My normal vet was on vacation when my baby got sick. I have a red footed tortoise. It was quite a challenge trying to find an exotic pet veterinarian at the last minute. I was overwhelmed by outstanding care my pet received at this clinic. Everyone made me feel very confident in their ability and knowledge to care for my baby. From now on this will be the only place I take my tortoise. Thank you so very much !!!! Valery (Monty&Scout) Read Less

My normal vet was on vacation when my baby got sick. I have a red footed tortoise. It was quite a challenge trying to find an exotic pet veterinarian at the last minute. I was overwhelmed by outstanding care my pet received at this clinic. Everyone made me feel very confident in their ability and knowledge to care for my baby. From now on this will be the only place I take my tortoise. Thank you so very much !!!! Valery (Monty&Scout🐢🐢) Read Less

This place has gone down the drain. I stopped by on Saturday 2/13 for dog food and you were closed with a hand written note stating come to our other office. Just a few days earlier I get a post on my facebook stating your new extended Saturday hours. Today I call 2/19 to be sure your going to be open before I drive over there again and the telephone rings and rings and rings. When it finally it answered, some mush mouth puts me on hold and I wait and wait and wait. I hung up. My food will be purchased elsewhere. I really miss all the old staff. Read Less

This vet is excellent. We take our exotics (guinea pigs) here and love them. GP's don't need to go to the vet often but when they do it's typically an emergency. We've needed to get in urgently twice and both times they fit us in within an hour. They even stayed late to see us. Tonight we noticed our GP had lost tons of fur. We called at 5:30 and they close at 6 pm. Even though we've only been there a couple times they told us to leave right away and they'd see us. The vet we had tonight was very compassionate. We thought our GP had a skin illness that could be treated topically but sadly it turns out she has an internal mass and she won't be with us much longer. Quite a shock. Of course, an expensive surgery was an option but in our experience GPs are so hard to save and it's rare they make it in situations like this. Plus, ours is already fairly old. The vet advised us well and gave personal examples of making tough decisions like we faced tonight and talked about how the right thing is different in all situations. We didn't feel guilty for leaving with pain meds to keep her comfortable instead of having an emergency surgery we couldn't afford. Our sweet pig will live out the rest of her days comfortably at home getting the best salads we can give her. In our previous experiences here we've also felt they were knowledgeable and compassionate. We've met some very neat pet parents here, tonight it was a Rooster named Roy. Everyone we see here seems to love this vet. We've always felt the staff went out of their way to help us and has good bedside manner, especially for the exotics. They've always been able to determine what the issue is and can clearly explain the facts while being sensitive. It does cost more but you get what you pay for. Speaking from experience, an affordable regular vet that will see exotics but that doesn't specialize in them can kill your pet. Dr Harris and staff know their stuff! We'd recommend them for sure!Side note: We cremate all our pets once they're gone and Animal Care and Medical Center has good pricing for these services. I couldn't believe how much other vets wanted to cremate a guinea pig. The costs here to have ashes returned was over 50% less than the cheapest place I found. They are very sensitive and caring. Read Less

There's just not enough words to describe....caring, compassionate, knowledgeable...Dr. Woyma is amazing and the staff is just as incredible. I've gone to many vets over the years with dogs and cats and now bearded dragons and turtles, and this place is the best. Read Less

Brought a parakeet here, said she had impacted eggs and gave me an oral antibiotic. Explained bird was hand shy and they said no problem-will be fine. Stress of impaction and daily antibiotics killed her within days of visit. Charged over $300. Brought mate to them. Never did anything other than visual exam. No feces test, no blood work, nothing. Also gave antibiotics. Said he had fat liver then fluid in lungs. Gave him antibiotics for 2 weeks nothing. My fault for believing in the vet. Even after a week of care at their clinic overnight bird died day I brought him home after they said he was doing much better. $1300 bill! For the sake of your animal do not go to the Animal Care and Medical Center. They don't care about your pet, just the $$$$. I also took turtle there for beak trims which is how I became aware of their avian clinic-unfortunate for my two birds who died. Looking for new reptile vet. Will not bring him back there. Now I go out of my way to Niles Animal Hospital. Had another sick parakeet and he got fecal, blood work and x-ray for $125!!! He is still alive. Birds were under the weather when molting. they gave us a probiotic and our birds only go there if they need their talons clipped. Read Less

My perspective differs quite a bit compared to the previous reviews. This veterinarian (Dr. Harris) is the only vet that I will take my exotic birds to, since he truly specializes in their care. I have taken my birds (Congo African Greys and an Umbrella Cockatoo) to a couple of different exotic bird vets and I've been extremely dissatisfied with all of them, except for Dr. Harris. The vets at these other locations were either too incompetent to diagnose the bird with an ailment, or they were scared to death of the birds. Now if you advertise yourself as a bird vet, you should be prepared for all sizes and shapes of parrots, and Dr. Harris is one of those vets. He has seen my female Grey quite a few times due to her having issues with laying eggs. She is not a breeding parrot, so normally when she develops an egg, she needs medical assistance to pass it. We have gone to Dr. Harris every time she has had this issue, and she always comes out of his care as a healthy bird. I also love his staff. They are all extremely caring towards your animals, as well as you, the pet owner. They also give courtesy calls after your visit to check on the health of your pet. The only downfall with this vet office is the very high price you'll pay to have your pet cared for here. I will agree with the other Yelpers that Dr. Harris' fees are extremely high. But in the case of my exotic birds, the cost is certainly worth it because I know they will receive great care. If you have just a general cat or dog and you are very price conscious, then you may want to check another vet. But if you have specialty and exotic animals, this is the place to take them. Read Less

This was the worst experience I've ever had at a vet. Please be sure to ask the cost for every service and WHY it needs to be performed. Most of the doctors are kind, however Dr. Harris is as unprofessional as one can be. After questioning the bill and why $500 of tests were ran because my cat wasn't using the litter box, he called my wife incompetent and threatened to send our bill to collections. We are currently on a payment plan and have never missed a payment. I will never go back to this vet. Read Less

Over priced pompous jerks. Tried to use then several times as they are convenient, but they are useless. When my dog was in pain and it was time to put her down (an emotional time to say the last) I was told that I would have to wait till Monday (fri afternoon) because I had not been there for over a year and the office manager had to approve an appointment. Wait, what?!? The office manager, not a doctor, wth?!? Good For You. Never. Ever. Again. Read Less

All the staff are great. I only saw Dr. Harris but he and his nurse worked wonders on my bird. I have a Blue and Gold macaw, Gino. He cracked his beak. They stopped the bleeding, repaired it and showed me how to give the meds. They were amazing, every other vet hospital that said they took care of birds were afraid of him. The girl at the front desk called me every day to see if Gino was eating okay too. Read Less