South Loop Animal Hospital is ok for animal check ups. When my dog was very sick it has been their practice to send us to an emergency facility. This of course will be more expensive for you. My dog was very sick and lethargic on 2 occasions and they wouldn't see him. The Veterinarian wouldn't even speak with us personally to determine anything. Conversation went through receptionist who is not to blame. Bottom line my dog needed help and South loop Animal Hospital wouldn't help him or me. Because they send us to other facilities during times we need them I have to question the ability of the Veterinarian. Sadly South loop Animal Hospital wasn't helpful when we really needed them. The following is advice for others when picking your vet. Pick a veterinarian who will be there for you when your animal is not well. Pick Veterinarian that will speak to you over the phone to determine if its an emergency or not. Pick a Veterinarian that would rather your animal see them than send you to another facility. This leads to building confidence in your Veterinarian ability as a doctor. When your veterinarian passes serious health problems to other facilities this brings into question their ability and knowledge as a Veterinary Physician. Read Less

Loved the Doc I saw here (even though I forget his name).. both he and his vet tech/assistant were wonderful. Explained everything to me and was awesome with my cat. Had been to another vet in Chicago and felt rushed from a quick visit and a demeaning vet who had difficulty looking me in the eye. Will be staying with them as my pet's vet, and will for sure recommend them to anyone who asks. Read Less

Dr. Ojala was able to fit Tuck in last minute when he was sick. She was very understanding and made me feel at ease. I was very happy with my experience there, everyone in the office was very kind and informative. Happy to say Tuck is feeling a lot better! Thank you so much Dr. Ojala and the rest of the staff! Read Less

South Loop Animal Hospital goes above and beyond when it comes to professionalism, thoughtfulness, and overall caring of both the pets and owners it services. The vets and staff onsite remember you and make themselves available around the clock for questions and any additional follow up given your situation. If you are new to the South Loop or are looking for a new vet in the area, THIS IS THE PLACE TO GO! Nothing but good things to say about this place - keep on doing what you're doing South Loop Animal Hospital! Read Less

Our cat has been a patient for 7 years.  The location was convenient, and for routine check ups, it was acceptable.  However, if your pet needs anything beyond a rabies shot, I suggest going somewhere that is more competent in the medical sense, and also sensitive to the owner's experience.In February, our cat had a tooth extraction on Dr. Manrique's advice that it was cracked.  The recovery was extremely difficult and resulted in several return visits and additional antibiotics.  Complete recovery took about a month.  In June, our cat started experiencing bouts of vomiting and diarrhea.  I took him in, and after the examination, it was a suggested that he may have a hairball, so we began an endless series of food, probiotics, hairball remedies...and there was no improvement.  Dr. Sanchez did an X-ray but did not find anything.  Several stressful weeks later, he did a gastric blood test, with no conclusive result.  Finally it was recommended that we take him to a more qualified site for an ultrasound ($), and that's when a mass in the colon was found.  However, biopsy results ($$) were not conclusive.  After getting little information and no guidance for several stressful days from South Loop Animal Hospital, we decided to take him to another vet.  Thank God we did, because the new vet was able to do their own ultrasound, biopsy, and read cytology results within the hour!Surgery was scheduled the next day, and all this happened before getting a call from South Loop Animal Hospital with no suggestion besides sending him back to MedVet for a surgical biopsy.   While this is a complicated case, realize that there are vets out there that can handle these types of complications without sending to you expensive and ineffective emergency clinics. Read Less

Really amazing establishment.  Doctors and staff are really passionate about what they do.  Doctor personally calls me and gives me a full status on my pets, I would never take my fur babies anywhere else. Read Less

I just moved to Chicago for work from Los Angeles and was in need of a vet for my dog, who's basically my child. I called to set up care with Dr. Manrique after seeing the reviews here on Yelp and I was NOT disappointed. From the moment we walked into the building, everyone we met with was professional, kind, and welcoming. Dr. Manrique was patient, kind, knowledgeable, and thorough. She took her time with my nervous dog to make him as comfortable as possible and explained everything she was doing before and after to me in words even a Humanities major like myself could completely understand. I am so grateful to have found this wonderful animal hospital and highly reccomend it to anyone looking for great care for their animal family members. Read Less

Incredible staff and vets.  The location is convenient and the hours are great.I needed emergency care (twice!) and that went off without a hitch.Dr Ojala should also be specifically commended for her expertise, diagnostic skills, and support Read Less

I've been working directly with Dr. Sanchez who is one of the owners of SLAH on a chronic health issue with my 15 year old cat. While I was not completely pleased with the care that was provided by one of the newer vets there, Dr. Sanchez stepped right in (when I gave that feedback), took over his care and has been providing my cat with excellent care and support. I do believe that he truly cares for the pets that come into his office and wants to do what's best to keep them healthy and well. I really appreciate his thorough follow up and care checking in on my little guy.I also take my dog Vinny there and his care has been excellent. Read Less

I took my cat in for a check-up because I felt like she was at the beginning stages of a UTI.  A young female doctor examined her.  You could tell she was inexperienced because her recommendations were right out of a textbook.  I was a little hesitant that she was inexperienced, and I seemed to know more than she did.  I knew my cat needed a UTI test, so I suggested it. She took my cat to the back where I heard her crying in pain several times. My cat does not cry nor bite, but when she came back, the first thing my cat did was bite me and then howl. I was shocked.  I've never seen her do this before and she's nine years old. The inexperienced vet then told me, with a sheepish look on her face, that there was blood in her urinary test because they punctured her and were not sure if they captured an accurate reading. I was very upset and angry to say the least.  I have taken my cat to other vets in the past and this has never happened. She did not cry nor bite.  They did hurt her.My instinct when I walked into the clinic was that it was for dogs more than cats and I was correct. I have seen many vets over 40 years and understand health issues with felines. I would never recommend this place for a cat. Read Less

They took phenomenal care of my cat. The staff are Professional and friendly. Also, I found compared to most places very affordable. The building is also clean and quaint. Just wish you guys were closer to home! Read Less

Outstanding customer and patient service! The doctors and staff here always make me feel like my pet is their top priority. They are patient and understanding, plus there is consent and explanation of all processes, from check up to surgery. A very trustworthy, caring and compassionate animal hospital!Read Less

Love this place! They really care about my dog and always call to check on him the day after. Dr. Sanchez is just amazing. I am very hard on Vets because my dog is my only baby and they never let me down. Read Less

First vet I've been to in the city where I haven't felt like they were trying to up-sell services. In addition, their costs are quite reasonable. We've seen three of the doctors there and liked them all. Read Less

My husband, puppy, and I are delighted with the service at South Loop Animal Hospital! As first time dog owners and new to the South Loop, we were nervous about picking the right option for our pup's care. This place is it, definitely the right choice! The cleanliness is impecable, staff are super friendly and personable (who remember our pet's name and history), and the doctors are very knowledgeable and reassuring. A sure sign of the success of this place is the ridiculous level of happiness that our dog has whenever we are in (or nearby) the vet...that's a winner! Read Less

Great staff! Very detailed visit. Dr. Sanchez took the time to explain everything to me, he went above and far beyond the call of duty. I would recommend this place to anyone. Only problem is that they don't accept American Express. Read Less

I've been bringing my dogs here for a while now and I'm so happy with the care they get at South Loop A.H. They hated going to our other vet but love coming here. At the other place they would tug their leashes away from the door, but when we get to SL AH, they really like going in. These are some smart dogs. The hours at SL AH are great because they open early in the morning and are opened until 9 at nite wish is super convenient for me. Great pet care and good biz hours are what its all about. Thanx SL AH Read Less

My kitties and I are all very sad that we moved far enough away from SLAH that we had to choose another vet. We always got the very best care here. Dr. Plourde had to euthanize two of my kitties, O'Malley and Sweetie, only 7 days apart not long ago, and as horrible as it was, I was very glad that I chose to do it at SLAH. I do agree that they are very expensive, but all veterinarians in Chicago seem to be; SLAH fees seem aligned with other local vets in my opinion.I have to add that I read the review someone left about Dr. Plourde being "aggressive" and uncaring, doing an incomplete examination, and not discussing treatment. Balderdash. I don't know what kind of bad day those folks had or how they could possibly have comprehended Dr. Plourde that way, but their characterization is pure rot. Everyone here is wonderful, and for crying out loud, if you're unhappy about something, mention it to the staff. Read Less

Dr. Sanchez and the team at SLAH are the absolute best. Our dog Pierre has been a long term client with severe allergies, along with a list of other ailments over the years. Dr. Sanchez has the best "bedside manner" of any vet we have met. He lays out practical treatment options and never steers us wrong. He always remembers Pierre's progress and treats him like family. We won't go to any other vet team - it's worth driving across the city to see them. Can't say enough good things about Dr. Sanchez and SLAH. Read Less

I've been bringing my cat to South Loop for seven years and have been very impressed with the quality of care. I've seen both Dr. Ojala and Dr. Manrique; both are friendly, knowledgeable, and thorough for routine appointments. When my cat needed emergency care and I had some tough decisions to make, the entire staff was helpful and worked with me to manage his care and try to keep costs as low as possible. I especially appreciate that they type up appointment notes and call to follow up (above and beyond, many times!!). After a recent move across town, I tried to switch vets -- I was back to South Loop after one visit. I might still grumble about traffic, but my experience made me realize what a gem South Loop is. Read Less

Outstanding animal clinic in the south loop--so happy to have access to this group so close to home. From the front desk to the assistants to the veterinarian, it was professional, efficient, caring, and knowledgeable. A+!! Read Less

South Loop has been such a great new home away from home for Gizmo! They took extra care to ensure that both he and I were comfortable. Dr. Sanchez and his team were wonderful from the time we walked in, to when we went back home. Every process and medication was explained thoroughly. Their location is convenient for anyone living in the Loop. I feel confident that we're going to have a stellar experience. Read Less

South Loop Animal Hospital has been a terrific find for our elderly (15) cat suffering from chronic kidney function decline. The thoughtfulness and thoroughness of care that Dr. Dan Sanchez has provided has been top-notch. The facilities are squeaky clean, are designed with a homey feeling, and the diagnostic services are squarely 21st century. South Loop Animal Hospital is a breath of fresh air In a world where corporate franchised veterinary clinics are becoming more common in cities. They're independently owned and they care very much about each patient. If you're looking for the best in care for your beloved pet in downtown Chicago you couldn't do better than South Loop Animal Hospital. ------------------------ Update: May 12, 2016 Now nearly two years after my initial review our opinion of South Loop Animal Hospital and Dr. Dan Sanchez has only grown stronger. Sadly, renal failure eventually overtook our beloved 17 year-old cat this month. But Dr. Sanchez's devotion to thoughtful and flexible care was a major factor in allowing our cat to live a longer and more natural and comfortable end of life than we really expected. When the time came for us to let go Dr. Sanchez and his staff provided the most gentle and compassionate final moments for our cat that we could have hoped for. If the day ever comes when we bring a new 4-legged friend into our home in Chicago there is absolutely no doubt that s/he will become a new patient at South Loop Animal Hospital. Thank you so much Dr. Sanchez, Lindsey, Allison, and the whole staff at SLAH. Read Less

Honestly, I'm blown away by the kindness and care of everyone at South Loop Animal Hospital. I've been taking my little guy there for a few years and always knew they were amazing.  There are the basic things. Easy parking. They work with you to get quick appointments. They file your insurance claims. (And - bonus - a couple workers there are Deadheads.)  But in the past few weeks as my dog declined and eventually passed, they showed such personal compassion and consideration, it really brings bittersweet tears to my eyes. There were several days my dog spent 12-plus hours there on a an IV drip. Every day, they'd give me a couple updates on how he was doing and each evening, the staff would set up a little area where I could sit with him and pet him while he got his fluids. They checked in with me regularly to see if I needed anything. And the truly seemed to care about my dog's health and comfort.By then, I was already touched by all their kindness. But it was those final moments leaving the office with my dog, preparing for hospice to come to my house in the morning, that I was most moved by everyone there. Of course I was tearing up, but so were they. They're they kind of people who love your pet as much as you do. And for that, I can never thank them enough.  For anyone reading this, I wish you're pet long-lasting health and I have no doubt South Loop Animal Hospital will do their best to assist in that. But I also know they'll do everything to get your loved one through sickness too, with compassion, care and a very meaningful personal touch. Read Less

Finding a go to vet for your fur family is a real challenge and can be insanely stressful. I moved to Chicago and needed to find a new vet. I started here by going in for a routine check up for my two Boston Terriers and they won me over quick! We've popped in for a few visits and the staff is always very friendly, they seem to really love their jobs. I've dealt with two different veterinarians among our visits and they were great - super knowledgable and treated my kids like gold. They've checked out things and had suggestions I've never heard before from our other vets. I was very happy with their services and feel like I'm in safe hands there. They're pretty easy to get to and have a few parking spots right in front of the building. If you're looking for a place that will take care of your beloved babies, make sure you give these guys a shot. Read Less

We just got back from our first visit, and our rescue dog Wilbur could not be in better hands. Everyone, from the second we walked in the door to when we left, was so nice and attentive. Thank you, Dr. Plourde and company!! Read Less

I trust the South Loop Animal Hospitial with the care of my two cats (Max and Sophie). The Doctors and staff are compasionate and thorough in thier care. This is the best animal hosptial that I have been to and I am confident that Max and Sophie receive the best care here. Read Less

I can't say enough good things about Dr Sanchez and his team!! I've witnessed them actually get down on the floor to assist my ailing dog. When approaching the facility my dogs never put up any resistance their tails continue to wag as if visiting a friend <3 All three of my dogs are happy and healthy. Thank you Dr. Sanchez Read Less

We love South Loop Animal Hospital. All of the staff is friendly and helpful. We have seen several doctors at the practice and have loved them all. The doctors always seem to remember little things from our previous visits which makes us feel so well cared for! On one occasion, our pup was having stomach issues but I was unable to bring him in that morning due to work. The staff was so gracious to let me drop our guy off to hang out until they had an opening between appointments and could see him. This was such a huge relief to me (and my rug!) and totally gave me peace of mind that day. Above and beyond! We always feel like our two pups are in great hands at South Loop Animal Hospital! Read Less

I chose to come to this Animal Hospital with my cat Melvin based on their great reviews on google, and we certainly were not disappointed. The staff were all friendly and welcoming and clearly know how to handle animals, even when they're stressed out by a new/weird environment. Dr. Ojala was a pleasure to meet. She performed surgery on Melvin with no issues, and the followup by the staff at South Loop Animal Hospital was very thoughtful. Thank you again so much for taking such great care of my old man cat, Melvin!! Read Less

Dr. Sanchez and his team were the friendliest, most thorough staff Chaise and I have ever experienced! I am so glad we live just a couple blocks/walking distance away. We are happy to be apart of the South Loop Animal Hospital family and will gladly spread the word about how wonderful you all are! Read Less