34 Reviews

Prairie View Animal Hospital

DeKalb, Illinois
Reviews
MB Jilek
16 Jul 2018
REPORT
I wouldn't go anywhere else but Prairie view! Everybody is very kind and helpful. Dr. Emmert and Dr Deimer are the best! They are truly experienced vets. We've been going there for 20 years and had ne... Read More
I wouldn't go anywhere else but Prairie view! Everybody is very kind and helpful. Dr. Emmert and Dr Deimer are the best! They are truly experienced vets. We've been going there for 20 years and had never had issues. Read Less
Jeff Whelan
3 Jul 2018
REPORT
We're crazy cat people and we've been loyal to Prairie View Animal Hospital for many, many years and through many, many cats. We remember when it was Paul Veterinary Clinic, if that tells you how long... Read More
We're crazy cat people and we've been loyal to Prairie View Animal Hospital for many, many years and through many, many cats. We remember when it was Paul Veterinary Clinic, if that tells you how long we've been around. The doctors and staff at Prairie View have always treated us and, especially, our animals like family. They always demonstrate professionalism and perform with complete knowledge, courtesy and respect. We wouldn't want to take our critters anywhere else. Read Less
Whitney Holderness
11 May 2018
REPORT
We brought our 15 year old lab in because she was unable to walk and we figured that it was time that we had to her let it go, we were heart broken! We asked Dr. Deamer to look at her just to make sur... Read More
We brought our 15 year old lab in because she was unable to walk and we figured that it was time that we had to her let it go, we were heart broken! We asked Dr. Deamer to look at her just to make sure it was time. He diagnosed her with a neurological disorder that was throwing off her balance and said her condition would improve. She is so much better today and we are thankful for his expertise and caring spirit! We know that her time will come eventually but we are thankful for extra time with our sweet girl! Thank you from the bottom of our hearts! Can’t say enough good things about Prarie View Animal hospital and the great,genuine care they provide to our furry loved ones! Read Less
Penny Morsch
18 Apr 2018
REPORT
Dolly has been to Prairie View Animal Hospital for 7 years. She has had 2 surgeries and they have always gotten her in when needed. They are very helpful and very up to date with laser surgery which i... Read More
Dolly has been to Prairie View Animal Hospital for 7 years. She has had 2 surgeries and they have always gotten her in when needed. They are very helpful and very up to date with laser surgery which is much better for pain and healing. My neighbor recommended them to me 25 years ago to treat my cat with an swollen bite on her leg. Dr. Paul was the vet and he told me to let go of my cat on the table and he examined her with no injuries to his hands. My previous vet at another clinic always got nailed by my cat. I currently have 3 cats and would never dream of taking them anywhere else for cat care. Read Less
Leah Enright
15 Mar 2018
REPORT
I was referred to Prairie View Animal Hospital by a co worker. I would give this place 10 stars if I could. From my phone call to the service upon picking up my two kittens post procedure, the staff w... Read More
I was referred to Prairie View Animal Hospital by a co worker. I would give this place 10 stars if I could. From my phone call to the service upon picking up my two kittens post procedure, the staff was nothing less than excellent. I brought my kittens in to be spayed and the care they both received was great. The staff went over discharge instructions thoroughly and sent follow up emails after as well. Read Less
Sarah Scorzo
13 Mar 2018
REPORT
This is the best vet. They have a perfect balance of supporting the medical needs of my pets while being mindful of my budget. They are very communicative in their care process and provide information... Read More
This is the best vet. They have a perfect balance of supporting the medical needs of my pets while being mindful of my budget. They are very communicative in their care process and provide information behind their decisions and diagnoses. I really appreciate the time and attention they give. I know my pets are getting great care with them. Read Less
Joel Hoots
16 Feb 2018
REPORT
This was my first vet visit with my own dog and used the reviews to decide on prairie view. Everyone was friendly and my visit was pretty painless. It was quick, easy, but also informative. The vet te... Read More
This was my first vet visit with my own dog and used the reviews to decide on prairie view. Everyone was friendly and my visit was pretty painless. It was quick, easy, but also informative. The vet techs and vet explained everything I needed to know and didn't try to oversell anything. I'll be staying with prairie view and already have the next appointment set up for a spay. Hope everything goes well. Read Less
Maria S.
15 Jan 2018
REPORT
I can't say enough about this clinic. Front staff and techs are wonderful... Dr. Emmert is patient, explains everything in detail and never makes you feel rushed. In the face of a slobbery super exub... Read More
I can't say enough about this clinic. Front staff and techs are wonderful... Dr. Emmert is patient, explains everything in detail and never makes you feel rushed. In the face of a slobbery super exuberant black lab, he is calm and accepting of the attention :) I've been coming here for about 7 years and am very satisfied to have them as a partner in the care of my dogs! Good job Prairie View! Read Less
Rachel S.
1 Jul 2017
REPORT
The doctors are very experienced and knowledgeable. A big pro is that they clearly are not attempting to scare you into paying for tests or procedures just for profit. The only con experienced with ... Read More
The doctors are very experienced and knowledgeable. A big pro is that they clearly are not attempting to scare you into paying for tests or procedures just for profit. The only con experienced with Prairie View so far is one female assistant (unsure if she is a vet tech, assistant, receptionist?) who has a pretty bad attitude (tense, aggravated, curt, and rude). If it was once, then it would be forgivable but it is every single time (appx 7-10 different interactions w/ her). The younger assistants seem great and are kind. Read Less
Susan Edwards
24 Apr 2017
REPORT
Great Doctors! I have know them for 20 plus years and they are so knowledgeable and caring.
K-rae K.
23 Apr 2017
REPORT
Prairie View has always been wonderful with our pup. We've brought him here since his first round of shots 3 years ago. They are always very professional, kind, gentle, and knowledgeable.
Rachel Renee'
18 Apr 2017
REPORT
Very clean and spacious facility, staff is friendly, yet professional. The service was unrushed, the Doctor was kind and patient, he explained everything in detail.
Karen Brown
11 Apr 2017
REPORT
Prairie View Animal Hospital has looked after Jack the Dog since he came to DeKalb in 2012. I appreciated this group when I lived in DeKalb, but since moving to Washington DC I appreciate them 10X mo... Read More
Prairie View Animal Hospital has looked after Jack the Dog since he came to DeKalb in 2012. I appreciated this group when I lived in DeKalb, but since moving to Washington DC I appreciate them 10X more; Doctors take the time needed to explain everything, you receive only the tests and vaccines needed, and are charged a very reasonable fee (1/5 of DC prices). Read Less
Meagan Near
5 Apr 2017
REPORT
The staff at PVAH are great! Everyone we encounter is kind, thoughtful and friendly. When we need to make a decision about our pet's health, they explain all options available to us, answer our ques... Read More
The staff at PVAH are great! Everyone we encounter is kind, thoughtful and friendly. When we need to make a decision about our pet's health, they explain all options available to us, answer our questions and while they provide their input, never pressure us to make a decision that we aren't comfortable with. We adopted both of our pets from shelters and they aren't thrilled when we have to take them in for appointments, especially our dog. But the staff is gentle with each of our pets and do what they can to reduce the anxiety and stress of a vet visit for our pets. I highly recommend them! Read Less
Karen Sambrookes
29 Mar 2017
REPORT
The staff is really friendly, kind and worked well with our difficult kitty. We appreciated their patience with him.
James Baker
24 Feb 2017
REPORT
I have taken my cat to Prairie View for about 14 years and they have always provided excellent service
Janice Hamlet
22 Feb 2017
REPORT
The doctors and staff at Prairie View Animal Hospital are the best! They are kind and caring and I trust them completely with my shih tzu. Even when I travel and have him boarded, I can do so knowing ... Read More
The doctors and staff at Prairie View Animal Hospital are the best! They are kind and caring and I trust them completely with my shih tzu. Even when I travel and have him boarded, I can do so knowing that I have left him in the best of hands. Jaylen absolutely loves going to Prairie View. Read Less
Steve W.
20 Jan 2017
REPORT
I was really satisfied with the timely service and professional care that was given to both our catSmokie and our dog Joey. As a loving pet owner,we felt that we needed to receive veterinary carefor o... Read More
I was really satisfied with the timely service and professional care that was given to both our catSmokie and our dog Joey. As a loving pet owner,we felt that we needed to receive veterinary carefor our pet's issues ASAP. We had called other Clinicsin the area and they were not able to meet our needs on a timely basis. I believe that was probably due tostaffing issues. Prairie View Animal Hospital was able to see us the day we called and prescribe the correct medications for our pet's needs. Thank you Prairie View! Read Less
Dave DeLong
4 Jan 2017
REPORT
We are very happy how good and patient they are when we take our dog here
Molly Caldwell
3 Dec 2016
REPORT
Wouldn't take my fur baby anywhere else!the vet and staff are wonderful and friendly.
Jennifer Peterson Corbin
15 Oct 2016
REPORT
Love Prairie View! Just realized that I have been bringing our pets there for 25 years. (Anyone else remember when they had a tiny office on Lincoln Hwy. next to where Farm & Fleet used to be?) A lit... Read More
Love Prairie View! Just realized that I have been bringing our pets there for 25 years. (Anyone else remember when they had a tiny office on Lincoln Hwy. next to where Farm & Fleet used to be?) A little pricey, but their caring and knowledge make it totally worth it! Read Less
Annie A
15 Oct 2016
REPORT
Thorough, professional experience. I just went for my first check up with my newly adopted dog. Not only was everything handled beautifully, not only did I receive helpful information about her medica... Read More
Thorough, professional experience. I just went for my first check up with my newly adopted dog. Not only was everything handled beautifully, not only did I receive helpful information about her medical and overall care, but they were also very patient with my many, many questions about my concerns & the research I have done so far. Glad to be in good hands. Read Less
Paige Myers
13 Oct 2016
REPORT
Absolutely phenomenal. I've taken various pets to different vets, but this is the one I'll stick with. Dr Emmert is wonderful, and so knowledgeable. My dog loves him, and I love how above and beyond h... Read More
Absolutely phenomenal. I've taken various pets to different vets, but this is the one I'll stick with. Dr Emmert is wonderful, and so knowledgeable. My dog loves him, and I love how above and beyond he's willing to go in an emergency.Read Less
Kevin Kelly
30 Sep 2016
REPORT
Just moved out this way and was very happy with the staff and our new vets!
Hatigje Wallace
21 Jun 2016
REPORT
Friendly, knowledgable AWESOME staff! Made a frightening situation so much better. A special THANK YOU to Dr. Emmert for explaining everything to us & for taking such good care of Rizzo!!! Canno... Read More
Friendly, knowledgable AWESOME staff! Made a frightening situation so much better. A special THANK YOU to Dr. Emmert for explaining everything to us & for taking such good care of Rizzo!!! Cannot say enough good things!! Read Less
Henry Fischer
29 May 2016
REPORT
We have been bringing our pets to Prairie View ever since we came out to Sycamore. Such a wonderful and caring staff and great facility.
Monique Coleman Muntner
21 Jan 2016
REPORT
Been taking all my dogs here, wouldn't change for the world. Dr. Emmert has been nothing but amazing with all 5 of our dogs, he was very compassionate when we had to say good-bye to 2 of our pets. You... Read More
Been taking all my dogs here, wouldn't change for the world. Dr. Emmert has been nothing but amazing with all 5 of our dogs, he was very compassionate when we had to say good-bye to 2 of our pets. You can tell he loves what he does by the way he treats his furry patients, I couldn't think of anyone else to work with my furry family members. Read Less
Marilyn Pelkowski
9 Nov 2015
REPORT
The best veterinary clinic in DeKalb County. The staff and Veterinarians are courteous and knowledgeable. Dr Diemer has been treating our cats for nearly five years and always treats our cats with car... Read More
The best veterinary clinic in DeKalb County. The staff and Veterinarians are courteous and knowledgeable. Dr Diemer has been treating our cats for nearly five years and always treats our cats with care. He always takes the time to explain procedures and treatments and is understanding of our feelings and questions. Read Less
Ashley Templeton Murcia
28 Mar 2015
REPORT
We've been fortunate enough to only visit once a year with our 11-year-old shih tzu for his checkups - until this week. We had an emergency situation with him and we were seen right away, tests were r... Read More
We've been fortunate enough to only visit once a year with our 11-year-old shih tzu for his checkups - until this week. We had an emergency situation with him and we were seen right away, tests were run immediately, and a diagnosis was given within hours - all with such caring and compassion that was needed. Thank you so much to everyone for helping us out! Read Less
Susan N.
22 Mar 2015
REPORT
Prairie View is contracted by a shelter called Rescue Warriors. They examined a puppy and 4 days later it was released to us. It took two days of bickering with the rescue to get this vet's medical re... Read More
Prairie View is contracted by a shelter called Rescue Warriors. They examined a puppy and 4 days later it was released to us. It took two days of bickering with the rescue to get this vet's medical records released. And we only pressed the issue because our puppy began scratching herself uncessingly a couple of hours after we got her home and then began to have diarrhea. We did get the report. In it, Prairie View claims the dog was a (and I quote) "healthy animal". This even though earlier in the report they cite that the dog was "itching all over" and the "intestines [were] mildly distended". Many times latent bacterial infections emerge from the onset of mange. Yet, the vet did not do a scrape, or at least did not report the findings of any scrape in the report. No one can know what the conversation was between volunteers from the rescue and Prairie View. But not even a week after this vet report, we took our dog to an ER hospital doctor. He did one scrape that came back negative but insisted we follow up with our own vet explaining that dogs can have mange but test negative. When our vet saw Prairie View's report she insisted we bring the puppy in immediately. A day later we did, and her two scrapes came back positive for Sarcoptic mange (the form of mange that humans can contract from dogs). Had Prairie View put a hold on this dog - in writing - rather than calling her "healthy", it is doubtful that the rescue would have released her. We would not have received her, paid the rescue and vet bills, bonded to the pup, cared for her over the course of a week, only to come to the realization that she was too sick for us to care for. Shame on this vet. Maybe they increase their medical prowess (or moral integrity) when dealing with paying customers - but if they could not give the correct advice to the rescue, then they probably can't give good animal medical advice to anyone. Their failure to stop the transfer of this dog comes daringly close to violating regulations set forth by the Department of Agriculture. They did not do a scrape. Had they, who knows what they might have found. Read Less
Michelle Washington
21 Mar 2015
REPORT
I brought Angel, my 5 year old pit bull in yesterday for an itchy rash and the staff was super friendly. They were very thorough and after the doctor did a full examination, he actually took the time ... Read More
I brought Angel, my 5 year old pit bull in yesterday for an itchy rash and the staff was super friendly. They were very thorough and after the doctor did a full examination, he actually took the time to explain everything to me. We were very satisfied and I definitely plan on bringing both of my dogs back for routine checkups or any emergencies we may have. Read Less
Oyster P.
4 Apr 2014
REPORT
Dr. Emmett and his staff are absolutely wonderful and very caring. I recently had to take my dog in because he had bit someone. Dr. Emmett had his staff take care of all the paperwork and contact anim... Read More
Dr. Emmett and his staff are absolutely wonderful and very caring. I recently had to take my dog in because he had bit someone. Dr. Emmett had his staff take care of all the paperwork and contact animal control on my behalf. I called first thing Monday morning and they were able to see me within the hour. Dr. Emmett explained the process involved in dog bites since this was the first experience for me. He also noted on the paperwork to animal control that my dog was very well mannered and behaved during his physical. I would definitely recommend this animal hospital to anyone. They really care about their patients! Read Less
Daryl Cook
4 Jan 2014
REPORT
Wouldn't even think of going anyplace else... The staff is always friendly and very helpful and can't say enough about both Dr. Diemer and Dr. Emmert... you can tell they truly love what they do and t... Read More
Wouldn't even think of going anyplace else... The staff is always friendly and very helpful and can't say enough about both Dr. Diemer and Dr. Emmert... you can tell they truly love what they do and treat your pet as if it were their own... they always are very thorough and explain things so that you can understand exactly what they are telling you... Read Less
Nicki D.
10 Oct 2013
REPORT
It saddens me that this practice has apparently chosen profit over humane treatment of animals, and I have two personal, specific, and to me heartbreaking experiences to support my review advising peo... Read More
It saddens me that this practice has apparently chosen profit over humane treatment of animals, and I have two personal, specific, and to me heartbreaking experiences to support my review advising people to avoid this practice. First, after years of regular visits and always paying our bills at the time payment was due--and this has nothing to do with bills, so bear with me--our beloved pet became very ill and could not seem to swallow or control his tongue. Dr. Emmert saw him and said he didn't think there was anything wrong with him. We took him home, he tried to drink water and we thought he was drinking water, but he became sicker and sicker, so we took him back. Dr. Emmert told us, quite impassively and with no apology for missing it the first time--when he barely spent a minute with him--that our pet had a brain tumor, and this was why his tongue movement and swallowing were affected. Dr. Emmert referred us, business card and all, to a specialized practice in the suburbs, where the vet promised me--promised--that he could save our pet; he charged us $900 in advance for this treatment, whatever it was (and yes, I was a fool, but I still trusted Prairie View and their referral). The next day they told us there was nothing they could do to save him, and he was euthanized in my arms in that cold and remote clinic, and even that was done horribly, since he made a pained yelping sound right before he died. We were then charged $700. After that, I was ambivalent about continuing with Prairie View, thinking it really wasn't any fault of theirs that I'd been cheated and that my pet had been horribly treated, but wondering why Prairie View had sent me to a place that would do such a thing--unless perhaps, like other practices, such referrals might be lucrative. But when our remaining pet, a 6-year-old cat who would fetch balls and could even open doors (a cat we adored and would have done anything within our means to save), we took her to see Dr. Diemer specifically. He saved her. But a year later, when she began to show signs like before, Dr. Diemer wasn't in and Dr. Emmert REFUSED TO TREAT HER but didn't bother to tell us that until after we called and dropped her off, following the same procedure as we had the previous time when Dr. Diemer treated her. Dr. Emmert didn't bother to tell us that he wasn't going to treat her until she had been alone, sick and IN A CAGE UNTREATED  for an entire day. Later in the day, he had someone at the desk call us at home and tell us that they weren't going to treat her--while we were imagining her (and by rights had reasonable expectations to imagine her) being cared for like before, receiving fluid treatment all day, and thinking we would go pick her up at the end up the day and we'd have another precious year or so with her. And all this time, they weren't going to treat her. She had been there all day. They didn't even give us the option of treatment but decided to let her sit there until it was convenient that afternoon to give us a call. We brought her home and she died a horrible death, thirsty and unable to walk, and I blame Dr. Emmert and will always blame him. I don't care what you, Dr. Emmert, or you, Dr. Diemer,  write here: all logical signs point to the reality that you are both in this for wealth and not for the love of animals, and in fact you, Dr. Emmert, were severely negligent in the (non) treatment of our pet. I don't know what ever happened to good vets like Dr. Balster, the former vet at Bethany who was maybe the last of his kind, a true animal lover and a good man. He is sorely missed and his kind may not come again--and certainly has not come again to this practice. Read Less
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(815) 756-9976
24 Rich Road
DeKalb Illinois 60115
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
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Thursday
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08:00AM-18:00PM
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Prairie View Animal Hospital

DeKalb, Illinois
(34)
24 Rich Road
DeKalb Illinois 60115
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
MB Jilek
16 Jul 2018
REPORT
I wouldn't go anywhere else but Prairie view! Everybody is very kind and helpful. Dr. Emmert and Dr Deimer are the best! They are truly experienced vets. We've been going there for 20 years and had ne... Read More
I wouldn't go anywhere else but Prairie view! Everybody is very kind and helpful. Dr. Emmert and Dr Deimer are the best! They are truly experienced vets. We've been going there for 20 years and had never had issues. Read Less
Jeff Whelan
3 Jul 2018
REPORT
We're crazy cat people and we've been loyal to Prairie View Animal Hospital for many, many years and through many, many cats. We remember when it was Paul Veterinary Clinic, if that tells you how long... Read More
We're crazy cat people and we've been loyal to Prairie View Animal Hospital for many, many years and through many, many cats. We remember when it was Paul Veterinary Clinic, if that tells you how long we've been around. The doctors and staff at Prairie View have always treated us and, especially, our animals like family. They always demonstrate professionalism and perform with complete knowledge, courtesy and respect. We wouldn't want to take our critters anywhere else. Read Less
Whitney Holderness
11 May 2018
REPORT
We brought our 15 year old lab in because she was unable to walk and we figured that it was time that we had to her let it go, we were heart broken! We asked Dr. Deamer to look at her just to make sur... Read More
We brought our 15 year old lab in because she was unable to walk and we figured that it was time that we had to her let it go, we were heart broken! We asked Dr. Deamer to look at her just to make sure it was time. He diagnosed her with a neurological disorder that was throwing off her balance and said her condition would improve. She is so much better today and we are thankful for his expertise and caring spirit! We know that her time will come eventually but we are thankful for extra time with our sweet girl! Thank you from the bottom of our hearts! Can’t say enough good things about Prarie View Animal hospital and the great,genuine care they provide to our furry loved ones! Read Less
Penny Morsch
18 Apr 2018
REPORT
Dolly has been to Prairie View Animal Hospital for 7 years. She has had 2 surgeries and they have always gotten her in when needed. They are very helpful and very up to date with laser surgery which i... Read More
Dolly has been to Prairie View Animal Hospital for 7 years. She has had 2 surgeries and they have always gotten her in when needed. They are very helpful and very up to date with laser surgery which is much better for pain and healing. My neighbor recommended them to me 25 years ago to treat my cat with an swollen bite on her leg. Dr. Paul was the vet and he told me to let go of my cat on the table and he examined her with no injuries to his hands. My previous vet at another clinic always got nailed by my cat. I currently have 3 cats and would never dream of taking them anywhere else for cat care. Read Less
Leah Enright
15 Mar 2018
REPORT
I was referred to Prairie View Animal Hospital by a co worker. I would give this place 10 stars if I could. From my phone call to the service upon picking up my two kittens post procedure, the staff w... Read More
I was referred to Prairie View Animal Hospital by a co worker. I would give this place 10 stars if I could. From my phone call to the service upon picking up my two kittens post procedure, the staff was nothing less than excellent. I brought my kittens in to be spayed and the care they both received was great. The staff went over discharge instructions thoroughly and sent follow up emails after as well. Read Less
Sarah Scorzo
13 Mar 2018
REPORT
This is the best vet. They have a perfect balance of supporting the medical needs of my pets while being mindful of my budget. They are very communicative in their care process and provide information... Read More
This is the best vet. They have a perfect balance of supporting the medical needs of my pets while being mindful of my budget. They are very communicative in their care process and provide information behind their decisions and diagnoses. I really appreciate the time and attention they give. I know my pets are getting great care with them. Read Less
Joel Hoots
16 Feb 2018
REPORT
This was my first vet visit with my own dog and used the reviews to decide on prairie view. Everyone was friendly and my visit was pretty painless. It was quick, easy, but also informative. The vet te... Read More
This was my first vet visit with my own dog and used the reviews to decide on prairie view. Everyone was friendly and my visit was pretty painless. It was quick, easy, but also informative. The vet techs and vet explained everything I needed to know and didn't try to oversell anything. I'll be staying with prairie view and already have the next appointment set up for a spay. Hope everything goes well. Read Less
Maria S.
15 Jan 2018
REPORT
I can't say enough about this clinic. Front staff and techs are wonderful... Dr. Emmert is patient, explains everything in detail and never makes you feel rushed. In the face of a slobbery super exub... Read More
I can't say enough about this clinic. Front staff and techs are wonderful... Dr. Emmert is patient, explains everything in detail and never makes you feel rushed. In the face of a slobbery super exuberant black lab, he is calm and accepting of the attention :) I've been coming here for about 7 years and am very satisfied to have them as a partner in the care of my dogs! Good job Prairie View! Read Less
Rachel S.
1 Jul 2017
REPORT
The doctors are very experienced and knowledgeable. A big pro is that they clearly are not attempting to scare you into paying for tests or procedures just for profit. The only con experienced with ... Read More
The doctors are very experienced and knowledgeable. A big pro is that they clearly are not attempting to scare you into paying for tests or procedures just for profit. The only con experienced with Prairie View so far is one female assistant (unsure if she is a vet tech, assistant, receptionist?) who has a pretty bad attitude (tense, aggravated, curt, and rude). If it was once, then it would be forgivable but it is every single time (appx 7-10 different interactions w/ her). The younger assistants seem great and are kind. Read Less
Susan Edwards
24 Apr 2017
REPORT
Great Doctors! I have know them for 20 plus years and they are so knowledgeable and caring.
K-rae K.
23 Apr 2017
REPORT
Prairie View has always been wonderful with our pup. We've brought him here since his first round of shots 3 years ago. They are always very professional, kind, gentle, and knowledgeable.
Rachel Renee'
18 Apr 2017
REPORT
Very clean and spacious facility, staff is friendly, yet professional. The service was unrushed, the Doctor was kind and patient, he explained everything in detail.
Karen Brown
11 Apr 2017
REPORT
Prairie View Animal Hospital has looked after Jack the Dog since he came to DeKalb in 2012. I appreciated this group when I lived in DeKalb, but since moving to Washington DC I appreciate them 10X mo... Read More
Prairie View Animal Hospital has looked after Jack the Dog since he came to DeKalb in 2012. I appreciated this group when I lived in DeKalb, but since moving to Washington DC I appreciate them 10X more; Doctors take the time needed to explain everything, you receive only the tests and vaccines needed, and are charged a very reasonable fee (1/5 of DC prices). Read Less
Meagan Near
5 Apr 2017
REPORT
The staff at PVAH are great! Everyone we encounter is kind, thoughtful and friendly. When we need to make a decision about our pet's health, they explain all options available to us, answer our ques... Read More
The staff at PVAH are great! Everyone we encounter is kind, thoughtful and friendly. When we need to make a decision about our pet's health, they explain all options available to us, answer our questions and while they provide their input, never pressure us to make a decision that we aren't comfortable with. We adopted both of our pets from shelters and they aren't thrilled when we have to take them in for appointments, especially our dog. But the staff is gentle with each of our pets and do what they can to reduce the anxiety and stress of a vet visit for our pets. I highly recommend them! Read Less
Karen Sambrookes
29 Mar 2017
REPORT
The staff is really friendly, kind and worked well with our difficult kitty. We appreciated their patience with him.
James Baker
24 Feb 2017
REPORT
I have taken my cat to Prairie View for about 14 years and they have always provided excellent service
Janice Hamlet
22 Feb 2017
REPORT
The doctors and staff at Prairie View Animal Hospital are the best! They are kind and caring and I trust them completely with my shih tzu. Even when I travel and have him boarded, I can do so knowing ... Read More
The doctors and staff at Prairie View Animal Hospital are the best! They are kind and caring and I trust them completely with my shih tzu. Even when I travel and have him boarded, I can do so knowing that I have left him in the best of hands. Jaylen absolutely loves going to Prairie View. Read Less
Steve W.
20 Jan 2017
REPORT
I was really satisfied with the timely service and professional care that was given to both our catSmokie and our dog Joey. As a loving pet owner,we felt that we needed to receive veterinary carefor o... Read More
I was really satisfied with the timely service and professional care that was given to both our catSmokie and our dog Joey. As a loving pet owner,we felt that we needed to receive veterinary carefor our pet's issues ASAP. We had called other Clinicsin the area and they were not able to meet our needs on a timely basis. I believe that was probably due tostaffing issues. Prairie View Animal Hospital was able to see us the day we called and prescribe the correct medications for our pet's needs. Thank you Prairie View! Read Less
Dave DeLong
4 Jan 2017
REPORT
We are very happy how good and patient they are when we take our dog here
Molly Caldwell
3 Dec 2016
REPORT
Wouldn't take my fur baby anywhere else!the vet and staff are wonderful and friendly.
Jennifer Peterson Corbin
15 Oct 2016
REPORT
Love Prairie View! Just realized that I have been bringing our pets there for 25 years. (Anyone else remember when they had a tiny office on Lincoln Hwy. next to where Farm & Fleet used to be?) A lit... Read More
Love Prairie View! Just realized that I have been bringing our pets there for 25 years. (Anyone else remember when they had a tiny office on Lincoln Hwy. next to where Farm & Fleet used to be?) A little pricey, but their caring and knowledge make it totally worth it! Read Less
Annie A
15 Oct 2016
REPORT
Thorough, professional experience. I just went for my first check up with my newly adopted dog. Not only was everything handled beautifully, not only did I receive helpful information about her medica... Read More
Thorough, professional experience. I just went for my first check up with my newly adopted dog. Not only was everything handled beautifully, not only did I receive helpful information about her medical and overall care, but they were also very patient with my many, many questions about my concerns & the research I have done so far. Glad to be in good hands. Read Less
Paige Myers
13 Oct 2016
REPORT
Absolutely phenomenal. I've taken various pets to different vets, but this is the one I'll stick with. Dr Emmert is wonderful, and so knowledgeable. My dog loves him, and I love how above and beyond h... Read More
Absolutely phenomenal. I've taken various pets to different vets, but this is the one I'll stick with. Dr Emmert is wonderful, and so knowledgeable. My dog loves him, and I love how above and beyond he's willing to go in an emergency.Read Less
Kevin Kelly
30 Sep 2016
REPORT
Just moved out this way and was very happy with the staff and our new vets!
Hatigje Wallace
21 Jun 2016
REPORT
Friendly, knowledgable AWESOME staff! Made a frightening situation so much better. A special THANK YOU to Dr. Emmert for explaining everything to us & for taking such good care of Rizzo!!! Canno... Read More
Friendly, knowledgable AWESOME staff! Made a frightening situation so much better. A special THANK YOU to Dr. Emmert for explaining everything to us & for taking such good care of Rizzo!!! Cannot say enough good things!! Read Less
Henry Fischer
29 May 2016
REPORT
We have been bringing our pets to Prairie View ever since we came out to Sycamore. Such a wonderful and caring staff and great facility.
Monique Coleman Muntner
21 Jan 2016
REPORT
Been taking all my dogs here, wouldn't change for the world. Dr. Emmert has been nothing but amazing with all 5 of our dogs, he was very compassionate when we had to say good-bye to 2 of our pets. You... Read More
Been taking all my dogs here, wouldn't change for the world. Dr. Emmert has been nothing but amazing with all 5 of our dogs, he was very compassionate when we had to say good-bye to 2 of our pets. You can tell he loves what he does by the way he treats his furry patients, I couldn't think of anyone else to work with my furry family members. Read Less
Marilyn Pelkowski
9 Nov 2015
REPORT
The best veterinary clinic in DeKalb County. The staff and Veterinarians are courteous and knowledgeable. Dr Diemer has been treating our cats for nearly five years and always treats our cats with car... Read More
The best veterinary clinic in DeKalb County. The staff and Veterinarians are courteous and knowledgeable. Dr Diemer has been treating our cats for nearly five years and always treats our cats with care. He always takes the time to explain procedures and treatments and is understanding of our feelings and questions. Read Less
Ashley Templeton Murcia
28 Mar 2015
REPORT
We've been fortunate enough to only visit once a year with our 11-year-old shih tzu for his checkups - until this week. We had an emergency situation with him and we were seen right away, tests were r... Read More
We've been fortunate enough to only visit once a year with our 11-year-old shih tzu for his checkups - until this week. We had an emergency situation with him and we were seen right away, tests were run immediately, and a diagnosis was given within hours - all with such caring and compassion that was needed. Thank you so much to everyone for helping us out! Read Less
Susan N.
22 Mar 2015
REPORT
Prairie View is contracted by a shelter called Rescue Warriors. They examined a puppy and 4 days later it was released to us. It took two days of bickering with the rescue to get this vet's medical re... Read More
Prairie View is contracted by a shelter called Rescue Warriors. They examined a puppy and 4 days later it was released to us. It took two days of bickering with the rescue to get this vet's medical records released. And we only pressed the issue because our puppy began scratching herself uncessingly a couple of hours after we got her home and then began to have diarrhea. We did get the report. In it, Prairie View claims the dog was a (and I quote) "healthy animal". This even though earlier in the report they cite that the dog was "itching all over" and the "intestines [were] mildly distended". Many times latent bacterial infections emerge from the onset of mange. Yet, the vet did not do a scrape, or at least did not report the findings of any scrape in the report. No one can know what the conversation was between volunteers from the rescue and Prairie View. But not even a week after this vet report, we took our dog to an ER hospital doctor. He did one scrape that came back negative but insisted we follow up with our own vet explaining that dogs can have mange but test negative. When our vet saw Prairie View's report she insisted we bring the puppy in immediately. A day later we did, and her two scrapes came back positive for Sarcoptic mange (the form of mange that humans can contract from dogs). Had Prairie View put a hold on this dog - in writing - rather than calling her "healthy", it is doubtful that the rescue would have released her. We would not have received her, paid the rescue and vet bills, bonded to the pup, cared for her over the course of a week, only to come to the realization that she was too sick for us to care for. Shame on this vet. Maybe they increase their medical prowess (or moral integrity) when dealing with paying customers - but if they could not give the correct advice to the rescue, then they probably can't give good animal medical advice to anyone. Their failure to stop the transfer of this dog comes daringly close to violating regulations set forth by the Department of Agriculture. They did not do a scrape. Had they, who knows what they might have found. Read Less
Michelle Washington
21 Mar 2015
REPORT
I brought Angel, my 5 year old pit bull in yesterday for an itchy rash and the staff was super friendly. They were very thorough and after the doctor did a full examination, he actually took the time ... Read More
I brought Angel, my 5 year old pit bull in yesterday for an itchy rash and the staff was super friendly. They were very thorough and after the doctor did a full examination, he actually took the time to explain everything to me. We were very satisfied and I definitely plan on bringing both of my dogs back for routine checkups or any emergencies we may have. Read Less
Oyster P.
4 Apr 2014
REPORT
Dr. Emmett and his staff are absolutely wonderful and very caring. I recently had to take my dog in because he had bit someone. Dr. Emmett had his staff take care of all the paperwork and contact anim... Read More
Dr. Emmett and his staff are absolutely wonderful and very caring. I recently had to take my dog in because he had bit someone. Dr. Emmett had his staff take care of all the paperwork and contact animal control on my behalf. I called first thing Monday morning and they were able to see me within the hour. Dr. Emmett explained the process involved in dog bites since this was the first experience for me. He also noted on the paperwork to animal control that my dog was very well mannered and behaved during his physical. I would definitely recommend this animal hospital to anyone. They really care about their patients! Read Less
Daryl Cook
4 Jan 2014
REPORT
Wouldn't even think of going anyplace else... The staff is always friendly and very helpful and can't say enough about both Dr. Diemer and Dr. Emmert... you can tell they truly love what they do and t... Read More
Wouldn't even think of going anyplace else... The staff is always friendly and very helpful and can't say enough about both Dr. Diemer and Dr. Emmert... you can tell they truly love what they do and treat your pet as if it were their own... they always are very thorough and explain things so that you can understand exactly what they are telling you... Read Less
Nicki D.
10 Oct 2013
REPORT
It saddens me that this practice has apparently chosen profit over humane treatment of animals, and I have two personal, specific, and to me heartbreaking experiences to support my review advising peo... Read More
It saddens me that this practice has apparently chosen profit over humane treatment of animals, and I have two personal, specific, and to me heartbreaking experiences to support my review advising people to avoid this practice. First, after years of regular visits and always paying our bills at the time payment was due--and this has nothing to do with bills, so bear with me--our beloved pet became very ill and could not seem to swallow or control his tongue. Dr. Emmert saw him and said he didn't think there was anything wrong with him. We took him home, he tried to drink water and we thought he was drinking water, but he became sicker and sicker, so we took him back. Dr. Emmert told us, quite impassively and with no apology for missing it the first time--when he barely spent a minute with him--that our pet had a brain tumor, and this was why his tongue movement and swallowing were affected. Dr. Emmert referred us, business card and all, to a specialized practice in the suburbs, where the vet promised me--promised--that he could save our pet; he charged us $900 in advance for this treatment, whatever it was (and yes, I was a fool, but I still trusted Prairie View and their referral). The next day they told us there was nothing they could do to save him, and he was euthanized in my arms in that cold and remote clinic, and even that was done horribly, since he made a pained yelping sound right before he died. We were then charged $700. After that, I was ambivalent about continuing with Prairie View, thinking it really wasn't any fault of theirs that I'd been cheated and that my pet had been horribly treated, but wondering why Prairie View had sent me to a place that would do such a thing--unless perhaps, like other practices, such referrals might be lucrative. But when our remaining pet, a 6-year-old cat who would fetch balls and could even open doors (a cat we adored and would have done anything within our means to save), we took her to see Dr. Diemer specifically. He saved her. But a year later, when she began to show signs like before, Dr. Diemer wasn't in and Dr. Emmert REFUSED TO TREAT HER but didn't bother to tell us that until after we called and dropped her off, following the same procedure as we had the previous time when Dr. Diemer treated her. Dr. Emmert didn't bother to tell us that he wasn't going to treat her until she had been alone, sick and IN A CAGE UNTREATED  for an entire day. Later in the day, he had someone at the desk call us at home and tell us that they weren't going to treat her--while we were imagining her (and by rights had reasonable expectations to imagine her) being cared for like before, receiving fluid treatment all day, and thinking we would go pick her up at the end up the day and we'd have another precious year or so with her. And all this time, they weren't going to treat her. She had been there all day. They didn't even give us the option of treatment but decided to let her sit there until it was convenient that afternoon to give us a call. We brought her home and she died a horrible death, thirsty and unable to walk, and I blame Dr. Emmert and will always blame him. I don't care what you, Dr. Emmert, or you, Dr. Diemer,  write here: all logical signs point to the reality that you are both in this for wealth and not for the love of animals, and in fact you, Dr. Emmert, were severely negligent in the (non) treatment of our pet. I don't know what ever happened to good vets like Dr. Balster, the former vet at Bethany who was maybe the last of his kind, a true animal lover and a good man. He is sorely missed and his kind may not come again--and certainly has not come again to this practice. Read Less
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