Excellent veterinary care. Personal follow-up if warranted. Professional, caring, knowledgeable staff. Fair pricing. Have been going there for many years, and I highly recommend Prairie State Animal Hospital. Read Less

The most incredibly dedicated, loving and talented group of people you'll ever hope to meet. Dr. John Brancel is easily the most capable, professional and intuitive veterinarian I've ever known, and quite frankly if he were an MD I'd go to him too! Read Less

Short version: They lost my pets records, berated me and then dropped my 100 lb dog on his chest after hurting him. Long version: I've been bringing my animals to Dr. Brancel for years and never had a problem, but apparently he now has other Vets working for him and the blond woman named Christie was not only rude and acting on incorrect out dated information, her and her helper literally dropped my 100 lb dog off the table after grabbing him from behind without any warning to him or to me in an attempt to turn him around when I could have led him onto the table myself and had him face the correct way before they lifted him up. They also could have asked me to pick him up and face him the right way, but no, they elected to grab a 12 year old pit/rot mix, who was raised by dog fighters, from behind around the chest. He yelped in pain and whipped his head around towards the man who was hurting him and the man just dropped him. His hind legs fell off the table and his mid section crashed into the table and he was sent backwards to the floor. Luckily I have great reflexes and I have years of experience handling 100lb bags of concrete because I was able to catch him before he fell all the way to the floor. This incident happened after I was lectured for nearly 5 min on what a horrible pet owner I was for not having brought my dog in for shots or checkups in over 6 years. I took it on the chin. I wasn't interested in fighting over what's right as a pet owner and defending myself. My dog was sick and in pain and he needed help. But you see, the issue here is that this Quack of a Dr. was entirely wrong. 7 years ago was my first of many visits with my dog. Somehow they lost his chart and lost the records of all his visits since his first visit and the "Dr" just assumed that I had not had him in since. I walked out of the appointment. Dr. Brancel is a good vet, but until he fires this quack, I'd never consider going back. Also, he has to answer for the issue of missing records as it is his practice.Read Less

I have been coming to Dr. B and company for the past 10 years. I would not want to go anywhere else. The Dr. and his team are wonderful! I always feel welcome and my dogs always feel welcome. I never have a problem getting an appointment. I have all the confidence in the world in this team!! Read Less

I've been taking my kitties to Dr. John for 15 years. He is a wonderful and caring doctor. He was always willing to squeeze me in before hours early in the morning to take care of my cat Sparky when he was very sick; he helped keep him alive with FIV for over ten years. PJ and the rest of the staff are friendly and professional as well. Thanks PSAH!! Read Less