I don't know where to begin. Dr. Green (and the entire staff at the Western Springs location) has been absolutely amazing. When Jack was diagnosed with diabetes several years ago, Dr. Green answered the hundreds of questions I had about the disease, causes, symptoms, treatments. He helped us learn how to administer twice-daily injections, how to better manage his diet, how to watch for signs that could indicate hypo- and hyperglycemia, and he provided answers to ALL of our q...uestions. I know that I can sometimes come across as a bit neurotic. I'm the type of person who asks lots of questions and researches every option in order to make good, educated decisions. And there has never been a time that I've been made to feel like anything other than a caring, loving pet parent. Dr. Green helped us navigate bringing two new kittens home and introducing them to Jack and their new home. And he and the whole staff were super supportive and compassionate when we unexpectedly lost Jack last November. They have always treated us with great care. I wouldn't trust my furry family to anyone else. See More Read Less

Thanks to Village Veterinary for their years of care to our 2 dogs since we moved to CH. We recently lost our second dog, and while the end for our furry friend came at an emergency vet on a holiday weekend, the emergency vet must have notified them of our loss and we received a condolence phone call and a memorial plant. Nice to know that they treat their patients (4 legged and their family) with such compassion. Read Less

I have been going to this practice for many years and have always thought they were expensive but I was satisfied with the care, until recently. My cat and my mother's cat were going to have surgery at the same time, at different practices.  My mother's cat was having much more done and needed shots as well. Both cats stayed overnight.  I brought food for my cat, and her cat was given food by the hospital.  Both cats did great, no problem, until I saw the bill. My cat was charged four times, yes you read that correctly, 4 TIMES, what her's was charged! Both practices are in the same county,  about 15 miles apart. I can understand rent could be more in one place compared to another, but not resulting in a bill four times what it could be. As a physician myself, I think I am able to judge he quality of care, and I understand the line items listed on the bill. I consider this price gouging. They charge it because people don't know any better.  Buyer beware! Read Less

Not once, but twice, Dr. Kruse has saved our dogs from a life threatening crisis. Everyone there has such compassion & love. We are forever grateful for the expertise & care shown to us & our pups. Couldn't imagine going anywhere else. Read Less

Dr Hayna is fabulous. All the techs are wonderful.  Baxter and Trudy do not like going but hey, what kitty likes the Vet. They are always kind, gentle and caring. I am usually so upset by the time I have rounded one of them up and gotten them to the office, that I am a mess.I need the TLC more than the pussycat.One of my kitties has a heart condition and Dr, Hayna is caring for him.  I love them and feel I found the best care in the area. Read Less

I have been so incredibly impressed with Village Veterinary and Dr. Hayna specifically. My cat Penelope got incredibly sick over the past two months and we found out she had Chronic Kidney Disease. She walked me through trying to sustain her and then eventually having to put her down this week. She was such a comfort and I came home yesterday to a beautiful potted plant from the practice expressing their sympathies. They really go above and beyond and as a vet Dr. Hayna was super informative and accessible through this whole process. I will be adopting a new kitten and will definitely be taking her here! Read Less

My dog was having an issue. After seeing my vet 3 times, doing lab work, ect, I was told he should be acting normal and he wasn't. They said I would probably need to see a 'specialist'.  I was so distraught. My neighbor recommended I see Dr. Kruse to see what his thoughts were. His tech Katie called and got some information, they fit me in the same day. Lifesavers!!!! We had no wait time, straight into the room. Katie took our information once in the room and was so sweet and made me feel like I was in good hands. Dr Kruse's approach and advice I felt was perfect. He really takes the animals personality into account, as well as the clinical status and sees a big picture.  After a lot of worry and tears over my dog, he got me laughing with his great sense of humor. My dog needs time to heal, but I now feel like he will be okay, which has removed the weight of the world off my shoulders. Such a clean, great place, full of proffessionals. Such a good experience. This is the place where you want to bring your pet for awesome care!!! Read Less

I was at the Western Springs office where Dr Green treated my dog. He, the whole staff actually, was understanding and compassionate. He was very thorough in his examination; explained everything in detail to me. He called the next day to check on her. Love this team! Read Less

They seem competent enough, but so very pricey. My cat went in for a urinary problem and came back with a head cold - constant stuffy nose sneezing and watering eyes - he's NEVER had a cold before and it started the day after he spent the afternoon at Village Vet. I'm not happy about that. I'm short on money right now, and even though Village Vet has never had a problem getting paid by me, (including last week's $400+ visit) didn't offer to work with me so my kitty could at least get the care he needs now, and then I could pay them in the near future - in less than a week. So, my cat came home sick, and now I can't afford to bring him in to be checked out. I miss Dr. Andres at Clark & Oak in Chicago - he's the best, wonderfully smart, and compassionate and caring enough to actually CARE enough to mean it. Care beyond just money, imagine that.Read Less

When you receive a planter in remembrance of your pet from your Vet, it not only shows how much they care about them, but their owner also. WOW - what amazing practice! Thank you for your support and heartfelt condolences. XXOO Read Less

I cannot say enough positive things about Scott Kruse and the staff at Village Vet. I currently have 2 labs and have had a lab that passed away 5 years ago. Scott cares or has cared for all three of them. All three labs have had rare and possibly fatal events in their lives. Scott and his staff worked to find the problem and then treated them appropriately. His staff most recently, Amanda and Noel treated my dog Reggie as if he were there own. he was hospitalized for 6 days and they would all sit with him and make him feel comfortable. I would recommend Village Veterinary practice to anyone. They are a top notch practice and Maria at the front desk is wonderful also Read Less

After a year of trying to get my dog's ear infection under control at a different vet and spending a lot of money on failed treatments, I switched to Village Vet. I am very happy I did, Dr. Hayna and the whole staff are very thorough and pleasant. Dr. Hayna actually listened to what I said and was sensitive to cost and treatment options that would fit my schedule and lifestyle. She was able to think out of the box and come up with a treatment plan that I was able to manage verses trying to get me to hold down a 38 pound terrified dog twice a day for ear treatments, which was not feasible. I don't think their pricing is out of line, especially compared to the other local vet I went to previously. I highly recommend Village Vet in Clarendon Hills! Read Less

I only have the highest opinion of Village Veterinary Practice. The office is clean and up kept really nicely. The entire staff is so friendly and accommodating, even on an emergency visit when my dog saw a different vet. The vet was thorough in his exam and did not pass over my dog just because he is not his regular patient. My dog is a patient of Dr. Hayna's and, in my opinion, she is the BEST vet in town. She is very thorough. I do my research and try my best to be in the know about things, but it's impossible to know every detail about veterinary care since I am not a vet myself. I really appreciate that Dr. Hayna takes the time to explain everything to me, especially recently when my dog was not feeling well. She even took the time to give me a follow up phone call to see how he was feeling. Having a sick pet can be such a scary experience, but Dr. Hayna made sure I knew what was going on at all times. She always made it a point at every visit to lay out all the options, gave her best recommendation, and let me decide how to proceed. She never gave any treatment without my consent, and she never pushed procedures on me. She is so great with my dog and seems like she genuinely cares about what is best for him, not just what procedures are most profitable for the practice. I have the utmost confidence that my dog is getting the best care at Village Veterinary Practice! Read Less

This morning, after one week of being ill, Emma FINALLY ate wet food! Not a lot of food but it's a start. Soo grateful to Dr. Holly & Village Veterinary Practice in Clarendon Hills for all they excellent treatment they gave my Bubbie. Read Less

Dr. Jon Jorgenson cares more about how much money he can get out of you versus your animal's well-being.  My Cocker Spaniel has had four teeth extracted on 2 separate occasions, without my consultation or approval. The first time was in 2011, when, during a routine teeth cleaning, Dr. Jon Jorgensen extracted two of her teeth without consulting me. He reassured me thatmy dog needed the extractions for her overall health.  I trusted his explanation and made him agree that moving forward he had to consult with me before taking any such actions (something I would think is normal practice).  The next year's annual teeth cleaning went without incident/ extractions so I felt that Dr. Jon Jorgenson had listened to me.  However, in 2013 he did it again!!  Dr. Jon Jorgenson extracted two more teeth without any discussion or permission.  His rationale for this inappropriate action was that if he didn't extract two of her front teeth, we would have had to put her on antibiotics due to some possible gum disease.  This could be true, but I wasn't given the opportunity to make the decision. He did! I was very upset and told Dr. Jon Jorgenson that his actions were unacceptable to me and agreed that he should have discussed the extraction before doing so (broken record!).  An 'after the fact' apology doesn't help my dog hence this yelp review has been written so that you can be alerted to AVOID this vet and experience.Note: I have since moved my dog to another practice. Read Less

We have been clients of Dr. Kruse ( and sometimes Dr. Jorgensen) for over 20 years. We wouldn't think of going elsewhere. The love, care and concern our dogs have received through the years from Dr.Kruse, and the entire staff, is an amazing rarity and is greatly appreciated. Read Less

Went for the first time the other day. I am so glad I read yelp reviews and went to this place. The only downside is it is pricy, but when it comes to your pet you know you're willing to spend whatever to keep them healthy. The place is extremely clean and the staff are nice and helpful. They talked with me and answered all my questions for an hour. They have me a new puppy packet with tons of information for a new owner. You could tell they really cared. They even have a separate door to leave out of so your pet isn't exposed to other sick animals in waiting area. Read Less

Easily made a new patient appointment for our 16.5 year old Lhasa apso after moving to the area. Saw dr. Jorgensen because we read he had a special interest in elderly pets. Our dog's prior records were obtained and read before the appointment and the doctor was very honest and thorough when discussing our dog's situation. Basically our dog had a pretty severe case of canine cognitive disorder and we did not want her to suffer. The doctor ran bloodwork and after getting the results discussed all of our options. We made the incredibly difficult decision to put our dog to sleep but had it done in our home in an effort to spare her the trauma of traveling back to the vet's office. Her CCD brought on lots of anxiety. The doctor and his assistant came to our home and our beloved pet was able to comfortable pass at home with us petting her. We were very impressed with the whole process. We will definitely bring our next pet to this practice. Read Less

Dr. Hayna is amazing. I went to two other local practices before settling down at Village Vet in Clarendon. Dr. Hayna is never in any rush, is easy to get an appointment with and truly cares about your pet. She diagnosed a heart murmur in my pup, after 2 other doctors saw him and missed it and we have been on a preventative treatment plan ever since. I highly recommend this small, friendly and extremely welcoming practice!! Read Less

Been going here for a few years, top notch staff and great doctors. Recent episode compelled me write this review. Our dog got into something toxic while we were at work, rushed him to VVP and was given immediate attention and ended up taking a lot of the doctor's time but she seemed more than happy to do it. After some tests and an increasing temperature, needed to go to the ICU at a local animal hospital for overnight care. VVP arranged the transfer, spoke with the receiving doctors and explained the situation, and got us on our way quickly. The staff is cheery, caring, and great at their jobs. I've found their prices to be right in line with the vet we had downtown, not cheap but not exorbitant either. Also feels good to patronize a local Clarendon Hills business. I highly recommend Village Veterinary Practice. Read Less

Absolutely over the top when it comes to the invoices. We were OVER charged. On top of the problem that my pet came in for the clinic wanted us to bring him back for more work. I assume that he needed more work done but seeing the pre-estimate, OMG every little procedure has a charge. From pre-op tests to the catheter that will be used. We are absolute disappointed and would not recommend this place for your pet medical treatment, unless you have a deep pocket. But if you decide to give it a try, I recommend you ask upfront to see the pre-estimate and be ready to be resuscitated. Read Less

We have been taking our dog, Abby to Village Veterinary Practice in Clarendon Hills for two years.  I absolutely think Dr. Hayna is the best we have been to in the 12 years that we have had Abby.  She shows so much care and compassion to Abby and her staff is awesome.  Dr. Hayna always follows up with a phone call to check on Abby.  Their offices are immaculate and always smells fresh and clean.  I never hesitate to recommend Dr. Hayna and Village Veterinary. Read Less

On the advice of a friend, I took one of my cats to Village Veterinary Practice.  The vet spent 50 minutes with me, not just helping treat my kitty's eye infection, but giving great advice.  I have since been back for follow-ups, and again - I can't say enough about the quality of care we are receiving. Background: I had been taking my kitties to a cat specialist for almost 13 years.  Although the vet was very capable, he could be condescending and abrupt.  Over the years, the amount of time he spent in the exam room decreased while his prices jumped.  It was time to make a change.The experience I had with Village Vet Practice versus the cat specialist was incredible.   I am so delighted my precious little pals are in such great hands! Read Less

We had moved from California- I had a list of vets. I went on meet and greets-The Doctors-Dr.Kruse Dr.Hayna are wonderful!!! They take there time with your pet and you. They explain what is going on what needs to be done if any. I must say my golden had an affection which need surgery. I went to pick her,the instructions were gone over with me by Dr. Hayna. This was Friday doc called that night and Saturday-I will continue to recommend them to everyone I know. We are so happy to have found them-Thanks Clarendon Hills Vetinary-Oh and they have a second location-western springs. Read Less

Dr. Jorgensen gives the best veterinary care to my animals. He always has time to answer all my questions and treats me with the utmost respect. I would highly recommend Dr. Jorgensen and Village Veterinary Practice to everyone! Read Less