Heartland Veterinary Clinic
Morton, Illinois
Reviews
pamela blakley
18 Jun 2018
REPORT
Will never go to a different Vet, well worth the money for great quality care.
Jennifer Hawkins
24 Apr 2018
REPORT
Was looking for a vet for my almost 4mo old Am PB Terrier. Read the reviews and took Ruby in. They were pretty nice, couldve maybe used a little more cheeriness w/ me being a new client & ruby being a...
Was looking for a vet for my almost 4mo old Am PB Terrier. Read the reviews and took Ruby in. They were pretty nice, couldve maybe used a little more cheeriness w/ me being a new client & ruby being a first time patient. I kind of wanted them to be a little more excited about her being there so she would be excites (my pup, if I lost u in that run on sentence lol)
Anywho, the visit went pretty well, my pup had a bit of a swollen snout on one side & I assumed it was a bite or sting from some kind of bug.
Her weight was the only vital they checked. Which I would have liked to know her heart rate, temp, height...so on.
The doc was pretty nice. She did awesome giving Ruby her rabies shot. Nice and easy but she didnt sanitize the area at all before she gave her the shot and I didnt see her wash her hands either...so ehh😕
I gave them 3 stars because it was a clean facility and everything that needed to be done was taken care of. But there were a few things I would have like see be done different.
I know not every place is going to be perfect.
So this is my review. Will post how our experience goes when I have to take her in again in 2 mos to be spayed.
Melissa Bushnell
9 Apr 2018
REPORT
Compassionate, caring staff who are very knowledgeable & treat your fur babies with the utmost care & respect
Aj Castelletto
5 Apr 2018
REPORT
Staff was friendly when we brought our cat in to be fixed, unfortunately after picking her up we realized they had not provided her a litter box at all while they had her for almost an entire day so h...
Staff was friendly when we brought our cat in to be fixed, unfortunately after picking her up we realized they had not provided her a litter box at all while they had her for almost an entire day so her carrier was filled with poop and pee. So much so that we had to roll the windows down to breathe on our way home. If it wasn't for the friendly staff I would have rated this a one star. No cat should be made to sit in their own filth, especially for such a long time. On top of that she had a fresh surgery wound that could have easily been infected by the amount of urine in the carrier. Unacceptable treatment for any pet.
Cup Cour
14 Oct 2017
REPORT
Dr. Sanbourne and staff have been incredibly caring and compassionate when treating our pets. They showed such understanding in the toughest of times when our pets were ill. They never hesitated to ...
Dr. Sanbourne and staff have been incredibly caring and compassionate when treating our pets. They showed such understanding in the toughest of times when our pets were ill. They never hesitated to call (multiple times) and follow up with us to see how the animals were doing. We are grateful for the staff and the way they consistently went the extra mile. I would recommend them to anyone who is looking for a great veterinarian and clinic. Marge Z.
Rosalynn Weaver
20 Sep 2017
REPORT
Had a great conversation on to switch our senior cats to this vet. Will update this review after our appointment in a few weeks.
Carol Huggins
17 Jul 2017
REPORT
this is the only vet that my formerly ferral cat will allow to handle him. not only do my pets trust this clinic, I do too...and that goes a long way in knowing as a human nurse, that my pets are gett...
this is the only vet that my formerly ferral cat will allow to handle him. not only do my pets trust this clinic, I do too...and that goes a long way in knowing as a human nurse, that my pets are getting compassionate gentle and intelligent care...the same as my human patients would want and expect from me. Thank you Dr Sanborn and Staff
Josh Minton
1 Apr 2017
REPORT
Great vet. Best one in town as far as I know.
Jim B
13 Jan 2017
REPORT
We are new in town and took our dog here. He had been to a vet in Iowa and his ear problem came back. The vet here took the time to clean his ears and put medicine in them. The vet in Iowa didn't do t...
We are new in town and took our dog here. He had been to a vet in Iowa and his ear problem came back. The vet here took the time to clean his ears and put medicine in them. The vet in Iowa didn't do this so we were in here now. A few days after his appointment the office called to follow up and see how he was doing. He is doing great. I would recommend this office to anyone.
Dan Bohling
24 Mar 2016
REPORT
Provided affordable care for our adopted shelter cat that was suffering from dental problems.
Another vet in town recommended treatment at U of I- Champaign, which would have cost over a thousand do...
Provided affordable care for our adopted shelter cat that was suffering from dental problems.
Another vet in town recommended treatment at U of I- Champaign, which would have cost over a thousand dolllars.
Another vet in town said he was fine as long as continued to eat...even though his dental problems were affecting his health to point where we thought we would have to put him down.
Terri Keys
16 Dec 2014
REPORT
5 Stars! Love the staff who often go out of their way to provide excellent service. We have absolute trust in Dr. Sandbourne. He is kind and gentle with our pet family, knowledgeable and caring. We wo...
5 Stars! Love the staff who often go out of their way to provide excellent service. We have absolute trust in Dr. Sandbourne. He is kind and gentle with our pet family, knowledgeable and caring. We wouldn't go anywhere else.
Amanda Byrd
24 Nov 2014
REPORT
very nice people gave details about the care after being fixed i will bring my other cats to be in their care when they get old enough
Book an Appointment
Online booking unavailable
Please call
(309) 266-5306
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
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Heartland Veterinary Clinic
Morton, Illinois
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
pamela blakley
18 Jun 2018
Will never go to a different Vet, well worth the money for great quality care.
Jennifer Hawkins
24 Apr 2018
Was looking for a vet for my almost 4mo old Am PB Terrier. Read the reviews and took Ruby in. They were pretty nice, couldve maybe used a little more cheeriness w/ me being a new client & ruby being a...
Was looking for a vet for my almost 4mo old Am PB Terrier. Read the reviews and took Ruby in. They were pretty nice, couldve maybe used a little more cheeriness w/ me being a new client & ruby being a first time patient. I kind of wanted them to be a little more excited about her being there so she would be excites (my pup, if I lost u in that run on sentence lol)
Anywho, the visit went pretty well, my pup had a bit of a swollen snout on one side & I assumed it was a bite or sting from some kind of bug.
Her weight was the only vital they checked. Which I would have liked to know her heart rate, temp, height...so on.
The doc was pretty nice. She did awesome giving Ruby her rabies shot. Nice and easy but she didnt sanitize the area at all before she gave her the shot and I didnt see her wash her hands either...so ehh😕
I gave them 3 stars because it was a clean facility and everything that needed to be done was taken care of. But there were a few things I would have like see be done different.
I know not every place is going to be perfect.
So this is my review. Will post how our experience goes when I have to take her in again in 2 mos to be spayed.
Melissa Bushnell
9 Apr 2018
Compassionate, caring staff who are very knowledgeable & treat your fur babies with the utmost care & respect
Aj Castelletto
5 Apr 2018
Staff was friendly when we brought our cat in to be fixed, unfortunately after picking her up we realized they had not provided her a litter box at all while they had her for almost an entire day so h...
Staff was friendly when we brought our cat in to be fixed, unfortunately after picking her up we realized they had not provided her a litter box at all while they had her for almost an entire day so her carrier was filled with poop and pee. So much so that we had to roll the windows down to breathe on our way home. If it wasn't for the friendly staff I would have rated this a one star. No cat should be made to sit in their own filth, especially for such a long time. On top of that she had a fresh surgery wound that could have easily been infected by the amount of urine in the carrier. Unacceptable treatment for any pet.
Cup Cour
14 Oct 2017
Dr. Sanbourne and staff have been incredibly caring and compassionate when treating our pets. They showed such understanding in the toughest of times when our pets were ill. They never hesitated to ...
Dr. Sanbourne and staff have been incredibly caring and compassionate when treating our pets. They showed such understanding in the toughest of times when our pets were ill. They never hesitated to call (multiple times) and follow up with us to see how the animals were doing. We are grateful for the staff and the way they consistently went the extra mile. I would recommend them to anyone who is looking for a great veterinarian and clinic. Marge Z.
Rosalynn Weaver
20 Sep 2017
Had a great conversation on to switch our senior cats to this vet. Will update this review after our appointment in a few weeks.
Carol Huggins
17 Jul 2017
this is the only vet that my formerly ferral cat will allow to handle him. not only do my pets trust this clinic, I do too...and that goes a long way in knowing as a human nurse, that my pets are gett...
this is the only vet that my formerly ferral cat will allow to handle him. not only do my pets trust this clinic, I do too...and that goes a long way in knowing as a human nurse, that my pets are getting compassionate gentle and intelligent care...the same as my human patients would want and expect from me. Thank you Dr Sanborn and Staff
Josh Minton
1 Apr 2017
Great vet. Best one in town as far as I know.
Jim B
13 Jan 2017
We are new in town and took our dog here. He had been to a vet in Iowa and his ear problem came back. The vet here took the time to clean his ears and put medicine in them. The vet in Iowa didn't do t...
We are new in town and took our dog here. He had been to a vet in Iowa and his ear problem came back. The vet here took the time to clean his ears and put medicine in them. The vet in Iowa didn't do this so we were in here now. A few days after his appointment the office called to follow up and see how he was doing. He is doing great. I would recommend this office to anyone.
Dan Bohling
24 Mar 2016
Provided affordable care for our adopted shelter cat that was suffering from dental problems.
Another vet in town recommended treatment at U of I- Champaign, which would have cost over a thousand do...
Provided affordable care for our adopted shelter cat that was suffering from dental problems.
Another vet in town recommended treatment at U of I- Champaign, which would have cost over a thousand dolllars.
Another vet in town said he was fine as long as continued to eat...even though his dental problems were affecting his health to point where we thought we would have to put him down.
Terri Keys
16 Dec 2014
5 Stars! Love the staff who often go out of their way to provide excellent service. We have absolute trust in Dr. Sandbourne. He is kind and gentle with our pet family, knowledgeable and caring. We wo...
5 Stars! Love the staff who often go out of their way to provide excellent service. We have absolute trust in Dr. Sandbourne. He is kind and gentle with our pet family, knowledgeable and caring. We wouldn't go anywhere else.
Amanda Byrd
24 Nov 2014
very nice people gave details about the care after being fixed i will bring my other cats to be in their care when they get old enough
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