Been taking ALL of my fur babies here before I was even born! My family started coming to see Dr. Ed 25 Years ago, would not trust ANYONE else with my babies. Best Hospital around!!
Amanda Regan
1 Jun 2018
REPORT
Over the last few months we have gone through the entire gambit of emotions with our pup. We noticed some limpy-ness and decided to take her in for her yearly visit a little early. Thank goodness we d... Read More
Over the last few months we have gone through the entire gambit of emotions with our pup. We noticed some limpy-ness and decided to take her in for her yearly visit a little early. Thank goodness we did.
It was a normal office visit with incredibly friendly staff, we were taken in back, pup was given her shots and treats. We talked about some other goodies and opted for the blood test. Pretty normal over all, till that phone call, you know the one you never want…our pup had Lyme.
Well I went through every emotion and the tech and doctor, heck their entire staff calmed me and answered every inane and insane question I had. We set a treatment course and she is pretty close to perfect with just has some stiffness which for a large 7 year old dog is pretty normal anyway.
I’m not sure if I can really express how caring, informative and easy to work with the entire staff of AHLV is but I hope that it comes across here.
It was an incredibly scary thing for us to experience and I honestly could not imagine what it would have been like to go through it without them. I was always informed, they continuously provided me comfort and course for what we were going to do or recommended. We were always aware of what to expect or what to keep an eye out for.
I have not had that experience with human doctors, so to experience it with my pets doctors/staff and not have to beg for information. Irreplaceable.
Thank you everyone at AHLV for helping US through an incredibly scary thing with grace and patience…and love for my pup. Read Less
Amanda Wendlandt
1 Jun 2018
REPORT
Over the last few months we have gone through the entire gambit of emotions with our pup. We noticed some limpy-ness and decided to take her in for her yearly visit a little early. Thank goodness we d... Read More
Over the last few months we have gone through the entire gambit of emotions with our pup. We noticed some limpy-ness and decided to take her in for her yearly visit a little early. Thank goodness we did.
It was a normal office visit with incredibly friendly staff, we were taken in back, pup was given her shots and treats. We talked about some other goodies and opted for the blood test. Pretty normal over all, till that phone call, you know the one you never want…our pup had Lyme.
Well I went through every emotion and the tech and doctor, heck their entire staff calmed me and answered every inane and insane question I had. We set a treatment course and she is pretty close to perfect with just has some stiffness which for a large 7 year old dog is pretty normal anyway.
I’m not sure if I can really express how caring, informative and easy to work with the entire staff of AHLV is but I hope that it comes across here.
It was an incredibly scary thing for us to experience and I honestly could not imagine what it would have been like to go through it without them. I was always informed, they continuously provided me comfort and course for what we were going to do or recommended. We were always aware of what to expect or what to keep an eye out for.
I have not had that experience with human doctors, so to experience it with my pets doctors/staff and not have to beg for information. Irreplaceable.
Thank you everyone at AHLV for helping US through an incredibly scary thing with grace and patience…and love for my pup. Read Less
Pamela Jay
29 May 2018
REPORT
My feline companion of 18 years was very ill and unfortunately had to be put down. Since new to the area I searched the internet for the highest rated animal hospital in the area. The Animal Hospital ... Read More
My feline companion of 18 years was very ill and unfortunately had to be put down. Since new to the area I searched the internet for the highest rated animal hospital in the area. The Animal Hospital of Lake Villa with its 5 star rating is where I would be going.
The Doctor and his staff handled this most difficult of life's tasks with not only concern for my cat, Pi, but for me as well. I highly recommend these caring compassionate Doctors and their staff. Read Less
Karen Sodersten
6 May 2018
REPORT
My dog has always received excellent treatment. The staff is awesome!
Blanca
27 Mar 2018
REPORT
Very good hospital. My pets are treated well. When they put my pets up and down, I did notice that, unlike other animal hospitals, they did this in a very gentle way and make sure my corgis long back ... Read More
Very good hospital. My pets are treated well. When they put my pets up and down, I did notice that, unlike other animal hospitals, they did this in a very gentle way and make sure my corgis long back are protected. This is very professional. And they have really good chicken treats that my corgis just love them. The doctor is so good at calming them down during examination. I am glad I switched my pets hospital to Lake Villa. Read Less
Christine Majewski
9 Mar 2018
REPORT
All I can say is WOW!!! We recently began going to Animal Hospital of Lake Villa. We have a 7 year old schnauzer and a 5 month old poodle mix, which have recently both had unrelated procedures at t... Read More
All I can say is WOW!!! We recently began going to Animal Hospital of Lake Villa. We have a 7 year old schnauzer and a 5 month old poodle mix, which have recently both had unrelated procedures at the clinic. I have been pleasantly surprised at the level of care, passion and love that the doctors as well as ALL the staff members have for their patients. My dogs are our kids and in both surgical procedures I was nervous but felt so much better when I started receiving texts and pictures throughout the day giving me status verbal and visual updates. This put me at ease and I knew they were in GREAT Hands. I will never go anywhere else. I am so happy I found them! Do not hesitate to bring your pet here. Read Less
Tracy Lambert
8 Mar 2018
REPORT
Even tho I work here...We have the BEST staff ever and I'm super happy with the care they take of my pets and everyone else's!
Doug Granata
1 Mar 2018
REPORT
Honestly we feel they let us down today. We called this morning for our Rottie Stella who has no hips (Dual FHO) she was in pain all night and whimpered. We spoke to Carl who said he would call u... Read More
Honestly we feel they let us down today. We called this morning for our Rottie Stella who has no hips (Dual FHO) she was in pain all night and whimpered. We spoke to Carl who said he would call us back to get her taken care of. By 3 we heard nothing so we called them and they seemed to be 100% unaware we even called! So now we are told " Sorry, booked today and tommorow" Really!! Would you have been booked earlier when we called?? So now the choice to us was "Drop her off tommorow and we'll get to her when we can" she's not a car for God's sake!
Last time they saw our dogs we gladly spent around 1600 no problem. Didn't complain nothing.
We were told to go somewhere else!
How bout this people, stay late if you love your job and charge me for it! Ill gladly pay.
Too bad, they seemed nice. Read Less
Carole W.
12 Sep 2017
REPORT
We have been bringing our beloved pets here for many, many years and the professionalism, the care, the understanding that Dr. McGinnis and his staff show, not only to the animals but to the people, e... Read More
We have been bringing our beloved pets here for many, many years and the professionalism, the care, the understanding that Dr. McGinnis and his staff show, not only to the animals but to the people, especially in times of grief, goes beyond the call of duty. We highly recommend Animal Hospital of Lake Villa for all your veterinary care. Read Less
Jennifer H.
9 Jun 2017
REPORT
Great place for your pets! The care is really great and there is a feeling that everyone cares about your pet. We had to put two dogs down within a year and had some great guidance and care. Wouldn't... Read More
Great place for your pets! The care is really great and there is a feeling that everyone cares about your pet. We had to put two dogs down within a year and had some great guidance and care. Wouldn't go anywhere else! Read Less
Jess Daniels
11 Apr 2017
REPORT
Animal Hospital of Lake Villa has treated us so well over the years. They are able to answer all of my questions and give me all the information I need. I am so happy to have their care for my pets.
Sharon C.
3 Mar 2017
REPORT
We have been taking our 2 dogs to Lake Villa Animal Hospital for 2 years. The staff are friendly and my dogs love the attention that they get.They are great at doing everything possible to keep your a... Read More
We have been taking our 2 dogs to Lake Villa Animal Hospital for 2 years. The staff are friendly and my dogs love the attention that they get.They are great at doing everything possible to keep your appointment as stress free as possible.I know that when our dogs aren't feeling well that they are getting the best care and in the best place possible! Read Less
Verona Jopson
27 Feb 2017
REPORT
Great service as always! Staff was helpful and knowledgable!
Diane B.
27 Feb 2017
REPORT
Our pets have always gotten excellent service from Dr. McGinnins. He take special care to tell you what is going on and what would be the best treatment.
Brooke Sommerfield
25 Jan 2017
REPORT
We've been to numerous vets before we were referred here. Unfortunately owning a pet is expensive but this animal hospital does their best to have deals on shots and dental cleanings and they also hav... Read More
We've been to numerous vets before we were referred here. Unfortunately owning a pet is expensive but this animal hospital does their best to have deals on shots and dental cleanings and they also have a lot of good content on their App. They help out the community and always have something fun going on where you can bring your pet. I know my dog loves going here because he gets attention from all the sweet ladies! They are polite, courteous, and knowledgeable. They are upbeat and always sweet to my dog which makes me feel good and that he will be taken care of properly. Other places we have been to are very unpersonable and it is just another job for them. Here it is the total opposite. I will continue to come here and refer them to my friends! Read Less
Robin Gazda Heinz
15 Jan 2017
REPORT
Dr. McGinnis and his staff provide excellent care for all my pets. This is the only practice I would entrust with the wellbeing of my much loved fur family.
Sharron Beaston Adelmund
7 Jan 2017
REPORT
We were very pleased, took their time and made sure our little schnauzer Kandi was checked out good. Her eye is infected and needs to see a dog Optamologist. They contacted one for us and made the app... Read More
We were very pleased, took their time and made sure our little schnauzer Kandi was checked out good. Her eye is infected and needs to see a dog Optamologist. They contacted one for us and made the appointment. So very pleased with them. Read Less
Kristin Forner Burgess
29 Dec 2016
REPORT
As routine as Benny's surgery was yesterday, I am forever grateful to the entire staff for the care and concern you have for us and more importantly our puppy dog. We love your practice! Benny is sh... Read More
As routine as Benny's surgery was yesterday, I am forever grateful to the entire staff for the care and concern you have for us and more importantly our puppy dog. We love your practice! Benny is showing improvement today and I'm happy you are always a phone call away to answer all of my (crazy) questions. I love that you tease me because you appreciate how much we love Benny. Read Less
Kathy Haupt
26 Dec 2016
REPORT
Amazing! The day after Christmas and they were open! My Mia had a painful split nail and I couldn't imagine her going one more day in pain. I called fingers crossed and they said come on in! From the ... Read More
Amazing! The day after Christmas and they were open! My Mia had a painful split nail and I couldn't imagine her going one more day in pain. I called fingers crossed and they said come on in! From the moment we were there we were treated like VIP's! This place rocks! I will be moving my entire pet family there! Thank you to the entire staff! Read Less
Danielle L.
20 Dec 2016
REPORT
The doctors and staff at Animal Hospital of Lake Villa are the best. I wouldn't take my animals anywhere else!
Michele Pickard Rosenbaum
2 Dec 2016
REPORT
Today my 13 yr old dog Libby crossed over the rainbow bridge. Thank you Dr Ed & Staff for your kindness & compassion. I can't imagine going anywhere else. I am so grateful to have you as my vete... Read More
Today my 13 yr old dog Libby crossed over the rainbow bridge. Thank you Dr Ed & Staff for your kindness & compassion. I can't imagine going anywhere else. I am so grateful to have you as my veterinarian. Read Less
Drue Syria Clarkson
1 Dec 2016
REPORT
I came back from a vacation. When I arrived I was told that I did not have to come as new desk clerk was new and had made a mistake. I was 20 minutes early. Well this my 2nd visit. I asked if I co... Read More
I came back from a vacation. When I arrived I was told that I did not have to come as new desk clerk was new and had made a mistake. I was 20 minutes early. Well this my 2nd visit. I asked if I could. See Dr McGenis to ask a question. I wait quita long time 20 minutes. I took my pom who is small. into a room. I asked one question. Is my pom to small to breed. I left and when I returned home I received a phone call saying I owed $50.00. What for one question? The Dr never touced my dog.......I could have left as I was told my dog did not need a shot the shot. I said I was not paying the money. I asked to talk to the Dr but was not allowed to. I called again AND and again. I only got a very rude receptionist and was told I could not talk to the dr or he would not return my phone. A few days later I received a letter asking me not to return as dr and patient should have a good relationship. WHAT. Oh the rude receptionist name Marilyn..I came home from vacation when, I could have stayed longer for an appointment that I did not need . Than waited to ask a question. Oh! Dr McGenis signed the letter..He neverr know what happen because Marilyn never gave him the message. I have neverbeen treated so poorly. I sure glad that I only asked one questin lolRead Less
Michelle Lee
22 Nov 2016
REPORT
I mistaked this facility for another on my recent review. While they haven't had a pet of mine under their care (yet) the way they handled the mixup was very professional and kind.
Jack G
20 Sep 2016
REPORT
The staff is so great and friendly working with our senior pup. We treat our animals like family and so does the staff each appointment we have.
Courtney Eccarius
19 Sep 2016
REPORT
My visit was horrible in 2015... Over $200 for a few shots??? And they gassed my poor cat instead of letting me hold her while they poked her with the needle.... Not to mention they brought her back ... Read More
My visit was horrible in 2015... Over $200 for a few shots??? And they gassed my poor cat instead of letting me hold her while they poked her with the needle.... Not to mention they brought her back from the gas chamber (or as the "nurse" called it "The HappyBox") unconscious with her tounge hanging out. Then charged me for them gassing her. Outrageous... I will not recommend this place at all.... Way over priced and treat your animal like crap. Smells very bad in here also. Read Less
Jon V.
11 Sep 2016
REPORT
I seriously cannot believe how compassionate and kind their entire staff truly is! Everything from their lobby, to their veterinary medicine is absolutely exceptional!
Jo Harr
11 Aug 2016
REPORT
Big thanks to Dr. Ed and the techs and front desk staff for exceptional care and great customer service! They provide a welcoming and caring environment, are super helpful with special requests, have... Read More
Big thanks to Dr. Ed and the techs and front desk staff for exceptional care and great customer service! They provide a welcoming and caring environment, are super helpful with special requests, have the patience and kindness to answer questions and provide thorough explanations, and the clinic is always spotlessly clean and comfortable for patients and their humans! Truly something to be proud of! Read Less
Molly K.
17 Jul 2016
REPORT
The Animal Hospital of Lake Villa is such a great place! Thank you for providing great care for my pets!
Sherri Cottenham
23 Apr 2016
REPORT
Dr. Ed is the greatest and so is all his stafF. I've been bringing Schnitzel, my wire haired dachshund, out there since his first puppy exam in January 2005 and couldn't imagine going elsewhere. Whe... Read More
Dr. Ed is the greatest and so is all his stafF. I've been bringing Schnitzel, my wire haired dachshund, out there since his first puppy exam in January 2005 and couldn't imagine going elsewhere. When I got my rescue dachsie he was scared of everything, but the kindness shown by all won him over. He barks at everybody, but willingly comes in the door as if it was home. 5 stars not nearly high enough rating! Read Less
Randy D.
18 Jan 2016
REPORT
There is so much experience and knowledge between the staff at Animal Hospital of Lake Villa. They are true professionals.
Brittany M.
10 Dec 2015
REPORT
The staff at Animal Hospital of Lake Villa is fantastic when it comes to answering questions we have. They are very understanding.
Lisa Thi Davis Flemming
5 Dec 2015
REPORT
I have been through many veterinarians, while moving all over the world due to my husbands military career, I only recently found this one. This office, the employees, and Dr. McGinnis are by far the ... Read More
I have been through many veterinarians, while moving all over the world due to my husbands military career, I only recently found this one. This office, the employees, and Dr. McGinnis are by far the best caretakers of my pets I have ever experienced! Not only do they have genuine concern for my fur babies, they are also extremely patient and willing to work with our specific requests. They are never pushy and always explain everything they need to do clearly and patiently. Anyone should feel lucky to have their furry family members treated at this office! Thank you Animal Hospital of Lake Villa! You guys are seriously the best! Read Less
Bridget L.
10 Nov 2015
REPORT
The entire staff is very caring and professional. I wouldn't want to go anywhere else and I would definitely recommend them to my friends and family.
Andrew S.
12 Oct 2015
REPORT
I am always very happy with their care. They take excellent care of their patients and are always very kind. I have nothing but excellent things to say.
Mary P.
16 Jun 2015
REPORT
Animal Hospital of Lake Villa has the most friendly staff and are truly caring to both the pets and their owners.
Jenna F.
10 May 2015
REPORT
I really like how the staff truly cares about the animals and make the best decisions possible for their recovery.
Barb M.
3 Mar 2015
REPORT
I really respect the quality of service my pets receive at Animal Hospital of Lake Villa. The doctors are always available when I need them.
Clark P.
31 Jul 2014
REPORT
The entire staff and doctors are always very professional, efficient and great to work with.
trendluver
30 Dec 2011
REPORT
Ive been going here for years....Dr. McGuiniss and Dr Spatz are very nice and provide quality care for my pets along with the technicians that work there also! I couldnt be happier with their service ... Read More
Ive been going here for years....Dr. McGuiniss and Dr Spatz are very nice and provide quality care for my pets along with the technicians that work there also! I couldnt be happier with their service and the front desk staff is also a pleasure to deal with! I will continue going for a long long time! I would recommend to anyone that wants quality care! Read Less
Been taking ALL of my fur babies here before I was even born! My family started coming to see Dr. Ed 25 Years ago, would not trust ANYONE else with my babies. Best Hospital around!!
Amanda Regan
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Over the last few months we have gone through the entire gambit of emotions with our pup. We noticed some limpy-ness and decided to take her in for her yearly visit a little early. Thank goodness we d... Read More
Over the last few months we have gone through the entire gambit of emotions with our pup. We noticed some limpy-ness and decided to take her in for her yearly visit a little early. Thank goodness we did.
It was a normal office visit with incredibly friendly staff, we were taken in back, pup was given her shots and treats. We talked about some other goodies and opted for the blood test. Pretty normal over all, till that phone call, you know the one you never want…our pup had Lyme.
Well I went through every emotion and the tech and doctor, heck their entire staff calmed me and answered every inane and insane question I had. We set a treatment course and she is pretty close to perfect with just has some stiffness which for a large 7 year old dog is pretty normal anyway.
I’m not sure if I can really express how caring, informative and easy to work with the entire staff of AHLV is but I hope that it comes across here.
It was an incredibly scary thing for us to experience and I honestly could not imagine what it would have been like to go through it without them. I was always informed, they continuously provided me comfort and course for what we were going to do or recommended. We were always aware of what to expect or what to keep an eye out for.
I have not had that experience with human doctors, so to experience it with my pets doctors/staff and not have to beg for information. Irreplaceable.
Thank you everyone at AHLV for helping US through an incredibly scary thing with grace and patience…and love for my pup. Read Less
Amanda Wendlandt
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Over the last few months we have gone through the entire gambit of emotions with our pup. We noticed some limpy-ness and decided to take her in for her yearly visit a little early. Thank goodness we d... Read More
Over the last few months we have gone through the entire gambit of emotions with our pup. We noticed some limpy-ness and decided to take her in for her yearly visit a little early. Thank goodness we did.
It was a normal office visit with incredibly friendly staff, we were taken in back, pup was given her shots and treats. We talked about some other goodies and opted for the blood test. Pretty normal over all, till that phone call, you know the one you never want…our pup had Lyme.
Well I went through every emotion and the tech and doctor, heck their entire staff calmed me and answered every inane and insane question I had. We set a treatment course and she is pretty close to perfect with just has some stiffness which for a large 7 year old dog is pretty normal anyway.
I’m not sure if I can really express how caring, informative and easy to work with the entire staff of AHLV is but I hope that it comes across here.
It was an incredibly scary thing for us to experience and I honestly could not imagine what it would have been like to go through it without them. I was always informed, they continuously provided me comfort and course for what we were going to do or recommended. We were always aware of what to expect or what to keep an eye out for.
I have not had that experience with human doctors, so to experience it with my pets doctors/staff and not have to beg for information. Irreplaceable.
Thank you everyone at AHLV for helping US through an incredibly scary thing with grace and patience…and love for my pup. Read Less
Pamela Jay
29 May 2018
REPORT
☆☆☆☆☆
REPORT
My feline companion of 18 years was very ill and unfortunately had to be put down. Since new to the area I searched the internet for the highest rated animal hospital in the area. The Animal Hospital ... Read More
My feline companion of 18 years was very ill and unfortunately had to be put down. Since new to the area I searched the internet for the highest rated animal hospital in the area. The Animal Hospital of Lake Villa with its 5 star rating is where I would be going.
The Doctor and his staff handled this most difficult of life's tasks with not only concern for my cat, Pi, but for me as well. I highly recommend these caring compassionate Doctors and their staff. Read Less
Karen Sodersten
6 May 2018
REPORT
☆☆☆☆☆
REPORT
My dog has always received excellent treatment. The staff is awesome!
Blanca
27 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Very good hospital. My pets are treated well. When they put my pets up and down, I did notice that, unlike other animal hospitals, they did this in a very gentle way and make sure my corgis long back ... Read More
Very good hospital. My pets are treated well. When they put my pets up and down, I did notice that, unlike other animal hospitals, they did this in a very gentle way and make sure my corgis long back are protected. This is very professional. And they have really good chicken treats that my corgis just love them. The doctor is so good at calming them down during examination. I am glad I switched my pets hospital to Lake Villa. Read Less
Christine Majewski
9 Mar 2018
REPORT
☆☆☆☆☆
REPORT
All I can say is WOW!!! We recently began going to Animal Hospital of Lake Villa. We have a 7 year old schnauzer and a 5 month old poodle mix, which have recently both had unrelated procedures at t... Read More
All I can say is WOW!!! We recently began going to Animal Hospital of Lake Villa. We have a 7 year old schnauzer and a 5 month old poodle mix, which have recently both had unrelated procedures at the clinic. I have been pleasantly surprised at the level of care, passion and love that the doctors as well as ALL the staff members have for their patients. My dogs are our kids and in both surgical procedures I was nervous but felt so much better when I started receiving texts and pictures throughout the day giving me status verbal and visual updates. This put me at ease and I knew they were in GREAT Hands. I will never go anywhere else. I am so happy I found them! Do not hesitate to bring your pet here. Read Less
Tracy Lambert
8 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Even tho I work here...We have the BEST staff ever and I'm super happy with the care they take of my pets and everyone else's!
Doug Granata
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Honestly we feel they let us down today. We called this morning for our Rottie Stella who has no hips (Dual FHO) she was in pain all night and whimpered. We spoke to Carl who said he would call u... Read More
Honestly we feel they let us down today. We called this morning for our Rottie Stella who has no hips (Dual FHO) she was in pain all night and whimpered. We spoke to Carl who said he would call us back to get her taken care of. By 3 we heard nothing so we called them and they seemed to be 100% unaware we even called! So now we are told " Sorry, booked today and tommorow" Really!! Would you have been booked earlier when we called?? So now the choice to us was "Drop her off tommorow and we'll get to her when we can" she's not a car for God's sake!
Last time they saw our dogs we gladly spent around 1600 no problem. Didn't complain nothing.
We were told to go somewhere else!
How bout this people, stay late if you love your job and charge me for it! Ill gladly pay.
Too bad, they seemed nice. Read Less
Carole W.
12 Sep 2017
REPORT
☆☆☆☆☆
REPORT
We have been bringing our beloved pets here for many, many years and the professionalism, the care, the understanding that Dr. McGinnis and his staff show, not only to the animals but to the people, e... Read More
We have been bringing our beloved pets here for many, many years and the professionalism, the care, the understanding that Dr. McGinnis and his staff show, not only to the animals but to the people, especially in times of grief, goes beyond the call of duty. We highly recommend Animal Hospital of Lake Villa for all your veterinary care. Read Less
Jennifer H.
9 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Great place for your pets! The care is really great and there is a feeling that everyone cares about your pet. We had to put two dogs down within a year and had some great guidance and care. Wouldn't... Read More
Great place for your pets! The care is really great and there is a feeling that everyone cares about your pet. We had to put two dogs down within a year and had some great guidance and care. Wouldn't go anywhere else! Read Less
Jess Daniels
11 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Animal Hospital of Lake Villa has treated us so well over the years. They are able to answer all of my questions and give me all the information I need. I am so happy to have their care for my pets.
Sharon C.
3 Mar 2017
REPORT
☆☆☆☆☆
REPORT
We have been taking our 2 dogs to Lake Villa Animal Hospital for 2 years. The staff are friendly and my dogs love the attention that they get.They are great at doing everything possible to keep your a... Read More
We have been taking our 2 dogs to Lake Villa Animal Hospital for 2 years. The staff are friendly and my dogs love the attention that they get.They are great at doing everything possible to keep your appointment as stress free as possible.I know that when our dogs aren't feeling well that they are getting the best care and in the best place possible! Read Less
Verona Jopson
27 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Great service as always! Staff was helpful and knowledgable!
Diane B.
27 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Our pets have always gotten excellent service from Dr. McGinnins. He take special care to tell you what is going on and what would be the best treatment.
Brooke Sommerfield
25 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We've been to numerous vets before we were referred here. Unfortunately owning a pet is expensive but this animal hospital does their best to have deals on shots and dental cleanings and they also hav... Read More
We've been to numerous vets before we were referred here. Unfortunately owning a pet is expensive but this animal hospital does their best to have deals on shots and dental cleanings and they also have a lot of good content on their App. They help out the community and always have something fun going on where you can bring your pet. I know my dog loves going here because he gets attention from all the sweet ladies! They are polite, courteous, and knowledgeable. They are upbeat and always sweet to my dog which makes me feel good and that he will be taken care of properly. Other places we have been to are very unpersonable and it is just another job for them. Here it is the total opposite. I will continue to come here and refer them to my friends! Read Less
Robin Gazda Heinz
15 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Dr. McGinnis and his staff provide excellent care for all my pets. This is the only practice I would entrust with the wellbeing of my much loved fur family.
Sharron Beaston Adelmund
7 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We were very pleased, took their time and made sure our little schnauzer Kandi was checked out good. Her eye is infected and needs to see a dog Optamologist. They contacted one for us and made the app... Read More
We were very pleased, took their time and made sure our little schnauzer Kandi was checked out good. Her eye is infected and needs to see a dog Optamologist. They contacted one for us and made the appointment. So very pleased with them. Read Less
Kristin Forner Burgess
29 Dec 2016
REPORT
☆☆☆☆☆
REPORT
As routine as Benny's surgery was yesterday, I am forever grateful to the entire staff for the care and concern you have for us and more importantly our puppy dog. We love your practice! Benny is sh... Read More
As routine as Benny's surgery was yesterday, I am forever grateful to the entire staff for the care and concern you have for us and more importantly our puppy dog. We love your practice! Benny is showing improvement today and I'm happy you are always a phone call away to answer all of my (crazy) questions. I love that you tease me because you appreciate how much we love Benny. Read Less
Kathy Haupt
26 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Amazing! The day after Christmas and they were open! My Mia had a painful split nail and I couldn't imagine her going one more day in pain. I called fingers crossed and they said come on in! From the ... Read More
Amazing! The day after Christmas and they were open! My Mia had a painful split nail and I couldn't imagine her going one more day in pain. I called fingers crossed and they said come on in! From the moment we were there we were treated like VIP's! This place rocks! I will be moving my entire pet family there! Thank you to the entire staff! Read Less
Danielle L.
20 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The doctors and staff at Animal Hospital of Lake Villa are the best. I wouldn't take my animals anywhere else!
Michele Pickard Rosenbaum
2 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Today my 13 yr old dog Libby crossed over the rainbow bridge. Thank you Dr Ed & Staff for your kindness & compassion. I can't imagine going anywhere else. I am so grateful to have you as my vete... Read More
Today my 13 yr old dog Libby crossed over the rainbow bridge. Thank you Dr Ed & Staff for your kindness & compassion. I can't imagine going anywhere else. I am so grateful to have you as my veterinarian. Read Less
Drue Syria Clarkson
1 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I came back from a vacation. When I arrived I was told that I did not have to come as new desk clerk was new and had made a mistake. I was 20 minutes early. Well this my 2nd visit. I asked if I co... Read More
I came back from a vacation. When I arrived I was told that I did not have to come as new desk clerk was new and had made a mistake. I was 20 minutes early. Well this my 2nd visit. I asked if I could. See Dr McGenis to ask a question. I wait quita long time 20 minutes. I took my pom who is small. into a room. I asked one question. Is my pom to small to breed. I left and when I returned home I received a phone call saying I owed $50.00. What for one question? The Dr never touced my dog.......I could have left as I was told my dog did not need a shot the shot. I said I was not paying the money. I asked to talk to the Dr but was not allowed to. I called again AND and again. I only got a very rude receptionist and was told I could not talk to the dr or he would not return my phone. A few days later I received a letter asking me not to return as dr and patient should have a good relationship. WHAT. Oh the rude receptionist name Marilyn..I came home from vacation when, I could have stayed longer for an appointment that I did not need . Than waited to ask a question. Oh! Dr McGenis signed the letter..He neverr know what happen because Marilyn never gave him the message. I have neverbeen treated so poorly. I sure glad that I only asked one questin lolRead Less
Michelle Lee
22 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I mistaked this facility for another on my recent review. While they haven't had a pet of mine under their care (yet) the way they handled the mixup was very professional and kind.
Jack G
20 Sep 2016
REPORT
☆☆☆☆☆
REPORT
The staff is so great and friendly working with our senior pup. We treat our animals like family and so does the staff each appointment we have.
Courtney Eccarius
19 Sep 2016
REPORT
☆☆☆☆☆
REPORT
My visit was horrible in 2015... Over $200 for a few shots??? And they gassed my poor cat instead of letting me hold her while they poked her with the needle.... Not to mention they brought her back ... Read More
My visit was horrible in 2015... Over $200 for a few shots??? And they gassed my poor cat instead of letting me hold her while they poked her with the needle.... Not to mention they brought her back from the gas chamber (or as the "nurse" called it "The HappyBox") unconscious with her tounge hanging out. Then charged me for them gassing her. Outrageous... I will not recommend this place at all.... Way over priced and treat your animal like crap. Smells very bad in here also. Read Less
Jon V.
11 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I seriously cannot believe how compassionate and kind their entire staff truly is! Everything from their lobby, to their veterinary medicine is absolutely exceptional!
Jo Harr
11 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Big thanks to Dr. Ed and the techs and front desk staff for exceptional care and great customer service! They provide a welcoming and caring environment, are super helpful with special requests, have... Read More
Big thanks to Dr. Ed and the techs and front desk staff for exceptional care and great customer service! They provide a welcoming and caring environment, are super helpful with special requests, have the patience and kindness to answer questions and provide thorough explanations, and the clinic is always spotlessly clean and comfortable for patients and their humans! Truly something to be proud of! Read Less
Molly K.
17 Jul 2016
REPORT
☆☆☆☆☆
REPORT
The Animal Hospital of Lake Villa is such a great place! Thank you for providing great care for my pets!
Sherri Cottenham
23 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Ed is the greatest and so is all his stafF. I've been bringing Schnitzel, my wire haired dachshund, out there since his first puppy exam in January 2005 and couldn't imagine going elsewhere. Whe... Read More
Dr. Ed is the greatest and so is all his stafF. I've been bringing Schnitzel, my wire haired dachshund, out there since his first puppy exam in January 2005 and couldn't imagine going elsewhere. When I got my rescue dachsie he was scared of everything, but the kindness shown by all won him over. He barks at everybody, but willingly comes in the door as if it was home. 5 stars not nearly high enough rating! Read Less
Randy D.
18 Jan 2016
REPORT
☆☆☆☆☆
REPORT
There is so much experience and knowledge between the staff at Animal Hospital of Lake Villa. They are true professionals.
Brittany M.
10 Dec 2015
REPORT
☆☆☆☆☆
REPORT
The staff at Animal Hospital of Lake Villa is fantastic when it comes to answering questions we have. They are very understanding.
Lisa Thi Davis Flemming
5 Dec 2015
REPORT
☆☆☆☆☆
REPORT
I have been through many veterinarians, while moving all over the world due to my husbands military career, I only recently found this one. This office, the employees, and Dr. McGinnis are by far the ... Read More
I have been through many veterinarians, while moving all over the world due to my husbands military career, I only recently found this one. This office, the employees, and Dr. McGinnis are by far the best caretakers of my pets I have ever experienced! Not only do they have genuine concern for my fur babies, they are also extremely patient and willing to work with our specific requests. They are never pushy and always explain everything they need to do clearly and patiently. Anyone should feel lucky to have their furry family members treated at this office! Thank you Animal Hospital of Lake Villa! You guys are seriously the best! Read Less
Bridget L.
10 Nov 2015
REPORT
☆☆☆☆☆
REPORT
The entire staff is very caring and professional. I wouldn't want to go anywhere else and I would definitely recommend them to my friends and family.
Andrew S.
12 Oct 2015
REPORT
☆☆☆☆☆
REPORT
I am always very happy with their care. They take excellent care of their patients and are always very kind. I have nothing but excellent things to say.
Mary P.
16 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Animal Hospital of Lake Villa has the most friendly staff and are truly caring to both the pets and their owners.
Jenna F.
10 May 2015
REPORT
☆☆☆☆☆
REPORT
I really like how the staff truly cares about the animals and make the best decisions possible for their recovery.
Barb M.
3 Mar 2015
REPORT
☆☆☆☆☆
REPORT
I really respect the quality of service my pets receive at Animal Hospital of Lake Villa. The doctors are always available when I need them.
Clark P.
31 Jul 2014
REPORT
☆☆☆☆☆
REPORT
The entire staff and doctors are always very professional, efficient and great to work with.
trendluver
30 Dec 2011
REPORT
☆☆☆☆☆
REPORT
Ive been going here for years....Dr. McGuiniss and Dr Spatz are very nice and provide quality care for my pets along with the technicians that work there also! I couldnt be happier with their service ... Read More
Ive been going here for years....Dr. McGuiniss and Dr Spatz are very nice and provide quality care for my pets along with the technicians that work there also! I couldnt be happier with their service and the front desk staff is also a pleasure to deal with! I will continue going for a long long time! I would recommend to anyone that wants quality care! Read Less
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