved my former vet). I love these folks, too. The parking situation is admittedly a bit of a pain in the butt,... Read More
I've been coming here for over 2 years now, and I had high expectations going in (having loved my former vet). I love these folks, too. The parking situation is admittedly a bit of a pain in the butt, but the quality of care and service is worth a little bit of hassle. They're friendly, super knowledgeable, and the folks who attend to the front desk are amazing as well. Read Less
Theresa Miele
30 Mar 2014
REPORT
☆☆☆☆☆
REPORT
Dr. Raju is so kind and knowledgable and the entire staff is wonderful. I have been looking for the right vet in Chicago for some time now, and this is the place for me.
Kristi Komon
17 Jul 2013
REPORT
☆☆☆☆☆
REPORT
Our first visit was outstanding and the care we received by Dr. Rovner was top notch! I was impressed by the amount of time Dr. Rovner spent with us as well as the diligent and thorough nature of his... Read More
Our first visit was outstanding and the care we received by Dr. Rovner was top notch! I was impressed by the amount of time Dr. Rovner spent with us as well as the diligent and thorough nature of his exam. The techs and front-desk staff showed sincere compassion and kindness for which I was very appreciative. I am a very involved pet-parent and will admit to having high standards when it comes to the care of my pet - Dr. Rovner and his staff exceeded my expectations! Thank you so much for the wonderful service. Kristi Komon + Hannah tooRead Less