Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner
Collinsville, Illinois
General Info
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner provides specialized veterinary support based on pet aging and climate response to families across Illinois through all stages of care. Appointments initiate through detailed lifestyle and behavior assessments which include appetite sleep social patterns gait activity and emotional response. Exams include oral checks weight tracking joint rotation temperature sensitivity and cardiac monitoring. The tracking of spaying and neutering milestones occurs alongside puberty markers and adult weight stability while senior onset records are maintained together with breed-specific problems and weather-related conditions. Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offers a broad range of services including diagnostic testing along with core and elective vaccinations and comprehensive dental care as well as pain evaluations combined with mobility coaching and nutritional advice plus parasite control. The frequency and depth of services adjust according to age mobility and local climate factors to address spring allergies summer heat precautions and winter inflammation reviews. The process of planning can integrate specific schedules designed for adolescent development, adult health maintenance, or early intervention strategies for elderly pets. Owners receive care logs and follow-up goals and behavior-based pacing. To illustrate, families might monitor weight limits while adjusting recheck intervals in colder seasons and employing stress monitoring applications for elderly pets. Busy homes alongside senior pets and multi-pet households with staggered timelines can access flexible scheduling and remote follow-ups. Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner delivers reliable personalized wellness planning to pet owners throughout Collinsville and greater Illinois by considering age, activity levels, and seasonal factors.
Services
Acupuncture
Allergies
Boarding
Cardiology
Cold Laser
Dental
Endoscopy
Euthanasia
Grooming
House Calls
Laboratory
Surgery
Ultrasound
Vaccinations
Reviews
Annie Eads
16 Jul 2018
REPORT
My dogs have been going to Horseshoe Lake Animal Hospital for around 8 years. All the Vets are amazing. We have been in for great visits all the way to the end of life visits. The great thing is they ...
My dogs have been going to Horseshoe Lake Animal Hospital for around 8 years. All the Vets are amazing. We have been in for great visits all the way to the end of life visits. The great thing is they support you through everything. The staff is great ALL the time, like seriously ALL the time. Plus they have evening and weekend hours so our fur babies can be taken care of and we dont have to miss work.
Janet Kopsic
20 Jun 2018
REPORT
This was my first visit to Horseshoe Lake Animal Hospital. The staff was very welcoming and friendly. They were quick in answering my email on a Sunday when I had concerns. I will definitely return i...
This was my first visit to Horseshoe Lake Animal Hospital. The staff was very welcoming and friendly. They were quick in answering my email on a Sunday when I had concerns. I will definitely return in the future.
Michelle Nicole
10 Jun 2018
REPORT
Had a great experience here. Thank you to Dr. Mollet and vet tech Scott for making Leela feel at home. They gave great assessments of her health and took the proper care to help her asthma. Thank you ...
Had a great experience here. Thank you to Dr. Mollet and vet tech Scott for making Leela feel at home. They gave great assessments of her health and took the proper care to help her asthma. Thank you so much for all your great care. I even got a follow up call to see how she was!
Susan Mains
4 Jun 2018
REPORT
We took our puppy to horselake animal hospital for the first time. Our puppy fell in love with the nurses and they took such awesome care of him. We will definitely be returning and definitely recomme...
We took our puppy to horselake animal hospital for the first time. Our puppy fell in love with the nurses and they took such awesome care of him. We will definitely be returning and definitely recommending them.
Jessica L Sulentic
21 May 2018
REPORT
We love the staff at Horseshoe. Dr. Mollet especially! She always takes the time to explain every detail and truly cares for each animal. My senior pup also enjoys seeing her and that says a lot for a...
We love the staff at Horseshoe. Dr. Mollet especially! She always takes the time to explain every detail and truly cares for each animal. My senior pup also enjoys seeing her and that says a lot for a pup who basically has heart palpitations at each visit because of the unknown! Thank you for your kind touch!
G.co/recovery Bolin
9 May 2018
REPORT
We couldn't have had a better experience.
Our fears and worries were listened to, we got straight honest answers to our questions,
We and our pet were treated with kindness and respect.
These fo...
We couldn't have had a better experience.
Our fears and worries were listened to, we got straight honest answers to our questions,
We and our pet were treated with kindness and respect.
These folks are the best.
papa joe
8 May 2018
REPORT
Both the vet section and the grooming section have given us top notch service and care for our fur baby. Highly recommend.
Heather Mainer
30 Apr 2018
REPORT
The staff at Horseshoe Lake have always treated our dog as if he was one of their own. They are always patient and loving to him and us as owners. When he was undergoing heartworm treatment they cal...
The staff at Horseshoe Lake have always treated our dog as if he was one of their own. They are always patient and loving to him and us as owners. When he was undergoing heartworm treatment they called us at least twice a week to check on him to make sure he was handling everything well. They always remember his face the moment we walk in and help him to have a fearless visit.
Kaytlyn Louise
9 Apr 2018
REPORT
I am so happy I made the switch to Horseshoe Lake Animal hospital! My dog has high anxiety around new people/other animals and everyone here made me and him feel more than comfortable at all times. Th...
I am so happy I made the switch to Horseshoe Lake Animal hospital! My dog has high anxiety around new people/other animals and everyone here made me and him feel more than comfortable at all times. The whole team, grooming included, is very friendly and accommodating. I wouldn’t recommend anywhere else!!
Loree Moore
7 Apr 2018
REPORT
If I could give 0 stars, I think I would.
Brought our dog into this vet, after coming home from to find him lethargic, having abdominal pain, and just not himself (he was fine in the morning). Docto...
If I could give 0 stars, I think I would.
Brought our dog into this vet, after coming home from to find him lethargic, having abdominal pain, and just not himself (he was fine in the morning). Doctor took an X-Ray and told us it looked like there was some bruising (external, like he got hurt playing), but nothing internally looked wrong with him. Sent us home with pain medication.
My dog was dead within six hours of leaving Horseshoe Lake Animal Hospital. We learned from a different emergency vet that he had blood in his abdomen, likely linked to undetected cancer, and had bled out internally.
I will not be back.
Roger Wilkinson
1 Apr 2018
REPORT
Every time our cat wolf has been their they have taken great care of him and show how much they care with their followup calls while he was their and after coming home. Dr Gammon has taken such great ...
Every time our cat wolf has been their they have taken great care of him and show how much they care with their followup calls while he was their and after coming home. Dr Gammon has taken such great care of him and we hope and pray that his urinary blockage is gone and done.
Tami Hall
27 Mar 2018
REPORT
Alex is the very best groomer ever!! She takes excellent care of my fur babies Millie Mae and Rascal James. They always look awesome after their grooming appointment. I am now going to bring my 4 gran...
Alex is the very best groomer ever!! She takes excellent care of my fur babies Millie Mae and Rascal James. They always look awesome after their grooming appointment. I am now going to bring my 4 grand fur babies to get groomed by Alex. So they can look awesome and receive excellent care too. Thanks Alex for everything!! I really appreciate how you care for my fur babies.
Eli Knight
13 Mar 2018
REPORT
Today was our first visit at Horseshoe Lake Animal Hospital and so far I couldn’t be any happier. Every person I came into contact with was super sweet. My Dalmatian gets pretty stressed out at the ve...
Today was our first visit at Horseshoe Lake Animal Hospital and so far I couldn’t be any happier. Every person I came into contact with was super sweet. My Dalmatian gets pretty stressed out at the vet and they spent time to make him comfortable and made notes to keep in his file so at his next appointment they already know what to do when we come in. Even the cost of care was very reasonable. I only stayed with our previous vet because I thought they were cheaper than everywhere else. I am so glad I switched!!
Ally Laukhuf
7 Mar 2018
REPORT
I have had wonderful experiences with Dr.Jacob and Dr.Randla with my Coonhound. He’s a handful and has had many issues in the past six months. They have always been caring and available to answer ques...
I have had wonderful experiences with Dr.Jacob and Dr.Randla with my Coonhound. He’s a handful and has had many issues in the past six months. They have always been caring and available to answer questions that we may have. Jacey has also been great at the front desk. Willie is very loud and she always makes sure he gets right into a room when we arrive. Highly recommend!
Shiro Imhoff
3 Mar 2018
REPORT
So we(my partner and I) just started taking our two cats for long over due shots and surgeries. The staff has been warm and welcoming. The doctors actually take time to talk to you and the techs are r...
So we(my partner and I) just started taking our two cats for long over due shots and surgeries. The staff has been warm and welcoming. The doctors actually take time to talk to you and the techs are really knowledgeable. I'm glad I chose this place for both of my pet's care.
Donald and Leah Schmidt
27 Feb 2018
REPORT
The staff at Horseshoe is amazing! They all treat my dog as if he were their own "fur baby." They take time to get to know your pet, which means individualized and thus better care. If you want person...
The staff at Horseshoe is amazing! They all treat my dog as if he were their own "fur baby." They take time to get to know your pet, which means individualized and thus better care. If you want personal, loving, and professional care for your pet, go to Horseshoe!
Brenda Caselli
22 Jan 2018
REPORT
I’ve been going to this clinic for many many years. Dr. David Hall was just starting out as a vet at that time. I’ve taken numerous dogs and cats to see him and Dr. Jacob, but today I had to take one ...
I’ve been going to this clinic for many many years. Dr. David Hall was just starting out as a vet at that time. I’ve taken numerous dogs and cats to see him and Dr. Jacob, but today I had to take one of my cats in for a last visit. The staff was so very kind and compassionate and Dr. Jacob was very gentle with my fur baby. Thank you to all of you for making my horrible day a little bit easier with your caring.
Shelbye Mackenzie Kovach
5 Jan 2018
REPORT
Brought my big boy to get his nails done for the first time & I was beyond grateful. Melody has always been a fantastic person & is so passionate about everything she does. Leo gets nervous around new...
Brought my big boy to get his nails done for the first time & I was beyond grateful. Melody has always been a fantastic person & is so passionate about everything she does. Leo gets nervous around new people & she sat & let him smell her. He trusted her instantly. I’m so grateful for her. She’s always been wonderful with my dogs.
Cristie moss
24 Dec 2017
REPORT
I use the Veterinary Care and the Pet Resort boarding for our two bulldogs and let me tell you I wouldn't take them anywhere else! It is such peace of mind when we go on vacation to have such a caring...
I use the Veterinary Care and the Pet Resort boarding for our two bulldogs and let me tell you I wouldn't take them anywhere else! It is such peace of mind when we go on vacation to have such a caring and loving facility take care of our dogs! And should any problems arise while we are gone the animal hospital is right there to take care of any emergency situations. The Veterinary Care is outstanding! We have found trustworthy caring veterinarians at Horseshoe Lake! Thank you all so much!
Lori Denton
12 Dec 2017
REPORT
Horseshoe Lake LOVES their clients, and I’m talking animals! I know when I take Chocolate she’s going to get the best care ever! We fostered her and she was so sick, she had heart worms. Dr Hall sa...
Horseshoe Lake LOVES their clients, and I’m talking animals! I know when I take Chocolate she’s going to get the best care ever! We fostered her and she was so sick, she had heart worms. Dr Hall saved her life and we can’t say enough about him and the other Doctors as well as the friendly staff members that work there. Try them out, you won’t be sorry! We have adopted Chocolate and love her so much and it’s because of them we were able to!
Jessika Kaye Biggs
29 Nov 2017
REPORT
Our rottie pup had his first vet visit yesterday and the staff was so loving and gentle with him! They made me feel very welcomed and explained everything and anseered all my questions. We have had o...
Our rottie pup had his first vet visit yesterday and the staff was so loving and gentle with him! They made me feel very welcomed and explained everything and anseered all my questions. We have had our other rottie in a different vet and the price was outrageous. I was pleasantly surprised how affordable this place is! We have found our new home!
Sara Rickert
21 Oct 2017
REPORT
Our German Short haired pointer has had a really bad/odd cough lately after being really sick... I was very skeptical because my entire life I have always brought my animals to the same vet. I was...
Our German Short haired pointer has had a really bad/odd cough lately after being really sick... I was very skeptical because my entire life I have always brought my animals to the same vet. I was 100% satisfied with this place. They got us in the same day we called to get our GSP's cough checked out. They even gave us an estimate of costs before doing anything! Our dog has always hated the vet (who doesn't really?!) but he loved it there and did such a good job. Dr. Jacob and his assistants were awesome. We will definitely be returning for check ups and with our other fur babies!
Melissa B.
12 Aug 2017
REPORT
Very friendly and caring, love there open on sundays!!
Bridget Henry
29 May 2017
REPORT
Everyone at Horseshoe is always so incredibly helpful and friendly. I never have any doubts that they're the right people to take care of my fur children and constantly recommend them to others.
Joe S.
12 Apr 2017
REPORT
Very friendly staff. Knowledgeable vets at a reasonable price. Took great care of Vitruvius!
Susan Bechtle
5 Mar 2017
REPORT
I've been going here for 10+ years. All of the vets and techs are friendly and truly care about my pets. Their building is nice and always clean. They fit in emergencies without any issues even when...
I've been going here for 10+ years. All of the vets and techs are friendly and truly care about my pets. Their building is nice and always clean. They fit in emergencies without any issues even when it has meant staying late. Great vet office!!
Larry O'Leary
4 Mar 2017
REPORT
The pet salon staff are always friendly and very caring for our dog.
Claire Munie
16 Feb 2017
REPORT
I'm new to the Horseshoe Lake family and I don't regret my decision to switch vets at all!! Dr. Gammon is amazing! My pup had to get her teeth cleaned yesterday and I was blown away with the updates/p...
I'm new to the Horseshoe Lake family and I don't regret my decision to switch vets at all!! Dr. Gammon is amazing! My pup had to get her teeth cleaned yesterday and I was blown away with the updates/pictures of my girl I recieved through out her day at the vet! I knew when she was about to go in for her cleaning, when her treatment was complete, and when she woke up! I couldn't of asked for more reassurance that my pup was doing great! I absolutely love the staff and can't wait to continue my dog mom journey with Dr. Gammon and Horseshoe Lake Animal Hospital! DR. GAMMON ROCKS!!!!!
Renee Thacker
10 Jan 2017
REPORT
Dr. Gammon and her assistant were professional and extremely caring with no judgements. Dr. Gammon consulted with another dr for an inconclusive x-ray. I appreciated that. It is on the higher end...
Dr. Gammon and her assistant were professional and extremely caring with no judgements. Dr. Gammon consulted with another dr for an inconclusive x-ray. I appreciated that. It is on the higher end of the price scale but the quality of care and professionalism makes it worth it. Let's just say it's a few dollars more than a majority of the clinics but the positives beat the price. My newly adoptive dog, whom was sick, was attached to Dr. Gammon and her assistant that day. That should tell you she is a wonderful dr.
Chuck C.
8 Jan 2017
REPORT
They're professional friendly extremely caring and was the only ones who ever called me back on the phone to check on their patient weeks afterwards. I would recommend them to any and everybody no off...
They're professional friendly extremely caring and was the only ones who ever called me back on the phone to check on their patient weeks afterwards. I would recommend them to any and everybody no offense to everyone else but my favorite is dr. Hall but all the ladies there and all the doctors are very very professional.
Timothy Garner
24 Dec 2016
REPORT
Horseshoe Lake Animal Hospital continually takes great care of our girl Marshmallow. Marshmallow is a rescue from Partners for Pets and they suggested using HLAH. We've been seeing Dr. Randla & Dr. Ja...
Horseshoe Lake Animal Hospital continually takes great care of our girl Marshmallow. Marshmallow is a rescue from Partners for Pets and they suggested using HLAH. We've been seeing Dr. Randla & Dr. Jacob for the past year and a half and they are both always very knowledgeable and explain everything to us. Also very realistic and willing to listen to our concerns. Staff is always very welcoming to us and the staff seem to love to see her when we are there. We definitely recommend HLAH to anyone looking for a great vet. There is a reason they've been around for so long.
Angel Helmkamp
22 Nov 2016
REPORT
My little dog recently passed and We couldn't have been around a more caring and compassionate team of people than here. I have a heart full of gratitude for the way they treated and cared for both m...
My little dog recently passed and We couldn't have been around a more caring and compassionate team of people than here. I have a heart full of gratitude for the way they treated and cared for both my pet and myself.
Siarra Cheyenne Price
10 Nov 2016
REPORT
I always LOVE coming to see Dr. Gammon.... and June just adores her and all of the staff at Horseshoe Lake! They genuinely care about each and every fur-baby that comes in there... and they give unlim...
I always LOVE coming to see Dr. Gammon.... and June just adores her and all of the staff at Horseshoe Lake! They genuinely care about each and every fur-baby that comes in there... and they give unlimited pets and kisses!
Autumn Stellhorn
29 Oct 2016
REPORT
Everyone there is FANTASTIC! Harper is a bit on the hyper side and everyone is so great with her, she loves to give everyone kisses when she's there. She's is never anxious or nervous when we get the...
Everyone there is FANTASTIC! Harper is a bit on the hyper side and everyone is so great with her, she loves to give everyone kisses when she's there. She's is never anxious or nervous when we get there, just a bundle of excited. The techs and Dr. Jacob are great with her and us, they always take their time and answer any concerns we have.
Karla Mason Ellsworth
22 Oct 2016
REPORT
Nothing says more to a fur-mom when your fur-baby is sick and the Dr. gets a consult of other drs for a decision. Or the dr calls different university's for help to diagnose your sick pet. You tell me...
Nothing says more to a fur-mom when your fur-baby is sick and the Dr. gets a consult of other drs for a decision. Or the dr calls different university's for help to diagnose your sick pet. You tell me a veterinary place that does that. The staff is compassionate- wallow on the floor loving ur pet and the best office of animal loving people. Highly reccommend.
Sharon Stacey
20 Sep 2016
REPORT
Took a dog that I am going to adopt to get him checked out as he has kennel cough. They were fantastic with him. I have taken my past dog there and they exhausted all options before I finally had to...
Took a dog that I am going to adopt to get him checked out as he has kennel cough. They were fantastic with him. I have taken my past dog there and they exhausted all options before I finally had to put her down. They are compassionate and great people.
Sharon L Wyatt
19 Sep 2016
REPORT
I want to thank everyone at Horseshoe for taking such good care of my dog, Rufus. This is such an amazing place! I know my dog is getting the best care there is. Thanks so much.
Elizabeth Rooney Trevett
17 Sep 2016
REPORT
I couldn't believe the price for a misdiagnosis. I'm very happy I choose to do the minimal here and take my dog to my vet. The main focus by this hospital was the money they wanted to charge me and no...
I couldn't believe the price for a misdiagnosis. I'm very happy I choose to do the minimal here and take my dog to my vet. The main focus by this hospital was the money they wanted to charge me and not my dog's health. They were super fast in giving me the top estimate and offering care credit. It seemed like their priority was to add up the total and charge away, no thanks. My reg vet gave me the real diagnosis and fixed the issue by charging half the price.
Anonymous Person
25 Aug 2016
REPORT
Terrible experience all around, my dog was hit by a car, the police station found her and brought her here. After that I was charged almost 700 dollars for X-rays and medication, the next day they cal...
Terrible experience all around, my dog was hit by a car, the police station found her and brought her here. After that I was charged almost 700 dollars for X-rays and medication, the next day they called me telling me my dog needed different medication and could not take the medicine that I had purchased from them, telling me I had to go purchase more, but when we picked her up they said that there were no broken bones or anything, 2 days later they called me again because she wasn't getting any better that is when they informed me that she had a broken pelvis,which they knew about the whole time, so we took her back up there to get looked at and when they were checking her out now all of a sudden they think she has broken legs, with that being said they don't give 2 craps about your animals all they care about is money, most pathetic facility I have ever been to, I will NEVER go back. POS
Tasha Rena Johnson
21 Aug 2016
REPORT
We just saw Dr. Kinnunen on an emergency visit with our baby. It was our first visit and I couldn't be more impressed - with her, the tech, the receptionist, the clinic itself, the prices. Even though...
We just saw Dr. Kinnunen on an emergency visit with our baby. It was our first visit and I couldn't be more impressed - with her, the tech, the receptionist, the clinic itself, the prices. Even though we were a huge inconvenience, making them stay a half hour past close, they never made us feel that way - they were the best!!
Tempest Meyer
17 Aug 2016
REPORT
I was just at the facility trying to negotiate a price to save my dog (who has a tumor) and i couldnt afford it. So off handedly i said "well i guess she'll (my dog cootie) die early." and i look up a...
I was just at the facility trying to negotiate a price to save my dog (who has a tumor) and i couldnt afford it. So off handedly i said "well i guess she'll (my dog cootie) die early." and i look up and the tech (sarah i think thats how its spelled) smiled and chuckled at me. I was offended and saddened so i just left.
Thanks you guys.
Kathy Hall
14 Jun 2016
REPORT
Love this place! The employees are compassionate, knowledgeable and so kind. They know how to help you and your pet when your pet is hurting. The receptionists are efficient and anticipate your needs...
Love this place! The employees are compassionate, knowledgeable and so kind. They know how to help you and your pet when your pet is hurting. The receptionists are efficient and anticipate your needs. The staff is truly caring and loves every furry critter that walks in. Where else can you find that?
Linda Hoefflin
3 Mar 2016
REPORT
My dog, Honey, just spent ten days boarded at Horseshoe. She was treated like a queen. The staff was outstanding in keeping me informed of Honey's progress while I was gone. The kind culture and at...
My dog, Honey, just spent ten days boarded at Horseshoe. She was treated like a queen. The staff was outstanding in keeping me informed of Honey's progress while I was gone. The kind culture and attentiveness permeates the entire staff. It is rare to find a group of people so dedicated. I highly recommend this facility.
Chris W.
28 Jan 2016
REPORT
I have been taking my dog there for a few years now. There has been a couple of emergency calls/visits along with the routine yearly stuff. They have always been more than kind and helpful with me a...
I have been taking my dog there for a few years now. There has been a couple of emergency calls/visits along with the routine yearly stuff. They have always been more than kind and helpful with me and my pet. Their costs are extremely reasonable. Even after I moved farther away I still make the extra drive. I would highly recommend them and will continue to take the pets there.
Anna M.
1 Dec 2015
REPORT
I have always been treated professionally and respectfully. All the doctors work as a team. You don't get one vet, you can get all that experience. Yes they are pricey, but they are also very good ...
I have always been treated professionally and respectfully. All the doctors work as a team. You don't get one vet, you can get all that experience. Yes they are pricey, but they are also very good doctors. I have three old pets, and they all get excellent care and most importantly, they all love to "go to the vet". Their meds are cheaper that COSTCO! They help out the rescue groups. The vets will answer your questions over the phone. I have no complaints!
Robert D.
30 Sep 2015
REPORT
Beware these people stole 231.00 from me today and almost killed my Dog.Very Rude, when I complained they thretend me by saying they would call the police.I told them thieves don't call the police.Ple...
Beware these people stole 231.00 from me today and almost killed my Dog.Very Rude, when I complained they thretend me by saying they would call the police.I told them thieves don't call the police.Please Beware.
Debra T.
31 Jul 2015
REPORT
The vets and staff have taken care of my animals for years. I trust them with their care. The have always been nothing but kind and professional. I have nothing but good things to say about them.
Amy T.
2 Dec 2014
REPORT
Dr. Irving WAS my dogs dr till we found out he was trying to give her unnecessary surgery. She has had 1 surgery and when 6 months later she was having the same exact problem we took her back and he ...
Dr. Irving WAS my dogs dr till we found out he was trying to give her unnecessary surgery. She has had 1 surgery and when 6 months later she was having the same exact problem we took her back and he said that it was something else. My husband and I had a bad feeling and decided to get not 1 but 2 second opinions and was speechless when both drs told us that the problem WAS NOT EVEN CURABLE WITH SURGERY. It it just something that she will have to live with for the rest of her life but pills daily will help tremendously. I am heartbroken to think that he was going to put her through ANOTHER unnecessary surgery. I can't believe that there are vets that take advantage of loving pet owners that will do anything necessary for their fur babies....shame on you Dr. Irving. She will not be going back to Horseshoe Animal Hospital!!!
Kensey L.
27 Nov 2013
REPORT
My husband and I have been taking our cats to see Dr. Randla since we moved here about 2 years ago. He has always been kind and attentive and taken very good care of them. This past weekend we had to ...
My husband and I have been taking our cats to see Dr. Randla since we moved here about 2 years ago. He has always been kind and attentive and taken very good care of them. This past weekend we had to have our oldest cat euthanized and it was one of the most painful experiences I have ever endured. Dr. Randla and all the staff at Horseshoe Lake were incredibly kind and supportive and our cat's passing was peaceful which we were both thankful for. Last night when I opened our mail I found a sympathy card from the office with a very kind message from Dr. Randla as well as a keepsake card with our cat's paw print on it. I was so surprised by this gesture that I burst into tears. We hadn't even thought to make a memento like that and I am so deeply grateful that they did! I would highly recommend this office and Dr. Randla to anyone with pets in need of medical care.
Mel G.
3 Mar 2012
REPORT
The staff and vets here provide great care for my dogs and cat. They offer wellness packages and a yearly service that includes free regularly-scheduled vet visits and discounted emergency-scheduled ...
The staff and vets here provide great care for my dogs and cat. They offer wellness packages and a yearly service that includes free regularly-scheduled vet visits and discounted emergency-scheduled vet visits.I initially became a client here because one of the vets that used to work with horses but doesn't anymore was willing to come to my barn when my horse went down. I credit Dr. Ervin for saving my horse's life. Soon after, we moved all of our other animals (dogs and cat) over to Horseshoe Lake Animal Hospital. Now all of my animals get the best care.
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FAQs
Where is Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner located?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner is located at 5230 Horseshoe Lake Rd, NULL, Collinsville,NULL 62234. It's easily accessible to pet owners in the Collinsville area and surrounding communities.
What are the opening hours for Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner is openMonday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. It is closed on Saturdays. It is closed on Sundays.
How can I book an appointment at Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner?
You can book an appointment online with Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offer?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner in Collinsville offers a range of veterinary services, including Acupuncture, Allergies, Boarding, Cardiology, Cold Laser. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offer vaccinations for pets?
Yes, Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Collinsville clinic.
Does Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offer pet dental care?
Absolutely. Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Collinsville.
Does Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner provide boarding or kennel services?
Yes, Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner provides spaying and neutering services for pets. Their veterinary team in Collinsville has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner
Collinsville, Illinois
General Info
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner provides specialized veterinary support based on pet aging and climate response to families across Illinois through all stages of care. Appointments initiate through detailed lifestyle and behavior assessments which include appetite sleep social patterns gait activity and emotional response. Exams include oral checks weight tracking joint rotation temperature sensitivity and cardiac monitoring. The tracking of spaying and neutering milestones occurs alongside puberty markers and adult weight stability while senior onset records are maintained together with breed-specific problems and weather-related conditions. Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offers a broad range of services including diagnostic testing along with core and elective vaccinations and comprehensive dental care as well as pain evaluations combined with mobility coaching and nutritional advice plus parasite control. The frequency and depth of services adjust according to age mobility and local climate factors to address spring allergies summer heat precautions and winter inflammation reviews. The process of planning can integrate specific schedules designed for adolescent development, adult health maintenance, or early intervention strategies for elderly pets. Owners receive care logs and follow-up goals and behavior-based pacing. To illustrate, families might monitor weight limits while adjusting recheck intervals in colder seasons and employing stress monitoring applications for elderly pets. Busy homes alongside senior pets and multi-pet households with staggered timelines can access flexible scheduling and remote follow-ups. Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner delivers reliable personalized wellness planning to pet owners throughout Collinsville and greater Illinois by considering age, activity levels, and seasonal factors.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Acupuncture
Allergies
Boarding
Cardiology
Cold Laser
Dental
Endoscopy
Euthanasia
Grooming
House Calls
Laboratory
Surgery
Ultrasound
Vaccinations
Reviews
Annie Eads
16 Jul 2018
My dogs have been going to Horseshoe Lake Animal Hospital for around 8 years. All the Vets are amazing. We have been in for great visits all the way to the end of life visits. The great thing is they ...
My dogs have been going to Horseshoe Lake Animal Hospital for around 8 years. All the Vets are amazing. We have been in for great visits all the way to the end of life visits. The great thing is they support you through everything. The staff is great ALL the time, like seriously ALL the time. Plus they have evening and weekend hours so our fur babies can be taken care of and we dont have to miss work.
Janet Kopsic
20 Jun 2018
This was my first visit to Horseshoe Lake Animal Hospital. The staff was very welcoming and friendly. They were quick in answering my email on a Sunday when I had concerns. I will definitely return i...
This was my first visit to Horseshoe Lake Animal Hospital. The staff was very welcoming and friendly. They were quick in answering my email on a Sunday when I had concerns. I will definitely return in the future.
Michelle Nicole
10 Jun 2018
Had a great experience here. Thank you to Dr. Mollet and vet tech Scott for making Leela feel at home. They gave great assessments of her health and took the proper care to help her asthma. Thank you ...
Had a great experience here. Thank you to Dr. Mollet and vet tech Scott for making Leela feel at home. They gave great assessments of her health and took the proper care to help her asthma. Thank you so much for all your great care. I even got a follow up call to see how she was!
Susan Mains
4 Jun 2018
We took our puppy to horselake animal hospital for the first time. Our puppy fell in love with the nurses and they took such awesome care of him. We will definitely be returning and definitely recomme...
We took our puppy to horselake animal hospital for the first time. Our puppy fell in love with the nurses and they took such awesome care of him. We will definitely be returning and definitely recommending them.
Jessica L Sulentic
21 May 2018
We love the staff at Horseshoe. Dr. Mollet especially! She always takes the time to explain every detail and truly cares for each animal. My senior pup also enjoys seeing her and that says a lot for a...
We love the staff at Horseshoe. Dr. Mollet especially! She always takes the time to explain every detail and truly cares for each animal. My senior pup also enjoys seeing her and that says a lot for a pup who basically has heart palpitations at each visit because of the unknown! Thank you for your kind touch!
G.co/recovery Bolin
9 May 2018
We couldn't have had a better experience.
Our fears and worries were listened to, we got straight honest answers to our questions,
We and our pet were treated with kindness and respect.
These fo...
We couldn't have had a better experience.
Our fears and worries were listened to, we got straight honest answers to our questions,
We and our pet were treated with kindness and respect.
These folks are the best.
papa joe
8 May 2018
Both the vet section and the grooming section have given us top notch service and care for our fur baby. Highly recommend.
Heather Mainer
30 Apr 2018
The staff at Horseshoe Lake have always treated our dog as if he was one of their own. They are always patient and loving to him and us as owners. When he was undergoing heartworm treatment they cal...
The staff at Horseshoe Lake have always treated our dog as if he was one of their own. They are always patient and loving to him and us as owners. When he was undergoing heartworm treatment they called us at least twice a week to check on him to make sure he was handling everything well. They always remember his face the moment we walk in and help him to have a fearless visit.
Kaytlyn Louise
9 Apr 2018
I am so happy I made the switch to Horseshoe Lake Animal hospital! My dog has high anxiety around new people/other animals and everyone here made me and him feel more than comfortable at all times. Th...
I am so happy I made the switch to Horseshoe Lake Animal hospital! My dog has high anxiety around new people/other animals and everyone here made me and him feel more than comfortable at all times. The whole team, grooming included, is very friendly and accommodating. I wouldn’t recommend anywhere else!!
Loree Moore
7 Apr 2018
If I could give 0 stars, I think I would.
Brought our dog into this vet, after coming home from to find him lethargic, having abdominal pain, and just not himself (he was fine in the morning). Docto...
If I could give 0 stars, I think I would.
Brought our dog into this vet, after coming home from to find him lethargic, having abdominal pain, and just not himself (he was fine in the morning). Doctor took an X-Ray and told us it looked like there was some bruising (external, like he got hurt playing), but nothing internally looked wrong with him. Sent us home with pain medication.
My dog was dead within six hours of leaving Horseshoe Lake Animal Hospital. We learned from a different emergency vet that he had blood in his abdomen, likely linked to undetected cancer, and had bled out internally.
I will not be back.
Roger Wilkinson
1 Apr 2018
Every time our cat wolf has been their they have taken great care of him and show how much they care with their followup calls while he was their and after coming home. Dr Gammon has taken such great ...
Every time our cat wolf has been their they have taken great care of him and show how much they care with their followup calls while he was their and after coming home. Dr Gammon has taken such great care of him and we hope and pray that his urinary blockage is gone and done.
Tami Hall
27 Mar 2018
Alex is the very best groomer ever!! She takes excellent care of my fur babies Millie Mae and Rascal James. They always look awesome after their grooming appointment. I am now going to bring my 4 gran...
Alex is the very best groomer ever!! She takes excellent care of my fur babies Millie Mae and Rascal James. They always look awesome after their grooming appointment. I am now going to bring my 4 grand fur babies to get groomed by Alex. So they can look awesome and receive excellent care too. Thanks Alex for everything!! I really appreciate how you care for my fur babies.
Eli Knight
13 Mar 2018
Today was our first visit at Horseshoe Lake Animal Hospital and so far I couldn’t be any happier. Every person I came into contact with was super sweet. My Dalmatian gets pretty stressed out at the ve...
Today was our first visit at Horseshoe Lake Animal Hospital and so far I couldn’t be any happier. Every person I came into contact with was super sweet. My Dalmatian gets pretty stressed out at the vet and they spent time to make him comfortable and made notes to keep in his file so at his next appointment they already know what to do when we come in. Even the cost of care was very reasonable. I only stayed with our previous vet because I thought they were cheaper than everywhere else. I am so glad I switched!!
Ally Laukhuf
7 Mar 2018
I have had wonderful experiences with Dr.Jacob and Dr.Randla with my Coonhound. He’s a handful and has had many issues in the past six months. They have always been caring and available to answer ques...
I have had wonderful experiences with Dr.Jacob and Dr.Randla with my Coonhound. He’s a handful and has had many issues in the past six months. They have always been caring and available to answer questions that we may have. Jacey has also been great at the front desk. Willie is very loud and she always makes sure he gets right into a room when we arrive. Highly recommend!
Shiro Imhoff
3 Mar 2018
So we(my partner and I) just started taking our two cats for long over due shots and surgeries. The staff has been warm and welcoming. The doctors actually take time to talk to you and the techs are r...
So we(my partner and I) just started taking our two cats for long over due shots and surgeries. The staff has been warm and welcoming. The doctors actually take time to talk to you and the techs are really knowledgeable. I'm glad I chose this place for both of my pet's care.
Donald and Leah Schmidt
27 Feb 2018
The staff at Horseshoe is amazing! They all treat my dog as if he were their own "fur baby." They take time to get to know your pet, which means individualized and thus better care. If you want person...
The staff at Horseshoe is amazing! They all treat my dog as if he were their own "fur baby." They take time to get to know your pet, which means individualized and thus better care. If you want personal, loving, and professional care for your pet, go to Horseshoe!
Brenda Caselli
22 Jan 2018
I’ve been going to this clinic for many many years. Dr. David Hall was just starting out as a vet at that time. I’ve taken numerous dogs and cats to see him and Dr. Jacob, but today I had to take one ...
I’ve been going to this clinic for many many years. Dr. David Hall was just starting out as a vet at that time. I’ve taken numerous dogs and cats to see him and Dr. Jacob, but today I had to take one of my cats in for a last visit. The staff was so very kind and compassionate and Dr. Jacob was very gentle with my fur baby. Thank you to all of you for making my horrible day a little bit easier with your caring.
Shelbye Mackenzie Kovach
5 Jan 2018
Brought my big boy to get his nails done for the first time & I was beyond grateful. Melody has always been a fantastic person & is so passionate about everything she does. Leo gets nervous around new...
Brought my big boy to get his nails done for the first time & I was beyond grateful. Melody has always been a fantastic person & is so passionate about everything she does. Leo gets nervous around new people & she sat & let him smell her. He trusted her instantly. I’m so grateful for her. She’s always been wonderful with my dogs.
Cristie moss
24 Dec 2017
I use the Veterinary Care and the Pet Resort boarding for our two bulldogs and let me tell you I wouldn't take them anywhere else! It is such peace of mind when we go on vacation to have such a caring...
I use the Veterinary Care and the Pet Resort boarding for our two bulldogs and let me tell you I wouldn't take them anywhere else! It is such peace of mind when we go on vacation to have such a caring and loving facility take care of our dogs! And should any problems arise while we are gone the animal hospital is right there to take care of any emergency situations. The Veterinary Care is outstanding! We have found trustworthy caring veterinarians at Horseshoe Lake! Thank you all so much!
Lori Denton
12 Dec 2017
Horseshoe Lake LOVES their clients, and I’m talking animals! I know when I take Chocolate she’s going to get the best care ever! We fostered her and she was so sick, she had heart worms. Dr Hall sa...
Horseshoe Lake LOVES their clients, and I’m talking animals! I know when I take Chocolate she’s going to get the best care ever! We fostered her and she was so sick, she had heart worms. Dr Hall saved her life and we can’t say enough about him and the other Doctors as well as the friendly staff members that work there. Try them out, you won’t be sorry! We have adopted Chocolate and love her so much and it’s because of them we were able to!
Jessika Kaye Biggs
29 Nov 2017
Our rottie pup had his first vet visit yesterday and the staff was so loving and gentle with him! They made me feel very welcomed and explained everything and anseered all my questions. We have had o...
Our rottie pup had his first vet visit yesterday and the staff was so loving and gentle with him! They made me feel very welcomed and explained everything and anseered all my questions. We have had our other rottie in a different vet and the price was outrageous. I was pleasantly surprised how affordable this place is! We have found our new home!
Sara Rickert
21 Oct 2017
Our German Short haired pointer has had a really bad/odd cough lately after being really sick... I was very skeptical because my entire life I have always brought my animals to the same vet. I was...
Our German Short haired pointer has had a really bad/odd cough lately after being really sick... I was very skeptical because my entire life I have always brought my animals to the same vet. I was 100% satisfied with this place. They got us in the same day we called to get our GSP's cough checked out. They even gave us an estimate of costs before doing anything! Our dog has always hated the vet (who doesn't really?!) but he loved it there and did such a good job. Dr. Jacob and his assistants were awesome. We will definitely be returning for check ups and with our other fur babies!
Melissa B.
12 Aug 2017
Very friendly and caring, love there open on sundays!!
Bridget Henry
29 May 2017
Everyone at Horseshoe is always so incredibly helpful and friendly. I never have any doubts that they're the right people to take care of my fur children and constantly recommend them to others.
Joe S.
12 Apr 2017
Very friendly staff. Knowledgeable vets at a reasonable price. Took great care of Vitruvius!
Susan Bechtle
5 Mar 2017
I've been going here for 10+ years. All of the vets and techs are friendly and truly care about my pets. Their building is nice and always clean. They fit in emergencies without any issues even when...
I've been going here for 10+ years. All of the vets and techs are friendly and truly care about my pets. Their building is nice and always clean. They fit in emergencies without any issues even when it has meant staying late. Great vet office!!
Larry O'Leary
4 Mar 2017
The pet salon staff are always friendly and very caring for our dog.
Claire Munie
16 Feb 2017
I'm new to the Horseshoe Lake family and I don't regret my decision to switch vets at all!! Dr. Gammon is amazing! My pup had to get her teeth cleaned yesterday and I was blown away with the updates/p...
I'm new to the Horseshoe Lake family and I don't regret my decision to switch vets at all!! Dr. Gammon is amazing! My pup had to get her teeth cleaned yesterday and I was blown away with the updates/pictures of my girl I recieved through out her day at the vet! I knew when she was about to go in for her cleaning, when her treatment was complete, and when she woke up! I couldn't of asked for more reassurance that my pup was doing great! I absolutely love the staff and can't wait to continue my dog mom journey with Dr. Gammon and Horseshoe Lake Animal Hospital! DR. GAMMON ROCKS!!!!!
Renee Thacker
10 Jan 2017
Dr. Gammon and her assistant were professional and extremely caring with no judgements. Dr. Gammon consulted with another dr for an inconclusive x-ray. I appreciated that. It is on the higher end...
Dr. Gammon and her assistant were professional and extremely caring with no judgements. Dr. Gammon consulted with another dr for an inconclusive x-ray. I appreciated that. It is on the higher end of the price scale but the quality of care and professionalism makes it worth it. Let's just say it's a few dollars more than a majority of the clinics but the positives beat the price. My newly adoptive dog, whom was sick, was attached to Dr. Gammon and her assistant that day. That should tell you she is a wonderful dr.
Chuck C.
8 Jan 2017
They're professional friendly extremely caring and was the only ones who ever called me back on the phone to check on their patient weeks afterwards. I would recommend them to any and everybody no off...
They're professional friendly extremely caring and was the only ones who ever called me back on the phone to check on their patient weeks afterwards. I would recommend them to any and everybody no offense to everyone else but my favorite is dr. Hall but all the ladies there and all the doctors are very very professional.
Timothy Garner
24 Dec 2016
Horseshoe Lake Animal Hospital continually takes great care of our girl Marshmallow. Marshmallow is a rescue from Partners for Pets and they suggested using HLAH. We've been seeing Dr. Randla & Dr. Ja...
Horseshoe Lake Animal Hospital continually takes great care of our girl Marshmallow. Marshmallow is a rescue from Partners for Pets and they suggested using HLAH. We've been seeing Dr. Randla & Dr. Jacob for the past year and a half and they are both always very knowledgeable and explain everything to us. Also very realistic and willing to listen to our concerns. Staff is always very welcoming to us and the staff seem to love to see her when we are there. We definitely recommend HLAH to anyone looking for a great vet. There is a reason they've been around for so long.
Angel Helmkamp
22 Nov 2016
My little dog recently passed and We couldn't have been around a more caring and compassionate team of people than here. I have a heart full of gratitude for the way they treated and cared for both m...
My little dog recently passed and We couldn't have been around a more caring and compassionate team of people than here. I have a heart full of gratitude for the way they treated and cared for both my pet and myself.
Siarra Cheyenne Price
10 Nov 2016
I always LOVE coming to see Dr. Gammon.... and June just adores her and all of the staff at Horseshoe Lake! They genuinely care about each and every fur-baby that comes in there... and they give unlim...
I always LOVE coming to see Dr. Gammon.... and June just adores her and all of the staff at Horseshoe Lake! They genuinely care about each and every fur-baby that comes in there... and they give unlimited pets and kisses!
Autumn Stellhorn
29 Oct 2016
Everyone there is FANTASTIC! Harper is a bit on the hyper side and everyone is so great with her, she loves to give everyone kisses when she's there. She's is never anxious or nervous when we get the...
Everyone there is FANTASTIC! Harper is a bit on the hyper side and everyone is so great with her, she loves to give everyone kisses when she's there. She's is never anxious or nervous when we get there, just a bundle of excited. The techs and Dr. Jacob are great with her and us, they always take their time and answer any concerns we have.
Karla Mason Ellsworth
22 Oct 2016
Nothing says more to a fur-mom when your fur-baby is sick and the Dr. gets a consult of other drs for a decision. Or the dr calls different university's for help to diagnose your sick pet. You tell me...
Nothing says more to a fur-mom when your fur-baby is sick and the Dr. gets a consult of other drs for a decision. Or the dr calls different university's for help to diagnose your sick pet. You tell me a veterinary place that does that. The staff is compassionate- wallow on the floor loving ur pet and the best office of animal loving people. Highly reccommend.
Sharon Stacey
20 Sep 2016
Took a dog that I am going to adopt to get him checked out as he has kennel cough. They were fantastic with him. I have taken my past dog there and they exhausted all options before I finally had to...
Took a dog that I am going to adopt to get him checked out as he has kennel cough. They were fantastic with him. I have taken my past dog there and they exhausted all options before I finally had to put her down. They are compassionate and great people.
Sharon L Wyatt
19 Sep 2016
I want to thank everyone at Horseshoe for taking such good care of my dog, Rufus. This is such an amazing place! I know my dog is getting the best care there is. Thanks so much.
Elizabeth Rooney Trevett
17 Sep 2016
I couldn't believe the price for a misdiagnosis. I'm very happy I choose to do the minimal here and take my dog to my vet. The main focus by this hospital was the money they wanted to charge me and no...
I couldn't believe the price for a misdiagnosis. I'm very happy I choose to do the minimal here and take my dog to my vet. The main focus by this hospital was the money they wanted to charge me and not my dog's health. They were super fast in giving me the top estimate and offering care credit. It seemed like their priority was to add up the total and charge away, no thanks. My reg vet gave me the real diagnosis and fixed the issue by charging half the price.
Anonymous Person
25 Aug 2016
Terrible experience all around, my dog was hit by a car, the police station found her and brought her here. After that I was charged almost 700 dollars for X-rays and medication, the next day they cal...
Terrible experience all around, my dog was hit by a car, the police station found her and brought her here. After that I was charged almost 700 dollars for X-rays and medication, the next day they called me telling me my dog needed different medication and could not take the medicine that I had purchased from them, telling me I had to go purchase more, but when we picked her up they said that there were no broken bones or anything, 2 days later they called me again because she wasn't getting any better that is when they informed me that she had a broken pelvis,which they knew about the whole time, so we took her back up there to get looked at and when they were checking her out now all of a sudden they think she has broken legs, with that being said they don't give 2 craps about your animals all they care about is money, most pathetic facility I have ever been to, I will NEVER go back. POS
Tasha Rena Johnson
21 Aug 2016
We just saw Dr. Kinnunen on an emergency visit with our baby. It was our first visit and I couldn't be more impressed - with her, the tech, the receptionist, the clinic itself, the prices. Even though...
We just saw Dr. Kinnunen on an emergency visit with our baby. It was our first visit and I couldn't be more impressed - with her, the tech, the receptionist, the clinic itself, the prices. Even though we were a huge inconvenience, making them stay a half hour past close, they never made us feel that way - they were the best!!
Tempest Meyer
17 Aug 2016
I was just at the facility trying to negotiate a price to save my dog (who has a tumor) and i couldnt afford it. So off handedly i said "well i guess she'll (my dog cootie) die early." and i look up a...
I was just at the facility trying to negotiate a price to save my dog (who has a tumor) and i couldnt afford it. So off handedly i said "well i guess she'll (my dog cootie) die early." and i look up and the tech (sarah i think thats how its spelled) smiled and chuckled at me. I was offended and saddened so i just left.
Thanks you guys.
Kathy Hall
14 Jun 2016
Love this place! The employees are compassionate, knowledgeable and so kind. They know how to help you and your pet when your pet is hurting. The receptionists are efficient and anticipate your needs...
Love this place! The employees are compassionate, knowledgeable and so kind. They know how to help you and your pet when your pet is hurting. The receptionists are efficient and anticipate your needs. The staff is truly caring and loves every furry critter that walks in. Where else can you find that?
Linda Hoefflin
3 Mar 2016
My dog, Honey, just spent ten days boarded at Horseshoe. She was treated like a queen. The staff was outstanding in keeping me informed of Honey's progress while I was gone. The kind culture and at...
My dog, Honey, just spent ten days boarded at Horseshoe. She was treated like a queen. The staff was outstanding in keeping me informed of Honey's progress while I was gone. The kind culture and attentiveness permeates the entire staff. It is rare to find a group of people so dedicated. I highly recommend this facility.
Chris W.
28 Jan 2016
I have been taking my dog there for a few years now. There has been a couple of emergency calls/visits along with the routine yearly stuff. They have always been more than kind and helpful with me a...
I have been taking my dog there for a few years now. There has been a couple of emergency calls/visits along with the routine yearly stuff. They have always been more than kind and helpful with me and my pet. Their costs are extremely reasonable. Even after I moved farther away I still make the extra drive. I would highly recommend them and will continue to take the pets there.
Anna M.
1 Dec 2015
I have always been treated professionally and respectfully. All the doctors work as a team. You don't get one vet, you can get all that experience. Yes they are pricey, but they are also very good ...
I have always been treated professionally and respectfully. All the doctors work as a team. You don't get one vet, you can get all that experience. Yes they are pricey, but they are also very good doctors. I have three old pets, and they all get excellent care and most importantly, they all love to "go to the vet". Their meds are cheaper that COSTCO! They help out the rescue groups. The vets will answer your questions over the phone. I have no complaints!
Robert D.
30 Sep 2015
Beware these people stole 231.00 from me today and almost killed my Dog.Very Rude, when I complained they thretend me by saying they would call the police.I told them thieves don't call the police.Ple...
Beware these people stole 231.00 from me today and almost killed my Dog.Very Rude, when I complained they thretend me by saying they would call the police.I told them thieves don't call the police.Please Beware.
Debra T.
31 Jul 2015
The vets and staff have taken care of my animals for years. I trust them with their care. The have always been nothing but kind and professional. I have nothing but good things to say about them.
Amy T.
2 Dec 2014
Dr. Irving WAS my dogs dr till we found out he was trying to give her unnecessary surgery. She has had 1 surgery and when 6 months later she was having the same exact problem we took her back and he ...
Dr. Irving WAS my dogs dr till we found out he was trying to give her unnecessary surgery. She has had 1 surgery and when 6 months later she was having the same exact problem we took her back and he said that it was something else. My husband and I had a bad feeling and decided to get not 1 but 2 second opinions and was speechless when both drs told us that the problem WAS NOT EVEN CURABLE WITH SURGERY. It it just something that she will have to live with for the rest of her life but pills daily will help tremendously. I am heartbroken to think that he was going to put her through ANOTHER unnecessary surgery. I can't believe that there are vets that take advantage of loving pet owners that will do anything necessary for their fur babies....shame on you Dr. Irving. She will not be going back to Horseshoe Animal Hospital!!!
Kensey L.
27 Nov 2013
My husband and I have been taking our cats to see Dr. Randla since we moved here about 2 years ago. He has always been kind and attentive and taken very good care of them. This past weekend we had to ...
My husband and I have been taking our cats to see Dr. Randla since we moved here about 2 years ago. He has always been kind and attentive and taken very good care of them. This past weekend we had to have our oldest cat euthanized and it was one of the most painful experiences I have ever endured. Dr. Randla and all the staff at Horseshoe Lake were incredibly kind and supportive and our cat's passing was peaceful which we were both thankful for. Last night when I opened our mail I found a sympathy card from the office with a very kind message from Dr. Randla as well as a keepsake card with our cat's paw print on it. I was so surprised by this gesture that I burst into tears. We hadn't even thought to make a memento like that and I am so deeply grateful that they did! I would highly recommend this office and Dr. Randla to anyone with pets in need of medical care.
Mel G.
3 Mar 2012
The staff and vets here provide great care for my dogs and cat. They offer wellness packages and a yearly service that includes free regularly-scheduled vet visits and discounted emergency-scheduled ...
The staff and vets here provide great care for my dogs and cat. They offer wellness packages and a yearly service that includes free regularly-scheduled vet visits and discounted emergency-scheduled vet visits.I initially became a client here because one of the vets that used to work with horses but doesn't anymore was willing to come to my barn when my horse went down. I credit Dr. Ervin for saving my horse's life. Soon after, we moved all of our other animals (dogs and cat) over to Horseshoe Lake Animal Hospital. Now all of my animals get the best care.
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FAQs
Where is Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner located?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner is located at 5230 Horseshoe Lake Rd, NULL, Collinsville,NULL 62234. It's easily accessible to pet owners in the Collinsville area and surrounding communities.
What are the opening hours for Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner is openMonday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. It is closed on Saturdays. It is closed on Sundays.
How can I book an appointment at Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner?
You can book an appointment online with Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offer?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner in Collinsville offers a range of veterinary services, including Acupuncture, Allergies, Boarding, Cardiology, Cold Laser. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offer vaccinations for pets?
Yes, Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Collinsville clinic.
Does Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offer pet dental care?
Absolutely. Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Collinsville.
Does Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner provide boarding or kennel services?
Yes, Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner?
Horseshoe Lake Animal Hospital A Thrive Pet Healthcare Partner provides spaying and neutering services for pets. Their veterinary team in Collinsville has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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