Emergency Veterinary Services Of Lisle
Lisle, Illinois
General Info
Emergency Veterinary Services Of Lisle delivers pet care across Lisle and Illinois by fostering emotional connections and shared responsibilities between veterinary professionals and pet owners. Cats require a preliminary stage of indirect eye contact before they permit examinations. Canine subjects potentially benefit from decelerated step transitions and may need authorization to examine tools through scent. The clinic employs a species-specific method that responds emotionally by steering clear of overstimulation while modifying for tolerance limits. This process regards owners as complete collaborative partners throughout its entirety. Veterinarians use observations of pets' domestic behaviors—responses to storms, sleeping partners, and reactions to new textures—as clinical data. Emergency Veterinary Services Of Lisle delivers healthcare assistance across preventive planning and diagnostics while offering internal medicine support alongside nutrition advisement and dental care for multi-species senior pet wellness. Each procedure's schedule meticulously matches the animal’s capacity to remain serene and attentive. Certain pets experience diagnostic processes divided among multiple visits or coupled with anxiety-reducing preparation plans. Exotic pets require individualized management approaches to avert stress-induced health issues. Following medical appointments, families receive signal-based post-care instructions to monitor pain expressions and judge overstimulation from sound or activity before resuming normal interactions. Each treatment plan embodies a distinct rhythm that dictates the appropriate moments to pause, engage, and reassess progress. Emergency Veterinary Services Of Lisle delivers veterinary care to pets and families in Lisle and nearby Illinois regions through an emotionally guided approach that respects each patient's unique stress signals, physical language, and timing needs.
Services
Boarding
Surgery
Reviews
Kimberly Aguirre
15 Jul 2018
REPORT
Dr. Rick Otto and Jennifer provided the most compassionate care to my Stella who had congestive heart failure. His medical treatment gave me one more day and night with her before they both helped her...
Dr. Rick Otto and Jennifer provided the most compassionate care to my Stella who had congestive heart failure. His medical treatment gave me one more day and night with her before they both helped her make her final journey. Services were compassionate, empathetic and sympathetic.
Gina Kociuba
14 Jul 2018
REPORT
WORST. PLACE. EVER. Too bad you can't give 0 stars! I took my dog that was having trouble breathing here 2 weeks ago. The vet spent most of the hour I was there explaining to me that my dog had Conges...
WORST. PLACE. EVER. Too bad you can't give 0 stars! I took my dog that was having trouble breathing here 2 weeks ago. The vet spent most of the hour I was there explaining to me that my dog had Congestive Heart Failure (determined via x-ray) and that even with medication he MIGHT last 6 months!! She also told me that my dog should be hospitalized but because he was too anxious they were sending him home with me! No blood tests, no O2 test, gave some oxygen and a shot. Then sent me home with pills. My dog DIED less than 12 hours later! I'm considering legal action!! Do yourself and pet a favor and go somewhere else...your pets LIFE depends on it!!
Karamia
3 Jun 2018
REPORT
Wonderful, compassionate and caring. Prices are very reasonable for emergency services. Dr. Smith is down to earth, and is a great doctor. Hugely recommend!
Ruth B
2 Apr 2018
REPORT
So appreciative of Staff and Dr. Otto when I brought my dog in on Easter Sunday. He was seen right away, treated thoroughly and is doing well today. I felt very comfortable with Dr. Otto and his team.
Ricardo Robles-Braaten
16 Mar 2018
REPORT
Had to take my dog here. The staff were GREAT. Very pleased!
Peggy Sellig
26 Jan 2018
REPORT
Dr Otto again thank you for doing benders surgery so quickly he is here to day because of your gift of healing and talents of being a top surgeon I'm his grandma lol and thank for talking to me on th...
Dr Otto again thank you for doing benders surgery so quickly he is here to day because of your gift of healing and talents of being a top surgeon I'm his grandma lol and thank for talking to me on the phone because I was a way and my boys were there with him god bless you and your caring staff
m p
25 Jan 2018
REPORT
I had taken my dog in on 1/14/2018, early morning with serious implications. Being as worried as I was I called the facility and they were ready for him when we arrived. Dr. Otto was extremely profes...
I had taken my dog in on 1/14/2018, early morning with serious implications. Being as worried as I was I called the facility and they were ready for him when we arrived. Dr. Otto was extremely professional and sensitive to the situation. The staff Terra and Alx were exceptional as well. After the tests and the X-Ray it was discovered he had an enlarged spleen that was ready to burst. The Dr. and his staff advised me of Benders condition, I went ahead and had the surgery. The surgery went well without complications, the staff was very sympathetic the entire time and always kept me up to date. Once the surgery was done, they informed me that he was going to be ok and kept him over night. When I picked him up the next morning he looked a million times better. Today 1/24/2018 Bender is 100% back to his loving normal self. I would recommend this vet to anyone, our regular Vet also gives Dr. Otto high compliments and said Bender was in good hands.
Mother of Chihuahuas
14 Jan 2018
REPORT
On of my best friends recommended that I take my Furbabies, Lola And Sophia, here because she said they are the best. She also said that the owner is great and is her favorite. My late furbaby Lady, h...
On of my best friends recommended that I take my Furbabies, Lola And Sophia, here because she said they are the best. She also said that the owner is great and is her favorite. My late furbaby Lady, her vet, Dr. Ruth, was in Green Trails Animal Clinic, so I know this ER is the place I want to take my Furbabies if there is a health emergency with them.
Tamara Burkhart
5 Jan 2018
REPORT
I brought my kitty Fonzie here on 1/1 and couldn’t have asked for better service or a better outcome. Fonzie had been throwing up for a couple of days and was not his normal rambunctious self, and Dr....
I brought my kitty Fonzie here on 1/1 and couldn’t have asked for better service or a better outcome. Fonzie had been throwing up for a couple of days and was not his normal rambunctious self, and Dr. Smith took the time to listen to all of our concerns and treated Fonzie gently and with care. After an X-ray to rule out any blockages, Dr.Smith went over all of our options with us to get him back to feeling better. He got some meds and fluids and we were able to take him home just about an hour after getting to the office. I’m happy to say that 3 days later Fonzie is back to eating, drinking water and being his normal self :) Dr.Smith really was the nicest vet and didn’t rush us out of there but instead took the time to help our kitty and help us feel more at ease with his situation, and for an emergency clinic it was affordable and quick. Thank you to Dr.Smith and the entire staff for caring about Fonzie and getting him to feel better!!
Steven McCready
21 Nov 2017
REPORT
Outstanding services and staff !!!! Can't say enough about how the handled a difficult situation!!
Mary Engstrom
4 Nov 2017
REPORT
Exceptional care by people who have a passion for animals. Dr Amy Smith has given my shibas the best care.
Nick Perri
28 Oct 2017
REPORT
Dr. Smith has been seeing my pups for years...at her previous offices and now at EVS. I trust her completely and know my boys and girls will be and have been in good and loving hands whenever they vis...
Dr. Smith has been seeing my pups for years...at her previous offices and now at EVS. I trust her completely and know my boys and girls will be and have been in good and loving hands whenever they visit for exams or to have a procedure done. I highly recommend Dr. Smith and EVS.
Laura Wattles
24 Oct 2017
REPORT
We cannot thank the staff at EVS enough for their compassion and assistance. We lost our Rosie, very suddenly, the Wednesday evening before last. It was one of the most difficult experiences that we...
We cannot thank the staff at EVS enough for their compassion and assistance. We lost our Rosie, very suddenly, the Wednesday evening before last. It was one of the most difficult experiences that we have ever had. We were at a loss as to what to do. We were not prepared for this scenario and have never lost a pet at home. Our regular vet was closed for the day. We called EVS and they gave us suggestions on how to proceed and peace of mind. Upon arriving we were met imm...ediately and compassionately by Brooke. She handled our Rosie with all of the love that grieving pet parents needed. We received a beautiful card with condolences from the staff. Today we received a call from Dr. Amy to say that our baby's ashes were ready to come home. Thank you for being there for us during such a difficult hour. I sincerely do not know what we would have done without you all! See More
Connie Canaday Howard
24 Jul 2017
REPORT
This is a great facility. Over the years, and several pets, we've had a need to visit several times -- though the first time with this dog, who's now a senior. As always, a very stressful time was mad...
This is a great facility. Over the years, and several pets, we've had a need to visit several times -- though the first time with this dog, who's now a senior. As always, a very stressful time was made much less so by these folks.
Annie P.
18 Jun 2017
REPORT
My German Shepherd came in unable to walk or stand. The tech and the doctor did a great job! Don't hesitate to take your pet there if you have an emergency.
Melissa M.
31 May 2017
REPORT
My cat declined rapidly during the evening and was really struggling to breathe. I called ahead and told them I was on my way. They took my cat back immediately. Unfortunately, she died while they wer...
My cat declined rapidly during the evening and was really struggling to breathe. I called ahead and told them I was on my way. They took my cat back immediately. Unfortunately, she died while they were trying to start an IV. They were extremely caring and sensitive. Hopefully I don't need them again but if I do I won't hesitate to go here.
Kristin Kaminski
23 May 2017
REPORT
I brought my dog in this past October because he and our other dog had fought. I was shaken because this had never happened before and Nugget's injury looked deep. I can't remember names, I apologize,...
I brought my dog in this past October because he and our other dog had fought. I was shaken because this had never happened before and Nugget's injury looked deep. I can't remember names, I apologize, but the front desk was calm when dealing with frantic me and very patient and the same went for the vet. They examined Nugget and were clear about what they would have to do and upfront on the cost. It was a little over $400, but I was more than willing to spend it on my dog's health. I think I was only there for a little over an hour before they were done (much faster than I anticipated) with only one pause to give additional news and an updated cost which was still under $500 and still not a problem. They made sure I had all my questions answered and were more than available later after I had gotten home and had another question to ask. I even received a call the next day by them to check on my pup which I found rather comforting.
I would absolutely bring my dogs here in the future should an emergency arise, though I certainly hope I wont have to, lol. Thank You!
Carlos Bade
5 May 2017
REPORT
My kitten was having some sort of breathing attack, so at 3 A.M I panicked and rushed her to the closest hospital. What a mistake that was. The girl behind the desk very unpleasant , and when the doct...
My kitten was having some sort of breathing attack, so at 3 A.M I panicked and rushed her to the closest hospital. What a mistake that was. The girl behind the desk very unpleasant , and when the doctor finally came in she was sick coughing all over and acted like she couldn't be bothered . Me panicked and afraid thinking the kitten was choking they said "we should do an x-ray and a full examination "
400$ later they predicted the cat to have asthma and wanted to keep her for observation for a few hours . I said ok and went home and looked up vets for my kitten. When I came back I picks up my cat , whose butt was soaked in her own pee , and they said here's a copy of her X-ray, and suggested I get her to a vet for her asthma . Then when I do find a vet tell them so they could fax over their observations and notes on the kitten. I go to a vet a day or two later , and the vet says she has an ear infection and we're shocked that it went un noticed because it was obvious . They said they would call the other place since the disk of my kittens X-rays I was given was not playing . I called the place later that night and told them the name of the vet, and where to fax her notes. Our vet now still has not recieved said notes and when they called they said they had no recollection or notes of my kitten being there.
This place milked me of 400$ and has failed to help my new vet get any information on the visit my kitten had.
Stay away from these con artists!
Tony Nowak
11 Apr 2017
REPORT
For the past 4 years Dr Amy Smith and staff have provided excellent care for our guy Chief!
Dawn Waecker Butusov
10 Apr 2017
REPORT
Thank you to the Drs. and staff of Emergency Veterinary Services, Ltd. for taking such good care of our cat, Sasha. She never would have made it without you. Everything was clearly explained, the Drs....
Thank you to the Drs. and staff of Emergency Veterinary Services, Ltd. for taking such good care of our cat, Sasha. She never would have made it without you. Everything was clearly explained, the Drs. kept us well informed of her progress and everyone was so kind and helpful whenever we called in. I would not hesitate to recommend your facility. Thank you again!
Jane Erickson
5 Feb 2017
REPORT
I brought my dog to EVS this morning, as she was vomiting and unable to walk. The vet tech and Dr. Rick Otto were compassionate and professional. Dr. Otto diagnosed her with idiopathic vestibular synd...
I brought my dog to EVS this morning, as she was vomiting and unable to walk. The vet tech and Dr. Rick Otto were compassionate and professional. Dr. Otto diagnosed her with idiopathic vestibular syndrome. He explained the problem well and I left feeling much better knowing what her issues were and how they will likely improve. I had a really great experience and would go back there without question. Excellent experience.
Finishing Touch
6 Jan 2017
REPORT
I am so grateful for this clinic and Dr Otto! They have been there to rescue our pooches and get us through some really tough times! They have my highest recommendations!
Joe Ryan
2 Jan 2017
REPORT
Have a great experience with Dr. Rick Otto. We thought our new puppy had swallowed a rubber piece off a door stopper when it went missing. Dr. Otto was very patient with us and took great care to answ...
Have a great experience with Dr. Rick Otto. We thought our new puppy had swallowed a rubber piece off a door stopper when it went missing. Dr. Otto was very patient with us and took great care to answer our questions about possible surgery. Luckily, the Xray was negative. Instead of charging us the $350 as was quoted on the phone, they only charged us $245. Being it was on New Year's Day, we expected to pay the quoted $350 and would have been fine with paying that amount.
Kelly & Gary
30 Dec 2016
REPORT
We've been into the Emergency Veterinary Services in Lisle a few times over the past years. Dr Amy Smith and her staff are outstanding & very caring, compassionate people. Unfortunately, we had to v...
We've been into the Emergency Veterinary Services in Lisle a few times over the past years. Dr Amy Smith and her staff are outstanding & very caring, compassionate people. Unfortunately, we had to visit them for some unhappy occasions, but Dr Amy and her staff were there for support and always gave very straight answers, feedback to our questions and best suggestions for our loved pets. They never beat around the bush or suggest treatments that are not the correct suggested path to take. Their technology at the clinic is top notch, I was most recently surprised to see that a x-ray of our Patches (Cat) was reviewable on a tablet in a separate service room, I thought this was way cool! The clinic is very clean and always open when we need to make a stop. I would highly suggest this clinic if you have any pet emergency in the future.
Thanks everyone, we will definitely continue to make our way from Carol Stream to Lisle for our pet emergencies!
Lina Smulkaitis
3 Dec 2016
REPORT
On the early morning of Thanksgiving, my small dog started out yelling and crying in pain. She continued to cry for the rest of the day, and we thought she hurt her back. After hours of waiting to see...
On the early morning of Thanksgiving, my small dog started out yelling and crying in pain. She continued to cry for the rest of the day, and we thought she hurt her back. After hours of waiting to see if rest helped, we contacted Emergency Veterinary Services since they were open on the holiday. They saw my dog immediately. They provided excellent care, and asked very detailed questions. After an X-ray it was determined she is a bit sensitive to pain (aka a big baby) that she had mild discomfort, but no serious issues. Dr. Otto was wonderful at explaining the treatment. He even ran bloodwork after the X-ray didn't turn anything up because he had seen another patient with similar symptoms with a different diagnosis. The staff provided wonderful care, and after lots of rest and her prescribed meds she is back to being the crazy dog we knew before she injured herself.
I am so pleased with the way staff treated both me and my dog. They are definitely top on the list for when one of my other furry creatures needs emergency care!
Stacey Lyon Abe
24 Oct 2016
REPORT
Our 10 1/2 week golden puppy was having the urge to potty for about 2 hours one night this past week, I realize that may be more info than you want to hear, so we took him in to EVS around 8:00pm. Dr...
Our 10 1/2 week golden puppy was having the urge to potty for about 2 hours one night this past week, I realize that may be more info than you want to hear, so we took him in to EVS around 8:00pm. Dr. Smith was on duty and she and the rest of her staff loved all over our little Sawyer who was acting perfectly fine. Dr. Smith wasn't finding anything wrong with him but wanted to take him in the back to further exam the situation. She came back in about 10 minutes and had found that our little pup had eaten a piece of wire...something found in the garden we suppose. She took x-rays and determined there was no more wire in him...they all loved on him and sent us on our way. A wonderful staff all around! We left there knowing that we had made the right decision. We lost our 13 year old golden a couple months ago and had to take him to EVS one day when he was 12 because he suddenly couldn't use his back legs. We didn't know if he had slipped on ice or if it was his arthritis doing a major flare up. It was very frightening, as one can imagine. Dr. Otto was on call that day and once again the entire staff was very comforting and patient. Thank you EVS!!!
Courtney C.
18 Oct 2016
REPORT
We brought my 14 year old dog in here Sunday night. I was really upset because I've had her for 12 years, so I knew something was seriously wrong. They ran tests and found some kind of mass in her sto...
We brought my 14 year old dog in here Sunday night. I was really upset because I've had her for 12 years, so I knew something was seriously wrong. They ran tests and found some kind of mass in her stomach area. The doctor was kind and thorough in explaining the x-rays, but suggested an ultrasound for a diagnosis confirmation. They did give us the X-rays on the CD so we could bring it to our vet. When I brought her in the following day to my vet, the vet there did say she agreed with what the vet said here. They were pretty quick at getting us in and out. All in all, it was about $400 for x-rays and the emergency visit.
Angela Dearman
11 Oct 2016
REPORT
From the time I called until the time I left they were so attentive to my kitties needs! My cat who is not social also loved the vet! ( very unusual for her!) That is meant to be a huge compliment. Th...
From the time I called until the time I left they were so attentive to my kitties needs! My cat who is not social also loved the vet! ( very unusual for her!) That is meant to be a huge compliment. They are focused, fast to get her in when I arrived, and definitely caring. I pray I don't need emergency service in the future for my pets, but if I do I will return. I was recommended by a friend and I recommend to all as well. Thanks for your great care! It matters!
Mal Christine
4 Jul 2016
REPORT
Only in the past week my dog's personality had changed drastically, so yesterday I took her to EVS after my primary vets had failed to find anything wrong in her a few days prior. The vet here was jus...
Only in the past week my dog's personality had changed drastically, so yesterday I took her to EVS after my primary vets had failed to find anything wrong in her a few days prior. The vet here was just fantastic. He took me seriously as I described what was wrong with my dog and ran several tests and x-rays, and eventually found her spleen enlarged and immediately took her into emergency surgery and removed it successfully. Very very unfortunately, he broke to me that it's most likely cancer and in that case she has 2-6 months left to live. While of course this was the worst news on the planet for me, I felt the need to come on here and tell everyone how wonderful this facility is; they took me seriously, acted accordingly, and were honest with me despite how difficult it was to hear. If I had chosen to listen to my primary vets who did nothing to help my dog, if I did not take my dog into EVS yesterday, she apparently would've been dead within a few days, and as terrible as her prognosis is I feel so lucky that EVS gave me at least 2-6 months to have with my sweet angel and that I didn't have to come home to the most horrible shock in a few days' time. Thank you so much EVS for taking me seriously, for doing everything you could, and for being so kind to me in the most awful moment of my life. And for anyone reading this, just a tip of advice, never trust your vets enough to ignore when you know something is wrong with your pet and never wait. Lucy is only 6, and eight days ago she was fully normal, and it took only one week's time for her health to decline to near-death. Thank you again EVS <3
Susan B.
10 May 2016
REPORT
Emergency Veterinary Services is a caring, compassionate, professional organization with high service standards. We took our American Bulldog there one night recently due to a broken toenail that was...
Emergency Veterinary Services is a caring, compassionate, professional organization with high service standards. We took our American Bulldog there one night recently due to a broken toenail that was causing him quite a bit of pain. They treated him quickly and efficiently. What had been an "Oh no!" nighttime emergency situation was taken care of in minutes, so that we and our dog could go on about our evening and get a good night's rest. They provided antibiotics and pain meds to assure a good recovery. Throughout, they treated us and our dog with respect and caring. It's clear that they love animals. Great job!
Danielle A.
15 Jan 2016
REPORT
My bf and I found ourselves at Lisle Emergency Vet twice over a 4 day period. We foster cats for a car rescue and one of our fosters fell extremely ill on New Years Eve. We were told to go directly to...
My bf and I found ourselves at Lisle Emergency Vet twice over a 4 day period. We foster cats for a car rescue and one of our fosters fell extremely ill on New Years Eve. We were told to go directly to Lisle ER Vet and we rushed there with him around noon. The staff rushed him in back and shortly after told us that he would't survive and needed to be put down. We were both devastated but they let us in the room with him to say goodbye. The doctor was so gentle with going over the procedure and how we should handle our other cats at home to keep them healthy.Unfortunately, three days later on Sunday, we found ourselves back at Lisle ER Vet, this time with one of our resident kitties. She had also come down with what had taken away our foster cat. We asked the Vet what we could do and he gently told us that she would be in less pain if we said goodbye. He gave us time to discuss our options among ourselves and when we decided that it would be better to put her down peacefully, the Vet and Vet Tech were both very sweet and understanding with our broken hearts. They let us hold her as she fell asleep and again, explained the process with receiving her ashes and what to do at home. We followed their advice and I'm happy to say that the disease that took our two cats from us hasn't hit any of our other cats at home.I am sad that I had to use Lisle ER Vet with during such sad times, but I would recommend it for any emergency needs. All the employees that we can into contact while we were there were very knowledgeable and very understanding. We received a beautiful card from there after our kitty passed that now sits next to her picture frame memorial. I honestly hope that I don't have to go back any time soon, but I know exactly where I will go if I ever have an emergency in the future.
Pup PyChild
4 Jan 2016
REPORT
Thank you so much for helping us through such a hard night with our corgi, Eli. Thank you for responding quickly, we know you did all you could. Thank you for treating us with such care after he was g...
Thank you so much for helping us through such a hard night with our corgi, Eli. Thank you for responding quickly, we know you did all you could. Thank you for treating us with such care after he was gone and for letting us say goodbye. It really meant a lot to us. The worst night of our lives was made a little easier by the empathy your staff showed us.
Pam Seloover Schettek
6 Dec 2015
REPORT
My little 5 pound chiweenie started having seizures in the middle of the night. I believe he would have died if not for the Emergency Vet. They're so knowledgeable and I'm amazed they were able to fin...
My little 5 pound chiweenie started having seizures in the middle of the night. I believe he would have died if not for the Emergency Vet. They're so knowledgeable and I'm amazed they were able to find a vein on my tiny guy so he could get fluids. They are amazing!
Kitty K.
15 Nov 2015
REPORT
Emergency Veterinary Services has been there for my pets with both happy and tragic outcomes. They handle both with professionalism and compassion. From the time my dog ate something bad (pass the st...
Emergency Veterinary Services has been there for my pets with both happy and tragic outcomes. They handle both with professionalism and compassion. From the time my dog ate something bad (pass the stomach pump, please) to when my 17-year-old cat made her final vet visit, we have been very pleased with the vets and staff. There is always a follow-up call to see how the pets are doing, and the prices are reasonable. On the visit that every pet owner dreads - and I was not expecting to have to do it quite yet - we were treated with gentleness. Our cat was euthanized with care, wrapped in blankets, and she left this world with love. The vets and staff sent us a beautiful handwritten note within a day or so. I recommend Emergency Veterinary Services so highly.
Natalie Nelson-Sansores
9 Nov 2015
REPORT
I've brought Leo, our bullmastiff here a few times. They Always seem to get sick or be injured late night on a Saturday or Sunday. The entire staff here is BEYOND amazing. The vet even sat in the floo...
I've brought Leo, our bullmastiff here a few times. They Always seem to get sick or be injured late night on a Saturday or Sunday. The entire staff here is BEYOND amazing. The vet even sat in the floor with Leo for about 45 minutes just trying to figure him out and what was wrong. The best people ever, I can't say enough good things! It's too bad they can't be open day time, I would for sure use this place.
Kami Prokopec
27 Sep 2015
REPORT
We brought our sweet Shadow in at a little before 2 a.m. Friday morning with what ended up being a grave illness. Dr. Amy Smith and Melissa Keske were the absolute sweetest with our furbaby and with u...
We brought our sweet Shadow in at a little before 2 a.m. Friday morning with what ended up being a grave illness. Dr. Amy Smith and Melissa Keske were the absolute sweetest with our furbaby and with us, explaining everything, every step of the way. We unfortunately had to euthanize Shadow, but Dr. Amy Smith let us love on him before and after he was gone for as long as we wanted. We can't thank them enough for their compassion and understanding.
Diana Vollmer
2 Jul 2015
REPORT
Amazing service from everyone I have encountered! We've made many visits in the past year or so and I'm so thankful for the knowledge and compassion. Dr. Otto is very educated in canine epilepsy and...
Amazing service from everyone I have encountered! We've made many visits in the past year or so and I'm so thankful for the knowledge and compassion. Dr. Otto is very educated in canine epilepsy and has been very honest and straightforward with his advice and care.
Danielle R.
15 Jun 2015
REPORT
The emergency services for pets is great! I took my cat there yesterday because he wasn't feeling well and I found out that he was constipated. And they had to stick an enema in his behind. And he was...
The emergency services for pets is great! I took my cat there yesterday because he wasn't feeling well and I found out that he was constipated. And they had to stick an enema in his behind. And he was back to his normal self. And we got to pick him up later that night. Recommend this to all!!!
Erin M.
23 May 2015
REPORT
So my cat can't seem to have issues during normal vet hours. We recently moved to the area and our regular vet is in Geneva anyway. Loki wasn't peeing normally and soiled his bed. We were thinking abo...
So my cat can't seem to have issues during normal vet hours. We recently moved to the area and our regular vet is in Geneva anyway. Loki wasn't peeing normally and soiled his bed. We were thinking about waiting till Tuesday to take him in to the regular vet. After some internet research I decided to call EVS to see what they thought. Due to a potential complete blockage which can be deadly, we took him in. For emergency services I found the cost extremely reasonable. 95 dollars for the exam and then all diagnostics and treatment was comparable to a normal day time vet visit. I was pleased with both techs that were there and the vet that saw my cat. For having to go to the emergency vet it was an "enjoyable" experience.
Laura C.
20 May 2015
REPORT
A trip to the emergency vet is never a fun experience. The staff here makes it as enjoyable as possible. The staff REALLY cares about animals, it's very obvious! The night before I was supposed to ...
A trip to the emergency vet is never a fun experience. The staff here makes it as enjoyable as possible. The staff REALLY cares about animals, it's very obvious! The night before I was supposed to go on vacation, I noticed something was wrong with my cat. I called over to Emergency Veterinary Services and they told me to bring him over. After a short 20 minute wait, they began treating my cat. Again, Dr. Smith and the vet techs were really caring and asked a lot of questions to make sure they understood what was going on with my cat. They thoroughly assessed his issues and provided me with medications, prescription food and instructions for care. They even sent over their lab work and x-rays to my usual vet.They do require payment at time of service. I felt what I was charged was reasonable. I wouldn't hesitate to take any of my pets here again in an emergency.
Lynn H.
1 Apr 2015
REPORT
I can't say enough about how pleased I was with my first visit here. Professional courteous staff that cares more about you sick animal then about building a huge bill.Dr Otto was great with my 10 wee...
I can't say enough about how pleased I was with my first visit here. Professional courteous staff that cares more about you sick animal then about building a huge bill.Dr Otto was great with my 10 week old puppy Rosie who suddenly developed kennel cough. Something I have never experienced in all my years of sharing my life with pets. The sound is just awful. But Dr Otto assured me with medication and rest Rosie will soon be good as new. This is the friendliest emergency vet office (both personally and on the wallet) that I have ever been too.It is comforting to know I have finally found somewhere to go with a sick pet when our regular doctors are not in the office. I will have no problem going back if the need arises.Highly highly recommended!
Wendy L.
14 Feb 2015
REPORT
This facility and the people who work there are wonderful. I've been there twice now and they are kind, compassionate and efficient. They work well with my regular vet. If you have a pet emergency,...
This facility and the people who work there are wonderful. I've been there twice now and they are kind, compassionate and efficient. They work well with my regular vet. If you have a pet emergency, these are the people to see. Thank you all!
JR F.
25 Jan 2015
REPORT
Unfortunately, I found myself at this location late last night with my family's elderly and ailed dog. There was no question in our mind what we were going to have to do when we walked into this clini...
Unfortunately, I found myself at this location late last night with my family's elderly and ailed dog. There was no question in our mind what we were going to have to do when we walked into this clinic. The front office staff and the veterinarian were exceptionally pleasant and kind. They assured us we were doing the right thing - the humane thing. They handled the entire situation thoughtfully and were genuinely sympathetic. I'm thankful they were there with us, to not only comfort our dog as she passed, but to comfort us with the situation. They are lovely people.
Matt S.
23 Jan 2015
REPORT
Dr. Amy Smith and the gang were a pleasure to work with. Amy has a tremendous bed side manner that most vets just don't get right at all. We have been to countless vets because our older dog had horri...
Dr. Amy Smith and the gang were a pleasure to work with. Amy has a tremendous bed side manner that most vets just don't get right at all. We have been to countless vets because our older dog had horrible allergies, so we have experience with what to look for. We scheduled a spay with Amy and everything went flawlessly. From the introduction to our dog, surgery, and follow up I could t have asked for better care and service. I was even given some water to quench my thirst while waiting. Go here if your pet needs help.
Nick Sarno
6 Nov 2014
REPORT
Dr. Amy Smith is everything you would want in a veterinarian. Kind, gentle, thorough, informative, patient... I could go on and on. When it comes to my pets I will admit I can be a bit overbearing, s...
Dr. Amy Smith is everything you would want in a veterinarian. Kind, gentle, thorough, informative, patient... I could go on and on. When it comes to my pets I will admit I can be a bit overbearing, so I can have a number of questions or concerns and have encountered some cold unpersonable vets who I have not meshed well with. This is never the case with Dr. Smith. She is always happy to patiently answer any and all of my questions and ease my mind. I've been bringing my pets to see her for years and could not be happier with every visit. Thanks Dr. Smith!
Marge D.
30 Aug 2014
REPORT
Thanks soooo much to Dr Otto & his staff for their kindness to our dog in need of emergency visit!!
Renita M.
16 Jun 2014
REPORT
For you and your furry friends' sakes, I hope you don't need this place.But if you do, you're in good hands.We dog-sat for my in-laws for over a week recently while they went on vacation. His second n...
For you and your furry friends' sakes, I hope you don't need this place.But if you do, you're in good hands.We dog-sat for my in-laws for over a week recently while they went on vacation. His second night with us, we found him nosing around in my purse, with an empty ibuprofen bottle on the floor, open. Immediate panic set in. I found this place from the All Creatures Great & Small website (that's where we take our dog for his regular vet visits), called them, and they recommended I come in right away.On my way there, while at a stoplight, I discovered the contents of the pill bottle were actually in the bottom of my purse. But since I'm not OCD enough to have counted them previously, I could not be 100% certain the dog hadn't eaten any, so I continued on. The staff immediately took the dog back to start treatment while I filled out some paperwork. I told them what I knew - and that he couldn't have eaten more than a couple, max - and they in turn told me what they had done and what they recommended. No pills were found in the dog's vomit, and I felt even more reassured that he probably hadn't actually eaten any, but until those talking-dog collars from UP become reality, I had to make sure.The short story is that the staff was friendly and professional and the vet himself was very reassuring. They were happy to answer my silly questions and even a few followups on the phone. I went home with two bottles of pills, instructions, a report and the reassurance that no permanent damage had been done.Like I said, I hope you don't need Emergency Vet Services, but if you do, these folks are really great. Also, the dog got his revenge a week later when he chewed up my nice work sandals.
Cori Pierson
23 Jan 2014
REPORT
Dr. Amy & her staff are fantastic. I have been here on 3 separate occasions in the past few months and it each time she and her associates have been wonderful! Being in a nerve wracking situation wit...
Dr. Amy & her staff are fantastic. I have been here on 3 separate occasions in the past few months and it each time she and her associates have been wonderful! Being in a nerve wracking situation with your pet is always tough, and they are very nice and but most importantly great to my dog. I wouldn't take her anywhere else in an emergency. Wish she was open during regular vet hours too!
LOIS B.
21 Jan 2013
REPORT
I can understand some people, when the visit does not have a positive outcome, want to blame someone, but after a number of visits here over 20 years, I am glad they are here.For our latest visit, our...
I can understand some people, when the visit does not have a positive outcome, want to blame someone, but after a number of visits here over 20 years, I am glad they are here.For our latest visit, our dog was in respiratory distress and was seen immediately. Being in the medical profession, I found the treatment to be "spot on" and when our dog was stabilized, the doctor came out and explained everything including follow up care. We were in, treated, and out in 30 minutes.Yes, the waiting room is in desperate need of "cheering up', but there are new owners who will hopefully improve the overall appearance so you are not soooooooo totally depressed while waiting. Yes, it is probably more expensive than your regular vet, but it is the middle of the night and they are THERE.However, the staff we dealt with, Emma and Dr. James Bascharon, were both compassionate and caring and answered all our questions. We did not even have to deal with any of the paper work until we were ready to leave.
Pat E.
31 Dec 2012
REPORT
Been here three times with three dogs. I can tell you right now it is by far the most depressing place I have ever been besides a cemetery. Putting a pet down is worse than saying good bye to a human....
Been here three times with three dogs. I can tell you right now it is by far the most depressing place I have ever been besides a cemetery. Putting a pet down is worse than saying good bye to a human. F*&k you Mike Vick!
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(630) 960-2900
FAQs
Where is Emergency Veterinary Services Of Lisle located?
Emergency Veterinary Services Of Lisle is located at 820 Ogden Ave, NULL, Lisle,NULL 60532. It's easily accessible to pet owners in the Lisle area and surrounding communities.
What hours is Emergency Veterinary Services Of Lisle open?
Emergency Veterinary Services Of Lisle is openMonday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. It is closed on Saturdays. It is closed on Sundays.
How can I book an appointment at Emergency Veterinary Services Of Lisle?
You can book an appointment online with Emergency Veterinary Services Of Lisle via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Emergency Veterinary Services Of Lisle offer?
Emergency Veterinary Services Of Lisle in Lisle offers a range of veterinary services, including Boarding, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Emergency Veterinary Services Of Lisle provide boarding or kennel services?
Yes, Emergency Veterinary Services Of Lisle has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Emergency Veterinary Services Of Lisle?
Emergency Veterinary Services Of Lisle provides spaying and neutering services for pets. Their veterinary team in Lisle has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Emergency Veterinary Services Of Lisle
Lisle, Illinois
General Info
Emergency Veterinary Services Of Lisle delivers pet care across Lisle and Illinois by fostering emotional connections and shared responsibilities between veterinary professionals and pet owners. Cats require a preliminary stage of indirect eye contact before they permit examinations. Canine subjects potentially benefit from decelerated step transitions and may need authorization to examine tools through scent. The clinic employs a species-specific method that responds emotionally by steering clear of overstimulation while modifying for tolerance limits. This process regards owners as complete collaborative partners throughout its entirety. Veterinarians use observations of pets' domestic behaviors—responses to storms, sleeping partners, and reactions to new textures—as clinical data. Emergency Veterinary Services Of Lisle delivers healthcare assistance across preventive planning and diagnostics while offering internal medicine support alongside nutrition advisement and dental care for multi-species senior pet wellness. Each procedure's schedule meticulously matches the animal’s capacity to remain serene and attentive. Certain pets experience diagnostic processes divided among multiple visits or coupled with anxiety-reducing preparation plans. Exotic pets require individualized management approaches to avert stress-induced health issues. Following medical appointments, families receive signal-based post-care instructions to monitor pain expressions and judge overstimulation from sound or activity before resuming normal interactions. Each treatment plan embodies a distinct rhythm that dictates the appropriate moments to pause, engage, and reassess progress. Emergency Veterinary Services Of Lisle delivers veterinary care to pets and families in Lisle and nearby Illinois regions through an emotionally guided approach that respects each patient's unique stress signals, physical language, and timing needs.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Services
Boarding
Surgery
Reviews
Kimberly Aguirre
15 Jul 2018
Dr. Rick Otto and Jennifer provided the most compassionate care to my Stella who had congestive heart failure. His medical treatment gave me one more day and night with her before they both helped her...
Dr. Rick Otto and Jennifer provided the most compassionate care to my Stella who had congestive heart failure. His medical treatment gave me one more day and night with her before they both helped her make her final journey. Services were compassionate, empathetic and sympathetic.
Gina Kociuba
14 Jul 2018
WORST. PLACE. EVER. Too bad you can't give 0 stars! I took my dog that was having trouble breathing here 2 weeks ago. The vet spent most of the hour I was there explaining to me that my dog had Conges...
WORST. PLACE. EVER. Too bad you can't give 0 stars! I took my dog that was having trouble breathing here 2 weeks ago. The vet spent most of the hour I was there explaining to me that my dog had Congestive Heart Failure (determined via x-ray) and that even with medication he MIGHT last 6 months!! She also told me that my dog should be hospitalized but because he was too anxious they were sending him home with me! No blood tests, no O2 test, gave some oxygen and a shot. Then sent me home with pills. My dog DIED less than 12 hours later! I'm considering legal action!! Do yourself and pet a favor and go somewhere else...your pets LIFE depends on it!!
Karamia
3 Jun 2018
Wonderful, compassionate and caring. Prices are very reasonable for emergency services. Dr. Smith is down to earth, and is a great doctor. Hugely recommend!
Ruth B
2 Apr 2018
So appreciative of Staff and Dr. Otto when I brought my dog in on Easter Sunday. He was seen right away, treated thoroughly and is doing well today. I felt very comfortable with Dr. Otto and his team.
Ricardo Robles-Braaten
16 Mar 2018
Had to take my dog here. The staff were GREAT. Very pleased!
Peggy Sellig
26 Jan 2018
Dr Otto again thank you for doing benders surgery so quickly he is here to day because of your gift of healing and talents of being a top surgeon I'm his grandma lol and thank for talking to me on th...
Dr Otto again thank you for doing benders surgery so quickly he is here to day because of your gift of healing and talents of being a top surgeon I'm his grandma lol and thank for talking to me on the phone because I was a way and my boys were there with him god bless you and your caring staff
m p
25 Jan 2018
I had taken my dog in on 1/14/2018, early morning with serious implications. Being as worried as I was I called the facility and they were ready for him when we arrived. Dr. Otto was extremely profes...
I had taken my dog in on 1/14/2018, early morning with serious implications. Being as worried as I was I called the facility and they were ready for him when we arrived. Dr. Otto was extremely professional and sensitive to the situation. The staff Terra and Alx were exceptional as well. After the tests and the X-Ray it was discovered he had an enlarged spleen that was ready to burst. The Dr. and his staff advised me of Benders condition, I went ahead and had the surgery. The surgery went well without complications, the staff was very sympathetic the entire time and always kept me up to date. Once the surgery was done, they informed me that he was going to be ok and kept him over night. When I picked him up the next morning he looked a million times better. Today 1/24/2018 Bender is 100% back to his loving normal self. I would recommend this vet to anyone, our regular Vet also gives Dr. Otto high compliments and said Bender was in good hands.
Mother of Chihuahuas
14 Jan 2018
On of my best friends recommended that I take my Furbabies, Lola And Sophia, here because she said they are the best. She also said that the owner is great and is her favorite. My late furbaby Lady, h...
On of my best friends recommended that I take my Furbabies, Lola And Sophia, here because she said they are the best. She also said that the owner is great and is her favorite. My late furbaby Lady, her vet, Dr. Ruth, was in Green Trails Animal Clinic, so I know this ER is the place I want to take my Furbabies if there is a health emergency with them.
Tamara Burkhart
5 Jan 2018
I brought my kitty Fonzie here on 1/1 and couldn’t have asked for better service or a better outcome. Fonzie had been throwing up for a couple of days and was not his normal rambunctious self, and Dr....
I brought my kitty Fonzie here on 1/1 and couldn’t have asked for better service or a better outcome. Fonzie had been throwing up for a couple of days and was not his normal rambunctious self, and Dr. Smith took the time to listen to all of our concerns and treated Fonzie gently and with care. After an X-ray to rule out any blockages, Dr.Smith went over all of our options with us to get him back to feeling better. He got some meds and fluids and we were able to take him home just about an hour after getting to the office. I’m happy to say that 3 days later Fonzie is back to eating, drinking water and being his normal self :) Dr.Smith really was the nicest vet and didn’t rush us out of there but instead took the time to help our kitty and help us feel more at ease with his situation, and for an emergency clinic it was affordable and quick. Thank you to Dr.Smith and the entire staff for caring about Fonzie and getting him to feel better!!
Steven McCready
21 Nov 2017
Outstanding services and staff !!!! Can't say enough about how the handled a difficult situation!!
Mary Engstrom
4 Nov 2017
Exceptional care by people who have a passion for animals. Dr Amy Smith has given my shibas the best care.
Nick Perri
28 Oct 2017
Dr. Smith has been seeing my pups for years...at her previous offices and now at EVS. I trust her completely and know my boys and girls will be and have been in good and loving hands whenever they vis...
Dr. Smith has been seeing my pups for years...at her previous offices and now at EVS. I trust her completely and know my boys and girls will be and have been in good and loving hands whenever they visit for exams or to have a procedure done. I highly recommend Dr. Smith and EVS.
Laura Wattles
24 Oct 2017
We cannot thank the staff at EVS enough for their compassion and assistance. We lost our Rosie, very suddenly, the Wednesday evening before last. It was one of the most difficult experiences that we...
We cannot thank the staff at EVS enough for their compassion and assistance. We lost our Rosie, very suddenly, the Wednesday evening before last. It was one of the most difficult experiences that we have ever had. We were at a loss as to what to do. We were not prepared for this scenario and have never lost a pet at home. Our regular vet was closed for the day. We called EVS and they gave us suggestions on how to proceed and peace of mind. Upon arriving we were met imm...ediately and compassionately by Brooke. She handled our Rosie with all of the love that grieving pet parents needed. We received a beautiful card with condolences from the staff. Today we received a call from Dr. Amy to say that our baby's ashes were ready to come home. Thank you for being there for us during such a difficult hour. I sincerely do not know what we would have done without you all! See More
Connie Canaday Howard
24 Jul 2017
This is a great facility. Over the years, and several pets, we've had a need to visit several times -- though the first time with this dog, who's now a senior. As always, a very stressful time was mad...
This is a great facility. Over the years, and several pets, we've had a need to visit several times -- though the first time with this dog, who's now a senior. As always, a very stressful time was made much less so by these folks.
Annie P.
18 Jun 2017
My German Shepherd came in unable to walk or stand. The tech and the doctor did a great job! Don't hesitate to take your pet there if you have an emergency.
Melissa M.
31 May 2017
My cat declined rapidly during the evening and was really struggling to breathe. I called ahead and told them I was on my way. They took my cat back immediately. Unfortunately, she died while they wer...
My cat declined rapidly during the evening and was really struggling to breathe. I called ahead and told them I was on my way. They took my cat back immediately. Unfortunately, she died while they were trying to start an IV. They were extremely caring and sensitive. Hopefully I don't need them again but if I do I won't hesitate to go here.
Kristin Kaminski
23 May 2017
I brought my dog in this past October because he and our other dog had fought. I was shaken because this had never happened before and Nugget's injury looked deep. I can't remember names, I apologize,...
I brought my dog in this past October because he and our other dog had fought. I was shaken because this had never happened before and Nugget's injury looked deep. I can't remember names, I apologize, but the front desk was calm when dealing with frantic me and very patient and the same went for the vet. They examined Nugget and were clear about what they would have to do and upfront on the cost. It was a little over $400, but I was more than willing to spend it on my dog's health. I think I was only there for a little over an hour before they were done (much faster than I anticipated) with only one pause to give additional news and an updated cost which was still under $500 and still not a problem. They made sure I had all my questions answered and were more than available later after I had gotten home and had another question to ask. I even received a call the next day by them to check on my pup which I found rather comforting.
I would absolutely bring my dogs here in the future should an emergency arise, though I certainly hope I wont have to, lol. Thank You!
Carlos Bade
5 May 2017
My kitten was having some sort of breathing attack, so at 3 A.M I panicked and rushed her to the closest hospital. What a mistake that was. The girl behind the desk very unpleasant , and when the doct...
My kitten was having some sort of breathing attack, so at 3 A.M I panicked and rushed her to the closest hospital. What a mistake that was. The girl behind the desk very unpleasant , and when the doctor finally came in she was sick coughing all over and acted like she couldn't be bothered . Me panicked and afraid thinking the kitten was choking they said "we should do an x-ray and a full examination "
400$ later they predicted the cat to have asthma and wanted to keep her for observation for a few hours . I said ok and went home and looked up vets for my kitten. When I came back I picks up my cat , whose butt was soaked in her own pee , and they said here's a copy of her X-ray, and suggested I get her to a vet for her asthma . Then when I do find a vet tell them so they could fax over their observations and notes on the kitten. I go to a vet a day or two later , and the vet says she has an ear infection and we're shocked that it went un noticed because it was obvious . They said they would call the other place since the disk of my kittens X-rays I was given was not playing . I called the place later that night and told them the name of the vet, and where to fax her notes. Our vet now still has not recieved said notes and when they called they said they had no recollection or notes of my kitten being there.
This place milked me of 400$ and has failed to help my new vet get any information on the visit my kitten had.
Stay away from these con artists!
Tony Nowak
11 Apr 2017
For the past 4 years Dr Amy Smith and staff have provided excellent care for our guy Chief!
Dawn Waecker Butusov
10 Apr 2017
Thank you to the Drs. and staff of Emergency Veterinary Services, Ltd. for taking such good care of our cat, Sasha. She never would have made it without you. Everything was clearly explained, the Drs....
Thank you to the Drs. and staff of Emergency Veterinary Services, Ltd. for taking such good care of our cat, Sasha. She never would have made it without you. Everything was clearly explained, the Drs. kept us well informed of her progress and everyone was so kind and helpful whenever we called in. I would not hesitate to recommend your facility. Thank you again!
Jane Erickson
5 Feb 2017
I brought my dog to EVS this morning, as she was vomiting and unable to walk. The vet tech and Dr. Rick Otto were compassionate and professional. Dr. Otto diagnosed her with idiopathic vestibular synd...
I brought my dog to EVS this morning, as she was vomiting and unable to walk. The vet tech and Dr. Rick Otto were compassionate and professional. Dr. Otto diagnosed her with idiopathic vestibular syndrome. He explained the problem well and I left feeling much better knowing what her issues were and how they will likely improve. I had a really great experience and would go back there without question. Excellent experience.
Finishing Touch
6 Jan 2017
I am so grateful for this clinic and Dr Otto! They have been there to rescue our pooches and get us through some really tough times! They have my highest recommendations!
Joe Ryan
2 Jan 2017
Have a great experience with Dr. Rick Otto. We thought our new puppy had swallowed a rubber piece off a door stopper when it went missing. Dr. Otto was very patient with us and took great care to answ...
Have a great experience with Dr. Rick Otto. We thought our new puppy had swallowed a rubber piece off a door stopper when it went missing. Dr. Otto was very patient with us and took great care to answer our questions about possible surgery. Luckily, the Xray was negative. Instead of charging us the $350 as was quoted on the phone, they only charged us $245. Being it was on New Year's Day, we expected to pay the quoted $350 and would have been fine with paying that amount.
Kelly & Gary
30 Dec 2016
We've been into the Emergency Veterinary Services in Lisle a few times over the past years. Dr Amy Smith and her staff are outstanding & very caring, compassionate people. Unfortunately, we had to v...
We've been into the Emergency Veterinary Services in Lisle a few times over the past years. Dr Amy Smith and her staff are outstanding & very caring, compassionate people. Unfortunately, we had to visit them for some unhappy occasions, but Dr Amy and her staff were there for support and always gave very straight answers, feedback to our questions and best suggestions for our loved pets. They never beat around the bush or suggest treatments that are not the correct suggested path to take. Their technology at the clinic is top notch, I was most recently surprised to see that a x-ray of our Patches (Cat) was reviewable on a tablet in a separate service room, I thought this was way cool! The clinic is very clean and always open when we need to make a stop. I would highly suggest this clinic if you have any pet emergency in the future.
Thanks everyone, we will definitely continue to make our way from Carol Stream to Lisle for our pet emergencies!
Lina Smulkaitis
3 Dec 2016
On the early morning of Thanksgiving, my small dog started out yelling and crying in pain. She continued to cry for the rest of the day, and we thought she hurt her back. After hours of waiting to see...
On the early morning of Thanksgiving, my small dog started out yelling and crying in pain. She continued to cry for the rest of the day, and we thought she hurt her back. After hours of waiting to see if rest helped, we contacted Emergency Veterinary Services since they were open on the holiday. They saw my dog immediately. They provided excellent care, and asked very detailed questions. After an X-ray it was determined she is a bit sensitive to pain (aka a big baby) that she had mild discomfort, but no serious issues. Dr. Otto was wonderful at explaining the treatment. He even ran bloodwork after the X-ray didn't turn anything up because he had seen another patient with similar symptoms with a different diagnosis. The staff provided wonderful care, and after lots of rest and her prescribed meds she is back to being the crazy dog we knew before she injured herself.
I am so pleased with the way staff treated both me and my dog. They are definitely top on the list for when one of my other furry creatures needs emergency care!
Stacey Lyon Abe
24 Oct 2016
Our 10 1/2 week golden puppy was having the urge to potty for about 2 hours one night this past week, I realize that may be more info than you want to hear, so we took him in to EVS around 8:00pm. Dr...
Our 10 1/2 week golden puppy was having the urge to potty for about 2 hours one night this past week, I realize that may be more info than you want to hear, so we took him in to EVS around 8:00pm. Dr. Smith was on duty and she and the rest of her staff loved all over our little Sawyer who was acting perfectly fine. Dr. Smith wasn't finding anything wrong with him but wanted to take him in the back to further exam the situation. She came back in about 10 minutes and had found that our little pup had eaten a piece of wire...something found in the garden we suppose. She took x-rays and determined there was no more wire in him...they all loved on him and sent us on our way. A wonderful staff all around! We left there knowing that we had made the right decision. We lost our 13 year old golden a couple months ago and had to take him to EVS one day when he was 12 because he suddenly couldn't use his back legs. We didn't know if he had slipped on ice or if it was his arthritis doing a major flare up. It was very frightening, as one can imagine. Dr. Otto was on call that day and once again the entire staff was very comforting and patient. Thank you EVS!!!
Courtney C.
18 Oct 2016
We brought my 14 year old dog in here Sunday night. I was really upset because I've had her for 12 years, so I knew something was seriously wrong. They ran tests and found some kind of mass in her sto...
We brought my 14 year old dog in here Sunday night. I was really upset because I've had her for 12 years, so I knew something was seriously wrong. They ran tests and found some kind of mass in her stomach area. The doctor was kind and thorough in explaining the x-rays, but suggested an ultrasound for a diagnosis confirmation. They did give us the X-rays on the CD so we could bring it to our vet. When I brought her in the following day to my vet, the vet there did say she agreed with what the vet said here. They were pretty quick at getting us in and out. All in all, it was about $400 for x-rays and the emergency visit.
Angela Dearman
11 Oct 2016
From the time I called until the time I left they were so attentive to my kitties needs! My cat who is not social also loved the vet! ( very unusual for her!) That is meant to be a huge compliment. Th...
From the time I called until the time I left they were so attentive to my kitties needs! My cat who is not social also loved the vet! ( very unusual for her!) That is meant to be a huge compliment. They are focused, fast to get her in when I arrived, and definitely caring. I pray I don't need emergency service in the future for my pets, but if I do I will return. I was recommended by a friend and I recommend to all as well. Thanks for your great care! It matters!
Mal Christine
4 Jul 2016
Only in the past week my dog's personality had changed drastically, so yesterday I took her to EVS after my primary vets had failed to find anything wrong in her a few days prior. The vet here was jus...
Only in the past week my dog's personality had changed drastically, so yesterday I took her to EVS after my primary vets had failed to find anything wrong in her a few days prior. The vet here was just fantastic. He took me seriously as I described what was wrong with my dog and ran several tests and x-rays, and eventually found her spleen enlarged and immediately took her into emergency surgery and removed it successfully. Very very unfortunately, he broke to me that it's most likely cancer and in that case she has 2-6 months left to live. While of course this was the worst news on the planet for me, I felt the need to come on here and tell everyone how wonderful this facility is; they took me seriously, acted accordingly, and were honest with me despite how difficult it was to hear. If I had chosen to listen to my primary vets who did nothing to help my dog, if I did not take my dog into EVS yesterday, she apparently would've been dead within a few days, and as terrible as her prognosis is I feel so lucky that EVS gave me at least 2-6 months to have with my sweet angel and that I didn't have to come home to the most horrible shock in a few days' time. Thank you so much EVS for taking me seriously, for doing everything you could, and for being so kind to me in the most awful moment of my life. And for anyone reading this, just a tip of advice, never trust your vets enough to ignore when you know something is wrong with your pet and never wait. Lucy is only 6, and eight days ago she was fully normal, and it took only one week's time for her health to decline to near-death. Thank you again EVS <3
Susan B.
10 May 2016
Emergency Veterinary Services is a caring, compassionate, professional organization with high service standards. We took our American Bulldog there one night recently due to a broken toenail that was...
Emergency Veterinary Services is a caring, compassionate, professional organization with high service standards. We took our American Bulldog there one night recently due to a broken toenail that was causing him quite a bit of pain. They treated him quickly and efficiently. What had been an "Oh no!" nighttime emergency situation was taken care of in minutes, so that we and our dog could go on about our evening and get a good night's rest. They provided antibiotics and pain meds to assure a good recovery. Throughout, they treated us and our dog with respect and caring. It's clear that they love animals. Great job!
Danielle A.
15 Jan 2016
My bf and I found ourselves at Lisle Emergency Vet twice over a 4 day period. We foster cats for a car rescue and one of our fosters fell extremely ill on New Years Eve. We were told to go directly to...
My bf and I found ourselves at Lisle Emergency Vet twice over a 4 day period. We foster cats for a car rescue and one of our fosters fell extremely ill on New Years Eve. We were told to go directly to Lisle ER Vet and we rushed there with him around noon. The staff rushed him in back and shortly after told us that he would't survive and needed to be put down. We were both devastated but they let us in the room with him to say goodbye. The doctor was so gentle with going over the procedure and how we should handle our other cats at home to keep them healthy.Unfortunately, three days later on Sunday, we found ourselves back at Lisle ER Vet, this time with one of our resident kitties. She had also come down with what had taken away our foster cat. We asked the Vet what we could do and he gently told us that she would be in less pain if we said goodbye. He gave us time to discuss our options among ourselves and when we decided that it would be better to put her down peacefully, the Vet and Vet Tech were both very sweet and understanding with our broken hearts. They let us hold her as she fell asleep and again, explained the process with receiving her ashes and what to do at home. We followed their advice and I'm happy to say that the disease that took our two cats from us hasn't hit any of our other cats at home.I am sad that I had to use Lisle ER Vet with during such sad times, but I would recommend it for any emergency needs. All the employees that we can into contact while we were there were very knowledgeable and very understanding. We received a beautiful card from there after our kitty passed that now sits next to her picture frame memorial. I honestly hope that I don't have to go back any time soon, but I know exactly where I will go if I ever have an emergency in the future.
Pup PyChild
4 Jan 2016
Thank you so much for helping us through such a hard night with our corgi, Eli. Thank you for responding quickly, we know you did all you could. Thank you for treating us with such care after he was g...
Thank you so much for helping us through such a hard night with our corgi, Eli. Thank you for responding quickly, we know you did all you could. Thank you for treating us with such care after he was gone and for letting us say goodbye. It really meant a lot to us. The worst night of our lives was made a little easier by the empathy your staff showed us.
Pam Seloover Schettek
6 Dec 2015
My little 5 pound chiweenie started having seizures in the middle of the night. I believe he would have died if not for the Emergency Vet. They're so knowledgeable and I'm amazed they were able to fin...
My little 5 pound chiweenie started having seizures in the middle of the night. I believe he would have died if not for the Emergency Vet. They're so knowledgeable and I'm amazed they were able to find a vein on my tiny guy so he could get fluids. They are amazing!
Kitty K.
15 Nov 2015
Emergency Veterinary Services has been there for my pets with both happy and tragic outcomes. They handle both with professionalism and compassion. From the time my dog ate something bad (pass the st...
Emergency Veterinary Services has been there for my pets with both happy and tragic outcomes. They handle both with professionalism and compassion. From the time my dog ate something bad (pass the stomach pump, please) to when my 17-year-old cat made her final vet visit, we have been very pleased with the vets and staff. There is always a follow-up call to see how the pets are doing, and the prices are reasonable. On the visit that every pet owner dreads - and I was not expecting to have to do it quite yet - we were treated with gentleness. Our cat was euthanized with care, wrapped in blankets, and she left this world with love. The vets and staff sent us a beautiful handwritten note within a day or so. I recommend Emergency Veterinary Services so highly.
Natalie Nelson-Sansores
9 Nov 2015
I've brought Leo, our bullmastiff here a few times. They Always seem to get sick or be injured late night on a Saturday or Sunday. The entire staff here is BEYOND amazing. The vet even sat in the floo...
I've brought Leo, our bullmastiff here a few times. They Always seem to get sick or be injured late night on a Saturday or Sunday. The entire staff here is BEYOND amazing. The vet even sat in the floor with Leo for about 45 minutes just trying to figure him out and what was wrong. The best people ever, I can't say enough good things! It's too bad they can't be open day time, I would for sure use this place.
Kami Prokopec
27 Sep 2015
We brought our sweet Shadow in at a little before 2 a.m. Friday morning with what ended up being a grave illness. Dr. Amy Smith and Melissa Keske were the absolute sweetest with our furbaby and with u...
We brought our sweet Shadow in at a little before 2 a.m. Friday morning with what ended up being a grave illness. Dr. Amy Smith and Melissa Keske were the absolute sweetest with our furbaby and with us, explaining everything, every step of the way. We unfortunately had to euthanize Shadow, but Dr. Amy Smith let us love on him before and after he was gone for as long as we wanted. We can't thank them enough for their compassion and understanding.
Diana Vollmer
2 Jul 2015
Amazing service from everyone I have encountered! We've made many visits in the past year or so and I'm so thankful for the knowledge and compassion. Dr. Otto is very educated in canine epilepsy and...
Amazing service from everyone I have encountered! We've made many visits in the past year or so and I'm so thankful for the knowledge and compassion. Dr. Otto is very educated in canine epilepsy and has been very honest and straightforward with his advice and care.
Danielle R.
15 Jun 2015
The emergency services for pets is great! I took my cat there yesterday because he wasn't feeling well and I found out that he was constipated. And they had to stick an enema in his behind. And he was...
The emergency services for pets is great! I took my cat there yesterday because he wasn't feeling well and I found out that he was constipated. And they had to stick an enema in his behind. And he was back to his normal self. And we got to pick him up later that night. Recommend this to all!!!
Erin M.
23 May 2015
So my cat can't seem to have issues during normal vet hours. We recently moved to the area and our regular vet is in Geneva anyway. Loki wasn't peeing normally and soiled his bed. We were thinking abo...
So my cat can't seem to have issues during normal vet hours. We recently moved to the area and our regular vet is in Geneva anyway. Loki wasn't peeing normally and soiled his bed. We were thinking about waiting till Tuesday to take him in to the regular vet. After some internet research I decided to call EVS to see what they thought. Due to a potential complete blockage which can be deadly, we took him in. For emergency services I found the cost extremely reasonable. 95 dollars for the exam and then all diagnostics and treatment was comparable to a normal day time vet visit. I was pleased with both techs that were there and the vet that saw my cat. For having to go to the emergency vet it was an "enjoyable" experience.
Laura C.
20 May 2015
A trip to the emergency vet is never a fun experience. The staff here makes it as enjoyable as possible. The staff REALLY cares about animals, it's very obvious! The night before I was supposed to ...
A trip to the emergency vet is never a fun experience. The staff here makes it as enjoyable as possible. The staff REALLY cares about animals, it's very obvious! The night before I was supposed to go on vacation, I noticed something was wrong with my cat. I called over to Emergency Veterinary Services and they told me to bring him over. After a short 20 minute wait, they began treating my cat. Again, Dr. Smith and the vet techs were really caring and asked a lot of questions to make sure they understood what was going on with my cat. They thoroughly assessed his issues and provided me with medications, prescription food and instructions for care. They even sent over their lab work and x-rays to my usual vet.They do require payment at time of service. I felt what I was charged was reasonable. I wouldn't hesitate to take any of my pets here again in an emergency.
Lynn H.
1 Apr 2015
I can't say enough about how pleased I was with my first visit here. Professional courteous staff that cares more about you sick animal then about building a huge bill.Dr Otto was great with my 10 wee...
I can't say enough about how pleased I was with my first visit here. Professional courteous staff that cares more about you sick animal then about building a huge bill.Dr Otto was great with my 10 week old puppy Rosie who suddenly developed kennel cough. Something I have never experienced in all my years of sharing my life with pets. The sound is just awful. But Dr Otto assured me with medication and rest Rosie will soon be good as new. This is the friendliest emergency vet office (both personally and on the wallet) that I have ever been too.It is comforting to know I have finally found somewhere to go with a sick pet when our regular doctors are not in the office. I will have no problem going back if the need arises.Highly highly recommended!
Wendy L.
14 Feb 2015
This facility and the people who work there are wonderful. I've been there twice now and they are kind, compassionate and efficient. They work well with my regular vet. If you have a pet emergency,...
This facility and the people who work there are wonderful. I've been there twice now and they are kind, compassionate and efficient. They work well with my regular vet. If you have a pet emergency, these are the people to see. Thank you all!
JR F.
25 Jan 2015
Unfortunately, I found myself at this location late last night with my family's elderly and ailed dog. There was no question in our mind what we were going to have to do when we walked into this clini...
Unfortunately, I found myself at this location late last night with my family's elderly and ailed dog. There was no question in our mind what we were going to have to do when we walked into this clinic. The front office staff and the veterinarian were exceptionally pleasant and kind. They assured us we were doing the right thing - the humane thing. They handled the entire situation thoughtfully and were genuinely sympathetic. I'm thankful they were there with us, to not only comfort our dog as she passed, but to comfort us with the situation. They are lovely people.
Matt S.
23 Jan 2015
Dr. Amy Smith and the gang were a pleasure to work with. Amy has a tremendous bed side manner that most vets just don't get right at all. We have been to countless vets because our older dog had horri...
Dr. Amy Smith and the gang were a pleasure to work with. Amy has a tremendous bed side manner that most vets just don't get right at all. We have been to countless vets because our older dog had horrible allergies, so we have experience with what to look for. We scheduled a spay with Amy and everything went flawlessly. From the introduction to our dog, surgery, and follow up I could t have asked for better care and service. I was even given some water to quench my thirst while waiting. Go here if your pet needs help.
Nick Sarno
6 Nov 2014
Dr. Amy Smith is everything you would want in a veterinarian. Kind, gentle, thorough, informative, patient... I could go on and on. When it comes to my pets I will admit I can be a bit overbearing, s...
Dr. Amy Smith is everything you would want in a veterinarian. Kind, gentle, thorough, informative, patient... I could go on and on. When it comes to my pets I will admit I can be a bit overbearing, so I can have a number of questions or concerns and have encountered some cold unpersonable vets who I have not meshed well with. This is never the case with Dr. Smith. She is always happy to patiently answer any and all of my questions and ease my mind. I've been bringing my pets to see her for years and could not be happier with every visit. Thanks Dr. Smith!
Marge D.
30 Aug 2014
Thanks soooo much to Dr Otto & his staff for their kindness to our dog in need of emergency visit!!
Renita M.
16 Jun 2014
For you and your furry friends' sakes, I hope you don't need this place.But if you do, you're in good hands.We dog-sat for my in-laws for over a week recently while they went on vacation. His second n...
For you and your furry friends' sakes, I hope you don't need this place.But if you do, you're in good hands.We dog-sat for my in-laws for over a week recently while they went on vacation. His second night with us, we found him nosing around in my purse, with an empty ibuprofen bottle on the floor, open. Immediate panic set in. I found this place from the All Creatures Great & Small website (that's where we take our dog for his regular vet visits), called them, and they recommended I come in right away.On my way there, while at a stoplight, I discovered the contents of the pill bottle were actually in the bottom of my purse. But since I'm not OCD enough to have counted them previously, I could not be 100% certain the dog hadn't eaten any, so I continued on. The staff immediately took the dog back to start treatment while I filled out some paperwork. I told them what I knew - and that he couldn't have eaten more than a couple, max - and they in turn told me what they had done and what they recommended. No pills were found in the dog's vomit, and I felt even more reassured that he probably hadn't actually eaten any, but until those talking-dog collars from UP become reality, I had to make sure.The short story is that the staff was friendly and professional and the vet himself was very reassuring. They were happy to answer my silly questions and even a few followups on the phone. I went home with two bottles of pills, instructions, a report and the reassurance that no permanent damage had been done.Like I said, I hope you don't need Emergency Vet Services, but if you do, these folks are really great. Also, the dog got his revenge a week later when he chewed up my nice work sandals.
Cori Pierson
23 Jan 2014
Dr. Amy & her staff are fantastic. I have been here on 3 separate occasions in the past few months and it each time she and her associates have been wonderful! Being in a nerve wracking situation wit...
Dr. Amy & her staff are fantastic. I have been here on 3 separate occasions in the past few months and it each time she and her associates have been wonderful! Being in a nerve wracking situation with your pet is always tough, and they are very nice and but most importantly great to my dog. I wouldn't take her anywhere else in an emergency. Wish she was open during regular vet hours too!
LOIS B.
21 Jan 2013
I can understand some people, when the visit does not have a positive outcome, want to blame someone, but after a number of visits here over 20 years, I am glad they are here.For our latest visit, our...
I can understand some people, when the visit does not have a positive outcome, want to blame someone, but after a number of visits here over 20 years, I am glad they are here.For our latest visit, our dog was in respiratory distress and was seen immediately. Being in the medical profession, I found the treatment to be "spot on" and when our dog was stabilized, the doctor came out and explained everything including follow up care. We were in, treated, and out in 30 minutes.Yes, the waiting room is in desperate need of "cheering up', but there are new owners who will hopefully improve the overall appearance so you are not soooooooo totally depressed while waiting. Yes, it is probably more expensive than your regular vet, but it is the middle of the night and they are THERE.However, the staff we dealt with, Emma and Dr. James Bascharon, were both compassionate and caring and answered all our questions. We did not even have to deal with any of the paper work until we were ready to leave.
Pat E.
31 Dec 2012
Been here three times with three dogs. I can tell you right now it is by far the most depressing place I have ever been besides a cemetery. Putting a pet down is worse than saying good bye to a human....
Been here three times with three dogs. I can tell you right now it is by far the most depressing place I have ever been besides a cemetery. Putting a pet down is worse than saying good bye to a human. F*&k you Mike Vick!
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FAQs
Where is Emergency Veterinary Services Of Lisle located?
Emergency Veterinary Services Of Lisle is located at 820 Ogden Ave, NULL, Lisle,NULL 60532. It's easily accessible to pet owners in the Lisle area and surrounding communities.
What hours is Emergency Veterinary Services Of Lisle open?
Emergency Veterinary Services Of Lisle is openMonday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. It is closed on Saturdays. It is closed on Sundays.
How can I book an appointment at Emergency Veterinary Services Of Lisle?
You can book an appointment online with Emergency Veterinary Services Of Lisle via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Emergency Veterinary Services Of Lisle offer?
Emergency Veterinary Services Of Lisle in Lisle offers a range of veterinary services, including Boarding, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Emergency Veterinary Services Of Lisle provide boarding or kennel services?
Yes, Emergency Veterinary Services Of Lisle has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Emergency Veterinary Services Of Lisle?
Emergency Veterinary Services Of Lisle provides spaying and neutering services for pets. Their veterinary team in Lisle has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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