I love this clinic and Doctor Monica who is always so good with my adopted from rescue little boy who was not very well treated at 2 other clinics because he can be somewhat difficult to handle. Doctor Monica showed so much patience and compassion when working with my little guy! She is the only doctor he would allow to examine him. Doctor Monica did 2 very successful dental cleanings where she had to remove 70 % of my dog's bad teeth (unfortunately his health was grossly neglected by his previous owners). After both surgeries, my dog recovered very fast and there was absolutely no complications or problems. I honestly believe Dr . Monica has a special gift when it comes to working with dogs. Read Less

TLC is the best! I'm so glad I took the recommendation to go here from my neighbor, who is an employee. Dr. Monica has taken great care of my dog Simba ever since he was a puppy, and he's now just recently turned 5 years old. They respond to e-mail concerns so quickly and are always there to help you when you need it. Now that Dr. Monica has decided to pursue other opportunities, we will be under the care of Dr. Sue. I am very satisfied with her help and guidance so far and we're just getting started! Read Less

Doctor Sue and her team saved my dachshunds life.  She is absolutely amazing and has been helping me ever since.  My last vet who constantly push pills on us and that's what made her so ill.  Doctor Sue has made it easy for me to give my senior dog a much better quality of life.  I read the yelp reviews and knew she would be our vet forever. Read Less

Dr. Sue was my 2nd opinion after spending 3 months and $$ on tests to get the root of my dog's bloody stool. She IMMEDIATELY (without more costly tests) stated he had colitis and "prescribed" olive oil on his food! It took about a week of this and no blood since. I have 4 dogs & 2 cats and have been in many times since they are all seniors. ALWAYS great service from the front desk to the vet techs to Dr. Sue. A minor emergency was met with an immediate response from Dr. Sue AND Dr. Monica and, again, a simple solution fixed the issue. My cat has had allergies all of his life with no resolution. She prescribed a steroid and he has been amazing since! A bit pricey BUT you get what you pay for and the extra cost is worth my pets health. Read Less

If you have a bunny, DO NOT bring them here. This is extremely painful to for me to discuss but I think I owe it to other bunny parents to write this review. My bunny passed away from GI Stasis and Dr. Sue did not even know what it was. It turns out, that it is super common with rabbits and any well-versed vet would know what it was. When our bunny stopped going to the bathroom, she said "wait a few days" before bringing her in. Now I know that anytime your rabbit isn't going to the bathroom, they need medical attention immediately. Even as we had to put her down, which was extremely traumatic, Dr. Sue kept saying "him" when our bunny was a girl. It wasn't until we got more educated on bunny health and started volunteering at a rescue that we had an answer for why our baby died. This was a terrible experience and I know people who bring their dogs here who say it's wonderful. But please if you are bringing a bunny, don't go. Our baby would still be here today if we knew better. I've never left a bad review in my life and this has been painful for me to even put into words, but other rabbit owners deserve to know. Read Less

Very disappointed. I have been a patient since they open their practice. I always took my animals here for Dr. Monica's care. I trusted her and treatment that was provided with my dogs. However I have a skin issue with one of my dogs which has never got cured. Trying to understand and still trusting Dr. Monica's treatment and care I still came to her over and over again. Which as is mentioned in other reviews their prices are very high. Dr. Monica knew that I was becoming frustrated with having no cure and all her recommendations of treatment were not working but assured me that we will get to the bottom of this. I'm upset with being experimented on and using new medications and paying top dollar for them with no good results. I feel judged and poorly treated here. The response I got after coming here for years and paying their HIGH prices I get I'm all out of ideas and that I need to go for a second option. This should have been said a long time ago!!!!!! Thanks for the wonderful service and being experimented on that I paid top dollar for! I will be taking my business else where to vets that are experienced and knowledgeable. Read Less

I love Dr. Monica! She goes above and beyond for my girl, Ruth. She also deals with me, a first time pet owner/worrywart and explains everything extremely well. I'll never take my pets to any other doctor. I finally found a vet that I can trust  Side note: I work at a grooming shop and have a ton of clients that use her as well and she's done amazing things for their pups too (: Read Less

For the past two years, I've taken my neighbor to TLC for the treatment of her sick old cat. Although we live in Ravenswood, she wanted Rambo to stay with TLC for two reasons; first, because Rambo kitty had been a patient there since his kitten days, with his original owner; and secondly, for the high quality of the care. Rambo typically saw Dr. Sue. He had multiple health issues that increased in seriousness and duration as he aged. He had diabetes and was insulin dependent. He had kidney disease. Occasionally other diseases of age, and complications of diabetes, struck him. We even once had to take him to the animal emergency room in Chicago, when he worsened over a weekend.Each visit was a long visit. I sat in the waiting room for maybe an hour each time. This wasn't because they were backed up, but because Dr. Sue spent so much time with Rambo. He got thorough examinations. He got acupuncture. He got Reiki healing. In short, he got thorough, considerate care that surely extended his life.He was a happy old boy, until he wasn't. Only a few months ago, as we drove home and my friend gave me all the details of the latest, $400 visit, I asked her, how long are you going to keep this up? She said, he's still a happy boy. Dr. Sue said he was hanging in there. I'll know when he's hurting. It was only about 3 weeks later that my friend stopped by and said, he's not happy. I'm making an appointment for euthanasia. Will you go with me? I said yes, and I did.The quality of care is most apparent at end of life. Everyone there was kind, understanding, and sympathetic. Rambo was ready to go, and he went peacefully, in my friend's arms. A few days later, my friend said, when I'm ready to get another cat, I'll take him back to TLC, even though it's a long ride, and we'll see Dr. Sue again. TLC and Dr. Sue are the best. I agree. Read Less

Dr. Monica is AMAZING! She answers all of my questions about my baby, and she's hilarious. I love everyone here and the best part? I was so worried about my boy, and that exact moment, Dr. Sue's dog Zeke came out and gave me a sweet cuddle. It made me feel so much better! Thanks Zeke!Read Less

I cannot write enough to express how much I absolutely recommend this vet!My puppy, Hurra, is so high maintenance and gets so stressed out when going to the vet, but each staff member we have had contact with has been kind and has never made me feel bad about my little handful :) I hope that I don't have to visit too often, but I know that I am in good hands when I come to TLC. Read Less

My boyfriend and I brought our cat, who is a senior girl, to get an annual check up and everyone here is absolutely amazing! I loved that they let our cat explore the room while we talked about any and every concern we had about her health and age. We have two dogs as well that we scheduled appointments for immediately after our cats appointment. I work at a holistic pet store and I am finally excited to be able to reccomand a vet I trust and enjoy going to! Read Less

I've owned cats since I was very young, and I always though that I understood my pet and was a good owner. I've dealt with kidney issues, liver issues, and even infused my previous old pet with saline for hydration. However, since moving to TLC Dr. Monica has taught me something new about cats and my pet every visit. For the first time, I bought a home and was anticipating a terrible time with my nervous cat. Dr. Monica was incredibly reassuring, educated me on a pheromone product that she knew would help and where to buy it at a decent price. I could not be more pleased with such a genuine caring staff, affordable care, and would drive the extra distance to know my cat is getting extra attention. Read Less

Can't say enough about Dr. Sue. I moved to Chicago and was recommended to TLC First by a neighbor. The best recommendation I have ever gotten. I now live back in Ohio, but wish I could drive the 5 1/2 hours for every vet visit. Ironically, on my last trip back to Chicago, one of my dogs developed an eye infection and she got us right in to see her. Despite not being in our plans for the weekend, it was so refreshing to be back in her office. She has created a family atmosphere where I feel she cares as much about my animals as I do. All of her staff are friendly and caring and listen to your concerns. Also, when I had to put my rabbit down, Dr. Sue was beyond compassionate and understanding and gave me as much time as I needed. I can't recommend this practice enough. Thank you, Dr. Sue! Read Less

First of all I want to say I waited 2 months to finally write this due to what these people did to me and my family . It all started months ago ago when I brought in my 3 year old Pomeranian shitzu Rocky in for a look at because she was peeing uncomfortably . Dr . Monica was seeing rocky the whole time we visited over months and after a lot of pills prescribed and X-rays they determined it was a bladder stone of some kind . We were told it could pass on its own with medication but we tried and it didn't work , so the next step was surgery and were told we would be able to schedule emergency surgery whenever do to the circumstances here with Rocky , weeks went on while they pumped Rocky full of meds and steroids postponing her surgery . I finally after weeks got scheduled a surgery for Rocky and was told it would be a normal surgery she does all the time not to worry at all and I would be able to speak with her Dr. Monica the day of the surgery before hand to let her know how Rocky was keep in mind she has been pissing blood and sand for months now . Day of surgery I go in the morning to drop off Rocky no Dr Monica to talk to me just a rude vet tech that took my dog from me like she was nothing and walked away before I could even really give her a real goodbye kiss , I shrugged it off because I thought she was in good hands and knew I was going to see her in a few hours so I thought . The phone call came it was Dr . Monica and she said Nick long pause .... And I already knew and freaked out crying etc ... Like why , her story was Rockys heart stopped as she was closing her back up , sorry that does not happen and she knew it was a mistake and had no words or answers for me other than she's dead. My dog was looked at this place just like a number nothing else just taking my money with no resolution . Oh and they charged me for the surgery that killed Rocky ! It was not full price but still over 300 dollars ! I don't know how these people live with themselves everyday knowing they don't take there patients seriously ! They stole a piece of my heart and family from me that I can never get back . All I have to say is find another vet and read there reviews as well !!!Read Less

Dr. Sue is an old time friend and now that she takes care of our animals I won't go anywhere else. She took great care of our Tazz last year in his last hours and made my son feel so cared for in the hour of his passing. And now takes great care of my daughters dogs. Thankyou everyone at TLC for all you do Read Less

Thank You So Very Much to Dr Susan Liszewki for her wonderful and loving care today, Mia, Our Chiweenie was scared out of her wits and peed Everywhere, while getting her nails cut and her shot Dr Susan was not fazed at all and went on to explain the fear factor in dogs and what to do in the future. I learned A LOT from her today! Thank you and I would recommend this place to Everyone!!!!. #NeverTooOldToLearn Read Less

This review should have been written a long time ago, but we've been coming here for about six years since we rescued our doggy, Reemus. I LOVE this place and everyone that works there. I was referred by a coworker and then proceeded to refer all my family and friends. Absolutely no where else I would rather go! Thanks for being wonderful! Read Less

I can't say Thank You enough. Our cat Miles passed away on May 23rd. My husband brought him in. You made a claw paw print for us. Today we received a sympathy card in the mail. It looks like your entire staff signed it. You didn't have to do that but Thank you that you did. The thing is that you are not our regular vet. That makes the sentiment from the card mean that much more to me and my family. We will always cherish our memories of Miles and at least we have his paw print. Thank you Read Less

Special note to rat owner: take your rats here! I think you'd be hard pressed to find a better vet for rats in the area. The entire staff at TLC, including the dog "ambassadors", are really wonderful. Dr. Sue and the vet techs (Kyle has seen our pets the most) are always caring, gentle, and informative. We've had our pets seen on short notice a couple times and were still given excellent treatment and attention. They're also great about communicating via email for updates and health tips. Read Less

I have had nothing short of outstanding service from the staff and Dr. Sue in my many visits. I've been to a number of practices, from having family dogs as a child to my first and second cats. The office is cleaner than any I've been to, and the staff more numerous and professional. Dr. Sue strikes me as the most intelligent, expert, and empathetic caregiver of any I've seen. Dr. Sue takes great care of my older cat every time, who tends to be extremely distressed with vet visits. She knows exactly how to control the situation, while maintaining compassion and care in the utmost. She helped him immediately with a dire situation, and mitigated my fears and concerns as well. As with the older, she provided trustworthy diagnosis, treatment, and follow-up instructions with my younger cat as well. I'm skeptical and critical by nature but trust this practice with each pet's life entirely. I never feel pressured or rushed. At TLC First, my pets receive outstanding treatment, meaningful empathy, great compassion, and very evident expertise. Dr. Sue knows her stuff! On top of all that, she spends extra time each and every visit, making sure my pet is assessed on all fronts. Service is holistic from a medical perspective, and compassionate as well. She just knows how to take a pet's personality in, and give that animal all the care possible. I cannot recommend this practice highly enough. After some terrible experiences elsewhere, I was incredibly fortunate to find TLC First. Read Less