I tried to find a vet for my 2 dogs and I was atttracted and tried to get into this place bcoz of the ratings they received from only 9 reviews. I don't understand how this place received a 5-star rating, they can't even return a phone call to answer left messages, plus they don't seem to have someone that can answer the phone; I've called many times and I always got a pre-recoded message to leave a message! They don't deserve even 1 star. I took my chance to a vet with only 3.5 star ratings, so far, I'm very pleased from that place, which they deserved my 5 stars. Read Less

We cannot express how much we love Dr. Scott Radasch. He is an amazing vet who obviously cares about his patients. He is knowledgeable, compassionate, and efficient. We've never had a negative experience with him. You will not find a better vet. Read Less

Impossible to get through to these people.  They don't answer the phones or return calls.  We ended up going to another hospital.  If you want help with your pet, don't count on them. They must be doing well if they don't need the business. Read Less

Probably the worst customer service of any vet's office I've ever been to. Literally impossible to schedule an appointment OR speak with the doctor, and this wasn't like a one-time thing, or maybe I forgot to leave a phone number... Over a span of years, I left separate voicemails months apart each time requesting appointments for both emergencies and routine checkups and NEVER received even the slightest response.Skip this place for one of the many clinics around the area with even a slight interest in their clientele. I personally switched to the Animal Health Clinic of Lake County (Washington St, Waukegan), and I am very impressed with their ease of access and availability. Read Less

We've been taking our pets to Scott since 1996. He will cut to the chase if he has any concerns for your pet's well-being and he will not candy coat anything. If there is something wrong with your pet, he will tell you after he makes a thorough examination. He will help you to make the best possible choices for your pet's medical care, and he is very understanding about different financial situations that may drive the best possible care for your four-legged friend. If I ever have an issue, I can always call him and he will make accommodations to see me as soon as possible. I HIGHLY recommend Scott Radasch as a caregiver for your pet's medical needs.Read Less

been a client for quite a long time, and man when i really need dr scott, as always he stood up to the plate and came through when my do was hit by a car, right after peoto was admitted another emergency came in and both dogs were worked on by the staff and both came through with flying colors, talk about multi-tasking and getting the job done see you soon ellyn P Read Less

My husband is a Master Chief in the U.S. Navy, which means we move a lot. We have 2 German Shepherds (one is 10 and the other is 7) as well as two cats. One of the most dreadful things for me is trying to find a new vet that is competent and knowledgeable when we relocate. We had only lived here about 6 or 8 weeks when my 10 year old GSD that has arthritis in her hips started limping on her front leg. I looked up several places online to check out reviews. I came across Acacia Animal Clinic that had good reviews and they were close. So I called in the morning, early, about 7 a.m. and Dr. Radasch answered the phone. He listened to my frantic story of my sweet dog and asked me to call back at 9 am so that the desk help could set me up an appointment for that day. I called back and was given an appointment at 2:30. When I arrived for the first time to Acacia Animal Clinic, I was seen immediately. He did a thorough check up on Zessin and decided that a steroid injection would be the best thing for her. Honestly, I was expecting to have to pay for X-Rays and blood work. Within 24 to 36 hours, Zessin was walking without limping. My second encounter with Dr. Radasch was for a routine heartworm test for both of my dogs. Again, I called, made my appointment, and when I arrived at the clinic, I was seen immediately. Really, the thought that ran through my head was, wow, I wish my doctor's appointments were always on time with no waiting too. It just makes you feel like your time is just as important as theirs. Anyway, he did the blood test and then I asked for his opinion on heartworm medication and flea control. (I used to buy both online.) Dr. Radasch took the time to explain the difference between what he sells at his clinic and the big name brands that you can buy through the online services. He clearly wasn't trying to persuade me to buy what he sells but only to educate me. Acacia Animal Clinic was immaculate. If you are looking for a veterinarian that knows his stuff then this is your clinic. This clinic is not about frills, comfy chairs, and a fancy office, this clinic is about your animals. Dr. Radasch spent probably 15-20 minutes, after he was done with my dogs, talking with me a number of different things regarding my GSD's. He is wonderful, and I will be back.Read Less

Scheduling an appointment was an simple affair.  I left a message after hours and Dr. Radasch returned my call... at 6:30AM.  Which was OK I guess, though I was a bit surprised, but then he does run clinic hours early (from 7ish to 4pm?), so don't be alarmed if you get any early return calls.  The clinic is located conveniently on the southeast corner of Washington and 21/Milwaukee Ave, in the shopping area directly facing Washington St.  The facility itself is very simple and clean.  Dr. Radasch sometimes has his friendly dog in the back area of the clinic with him, but never allows the dog anywhere near the examination rooms, which are always mindfully kept shut.The examination rooms do not have chairs, but you won't need them - Dr. Radasch is very efficient.  I had gone in for my cat's annual exam, and also to check for urinary problems since my cat had recently eliminated outside the box (HIGHLY unusual for him).  My appointment was at 9:00am - Dr. Radasch checked my cat for general health (heart rate, glands, kidneys, liver), extracted a urine sample from the bladder, created a wet mount to detect urinary stones, invited me to view at the uroliths under the microscope, gave my cat an antibiotic shot, gave me a box of oral antibiotics to give to my cat, had me pay and reschedule the follow-up appointment - and I was out the door by 9:30am. This all cost me $149.00.Dr. Radasch is an energetic man who seems genuinely enthusiastic about his work.  I asked him how I might prevent such an infection from occurring again, and at first he said, "That will have to wait until next time."  But after asking again, he offered to call a nutritionist on my behalf, and asked that I call him the next day for answers.EDIT: The follow-up appointment was for an x-ray to confirm the presence of stones in the urinary tract.  The medications appeared to be effective, because there were no crystals found.  This entire appointment took twenty minutes and cost me $130.  I am to book another appointment for my cat two weeks after the medication runs out, to make sure the crystals are really all gone. Read Less

I made an appointment with Acacia Animal Clinic from the recommendation of a co worker. This Animal facility is truly a professional establishment. The staff was very courteous and the clinic was extremely sanitary and smelled very clean. The veterinarian was a pleasure to work with and listened to all of my concerns. I have found my heart of gold Veterinary Clinic, I am now refering people I know with pets to Dr. Radasch, thank you and I'll see you at my next visit.Mary B Read Less

Before I went to in for a visit, I went to AcaciaAC (com) and watched You Tube Videos. I learned a lot about the passion that Dr. Radasch has for his work. I felt like a knew a lot about him before I went to Acacia Animal Clinic. My dog, Spike, needed some leg work (an ACL repair) and Dr. Scott Radasch is my dog's new main man. Read Less