Dr. Hamblin is very nice and professional. One of his vet techs, unfortunately I don't know her name, older women (maybe in her 50's) with light colored hair, is absolutely horrible. She made the deva... Read More
Dr. Hamblin is very nice and professional. One of his vet techs, unfortunately I don't know her name, older women (maybe in her 50's) with light colored hair, is absolutely horrible. She made the devastating experience of putting our dog down even worse. We have been going to Dr. Hamblin quite frequently due to our dogs condition before she passed, so we were well known at his facility. None of the vet tech were as friendly as they probably should be, but this older tech really pushed up over the edge. She has a terrible attitude, rude, not emphatic at all. While saying our good byes to our family dog she interrupted us for our credit card back because she charged the wrong amount. When asking questions about the different cremation options she was very rude and gave me attitude when I didn't understand her. She never took into consideration what we were going through, even though we were all sobbing. Dr. Hamblin, again, is great, he is understanding and financially accommodating i could not say enough good things about him. But he needs to evaluate the staff he has working for him, especially when they tell us to have a great day moments after our dog died. Read Less