I adopted two dogs over a two year span and the staff has taken tremendous care of them. Our first had parvo and thanks to the quick work and knowledge of the staff she made it through. They care about the whole picture. Pet and owner. Highly recommend! Read Less

Very attentive, professional and caring. This team of vets have been wonderful to my two cats from my very first visit to this day. They remember us each time we walk in and treat my cats like their own. It is thanks to them that Romeo and Stella lead healthy lives! Read Less

The front desk team, the technicians and the doctors at WLVC are second to none. They have been caring for my boys, Cody and Benny, for many years now. They have always provided exceptional and professional care and in addition, they do so in such a caring, kind and empathetic way. I wouldn't trust my boys with anyone else. This practice is truly the best. Read Less

We were seen promptly. The staff and doctor were very sensitive to my dog's nervousness as this was his first visit here. He is a senior dog and they gave him treats and peanut butter to make the experience easier. Read Less

Thank you Kelly! Thank you Dr. Rebecca! A new client can be tough, (I deal with clients; both ongoing and new. It's tough on both aspects; good, bad, and in between.) I can't thank you for everything you did for my Princess Bailey. 17 years was not long enough. You both didn't know us at all, as we just moved here, yet you all treated us like family. I miss my Princess, but your straight forward answers, kindness, time with her at the end, just everything.....can't thank you enough. Now, for better, or worse, (LOL) you get to meet the "Beast," AKA Mr. Otter T. Dog. He loves everything and everyone (Shhh....,don't tell him his sister, Princess Bailey didn't like/love him.) See you this Thursday. Read Less

Our dog loves going to the vet! Literally drags us there. A great group of vets and techs that are knowledgeable and helpful. They always follow up to make sure there weren't any adverse side effects, etc Read Less

I have had a great experience with this team both times I was there! My puppy has gotten ill twice in the past 6 months and both Veterinarians I saw were very knowledgeable and showed genuine concern of him. I have never found a vet that is so involved in my dogs life, they call back a few days later to check back in and answer any additional questions. Highly recommend! Read Less

We just returned from our initial visit to our "New Vet" and we could not be more pleased! From the lady at the front desk upon check-in, to Sara the vet tech, to our Dr. (Dr. Gonsky), everyone was amazing! They all made us, and Zoey feel welcomed, and confident she is going to get the best care, and for us the best advise! Could not be more happy with them! Read Less

Tremendous vet practice. Multiple doctors, they actually timely return calls, do follow-up calls after visits and have embraced technology for scheduling and communication. Separate dog and cat entrances. Full service center with tremendous hours to suit the schedule. What a modern practice should be like on the technical side with an extra helping of compassion and caring from the doctors and staff. Read Less

My dog (Dunkin) has been a longtime patient of West Loop. Recently, I noticed a small bump on Dunkin. I took him to West Loop and, unfortunately, it turned out to be mast cell tumor. Dr. Steve Larson performed Dunkin's surgery and found a second mass cell tumor. Both were removed successfully. Because Dunkin has an autoimmune disease, he has a specialist he visits once a year. When I took Dunkin to the specialist, she reviewed his surgery chart/results and said that she was "very impressed" with the results achieved by Dr. Larson. She said that many times, the surgeon is not aggressive enough with mast cell tumors, but that Dr. Larson did a great job getting good margins. Unfortunately, recently, Dunkin started having trouble breathing. Back to West Loop we went. The staff got us in right away. We saw Dr. David Gonsky. Dr. Gonsky took an x-ray of Dunkin's lungs and consulted with his specialist to develop a treatment plan. Over the last several years, I have always been so impressed with the care that the doctors and staff provide. It is apparent that everyone really cares. They always call to check up on him and he is always so happy to be there (he also goes once a month for a nail trim).I definitely recommend West Loop! Read Less

We originally started taking our cat to this vet at the beginning of the year for urinary issues. He was unable to pee in large amounts and visited his cat box several times throughout the day. At first, they seemed to know what they were doing, but our cat never really got better and we were tossed around between 3 or 4 different vets. After a lot of money, a few medications, and some tests we found out his urinary problems were probably stress related, which resulted in us being prescribed Prozac for cats. We'd heard of cats being on this before and were okay with it because he has high stress and separation anxiety. We got him on this and had him eating SO food and after about 4 weeks we noticed improvement in both his stress and urinary problems. We hadn't noticed that he had tapered off eating and then stopped eating entirely. Soon we realized he was very thin and his bones were sticking out. We took him back in and they wanted to keep him on the Prozac (7.5 mg, which is super high) and gave us more meds. He didn't get better, but got progressively worse. We took him back again and after a blood test, found that his liver values were way high. We asked if it had something to do with the Prozac and were told that it shouldn't affect his liver and we would have to do x,y,z and spend a ton of money to basically 'save' him because he was deteriorating so rapidly. We decided then to find a different vet. Our friends recommended theirs to us and we took him there. I will tell you from the start they were night and day to this place. They had a separate area for cats so they aren't stressed (this place does not). They offered us water (this place did not). They had diffusers of pheromones for the cats in every room and fresh tuna on hand to distract the cat. They took the time to talk to our cat, to be gentle, and do things on his time rather than manhandle him and speed through the process. They actually listened to us rather than steamrolling over us like this place did. They did not believe in prescribing medications right off the bat willy nilly, but rather wanted to figure out his issues naturally first. In this case however since he was deteriorating they did prescribe an anti-inflammatory and an antibiotic, but wanted us to taper off the Prozac and then stop it altogether. The other vet did not get the records for our cat to this new place but thankfully I had asked for them personally several days before and was able to provide our new vet with those.Now our cat's blood work and liver count is back to normal and he's doing much better. He still has the urinary problems but rather than throwing a million medications at us, this new vet is figuring out his diet instead, which I think should have been addressed at the very beginning with West Loop Vet Care. What makes me the most angry is that the reason my cat deteriorated so much and would have had to go under a very intense procedure or possibly could have died was because this vet put him on Prozac and a high dose of it from the get go and told us that had nothing to do with him not eating or his liver and wanted us to continue with it while it's widely known that a common side effect of Prozac is anorexia. And by the way, our new vet told us that it was most definitely the Prozac that caused this and his liver may not be the same after the damage that was done.We spent over 2k with you and were literally in tears almost every day for about a month during his digression watching him wither away. I have told anyone who will listen about this story and they all know about your clinic. You do not come off as caring about animals or their owners and you nickel and dime your customers. I am mad at myself as well for not seeing it sooner, not listening to my gut when it was telling me something was wrong, something was off. I trusted a vet because that's their job. They're the experts, but clearly you need to reevaluate your business. Read Less

I have never met a group of people that show this level of commitment and care before. I don't think I have ever seen care at this level at a human hospital. They always call to follow up after every appointment. They show genuine compassion for you and your pet. They did a renovation/expansion of their space and polled their customers to ask what was important and what they would like to see. I don't always agree with their recommendations but they are open to having conversations about treatment plans and have been supportive of the decisions we make. They are not the cheapest option but I also feel that you get what you pay for here. Read Less

West Loop Veterinary Care is definitely one of the best vets you will find out there!!! I have been searching for awhile for a vet that genuinely cares about their patients. West Loop Vet stands strongly for empathy and compassion and this is SO important. The hospital is immaculately clean. You will NOT find a cleaner vet office than this one. Trust me, I have been to many. They don't even come close to how clean this facility is. The patients' well being is so deeply cared for. They refer to all of the pets as "children" and treat each pet as their own. They are very patient and will answer any question you may have. They also have a room where owners go when they have to make that very difficult choice of euthanizing their pets. The room has bottled water, grief support information, a couch, and it's very comfortable. They want each patient and their parents to be as comfortable as possible during such a difficult time. Even after a pet is euthanized and taken away from the pet parent, they are never left alone in the treatment area. Even afterwards, they have a profound love and respect for these animals and their clients. In the treatment area, no patient is ever left alone. Surgery patients are always closely monitored. All of the doctors have a tremendously gentle and loving approach. The doctors genuinely love what they do and it shows in their knowledge and care. While it may be pricier than other places, you can be assured that you are receiving the absolute BEST possible care for your pet. Your pet will be in the best, most loving hands. They use state of the art instruments and are always keeping updated on ever changing animal medicine. If you want a  vet that will treat you and your pet like family, this is definitely the place to go. I didnt think a place like this even existed but I am SO happy I have finally found it! Read Less

We LOVE Dr. Larson and so does our dog Roxie! We have followed Dr. Larson from his prior office to West Loop Veterinary Care. The office is awesome-the staff are very customer service focused, friendly and accommodating. The office is spotless and is equipped with the most leading edge technology to help provide the best care for your furry loved one. The office has separate entrances for cats and dogs, which I am sure helps ease feline anxiety. They have very accommodating office hours and very fair prices and free parking in front of their office. When we euthanized our prior dog, we were taken to a 'living room' setting, were treated with such extreme compassion-the staff even sent us a sympathy card with personalized notes from everyone with whom we encountered that day-it was so touching and comforting at such a heartbreaking time. The staff at West Loop Veterinary are passionate about what they do and their commitment to your pet's well being.If you are looking for exceptional veterinary care and a high level of customer service for your pet, check out Dr. Larson at West Loop Veterinary Care-your furry loved one will thank you! Below, Roxie is giving Dr. Larson a big smooch at her first visit after we had adopted her ;) Read Less

We absolutely love West Loop Veterinary Care. We have been taking our puppy there for the past year and we cannot say enough wonderful things about the practice. The vets are fantastic, they really care about their patients, are exceptionally friendly, and always engage us in conversation about our pup, answering all of our questions and addressing any concerns. The staff is also just wonderful. They are very responsive both by email and phone. We have never had a problem getting an appointment and think their services are appropriately priced. The clinic is spotless, well-organized, and efficient. We have recommended West Loop Veterinary Care to many friends and will continue to do so! Read Less

Wow. That's all I have to say. I have been waiting to find a vet that genuinely cares about and has a passion for animals. It's SO hard to find GOOD vets that actually are empathetic and compassionate. These vets love what they do and it shows in their knowledge and how they treat their clients and patients. They have a very gentle and loving approach. They will never cause unnecessary stress to an animal. The hospital and lobby are also IMMACULATELY clean. This is SO important. This is hands down the cleanest hospital you will find. This is definitely a top-of-the-line hospital. You won't see anything like it! They do everything they can for the love and care of their patients. They take very good care of them and treat them as their own. I definitely trust my pets in the hands of West Loop Vet Care over any other vet!Read Less

This team cares for my guy like he is one of their own family. Excellent service from the minute you walk in the door. Keep to their schedule (important!). And ease a worried parent's mind. Highly recommend any Vet there. And despite the location, reserved parking right in front. Read Less

West Loop Veterinary Care is an incredible veterinary practice. We have been coming here since we first got our 10 week old puppy and she has had many small issues in her first few months and the doctors at West Loop Vet have been there to help and guide us every step of the way. They take the time to get to know you and your dog and very clearly explain what's going on. They always seem to genuinely care for the well being of your pet above all else. I have always been able to get an appointment, speak to a doctor promptly, and the customer service when you come in is always EXCELLENT. I'm a regular and have come to know and love many vet techs and doctors here. Dr. Boling is our favorite. In my eyes, West Loop Vet may be the premiere veterinary practice in all of Chicago. We absolutely love them! Read Less

The office staff is wonderful, very polite and knowledgeable, you can tell they actually have an interest in their patients. Dr. Larsen is amazing, he takes time explaining my dogs issues, he makes sure I understand everything and is available if I need to jump on a quick call if something comes up. The staff is not pushy when it comes to unnecessary tests, treatments, etc and they explain everything wonderfully. Best vet I've been to in my 10 years in Chicago! Read Less

I'm a new pet owner and brought my puppy to West Loop Vet Care. They have been so helpful in navigating life as a new puppy parent. Not only have they been helpful during my appointments, but they've also answered my questions promptly via phone and email. The doctors and staff are approachable and knowledgeable and truly exude a love for my pet. I would recommend West Loop Vet Care to anyone. One note - leave time to find parking in case free spots out front are taken. Read Less

The bad:My cat is scared of his own shadow.  He's the most loving creature I know. But,  he's also a big pussy.  That leads me to...The good: There's a separate entrance for cats so they don't have to be near dogs.  This keeps my scardicat from freaking out. The Better: The clinic is hospital clean.  Like,  a real people hospital.  The equipment looks brand new and the staff didn't have blood on the lab coats which I think is a good sign in the vet world. The Best: Dr. Gonsky loves my cat.  The rest of the staff are very caring and it feels like they love their jobs.  Everytime I'm there I see someone on the staff talking to a cat or dog in the dopey animal voice I use when talking to other animals.  Only someone who loves animals uses this voice.  I definitely recommend West Loup Vet.  As an animal lover,  I'd want more animals to see these guys. Read Less

I can't express how amazing West Loop Veterinary care has been.Recently I had a situation where we needed an urgent appointment - I wasn't a previous customer but they found some time for me within the next 24 hours.I was shocked by the kindness and attention both the vets and technicians provided my dog. I have a snippy Chihuahua who is not good with strangers, but by the end of the appointment he was help by one of the staff members without an issue.The doctor provided me realistic advice and cost saving options. I know this vet is a little more expensive that others, but I didn't think it was very bad.On top of everything, we unexpectedly had to put down one of our dogs. It all happened so fast, and was incredibly emotional. West Loop Veterinary Care helped us along the way in the best way they could. Read Less

Dr. Gronsky is a treasure.  He understands how traumatic it is for cats to go to the vet.  Especially for end of life procedures.  My beloved Tete was with us for almost 19 years when it was time for him to go.  The last thing I wanted was to take him in and put him on that cold metal table to experience his last moments of life.  I couldn't believe there weren't more services like this, but after Dr. Gronsky there might as well not be because he is the best.  He was sympathetic without being sappy.  He was sensitive and caring, and he made it softer for us, if you know what I mean.  I would highly recommend him to anyone.  Thank God for vets like David Gronsky. Read Less

Dr. Boling and the entire staff made me feel at home with my cat, POOF. I got a hand written note after my appointment from Dr. Boling where he mentioned things we talked about during my appointment, which made me feel cared for and listened to. This place is the best! I can't wait to bring my new kitten there soon. Read Less

West Loop Vet Care is an amazing healing place for pets. Dr. Gonski and Dr. Boling have gone the distance to figure out how to treat my dog's chronic ear problems. My dog is much better because of these doctors and their staff. Read Less

First time dog mom and after three years coming here and excellent care for my dog this review is well deserved. I couldn't ask for more caring vets. Staff is extremely friendly. I feel comfortable calling with any questions and coming in anytime my dog needs to. They take every situation seriously and my pup gets great care. There is no safer place or better care for my dog than WLVC. Dr. Yacker is our main vet and she's wonderful. I've also has really good experiences with Dr. Larson. Read Less

Dr. Gonsky is by far THE most compassionate, fair minded and thorough vet that I have ever encountered!  The manner in which he trains his staff is equally impressive. I recently had to send my beloved cat CoCo Chanel to kitty heaven and Dr. Gonsky and his wonderful staff eased my sorrow and made my decsion easier to overcome.  They even sent a sympathy card!  Again, the level of customer care is outstanding.  I refer W. Loop Veterinary Care to all of my animal loving friends and when I am ready to give my love to another furry friend Dr. Gonsky and W. Loop will be his/her primary care vet!. Read Less

My wife and I highly recommend Dr. Gonsky - as does our Welsh Terrier puppy - Jasper!Dr. Gonsky was referred to us by a friend and we liked the in-home service although he is opening a clinic in the West Loop shortly. He is great with our dog and responsive with test results and follow-up care. Highly recommend him to anyone with a dog or cat. Read Less

David takes the whole "going to the doctor" (or vet) experience, and turns it on its head:  He has built a practice around making house calls with his assistant.He is unbelievably knowledge, available, and patient-- He spent 1+ hour with my wife/I examining our new lab puppy, taking the time to answer every imaginable new-dog owner question we had for him.  For example:  What vet would ever take the time to demo and then coach/supervise us through cutting our dogs nails?  He explaned the treatment nuisances like the logic behind using de-worming med's and taking a stool sample.  He patiently answered our newbie questions:  Would the dog freeze outside in the cold Chicago evenings?  Can/when is she ready to go jogging with us?While we're a new patient, I am 100% sold already.  Beasley has her vet for life.  My only dig is that now I want my regular physician to start offering house calls.  This is old-school service and quality. Read Less

What can i possibly say that would top the other stellar comments about Dr G?   My two special needs kitkats, "Coby wan Knobi and Jeni-O" have normal heart rates and or Dr G can't hear their heart rates due to content purring- when he comes over with Jeannette to do their exams. The cats like Dr G and Jeannette and being in their own environment for sure.His dry wit and humor help minimize my inevitable self induced -use a whole box of tissue -emotional displays when I need to hear that one of my kitties is not doing so well or needs this or that done. Dr G exudes love for his profession by the compassion he shows for his clients and their animal companions.  We are all blessed to have him!! Read Less

I learned of Dr. Gonsky from a neighbor.  He provides comprehensive veterinary care in your home.  The minimization of stress on everyone makes it worthwhile.  His approach is relaxed and interactive and his fees are more than reasonable.  There is no need to look anywhere else. Read Less

I found Dr. Gonsky after reading his reviews here on Yelp. We recently have taken over the care of one of the cats in the co-op where we live because of the previous owner's chaotic schedule. we knew Jerry (the sweet tabby) had a lot of issues that hadn't been dealt with and we have been trying to get him back on the healthy and happy side.  In addition, we have been trying to curb him of some bad behaviours,  i.e. peeing in inappropriate places and excessively loud meowing (like someone may call DCFS thinking there is a child screaming loud).  anyhow, Dr. Gonsky was very thorough and patient addressing each and everyone of our concerns, giving helpful suggestions and different options on treatments.  He and his assistant both had a wonderful demeanor with Jerry.  Turns out that in addition to the thyroid condition we knew about, Jerry also had an ear infection and HUGE amounts of tartar build-up, both of which were likely causes to some of his strangely loud meowing.  We will be finding out in the next few days the results of the comprehensive senior kitty screening he gave him.  The screening isn't cheap but since we knew we needed a urine test (to rule out a bladder or urinary tract infection) and a thryroid test AND there were other questions out there, we thought it was the best route to go.  But since the senior screening is pricey, Dr. Gonsky went through each test he thought was really important and gave us the option to just test for those as well.I would highly recommend him to anyone!  He's worth the extra cost. Read Less

***Dr. Gonsky is an IN HOME VETERINARIAN...HE ONLY MAKES HOUSE CALLS (hence the lack of an actual address in this listing)***When we noticed, on a Friday night, that our beloved cat, Clara, was experiencing labored breathing, rather than take her in to the Emergency vet ('cause it woulda sucked to pay $300 to find out it was nothing), we called a couple of in-home vets.  Dr. Gonsky called us back within the hour.  We described her symptoms and he said that he could already tell that she would require testing and care that he could not provide in-home...so why pay the fee for the visit?  He suggested we take her to Veterinary Emergency Services (on Clybourn...whom we'd been to before and LOVE...but that's another review).Sure enough, about 200 ML of fluid were surrounding her lungs.  They drained the fluid and, with all of the pressure alleviated, she ate for the first time in 3-4 days.  They ran tests.  She ended up at McKillip Animal Hospital (again, another review) for treatment.  She seemed better, but we still canceled a trip to the East Coast to keep an eye on her.Fast-forward to 1 1/2 weeks later: the symptoms are back.  We take her back to McKillip.  More tests.  We are presented with options for treatment.  Clara HATES the vet.  Hell, Clara HATES being anywhere beyond her yard.  We are faced with a series of REALLY difficult decisions.  We know, in our hearts, that we are about to lose her.  We decide that if we are going to relieve her of her pain and struggle, if we are going to euthanize her, we want to do it at home, with us, where she is comfortable.2 weeks to the day of our original call to Dr. Gonsky we call him again and give him the history of her treatment over the past 2 weeks.  In a nutshell he says, "I'll come over tonight and have a look at her and you can decide then what you want to do".  He didn't come over with a goal in mind, he came to our house, at 8:30 on a Wednesday night, to give us a second opinion.  It was as we thought.  He waited patiently in our living room while we went on the back porch, teary-eyed, to make our final decision.  He explained the procedure: he will give her a shot of valium to relax her.  Then he will give her the shot that will end her sweet and beautiful little life.I sat on the couch, with her in my lap, petting her, as we've done a million times, my husband next to me, when she was given the valium....and then she just went.She just went...looking at me.He didn't even need to give her the second shot.  Dr. Gonsky said he'd never seen this.  It's almost as though, in the moment we gave her the option to just relax, she made her decision on her own.   I don't even think we realized, until that moment, how much she'd actually been suffering.For what it was...and it was awful...it was the best, most comfortable and most beautiful way it could've been done.Doctor Gonsky took Clara with him and said that she would return to us (we'd opted to have her cremated) within the week.  She did.  One week after that we received a card from the Companion Animal Memorial Fund (of the College of Veterinary Medicine, UIUC from where Dr. Gonsky received his degree) informing us that a monetary donation had been made to them from Dr. Gonsky, in Clara's name, to further companion animal research at the school.  WOW.  He hadn't mentioned he'd be doing this.I cannot recommend Dr. Gonsky highly enough.  He was informative, responsive, attentive, cautious, professional, personable, conscientious, compassionate (and then some)...the list goes on. Read Less