40 Reviews

Morton Grove Animal Hospital

Morton Grove, Illinois
Reviews
Daniel Beck
3 Jul 2018
REPORT
Great caring people work there. Vets are extremely nice and gentle. Their boarding facility is very nice. I've using them for years.
Linda D
14 Jun 2018
REPORT
Is plac you can trust the take care of your animal
Shawn Bailey
20 Mar 2018
REPORT
Always good with my dog. Pkace has everything you can want from an animal hoslital
Richard Monahan
7 Feb 2018
REPORT
Caring nice facility upfront about costs would recommend
Lindsay Brubaker
8 Sep 2017
REPORT
Everyone was very nice and professional. Facility is newly updated and kept extremely clean. Staff is gentle while working with pets. Very pleased.
Christopher Cada
6 Jul 2017
REPORT
They have been caring and boarding our four legged family member for over a decade. They are compassionate and caring team that knows him by name and how to handle his quirks. Doctor B knows her st... Read More
They have been caring and boarding our four legged family member for over a decade. They are compassionate and caring team that knows him by name and how to handle his quirks. Doctor B knows her stuff. She gives thoughtfull, informed advice on how to approach preventive and corrective care. Read Less
Michael G
6 Jun 2017
REPORT
They are super nice and the place is big and clean, however I feel like every single thing leads to antibiotics and few hundred dollars bill... I always wonder if it was necessary.
Rita Larkin Blum
8 May 2017
REPORT
We first took our German Sheperd Annie, then our Coonhound Daisy and now our new Coonhound pup Bessie. We have always had professional, caring and knowledgable pet care. One of the things I especially... Read More
We first took our German Sheperd Annie, then our Coonhound Daisy and now our new Coonhound pup Bessie. We have always had professional, caring and knowledgable pet care. One of the things I especially like about Dr Bertolllio are her follow up calls to check on our babies during any treatment and after. We trust her and when caring for our beloved pets this is very important to us. Read Less
Feisty E.
3 May 2017
REPORT
The MGAH took great care of our much loved 18 yo Persian kitty before we said good bye to him a month ago. Dr. Harris and all other staff are very easy to work with not the cheapest place but I felt m... Read More
The MGAH took great care of our much loved 18 yo Persian kitty before we said good bye to him a month ago. Dr. Harris and all other staff are very easy to work with not the cheapest place but I felt my pet was cared for. Over last few years he had a surgery, dental cleanings, wound repair, kidney function and other tests all well explained with good outcomes, or as good as can be considering.Like many other older cats, he passed from kidney failure and I can certainly relate to other posters in the same shoes but realize that even the best vet can not tell you how long exactly your cat has left. Some can live with bad number for years, months or maybe just weeks. Use your discretion and do research, old age in combination with chronic disease often signals end fast approaching. If you feel you should refuse any treatment, speak up.Our cat was doing ok for a while on Rx food and seemed well one day, then collapsed unexpectedly the next, and we took Ian to MGAH one last time. We were treated with kindness and concern, and the process awful as it was, went smoothly for the kitty and it was an easy end for him, after a horrible morning. I won't hesitate to take any pet there again, and will. Special mention to David also who took great care of Ian as well. Thank you MGAH. Read Less
Lauren G.
26 Apr 2017
REPORT
I was oolong for a place to board my cat for a few days and Morton Grove Animal Hospital came uo.  Please, at all costs, steer clear of this place for any reason you might think you would want to use ... Read More
I was oolong for a place to board my cat for a few days and Morton Grove Animal Hospital came uo.  Please, at all costs, steer clear of this place for any reason you might think you would want to use it.Few years ago while in California,  my boyfriend brought my cat there.  They almost killed her.  For that service they charges me $2000.  When I got home,  I decided to go elsewhere for a 2nd opinion, but they wouldn't give her files until I paid their fees for the outrageous services they said they performed.   I decided to wait in their office until they gave them to me and they called the police!!!!As it turned out, I took my cat elsewhere, she had a bladder infection.  Antibiotics solved the problem and she was fine.  What a bunch of monsters work at this place.  To think they take advantage of animal lovers at their lowest point is beyond reproach!!!!Shame on them Read Less
Kayla W.
1 Apr 2017
REPORT
This is the nearest place to me that I could find that takes care of exotic pets and they do not disappoint. They treat all my pets like family and know just how to handle and treat rodents. Schedulin... Read More
This is the nearest place to me that I could find that takes care of exotic pets and they do not disappoint. They treat all my pets like family and know just how to handle and treat rodents. Scheduling an appointment is always easy as they have good availability. As well the waiting time between checking in and getting my pets examined is almost non-existent. The place is clean and the staff are very nice. I trust them and I will always come back to them in the future.So I am adding to this review since I had been there recently to put a pet down. They were so kind and went above and beyond in making the experience easiest for my pet and I. They let me decide if I wanted to stay with the pet as they put him down. They had me pay before hand because they didn't want to have to stop me on my way out while I was upset. They also offered that I could exit through a special door so I didn't have to exit through the lobby where people could see me crying. As he was passing they allowed me to time to myself to comfort him and occasionally came in to check on me to offer water or anything I may have needed. A few days later I got a sweet card in the mail as a condolences for my loss and a letter saying that in memory of my pet a donation was made for care to stray animals. I really couldn't ask for anything more they are too kind. Read Less
kayla
24 Mar 2017
REPORT
The nearest place I could find that will examine rodent patients. They treat you like family and know their stuff.
Kathy Koziol
4 Feb 2017
REPORT
If you're wondering if this is the veterinary practice for you...STOP! The staff here is wonderful. We've been bringing our dogs and cats here for 30 years. Dr. Drell, Dr. Harris and Dr. B are amazin... Read More
If you're wondering if this is the veterinary practice for you...STOP! The staff here is wonderful. We've been bringing our dogs and cats here for 30 years. Dr. Drell, Dr. Harris and Dr. B are amazing. Office staff and techs have even come to our home to assist after our boxers died. Love you guys.Read Less
Lysie Michelle Schmidt
11 Jan 2017
REPORT
I've been bringing my pets to Morton Grove Animal Hospital for the past 16 years. I will never go to another hospital.
Julie Colwell
12 Dec 2016
REPORT
J S.
9 Dec 2016
REPORT
This facility is heartless.. I took my cat here for some answers to why he's sick and they couldn't provide an answer for me. After running tests, medications that made my cat even more sick really up... Read More
This facility is heartless.. I took my cat here for some answers to why he's sick and they couldn't provide an answer for me. After running tests, medications that made my cat even more sick really upset me. They don't have a problem charging me over $600 in vet bills and talking me up in the office and telling me one thing and not providing me any answers to my dear cat. I'm am not happy with the receptionist attitude either.. She wasn't caring nor considerate With my questions. The doctor is a sweet talker, very convincing and yet doesn't know what was wrong with my cat. Yet, providing me with medication that my cat responded terribly to it. The doctor is money hungry and has no sympathy for pets. Why did I pay money only to see my cat suffer in pain after medication provided and then my poor cat died a day or so later. I don't trust this facility and they are not sincere individuals. I believe in karma. Be safe and stay away! Read Less
Victor Martinez
20 Nov 2016
REPORT
Nice staff, smart doctors, and very good overall atmosphere.
Tristan Mckinnon
24 Oct 2016
REPORT
Nikki M.
4 Aug 2016
REPORT
They have been amazing in our time of need. Our pup was really sick and it was very emotional.. Dr Harris came up to the office and met me on a Sunday morning to deliver medications after his diagnosi... Read More
They have been amazing in our time of need. Our pup was really sick and it was very emotional.. Dr Harris came up to the office and met me on a Sunday morning to deliver medications after his diagnosis! He's doing a lot better now. The staff is truly caring. Read Less
Lulu Rae
30 Jul 2016
REPORT
When my husband and I moved to Evanston from Michigan 7 years ago, we were nervous about finding a rabbit savvy vet for our rabbits. After doing a quick search on the House Rabbit Society's website, w... Read More
When my husband and I moved to Evanston from Michigan 7 years ago, we were nervous about finding a rabbit savvy vet for our rabbits. After doing a quick search on the House Rabbit Society's website, we decided to try Morton Grove Animal Hospital. Since day one, we've been so thankful that we decided to come here. They have fit us into their busy schedule whenever an emergency/illness arose. Every visit we have been comforted by all the staff even during our most recent visit when we had to say goodbye to one of our rabbits forever. They go above and beyond every time. I wish I could give them a 10 star review. Read Less
Kristin K.
16 Jul 2016
REPORT
I happened upon Morton Grove Animal Hospital after my family and I moved to the area with our three FIV+ cats. I couldn't be happier with the care my cats receive. I've had appointments with all three... Read More
I happened upon Morton Grove Animal Hospital after my family and I moved to the area with our three FIV+ cats. I couldn't be happier with the care my cats receive. I've had appointments with all three veterinarians, and ALL of them are excellent. In addition to the veterinarians, the staff (vet techs, admin, etc.) are wonderful, helpful, and prompt. It takes quite a bit for me to trust someone with my cats. Morton Grove Animal Hospital is the real deal. If you're looking for a vet - look no further. Read Less
Melissa Kuman-Heneghan
7 Jul 2016
REPORT
Love, love ,love this place. They make you feel like family and take great care of your pets.
Sue Scatchell
6 Jul 2016
REPORT
Dr Harris has cared for our dog Zoe for over 12 years! I can't believe it's been that long already. Great staff, very supportive, helpful with concerns! Highly recommend!
Kevin C.
22 Jun 2016
REPORT
So far so good. My wife and I adopted our dog from Chicago Canine Rescue. The docs at MGAH are affiliated in some way to the rescue so we took Harley there for her shots and check ups. Staff is very c... Read More
So far so good. My wife and I adopted our dog from Chicago Canine Rescue. The docs at MGAH are affiliated in some way to the rescue so we took Harley there for her shots and check ups. Staff is very courteous and friendly and the Docs are attentive to questions and worries. Our girl is almost 3 now (we got her at 10 months) and we have gone here every year for her check ups. It's a bit of a ride, about 20-25 minutes from Portage Park, but worth it. Would have been 5 stars but the MGAH is a bit on the pricey side. Read Less
Emily P.
23 May 2016
REPORT
Morton Grove Animal Hospital is open from Mon-Fri 8am-12pm & 2pm-6pm and Sat 8am-3pm.  I've never had a problem getting an appointment.  They have a small, free parking lot. The interior is small, but... Read More
Morton Grove Animal Hospital is open from Mon-Fri 8am-12pm & 2pm-6pm and Sat 8am-3pm.  I've never had a problem getting an appointment.  They have a small, free parking lot. The interior is small, but clean.  I don't think MGAP isn't the cheapest animal hospital, but I also don't think they're extremely overpriced either.  During our first visit our dog, Thor, got a free nail trimming as well as a free bag of Lean Treats :)Thor and I really like MGAP.  We have never met Dr. Brian Harris or Dr. Robi Drell, but  Dr. Katie Bertoglio is understanding and carries herself in a calm, gentle manner. She works or volunteers at the Chicago Canine Rescue (which worked out great because we adopted Thor from CCR).  I really appreciated how Dr. Bertoglio called to check in on how Thor was doing after our last visit (Thor had some diarrhea due to Giardia from Oklahoma).  The staff working at the front desk is wonderful.  Everyone is very sweet. Read Less
Erica J.
22 May 2016
REPORT
These are by far the most caring group of veterinarians I have ever ever met. They love animals and animals love them. It is very clear from the front office staff to the vet techs to the doctors them... Read More
These are by far the most caring group of veterinarians I have ever ever met. They love animals and animals love them. It is very clear from the front office staff to the vet techs to the doctors themselves that this office is an animal first kind of place. If you really want the best care for your furry friend, this is really the best place for it. Read Less
AJ M.
8 Apr 2016
REPORT
The entire MGAH staff is always super friendly and helpful.  We have been taking our dog here since he was a puppy, and my husband's family took all their pets there when he was growing up.  Dr B, Dr ... Read More
The entire MGAH staff is always super friendly and helpful.  We have been taking our dog here since he was a puppy, and my husband's family took all their pets there when he was growing up.  Dr B, Dr Harris, Dr Drell, Annette and the rest of team has always taken great care of our furry family, reassuring us things are normal, or helping us find solutions when they are not.  The doctors are accessible when we have questions, and it's truly one of the benefits of going to a smaller practice that we feel like family and are always greeted like such when we arrive.  We've also used Morton Grove for boarding services when we've needed to be away, and our boy always comes back happy and tired.   Thanks for all you do! Read Less
Taylor N.
29 Feb 2016
REPORT
Such a friendly, helpful bunch of people. My dog stayed here while I was on vacation. When I returned she seemed well cared for and happy. The woman who helped me book the appointment for her made sur... Read More
Such a friendly, helpful bunch of people. My dog stayed here while I was on vacation. When I returned she seemed well cared for and happy. The woman who helped me book the appointment for her made sure everything was taken care of. I had just recently moved here and had a very tight work schedule. She was patient and helped me plan everything out over the phone. It was a completely seamless experience and I will definitely utilize their boarding and veterinary services in the future. Read Less
Joyce Rudd
24 Sep 2015
REPORT
They have alway been very accommodating to my pet's need. From emergency surgery on Jo's foot after normal office hours and getting Jake on meds for his allergies! And they always do follow up phone ... Read More
They have alway been very accommodating to my pet's need. From emergency surgery on Jo's foot after normal office hours and getting Jake on meds for his allergies! And they always do follow up phone calls from every visit! Read Less
Dianne Murphy
23 Sep 2015
REPORT
We have been going to the Morton Grove Animal Hospital for years. They are excellent, compassionate , and knowledgeable. I love boarding our dog there, knowing that if anything happens, his vet is rig... Read More
We have been going to the Morton Grove Animal Hospital for years. They are excellent, compassionate , and knowledgeable. I love boarding our dog there, knowing that if anything happens, his vet is right there. We're in Evanston, but still taking our dog there. Read Less
Denise G.
14 May 2014
REPORT
After coming to MGAH since 3/13 for our cat Coco who at that time was 17 years old, I am horrified by the recent changes in this vet practice, which is founded by husband and wife team, Dr. Harris and... Read More
After coming to MGAH since 3/13 for our cat Coco who at that time was 17 years old, I am horrified by the recent changes in this vet practice, which is founded by husband and wife team, Dr. Harris and Dr. Bertoglio.  Their support staff and front office staff is stellar.  My cat Coco was diagnosed with hyperthyroidism, renal failure and pancreatitis.  She was very, very ill.  Obviously, I wanted anything that would save her - medicine, tests, whatever!  In March of 2013 I received my first bill; it was just under $700.00.  Dr. Harris never told me how much any of the countless tests were going to cost.  Honestly, in his defense, at that time I do not think it would have mattered.  I would have paid any ways...she was my best friend and I wasn't going to let her die.  This scenario went on and on until March of 2014, which was her last office visit with Dr. Harris.  Coco wasn't improving.  Now nearly 19 years old, could barely walk, see or hear.  Dr. Harris still pushed and pushed for the same tests.  WHY???  Coco was dying.  In 1 year I had spent nearly $2,700.00 on tests for Coco...all the same tests.  The test all came back the same, we treated her the same and multiple times he tried to have me treat her for condition I knew were unnecessary.  He's a salesman.  He made money off me and my dying cat. All they see is money, especially off the elderly animals.  Funny thing is - I thought he actually cared.  I was just too distraught to see through it at the time.  That is why I am writing this review.  I lost my job in late 2013 and had trouble with paying a vet bill in full.  I asked Dr. Harris if I could put it on my credit card to pay in full several days later.  He stated, "I don't handle any of the finances at all and that I'd have to talk to the front office."  I did just that and later learned that ALL financial matters are handled by Dr. Harris and Dr. Bertoglio, NOT the front office.  There was some good cop bad cop going on.  Coco passed away May 2, 2014 at home, right next to me.  I am very grateful for this.  I called MGAH as soon as they open and told them she passed....they put Dr. Harris on the phone.  Here's what he said, "Bring her in to make the accommodations, ok?"  Needless to say I was shocked.  No, I'm sorry, my condolences...not a word.  When I arrived, sobbing like a child, with my best friend wrapped in the blanket she died on; I sat in the waiting room because there wasn't a room for us to go into.  Dr. Harris hadn't even communicated with the front office that we were on our way.  It was terrible.  Linda, the office manager took us in an office because there was nowhere else to go.  Dr. Harris didn't even come to see us.Because my income is so shattered currently;  I have advised MGAH I cannot pay for Coco's cremation until 5/28/14.  Dr. Harris will not release Coco to me until then.  As if I wouldn't pay this final debt for my best friend.  It's all about the money at Morton Grove Animal Hospital, NOT the animals. I have two other cats and I will NEVER bring them there. Read Less
nick d.
12 May 2014
REPORT
Everyone was very friendly and gave us some good advice with our cat. He's having some lab work done and we'll be hearing back from them soon.
Amy R.
14 Jan 2014
REPORT
You can't go wrong with any of the vets at Morton Grove Animal Hospital. Our beloved senior dog regularly saw Dr. Bertoglio for the last three years of his life, and we were honored to have her perfor... Read More
You can't go wrong with any of the vets at Morton Grove Animal Hospital. Our beloved senior dog regularly saw Dr. Bertoglio for the last three years of his life, and we were honored to have her perform the procedure when it came time to end his suffering. We were devastated to lose our dog, but they were so kind and patient with us through the whole process. They also gave us plenty of time to say goodbye and unlimited time to grieve until we were finally ready to part ways. One of the receptionists, Annette, even came in to check on us and offer her condolences after the procedure, and we were really touched.Every experience here has been full of compassion and genuine concern. You can tell that Drs Bertolgio, Drell, and Harris all love their job, and their techs were all top notch as well.A note on prices - everything is, unfortunately, expensive. However, we found comparable prices at other vets in the area. I fear that it's more an issue of location - Cook County is a pricey place to live, so you're not going to find country vet prices here. Of course, no one ever said that having a pet would be cheap!! Read Less
David Sansing
8 Aug 2013
REPORT
A superb facility, staffed by caring and knowledgeable Vets and assistants.
Erica B.
6 May 2013
REPORT
So thrilled to have found this animal hospital right near our house. We have two pitbulls, one of them a puppy, and they have been nothing but kind and attentive to her needs. They love on her and tre... Read More
So thrilled to have found this animal hospital right near our house. We have two pitbulls, one of them a puppy, and they have been nothing but kind and attentive to her needs. They love on her and treat us with lots of patience and are able to fit us in when needed. They are open until 6, so this allows us to be able to come in right from work if need be. The staff I have encountered so far, has been overly kind and supportive. So happy my dogs are in great hands! Read Less
E C.
4 Jan 2013
REPORT
I'm glad that other people have had better experiences with MGAH than I have.  My family's 10-year old dog was diagnosed with diabetes at the beginning of last year.  The MGAH vets who worked with us ... Read More
I'm glad that other people have had better experiences with MGAH than I have.  My family's 10-year old dog was diagnosed with diabetes at the beginning of last year.  The MGAH vets who worked with us continued to push for drugs and methods that did not show any signs of improvement in our dog.  In fact, his diabetes got worse, and he began to develop cataracts.  We even did our own research and got second opinions, but we didn't want to switch vets since our dog had a long history at this vet; therefore, we thought that by discussing our findings, we would have a better chance at finding a solution together.  However, they were not very willing or open to other options, and they continued to push for expensive medicines, expensive checkups, expensive procedures and tests--over and over and over again.  A couple vets and friends who had dogs with diabetes informed us that we could help alleviate some of the costs by doing at-home tests that are just as effective as some of the expensive "spot checks" that MGAH performed quite often, and we tried to have this option to save some money... during a spot check (his last one because we felt so ignored and uncared for by this point), which took literally less than five minutes, we found that his diabetes was not in control and was getting worse, and when we asked if we could perform a test like this at home while still administering the insulin, one vet's answer to us was, "No, that won't work. Come back next time for another spot check."  She just left us in the room for the frontdesk ladies to take care of us.Since then, we have been going to another vet in the city, and although MGAH is literally a 10-minute drive from my home, the drive into and back from the city is worth it because I feel much happier and at peace knowing that my dog's in good hands--honest ones at that, too.  Our current vet always, ALWAYS gives us as many feasible options as possible, and they really do have everyone's best interest in mind.  They actually agreed that some of the practices that we experienced might not have been the best for our dog, and after trying a couple different things, our dog's diabetes has been regulated.So, again, I'm glad others have had a great experience at MGAH, but don't be afraid to shop around and get second opinions.  Don't let distance and convenience be the only factor as to why you stick with a vet... I wish I would've just taken my dog to another vet sooner because I think we would've been able to do a lot much more quickly and perhaps maybe have avoided his vision loss for a bit longer... Read Less
Amy V.
23 Oct 2012
REPORT
Even though they're almost an hour away, I have taken my bunny Cinnamon there since she was a baby based on recommendations by the House Rabbit Society. She's now 9 1/2 years old and in great health t... Read More
Even though they're almost an hour away, I have taken my bunny Cinnamon there since she was a baby based on recommendations by the House Rabbit Society. She's now 9 1/2 years old and in great health thanks to Dr. Drell and the other vets at MG Animal Hospital. The staff is all very friendly and their prices are very fair. I wholeheartedly recommend them. Read Less
Kevin S.
3 Apr 2012
REPORT
Both of my dogs have been coming in here for years. The service has been great and the few times ive had to come in with an "emergency" they showed great compassion and care. The prices can get a litt... Read More
Both of my dogs have been coming in here for years. The service has been great and the few times ive had to come in with an "emergency" they showed great compassion and care. The prices can get a little up there but I have seen that at many other vets. even though the price of boarding is higher then where I used to go I choose to board my dogs there when I go on vacation after the previous boarding facility I took them to did things to worry me ( my dogs didnt crap for a full 24hrs after coming home which makes me wonder about feeding schedule).......but after picking up my dogs from morton grove they "go" right a way which is a good sign and puts my mind at ease. My only gripe is one out of their control...the waiting area is small and is right there when you walk in.....I have no problems with my dogs but if your dog or animal isnt friendly with others I would walk in alone before hand to make sure the coast is clear. besides that I love the facility and the people there and will continue to go as long as I live in the area. thanks morton grove animal hospital..... RONA AND BACON SAY HI. Read Less
Laura B.
10 Nov 2010
REPORT
Great, knowledgeable vets and quite possibly the nicest, friendliest receptionists and vet techs you will ever meet.We took our dog here after being unhappy with the shelter-recommended vet we tried f... Read More
Great, knowledgeable vets and quite possibly the nicest, friendliest receptionists and vet techs you will ever meet.We took our dog here after being unhappy with the shelter-recommended vet we tried first. Ever since, we have been hooked. They are a great, caring staff that show real concern about your pet and take the time to work with you.I highly recommend Dr. Drell if you can get her - she was very considerate to work within our means, like switching from expensive doggie antibiotics (our dog's skin breaks out because he's allergic to just about everything under the sun) to people antibiotics that we could get at Walmart for $10. However, they are all good, recommending thorough care without going overboard. They never try to pressure you into any services, procedures, or products. They offer various surgical and hospital procedures, and were (super) great when our dog had an ulcer and needed treatment. Not only did they take great care of him, but the staff -- the receptionist in particular -- was incredibly sweet and caring through a tough few days. Lastly, they also offer boarding, but if you live in the area, their vet tech Anna can house sit for really reasonable rates - I highly recommend! Read Less
Jean Z.
4 May 2007
REPORT
Cindy Olson was our first doc.  She's really nice and informative and really showed we weren't just a number.  She called a few hours after we had our girl in the vet on this Saturday to check on our ... Read More
Cindy Olson was our first doc.  She's really nice and informative and really showed we weren't just a number.  She called a few hours after we had our girl in the vet on this Saturday to check on our pup and reminded me she'd be calling me at 8am on SUNDAY to check the baby's status.  She gave me a list of a few things to grab from Walgreens and keep on hand, gave us some speical bland diet food to cure the queezy tummy.Also, it appears they have a hairy pot belly in the yard next to the clinic! How cool is that?  We've spent nearly a grand at this place now, we've had the pup for 3 months.   she's recently gotten spayed and teeth done and chipped and all that for under the quoted proice.   Lori LOVES going to the office here - but i think cause she's still got the puppy jump and loves "new friends"...Highly recommend this hospitallori's 8 months now, 20 pounds....she's just been in for a rabies and anal express cost me 35$ but i didnt realize it was fair price, and didnt question it but just paid it and took off.   i'll be back i'm sure. Read Less
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(847) 965-4010
9128 Waukegan Road
Morton Grove Illinois 60053
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Morton Grove Animal Hospital

Morton Grove, Illinois
(40)
9128 Waukegan Road
Morton Grove Illinois 60053
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Daniel Beck
3 Jul 2018
REPORT
Great caring people work there. Vets are extremely nice and gentle. Their boarding facility is very nice. I've using them for years.
Linda D
14 Jun 2018
REPORT
Is plac you can trust the take care of your animal
Shawn Bailey
20 Mar 2018
REPORT
Always good with my dog. Pkace has everything you can want from an animal hoslital
Richard Monahan
7 Feb 2018
REPORT
Caring nice facility upfront about costs would recommend
Lindsay Brubaker
8 Sep 2017
REPORT
Everyone was very nice and professional. Facility is newly updated and kept extremely clean. Staff is gentle while working with pets. Very pleased.
Christopher Cada
6 Jul 2017
REPORT
They have been caring and boarding our four legged family member for over a decade. They are compassionate and caring team that knows him by name and how to handle his quirks. Doctor B knows her st... Read More
They have been caring and boarding our four legged family member for over a decade. They are compassionate and caring team that knows him by name and how to handle his quirks. Doctor B knows her stuff. She gives thoughtfull, informed advice on how to approach preventive and corrective care. Read Less
Michael G
6 Jun 2017
REPORT
They are super nice and the place is big and clean, however I feel like every single thing leads to antibiotics and few hundred dollars bill... I always wonder if it was necessary.
Rita Larkin Blum
8 May 2017
REPORT
We first took our German Sheperd Annie, then our Coonhound Daisy and now our new Coonhound pup Bessie. We have always had professional, caring and knowledgable pet care. One of the things I especially... Read More
We first took our German Sheperd Annie, then our Coonhound Daisy and now our new Coonhound pup Bessie. We have always had professional, caring and knowledgable pet care. One of the things I especially like about Dr Bertolllio are her follow up calls to check on our babies during any treatment and after. We trust her and when caring for our beloved pets this is very important to us. Read Less
Feisty E.
3 May 2017
REPORT
The MGAH took great care of our much loved 18 yo Persian kitty before we said good bye to him a month ago. Dr. Harris and all other staff are very easy to work with not the cheapest place but I felt m... Read More
The MGAH took great care of our much loved 18 yo Persian kitty before we said good bye to him a month ago. Dr. Harris and all other staff are very easy to work with not the cheapest place but I felt my pet was cared for. Over last few years he had a surgery, dental cleanings, wound repair, kidney function and other tests all well explained with good outcomes, or as good as can be considering.Like many other older cats, he passed from kidney failure and I can certainly relate to other posters in the same shoes but realize that even the best vet can not tell you how long exactly your cat has left. Some can live with bad number for years, months or maybe just weeks. Use your discretion and do research, old age in combination with chronic disease often signals end fast approaching. If you feel you should refuse any treatment, speak up.Our cat was doing ok for a while on Rx food and seemed well one day, then collapsed unexpectedly the next, and we took Ian to MGAH one last time. We were treated with kindness and concern, and the process awful as it was, went smoothly for the kitty and it was an easy end for him, after a horrible morning. I won't hesitate to take any pet there again, and will. Special mention to David also who took great care of Ian as well. Thank you MGAH. Read Less
Lauren G.
26 Apr 2017
REPORT
I was oolong for a place to board my cat for a few days and Morton Grove Animal Hospital came uo.  Please, at all costs, steer clear of this place for any reason you might think you would want to use ... Read More
I was oolong for a place to board my cat for a few days and Morton Grove Animal Hospital came uo.  Please, at all costs, steer clear of this place for any reason you might think you would want to use it.Few years ago while in California,  my boyfriend brought my cat there.  They almost killed her.  For that service they charges me $2000.  When I got home,  I decided to go elsewhere for a 2nd opinion, but they wouldn't give her files until I paid their fees for the outrageous services they said they performed.   I decided to wait in their office until they gave them to me and they called the police!!!!As it turned out, I took my cat elsewhere, she had a bladder infection.  Antibiotics solved the problem and she was fine.  What a bunch of monsters work at this place.  To think they take advantage of animal lovers at their lowest point is beyond reproach!!!!Shame on them Read Less
Kayla W.
1 Apr 2017
REPORT
This is the nearest place to me that I could find that takes care of exotic pets and they do not disappoint. They treat all my pets like family and know just how to handle and treat rodents. Schedulin... Read More
This is the nearest place to me that I could find that takes care of exotic pets and they do not disappoint. They treat all my pets like family and know just how to handle and treat rodents. Scheduling an appointment is always easy as they have good availability. As well the waiting time between checking in and getting my pets examined is almost non-existent. The place is clean and the staff are very nice. I trust them and I will always come back to them in the future.So I am adding to this review since I had been there recently to put a pet down. They were so kind and went above and beyond in making the experience easiest for my pet and I. They let me decide if I wanted to stay with the pet as they put him down. They had me pay before hand because they didn't want to have to stop me on my way out while I was upset. They also offered that I could exit through a special door so I didn't have to exit through the lobby where people could see me crying. As he was passing they allowed me to time to myself to comfort him and occasionally came in to check on me to offer water or anything I may have needed. A few days later I got a sweet card in the mail as a condolences for my loss and a letter saying that in memory of my pet a donation was made for care to stray animals. I really couldn't ask for anything more they are too kind. Read Less
kayla
24 Mar 2017
REPORT
The nearest place I could find that will examine rodent patients. They treat you like family and know their stuff.
Kathy Koziol
4 Feb 2017
REPORT
If you're wondering if this is the veterinary practice for you...STOP! The staff here is wonderful. We've been bringing our dogs and cats here for 30 years. Dr. Drell, Dr. Harris and Dr. B are amazin... Read More
If you're wondering if this is the veterinary practice for you...STOP! The staff here is wonderful. We've been bringing our dogs and cats here for 30 years. Dr. Drell, Dr. Harris and Dr. B are amazing. Office staff and techs have even come to our home to assist after our boxers died. Love you guys.Read Less
Lysie Michelle Schmidt
11 Jan 2017
REPORT
I've been bringing my pets to Morton Grove Animal Hospital for the past 16 years. I will never go to another hospital.
Julie Colwell
12 Dec 2016
REPORT
J S.
9 Dec 2016
REPORT
This facility is heartless.. I took my cat here for some answers to why he's sick and they couldn't provide an answer for me. After running tests, medications that made my cat even more sick really up... Read More
This facility is heartless.. I took my cat here for some answers to why he's sick and they couldn't provide an answer for me. After running tests, medications that made my cat even more sick really upset me. They don't have a problem charging me over $600 in vet bills and talking me up in the office and telling me one thing and not providing me any answers to my dear cat. I'm am not happy with the receptionist attitude either.. She wasn't caring nor considerate With my questions. The doctor is a sweet talker, very convincing and yet doesn't know what was wrong with my cat. Yet, providing me with medication that my cat responded terribly to it. The doctor is money hungry and has no sympathy for pets. Why did I pay money only to see my cat suffer in pain after medication provided and then my poor cat died a day or so later. I don't trust this facility and they are not sincere individuals. I believe in karma. Be safe and stay away! Read Less
Victor Martinez
20 Nov 2016
REPORT
Nice staff, smart doctors, and very good overall atmosphere.
Tristan Mckinnon
24 Oct 2016
REPORT
Nikki M.
4 Aug 2016
REPORT
They have been amazing in our time of need. Our pup was really sick and it was very emotional.. Dr Harris came up to the office and met me on a Sunday morning to deliver medications after his diagnosi... Read More
They have been amazing in our time of need. Our pup was really sick and it was very emotional.. Dr Harris came up to the office and met me on a Sunday morning to deliver medications after his diagnosis! He's doing a lot better now. The staff is truly caring. Read Less
Lulu Rae
30 Jul 2016
REPORT
When my husband and I moved to Evanston from Michigan 7 years ago, we were nervous about finding a rabbit savvy vet for our rabbits. After doing a quick search on the House Rabbit Society's website, w... Read More
When my husband and I moved to Evanston from Michigan 7 years ago, we were nervous about finding a rabbit savvy vet for our rabbits. After doing a quick search on the House Rabbit Society's website, we decided to try Morton Grove Animal Hospital. Since day one, we've been so thankful that we decided to come here. They have fit us into their busy schedule whenever an emergency/illness arose. Every visit we have been comforted by all the staff even during our most recent visit when we had to say goodbye to one of our rabbits forever. They go above and beyond every time. I wish I could give them a 10 star review. Read Less
Kristin K.
16 Jul 2016
REPORT
I happened upon Morton Grove Animal Hospital after my family and I moved to the area with our three FIV+ cats. I couldn't be happier with the care my cats receive. I've had appointments with all three... Read More
I happened upon Morton Grove Animal Hospital after my family and I moved to the area with our three FIV+ cats. I couldn't be happier with the care my cats receive. I've had appointments with all three veterinarians, and ALL of them are excellent. In addition to the veterinarians, the staff (vet techs, admin, etc.) are wonderful, helpful, and prompt. It takes quite a bit for me to trust someone with my cats. Morton Grove Animal Hospital is the real deal. If you're looking for a vet - look no further. Read Less
Melissa Kuman-Heneghan
7 Jul 2016
REPORT
Love, love ,love this place. They make you feel like family and take great care of your pets.
Sue Scatchell
6 Jul 2016
REPORT
Dr Harris has cared for our dog Zoe for over 12 years! I can't believe it's been that long already. Great staff, very supportive, helpful with concerns! Highly recommend!
Kevin C.
22 Jun 2016
REPORT
So far so good. My wife and I adopted our dog from Chicago Canine Rescue. The docs at MGAH are affiliated in some way to the rescue so we took Harley there for her shots and check ups. Staff is very c... Read More
So far so good. My wife and I adopted our dog from Chicago Canine Rescue. The docs at MGAH are affiliated in some way to the rescue so we took Harley there for her shots and check ups. Staff is very courteous and friendly and the Docs are attentive to questions and worries. Our girl is almost 3 now (we got her at 10 months) and we have gone here every year for her check ups. It's a bit of a ride, about 20-25 minutes from Portage Park, but worth it. Would have been 5 stars but the MGAH is a bit on the pricey side. Read Less
Emily P.
23 May 2016
REPORT
Morton Grove Animal Hospital is open from Mon-Fri 8am-12pm & 2pm-6pm and Sat 8am-3pm.  I've never had a problem getting an appointment.  They have a small, free parking lot. The interior is small, but... Read More
Morton Grove Animal Hospital is open from Mon-Fri 8am-12pm & 2pm-6pm and Sat 8am-3pm.  I've never had a problem getting an appointment.  They have a small, free parking lot. The interior is small, but clean.  I don't think MGAP isn't the cheapest animal hospital, but I also don't think they're extremely overpriced either.  During our first visit our dog, Thor, got a free nail trimming as well as a free bag of Lean Treats :)Thor and I really like MGAP.  We have never met Dr. Brian Harris or Dr. Robi Drell, but  Dr. Katie Bertoglio is understanding and carries herself in a calm, gentle manner. She works or volunteers at the Chicago Canine Rescue (which worked out great because we adopted Thor from CCR).  I really appreciated how Dr. Bertoglio called to check in on how Thor was doing after our last visit (Thor had some diarrhea due to Giardia from Oklahoma).  The staff working at the front desk is wonderful.  Everyone is very sweet. Read Less
Erica J.
22 May 2016
REPORT
These are by far the most caring group of veterinarians I have ever ever met. They love animals and animals love them. It is very clear from the front office staff to the vet techs to the doctors them... Read More
These are by far the most caring group of veterinarians I have ever ever met. They love animals and animals love them. It is very clear from the front office staff to the vet techs to the doctors themselves that this office is an animal first kind of place. If you really want the best care for your furry friend, this is really the best place for it. Read Less
AJ M.
8 Apr 2016
REPORT
The entire MGAH staff is always super friendly and helpful.  We have been taking our dog here since he was a puppy, and my husband's family took all their pets there when he was growing up.  Dr B, Dr ... Read More
The entire MGAH staff is always super friendly and helpful.  We have been taking our dog here since he was a puppy, and my husband's family took all their pets there when he was growing up.  Dr B, Dr Harris, Dr Drell, Annette and the rest of team has always taken great care of our furry family, reassuring us things are normal, or helping us find solutions when they are not.  The doctors are accessible when we have questions, and it's truly one of the benefits of going to a smaller practice that we feel like family and are always greeted like such when we arrive.  We've also used Morton Grove for boarding services when we've needed to be away, and our boy always comes back happy and tired.   Thanks for all you do! Read Less
Taylor N.
29 Feb 2016
REPORT
Such a friendly, helpful bunch of people. My dog stayed here while I was on vacation. When I returned she seemed well cared for and happy. The woman who helped me book the appointment for her made sur... Read More
Such a friendly, helpful bunch of people. My dog stayed here while I was on vacation. When I returned she seemed well cared for and happy. The woman who helped me book the appointment for her made sure everything was taken care of. I had just recently moved here and had a very tight work schedule. She was patient and helped me plan everything out over the phone. It was a completely seamless experience and I will definitely utilize their boarding and veterinary services in the future. Read Less
Joyce Rudd
24 Sep 2015
REPORT
They have alway been very accommodating to my pet's need. From emergency surgery on Jo's foot after normal office hours and getting Jake on meds for his allergies! And they always do follow up phone ... Read More
They have alway been very accommodating to my pet's need. From emergency surgery on Jo's foot after normal office hours and getting Jake on meds for his allergies! And they always do follow up phone calls from every visit! Read Less
Dianne Murphy
23 Sep 2015
REPORT
We have been going to the Morton Grove Animal Hospital for years. They are excellent, compassionate , and knowledgeable. I love boarding our dog there, knowing that if anything happens, his vet is rig... Read More
We have been going to the Morton Grove Animal Hospital for years. They are excellent, compassionate , and knowledgeable. I love boarding our dog there, knowing that if anything happens, his vet is right there. We're in Evanston, but still taking our dog there. Read Less
Denise G.
14 May 2014
REPORT
After coming to MGAH since 3/13 for our cat Coco who at that time was 17 years old, I am horrified by the recent changes in this vet practice, which is founded by husband and wife team, Dr. Harris and... Read More
After coming to MGAH since 3/13 for our cat Coco who at that time was 17 years old, I am horrified by the recent changes in this vet practice, which is founded by husband and wife team, Dr. Harris and Dr. Bertoglio.  Their support staff and front office staff is stellar.  My cat Coco was diagnosed with hyperthyroidism, renal failure and pancreatitis.  She was very, very ill.  Obviously, I wanted anything that would save her - medicine, tests, whatever!  In March of 2013 I received my first bill; it was just under $700.00.  Dr. Harris never told me how much any of the countless tests were going to cost.  Honestly, in his defense, at that time I do not think it would have mattered.  I would have paid any ways...she was my best friend and I wasn't going to let her die.  This scenario went on and on until March of 2014, which was her last office visit with Dr. Harris.  Coco wasn't improving.  Now nearly 19 years old, could barely walk, see or hear.  Dr. Harris still pushed and pushed for the same tests.  WHY???  Coco was dying.  In 1 year I had spent nearly $2,700.00 on tests for Coco...all the same tests.  The test all came back the same, we treated her the same and multiple times he tried to have me treat her for condition I knew were unnecessary.  He's a salesman.  He made money off me and my dying cat. All they see is money, especially off the elderly animals.  Funny thing is - I thought he actually cared.  I was just too distraught to see through it at the time.  That is why I am writing this review.  I lost my job in late 2013 and had trouble with paying a vet bill in full.  I asked Dr. Harris if I could put it on my credit card to pay in full several days later.  He stated, "I don't handle any of the finances at all and that I'd have to talk to the front office."  I did just that and later learned that ALL financial matters are handled by Dr. Harris and Dr. Bertoglio, NOT the front office.  There was some good cop bad cop going on.  Coco passed away May 2, 2014 at home, right next to me.  I am very grateful for this.  I called MGAH as soon as they open and told them she passed....they put Dr. Harris on the phone.  Here's what he said, "Bring her in to make the accommodations, ok?"  Needless to say I was shocked.  No, I'm sorry, my condolences...not a word.  When I arrived, sobbing like a child, with my best friend wrapped in the blanket she died on; I sat in the waiting room because there wasn't a room for us to go into.  Dr. Harris hadn't even communicated with the front office that we were on our way.  It was terrible.  Linda, the office manager took us in an office because there was nowhere else to go.  Dr. Harris didn't even come to see us.Because my income is so shattered currently;  I have advised MGAH I cannot pay for Coco's cremation until 5/28/14.  Dr. Harris will not release Coco to me until then.  As if I wouldn't pay this final debt for my best friend.  It's all about the money at Morton Grove Animal Hospital, NOT the animals. I have two other cats and I will NEVER bring them there. Read Less
nick d.
12 May 2014
REPORT
Everyone was very friendly and gave us some good advice with our cat. He's having some lab work done and we'll be hearing back from them soon.
Amy R.
14 Jan 2014
REPORT
You can't go wrong with any of the vets at Morton Grove Animal Hospital. Our beloved senior dog regularly saw Dr. Bertoglio for the last three years of his life, and we were honored to have her perfor... Read More
You can't go wrong with any of the vets at Morton Grove Animal Hospital. Our beloved senior dog regularly saw Dr. Bertoglio for the last three years of his life, and we were honored to have her perform the procedure when it came time to end his suffering. We were devastated to lose our dog, but they were so kind and patient with us through the whole process. They also gave us plenty of time to say goodbye and unlimited time to grieve until we were finally ready to part ways. One of the receptionists, Annette, even came in to check on us and offer her condolences after the procedure, and we were really touched.Every experience here has been full of compassion and genuine concern. You can tell that Drs Bertolgio, Drell, and Harris all love their job, and their techs were all top notch as well.A note on prices - everything is, unfortunately, expensive. However, we found comparable prices at other vets in the area. I fear that it's more an issue of location - Cook County is a pricey place to live, so you're not going to find country vet prices here. Of course, no one ever said that having a pet would be cheap!! Read Less
David Sansing
8 Aug 2013
REPORT
A superb facility, staffed by caring and knowledgeable Vets and assistants.
Erica B.
6 May 2013
REPORT
So thrilled to have found this animal hospital right near our house. We have two pitbulls, one of them a puppy, and they have been nothing but kind and attentive to her needs. They love on her and tre... Read More
So thrilled to have found this animal hospital right near our house. We have two pitbulls, one of them a puppy, and they have been nothing but kind and attentive to her needs. They love on her and treat us with lots of patience and are able to fit us in when needed. They are open until 6, so this allows us to be able to come in right from work if need be. The staff I have encountered so far, has been overly kind and supportive. So happy my dogs are in great hands! Read Less
E C.
4 Jan 2013
REPORT
I'm glad that other people have had better experiences with MGAH than I have.  My family's 10-year old dog was diagnosed with diabetes at the beginning of last year.  The MGAH vets who worked with us ... Read More
I'm glad that other people have had better experiences with MGAH than I have.  My family's 10-year old dog was diagnosed with diabetes at the beginning of last year.  The MGAH vets who worked with us continued to push for drugs and methods that did not show any signs of improvement in our dog.  In fact, his diabetes got worse, and he began to develop cataracts.  We even did our own research and got second opinions, but we didn't want to switch vets since our dog had a long history at this vet; therefore, we thought that by discussing our findings, we would have a better chance at finding a solution together.  However, they were not very willing or open to other options, and they continued to push for expensive medicines, expensive checkups, expensive procedures and tests--over and over and over again.  A couple vets and friends who had dogs with diabetes informed us that we could help alleviate some of the costs by doing at-home tests that are just as effective as some of the expensive "spot checks" that MGAH performed quite often, and we tried to have this option to save some money... during a spot check (his last one because we felt so ignored and uncared for by this point), which took literally less than five minutes, we found that his diabetes was not in control and was getting worse, and when we asked if we could perform a test like this at home while still administering the insulin, one vet's answer to us was, "No, that won't work. Come back next time for another spot check."  She just left us in the room for the frontdesk ladies to take care of us.Since then, we have been going to another vet in the city, and although MGAH is literally a 10-minute drive from my home, the drive into and back from the city is worth it because I feel much happier and at peace knowing that my dog's in good hands--honest ones at that, too.  Our current vet always, ALWAYS gives us as many feasible options as possible, and they really do have everyone's best interest in mind.  They actually agreed that some of the practices that we experienced might not have been the best for our dog, and after trying a couple different things, our dog's diabetes has been regulated.So, again, I'm glad others have had a great experience at MGAH, but don't be afraid to shop around and get second opinions.  Don't let distance and convenience be the only factor as to why you stick with a vet... I wish I would've just taken my dog to another vet sooner because I think we would've been able to do a lot much more quickly and perhaps maybe have avoided his vision loss for a bit longer... Read Less
Amy V.
23 Oct 2012
REPORT
Even though they're almost an hour away, I have taken my bunny Cinnamon there since she was a baby based on recommendations by the House Rabbit Society. She's now 9 1/2 years old and in great health t... Read More
Even though they're almost an hour away, I have taken my bunny Cinnamon there since she was a baby based on recommendations by the House Rabbit Society. She's now 9 1/2 years old and in great health thanks to Dr. Drell and the other vets at MG Animal Hospital. The staff is all very friendly and their prices are very fair. I wholeheartedly recommend them. Read Less
Kevin S.
3 Apr 2012
REPORT
Both of my dogs have been coming in here for years. The service has been great and the few times ive had to come in with an "emergency" they showed great compassion and care. The prices can get a litt... Read More
Both of my dogs have been coming in here for years. The service has been great and the few times ive had to come in with an "emergency" they showed great compassion and care. The prices can get a little up there but I have seen that at many other vets. even though the price of boarding is higher then where I used to go I choose to board my dogs there when I go on vacation after the previous boarding facility I took them to did things to worry me ( my dogs didnt crap for a full 24hrs after coming home which makes me wonder about feeding schedule).......but after picking up my dogs from morton grove they "go" right a way which is a good sign and puts my mind at ease. My only gripe is one out of their control...the waiting area is small and is right there when you walk in.....I have no problems with my dogs but if your dog or animal isnt friendly with others I would walk in alone before hand to make sure the coast is clear. besides that I love the facility and the people there and will continue to go as long as I live in the area. thanks morton grove animal hospital..... RONA AND BACON SAY HI. Read Less
Laura B.
10 Nov 2010
REPORT
Great, knowledgeable vets and quite possibly the nicest, friendliest receptionists and vet techs you will ever meet.We took our dog here after being unhappy with the shelter-recommended vet we tried f... Read More
Great, knowledgeable vets and quite possibly the nicest, friendliest receptionists and vet techs you will ever meet.We took our dog here after being unhappy with the shelter-recommended vet we tried first. Ever since, we have been hooked. They are a great, caring staff that show real concern about your pet and take the time to work with you.I highly recommend Dr. Drell if you can get her - she was very considerate to work within our means, like switching from expensive doggie antibiotics (our dog's skin breaks out because he's allergic to just about everything under the sun) to people antibiotics that we could get at Walmart for $10. However, they are all good, recommending thorough care without going overboard. They never try to pressure you into any services, procedures, or products. They offer various surgical and hospital procedures, and were (super) great when our dog had an ulcer and needed treatment. Not only did they take great care of him, but the staff -- the receptionist in particular -- was incredibly sweet and caring through a tough few days. Lastly, they also offer boarding, but if you live in the area, their vet tech Anna can house sit for really reasonable rates - I highly recommend! Read Less
Jean Z.
4 May 2007
REPORT
Cindy Olson was our first doc.  She's really nice and informative and really showed we weren't just a number.  She called a few hours after we had our girl in the vet on this Saturday to check on our ... Read More
Cindy Olson was our first doc.  She's really nice and informative and really showed we weren't just a number.  She called a few hours after we had our girl in the vet on this Saturday to check on our pup and reminded me she'd be calling me at 8am on SUNDAY to check the baby's status.  She gave me a list of a few things to grab from Walgreens and keep on hand, gave us some speical bland diet food to cure the queezy tummy.Also, it appears they have a hairy pot belly in the yard next to the clinic! How cool is that?  We've spent nearly a grand at this place now, we've had the pup for 3 months.   she's recently gotten spayed and teeth done and chipped and all that for under the quoted proice.   Lori LOVES going to the office here - but i think cause she's still got the puppy jump and loves "new friends"...Highly recommend this hospitallori's 8 months now, 20 pounds....she's just been in for a rabies and anal express cost me 35$ but i didnt realize it was fair price, and didnt question it but just paid it and took off.   i'll be back i'm sure. Read Less
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