miss stevens was polite when i first met her,she proceeded to extend her hand to greet me after introducing herself. I regretted shaking her hand after noticing afterward that she had large red blotches on her neck area, Yuck! so as i was lead to the examination area I notice that when I corrected her on a matter She Rolled her eyes and said "Well what Ever,same differance!" Very,Very RUDE woman...and she continued this Attitude through out my visit for my dog. if she was having a Bad day,she really didn't have to see my dog and make me waste my gas... I highly DO NOT RECOMMEND this WOMEN unless your ready to take on her ATTITUDE problem..........I did not BUY her reommended treatment for my dog Because I already paid her $32.00 for NOTHING......she did nothing but Ask ALOT OF QUESTIONS, I guess so she can try to GUESS from the answers to what would be wrong with my dog....................... I will never go back to her even if my dog is DYING!!!!! as a matter of fact I need to make a Dr.Appointment for my self and get checked for PSORIASIS to make sure that's not the purpose of her shaking my hand in the first place. Read Less