It's not the same since Dr Bone retired and sold the practice. We were clients for over 20 years. Irecently called on a Tuesday about 3 hours before closing time because the meds prescribed for my ... Read More
It's not the same since Dr Bone retired and sold the practice. We were clients for over 20 years. Irecently called on a Tuesday about 3 hours before closing time because the meds prescribed for my cat (15 year patient) were not working. I was told they could get me an appointment on Thursday. I said I don't think the cat will survive until Thursday. Reception offered to have the vet call me. The vet never called. I called the next morning. I was told I could get an appointment on Thursday. I again said I don't think the cat will make it until Thursday. I was told that was the next available appointment. I called Dundee Animal Hospital (the cat was not a patient with them) and they got the cat in within a half hour. The cat was euthanized. He had been diagnosed by TriCity with a thyroid issue. He had cancer. I will never go back to Tri City. Dundee Animal Hospital is my new veterinarian. Read Less
Jim Hoffmann
8 Feb 2018
REPORT
First time at Tri-City. It was a good experience for us. Andi (our 7+ year old pup) had a bleeding cyst. The office staff and doctor were great. Took her in quickly, handled the treatment competently ... Read More
First time at Tri-City. It was a good experience for us. Andi (our 7+ year old pup) had a bleeding cyst. The office staff and doctor were great. Took her in quickly, handled the treatment competently and the actual cost was less than the quote. Plus I got a senior discount, which always makes me feel good about getting old. But seriously the doctor and staff did an excellent job. I'll try and add a pic of Andi with her Easter bonnet on the first day, the second day the bonnet is pretty beat but it only has to last a little longer. Thanx Tri-City! Read Less
Kirk Niemczyk
4 Dec 2017
REPORT
Dr. Creed helped us with our family pet in an emergency. Very good service!
Jackie Anderson
13 Oct 2017
REPORT
Stay away. Unorganized to say the least. What happened to the real vets? Always seems to be someone filling in and a total change in staff. Lost a pet recently and they have only made it more difficul... Read More
Stay away. Unorganized to say the least. What happened to the real vets? Always seems to be someone filling in and a total change in staff. Lost a pet recently and they have only made it more difficult, with incorrect information. Boy Dr. Bone what a mess you left. Read Less
Kim O.
9 Oct 2017
REPORT
I've been a Tri City client for over 9yrs my experience with each individual Dr.s and staff has been nothing but consistently outstanding and so much care for my furry friends. They're very compassio... Read More
I've been a Tri City client for over 9yrs my experience with each individual Dr.s and staff has been nothing but consistently outstanding and so much care for my furry friends. They're very compassionate with the handling care of my pets from nail trims,vaccines and treatment etc... I recommend all of my furry friend owners to visit and make them your primary vet. They have wonderful promotions periodically month to month great offers:) Read Less
Saamantha T.
9 Oct 2017
REPORT
Everyone here is so nice i took my cats here.I have 4 cats and the doctor took care of all of them. The techs were nice also and the receptionist was so friendly. The doctor is friendly and profession... Read More
Everyone here is so nice i took my cats here.I have 4 cats and the doctor took care of all of them. The techs were nice also and the receptionist was so friendly. The doctor is friendly and professional she took care of my cats. the prices weren't bad either i will definitely be going back. She can take care of my animals anytime. Read Less
Audre Rathburn
9 Oct 2017
REPORT
Nicely renovated. Courteous staff and helpful.
Cindy K.
28 Aug 2017
REPORT
I've been a customer there for 36 years. Never again. They gave me an estimate to have a cyst removed and teeth cleaning for my 12 year old dog. When I made an appointment, I told them that I did n... Read More
I've been a customer there for 36 years. Never again. They gave me an estimate to have a cyst removed and teeth cleaning for my 12 year old dog. When I made an appointment, I told them that I did not want the teeth cleaning. On the day I took Ellie in for her surgery, they called me to say that it would cost $100 more to NOT have the teeth cleaning than it would to do both. Why? Because it was a package. Subtract a procedure and add $100. Nonsense Notice the dates on the other reviews.! Read Less
Stewart Ramirez
5 May 2017
REPORT
Saved my dog! Very helpful, we're 100% on top of the surgery that was needed. Didn't give a 5 star only because upon exit one of the vets, not our original surgical vet, was a negative or kind neglige... Read More
Saved my dog! Very helpful, we're 100% on top of the surgery that was needed. Didn't give a 5 star only because upon exit one of the vets, not our original surgical vet, was a negative or kind negligent in a comment she made to my fiance. Read Less
Marco Muniz
9 Feb 2017
REPORT
I love doctor Grosman and the receptionist Kim there great all around people and do there jobs well. Docs always right on about everything and having English bulldogs with all there weird medical prob... Read More
I love doctor Grosman and the receptionist Kim there great all around people and do there jobs well. Docs always right on about everything and having English bulldogs with all there weird medical problems thats hard to always just pinpoint what's wrong on the first try . Love em Read Less
Brandie Hammer
25 Aug 2016
REPORT
My cat got really sick all the sudden, I don't think he would be here today if it wasn't for Doctor Pietschmann! No cause was ever found for his ailments, but they did they could to help him! She was ... Read More
My cat got really sick all the sudden, I don't think he would be here today if it wasn't for Doctor Pietschmann! No cause was ever found for his ailments, but they did they could to help him! She was amazing, she did everything she could for him. She even called me on her days off just to ask how he was doing. I've never been to a vet where they show how much they genuinely care and go above and beyond! Thanks to Tri-City he's back to his healthy selfRead Less
Angel Jacoby
21 Aug 2016
REPORT
Kind, helpful vet & staff.
Nazoya Qureshi
7 Jun 2016
REPORT
Benjamin Gordon
31 May 2016
REPORT
Michelle Hohl
2 May 2016
REPORT
The staff was unbelievably sweet and caring towards my two cats as well as very knowledgable and helpful. Incredibly affordable as well! I couldn't be happier with my experience.
Wendy Wright
24 Apr 2016
REPORT
Haven't been here in quite a while but when we were going to the passing of our cats they couldn't have been nicer
William Harrison
24 Mar 2016
REPORT
Uri Toledano
20 Jun 2014
REPORT
Great doctors, awesome people. They really love animals, I've been taking my dogs here since they were puppies, I tried other place (so called specialist) but they just cared about money... Spent over... Read More
Great doctors, awesome people. They really love animals, I've been taking my dogs here since they were puppies, I tried other place (so called specialist) but they just cared about money... Spent over $5000 trying to save my French bulldog in an animal hospital in carpentersville and they still wanted me to keep spending more... I spoke with the doctors at the tri city animal hospital (they knew my dog better than the specialist) they had taken care of my dog since he was 7weeks old, and at age 11 they told me the truth... No matter how much money I spent trying to keep him around he wasn't going to enjoy the stay anymore... Sometimes that's what you need to hear... To let go... Read Less
bob275
22 May 2012
REPORT
Tri-City Animal Hospital is a friendly place and they took good care of my dog. I dealt with Dr Lewis who was very friendly and helpful. However, I brought my dog in because she was vomiting and was n... Read More
Tri-City Animal Hospital is a friendly place and they took good care of my dog. I dealt with Dr Lewis who was very friendly and helpful. However, I brought my dog in because she was vomiting and was not eating, I thought she had a case of the flu. It was discovered her platelets were low so they ran some tests to determine the cause. When all was finished they did not determine the cause of my dog's illness and it cost me over $550.00. After looking at the bill it appeared i was charged for every single action taken and two seperate blood tests. They will treat your pet fine but I believe their prices are high Read Less
It's not the same since Dr Bone retired and sold the practice. We were clients for over 20 years. Irecently called on a Tuesday about 3 hours before closing time because the meds prescribed for my ... Read More
It's not the same since Dr Bone retired and sold the practice. We were clients for over 20 years. Irecently called on a Tuesday about 3 hours before closing time because the meds prescribed for my cat (15 year patient) were not working. I was told they could get me an appointment on Thursday. I said I don't think the cat will survive until Thursday. Reception offered to have the vet call me. The vet never called. I called the next morning. I was told I could get an appointment on Thursday. I again said I don't think the cat will make it until Thursday. I was told that was the next available appointment. I called Dundee Animal Hospital (the cat was not a patient with them) and they got the cat in within a half hour. The cat was euthanized. He had been diagnosed by TriCity with a thyroid issue. He had cancer. I will never go back to Tri City. Dundee Animal Hospital is my new veterinarian. Read Less
Jim Hoffmann
8 Feb 2018
REPORT
☆☆☆☆☆
REPORT
First time at Tri-City. It was a good experience for us. Andi (our 7+ year old pup) had a bleeding cyst. The office staff and doctor were great. Took her in quickly, handled the treatment competently ... Read More
First time at Tri-City. It was a good experience for us. Andi (our 7+ year old pup) had a bleeding cyst. The office staff and doctor were great. Took her in quickly, handled the treatment competently and the actual cost was less than the quote. Plus I got a senior discount, which always makes me feel good about getting old. But seriously the doctor and staff did an excellent job. I'll try and add a pic of Andi with her Easter bonnet on the first day, the second day the bonnet is pretty beat but it only has to last a little longer. Thanx Tri-City! Read Less
Kirk Niemczyk
4 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Creed helped us with our family pet in an emergency. Very good service!
Jackie Anderson
13 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Stay away. Unorganized to say the least. What happened to the real vets? Always seems to be someone filling in and a total change in staff. Lost a pet recently and they have only made it more difficul... Read More
Stay away. Unorganized to say the least. What happened to the real vets? Always seems to be someone filling in and a total change in staff. Lost a pet recently and they have only made it more difficult, with incorrect information. Boy Dr. Bone what a mess you left. Read Less
Kim O.
9 Oct 2017
REPORT
☆☆☆☆☆
REPORT
I've been a Tri City client for over 9yrs my experience with each individual Dr.s and staff has been nothing but consistently outstanding and so much care for my furry friends. They're very compassio... Read More
I've been a Tri City client for over 9yrs my experience with each individual Dr.s and staff has been nothing but consistently outstanding and so much care for my furry friends. They're very compassionate with the handling care of my pets from nail trims,vaccines and treatment etc... I recommend all of my furry friend owners to visit and make them your primary vet. They have wonderful promotions periodically month to month great offers:) Read Less
Saamantha T.
9 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Everyone here is so nice i took my cats here.I have 4 cats and the doctor took care of all of them. The techs were nice also and the receptionist was so friendly. The doctor is friendly and profession... Read More
Everyone here is so nice i took my cats here.I have 4 cats and the doctor took care of all of them. The techs were nice also and the receptionist was so friendly. The doctor is friendly and professional she took care of my cats. the prices weren't bad either i will definitely be going back. She can take care of my animals anytime. Read Less
Audre Rathburn
9 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Nicely renovated. Courteous staff and helpful.
Cindy K.
28 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I've been a customer there for 36 years. Never again. They gave me an estimate to have a cyst removed and teeth cleaning for my 12 year old dog. When I made an appointment, I told them that I did n... Read More
I've been a customer there for 36 years. Never again. They gave me an estimate to have a cyst removed and teeth cleaning for my 12 year old dog. When I made an appointment, I told them that I did not want the teeth cleaning. On the day I took Ellie in for her surgery, they called me to say that it would cost $100 more to NOT have the teeth cleaning than it would to do both. Why? Because it was a package. Subtract a procedure and add $100. Nonsense Notice the dates on the other reviews.! Read Less
Stewart Ramirez
5 May 2017
REPORT
☆☆☆☆☆
REPORT
Saved my dog! Very helpful, we're 100% on top of the surgery that was needed. Didn't give a 5 star only because upon exit one of the vets, not our original surgical vet, was a negative or kind neglige... Read More
Saved my dog! Very helpful, we're 100% on top of the surgery that was needed. Didn't give a 5 star only because upon exit one of the vets, not our original surgical vet, was a negative or kind negligent in a comment she made to my fiance. Read Less
Marco Muniz
9 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I love doctor Grosman and the receptionist Kim there great all around people and do there jobs well. Docs always right on about everything and having English bulldogs with all there weird medical prob... Read More
I love doctor Grosman and the receptionist Kim there great all around people and do there jobs well. Docs always right on about everything and having English bulldogs with all there weird medical problems thats hard to always just pinpoint what's wrong on the first try . Love em Read Less
Brandie Hammer
25 Aug 2016
REPORT
☆☆☆☆☆
REPORT
My cat got really sick all the sudden, I don't think he would be here today if it wasn't for Doctor Pietschmann! No cause was ever found for his ailments, but they did they could to help him! She was ... Read More
My cat got really sick all the sudden, I don't think he would be here today if it wasn't for Doctor Pietschmann! No cause was ever found for his ailments, but they did they could to help him! She was amazing, she did everything she could for him. She even called me on her days off just to ask how he was doing. I've never been to a vet where they show how much they genuinely care and go above and beyond! Thanks to Tri-City he's back to his healthy selfRead Less
Angel Jacoby
21 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Kind, helpful vet & staff.
Nazoya Qureshi
7 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Benjamin Gordon
31 May 2016
REPORT
☆☆☆☆☆
REPORT
Michelle Hohl
2 May 2016
REPORT
☆☆☆☆☆
REPORT
The staff was unbelievably sweet and caring towards my two cats as well as very knowledgable and helpful. Incredibly affordable as well! I couldn't be happier with my experience.
Wendy Wright
24 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Haven't been here in quite a while but when we were going to the passing of our cats they couldn't have been nicer
William Harrison
24 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Uri Toledano
20 Jun 2014
REPORT
☆☆☆☆☆
REPORT
Great doctors, awesome people. They really love animals, I've been taking my dogs here since they were puppies, I tried other place (so called specialist) but they just cared about money... Spent over... Read More
Great doctors, awesome people. They really love animals, I've been taking my dogs here since they were puppies, I tried other place (so called specialist) but they just cared about money... Spent over $5000 trying to save my French bulldog in an animal hospital in carpentersville and they still wanted me to keep spending more... I spoke with the doctors at the tri city animal hospital (they knew my dog better than the specialist) they had taken care of my dog since he was 7weeks old, and at age 11 they told me the truth... No matter how much money I spent trying to keep him around he wasn't going to enjoy the stay anymore... Sometimes that's what you need to hear... To let go... Read Less
bob275
22 May 2012
REPORT
☆☆☆☆☆
REPORT
Tri-City Animal Hospital is a friendly place and they took good care of my dog. I dealt with Dr Lewis who was very friendly and helpful. However, I brought my dog in because she was vomiting and was n... Read More
Tri-City Animal Hospital is a friendly place and they took good care of my dog. I dealt with Dr Lewis who was very friendly and helpful. However, I brought my dog in because she was vomiting and was not eating, I thought she had a case of the flu. It was discovered her platelets were low so they ran some tests to determine the cause. When all was finished they did not determine the cause of my dog's illness and it cost me over $550.00. After looking at the bill it appeared i was charged for every single action taken and two seperate blood tests. They will treat your pet fine but I believe their prices are high Read Less