Midwest Animal Hospital

Midwest animal hospital has always been my go to place to bring my dog. The employees have always treated me with respect. Also, my dog had an eye problem and the vet assured me she looked normal but likely had an eye infection. After some blood work, she did indeed have normal results and was treated for an eye infection with eyedrops. A few days later, my dog is acting normal and is no longer squinting. Thank you! For anyone who is wondering, a visit like that cost me $230, because of labs, vet evaluation, and medicine. Read Less

I brought my bunny here for lack of appetite, he met Dr. Schultz who treated him with the utmost care. Her tenderness with him was much appreciated and she was surprised when he responded to her cuddle and patient reassurance that she was trying to help him. When he didn't get better, she saw him immediately and recommended an exotic hospital so he could get more specialized care which I will be forever grateful for. Although the prices are easier here in comparison to the other hospital, I am captivated by their kindness and attentiveness to my furry friend. Recommended to everybody for rabbit emergencies since the other places available nearby didn't want to sacrifice an appointment if he got temporary treatment somewhere else, a frustrating experience for me to say the least. Read Less

I cannot express enough the gratitude we have for the care we received for our senior dog when it was time to let her go. Dr. Harasim was so calm, gentle and truly compassionate to my husband, myself and our dog, as was the front office and the techs who assisted. In no way did we feel pressured or rushed and we really appreciated that by calling ahead of time they had a room ready for us so we didn't have the added stress of waiting at an emotional time for our family. I cannot recommend their services enough. Previously we have seen Dr. Pawlowski and have always been happy with the care received here. Read Less

I unfortunately had to put my gerbil to sleep and brought her here. Everyone working was very compassionate and understanding of my situation. I was taken to an exam room immediately; we didn't have to wait long at all for the doctor either. She very kindly explained the procedure to me and made sure I had had enough time to say goodbye. In addition, the first vet I went to wanted to charge me $110 for the euthanasia but Midwest Animal Hospital only charged me $25. It was an excellent experience especially considering the circumstances. Read Less

It's a walk in clinic and usually a doc sees you within 15 min. Prices are great and depending on what it is you might not even pay for a visit. Most doctors are really nice and caring and always explain things very well. Like all places they want to "fix" your pet and shoot them up with lots of needless shots but they don't push anything so it's all good. Read Less

Even less than a star with their employees attitude, especially Stephanie a front desk employee. The doctors they don’t take the time to check your animal, they just want to take the money and take the next pet. I was charged $70 for a “consultation” which consisted of the the doctor ripping dry stool off my cats anus (which included heart wrenching screens from my cat when they took him in the back to do this. The $70 also did not include the doctor even checking a temp or listening to his heart or lungs. I’ll never be back again to these blood suckers . Read Less

Initially I thought this place was awesome but when I had to call back to clear up a misunderstanding, I have to change my mind. The young lady who helped me was rude when she was forced to give me a refund for my pet's medication. There was a misunderstanding and instead of being apologetic she was very rude, very short and seemed bothered because of an error that wasn't my fault. The funny thing about it is they were getting payment for the med from the location I adopted him from so they weren't even losing any money. Rude, rude rude! Asking for my info with an attitude, telling me "whoever the adoption place called I'm sure it wasn't us", trying to talk over me and rushing me off the phone before I was even able to give her the details or offer any help with the situation, ending the call with mmhhmm and hanging up, rude, rude, rude! All she had to do was call the place, clear it up and refund me. All that extra attitude was uncalled for. I'm sure big places like this don't care about losing patients so I will look into taking him to another vet for his next appointment before I drive another 45 minutes out my way to bring him back here! The doctor was awesome, funny, friendly, the young lady who helped me the day I took him was sweet and even the people who checked us in and out were nice but whoever that was that processed the refund could use a attitude check! Read Less

My dog Sawyer was limping one day and we went in to see Dr. Webb, he was unfortunately diagnosed with a disease called Leg Perthes which would require an orthopedic surgery. He ended up having the surgery the next day and did wonderfully with recovery. He even went back for the next 12 weeks for rehab. I would recommend them to everyone, it is a great establishment. Read Less

I have an active Labrador who unfortunately cannot catch my Great Dane, and while they were playing he tore his ACL. The entire staff at Midwest Animal Hospital put me at ease during this process. Through the beginning stages of surgery all the way through to rehabilitation. I take my dogs there for boarding and whenever they are stinky, I bring them in for a bath and brush! Great staff! Read Less

I am very happy with this vet. We have coming since september when we rescued our dog. He's been boarded here several times as well as been to doggie daycare. The service and care he gets for the price is fantastic. For the visit side, they do not make appointments so it's first come first serve, that means there is a wait sometimes when you need to see a doctor. Shots and easy things are taken care of quickly. Very happy we found this vet! Read Less

I like this place for boarding our cat. It is always very easy to bring him and to pick him up, even if you do not plan boarding days ahead. Personal is always very nice and the cat in a perfect shape and mood afterwards. Read Less

The facility is great, 5 stars. It's like a very high quality human doctors office, with the added benefit of seeing DOGGIES. They have a Keurig and bottled water. The front desk staff are very courteous. I knocked off a star because the wait was ridiculous and updates were what I felt was a bit longer than should be expected. My dog had stitches, which were done a bit messy. Don't take this as a bad review, it's not. They were very busy that day, so it might have been they were swamped with work. Only took off 1 star for that. Plus, the procedure my dog had was a little bit cheaper than another area vet hospital. Read Less

I was here about 6 weeks ago with one of my cats who wasn't acting right after he had a procedure here a week prior. He has had regular vet care prior to this and he is FIV+. He stopped eating and was acting very lethargic so he had full blood work done, antibiotics and some fluids were pushed into his system. About a day later they filled to tell me that his blood work looked fine and he also tested FIV negative which I thought was pretty weird. My cat's health did not improve so I took him to his regular vet and they ran blood work on him once again and it turns out he is VERY sick and his liver has stopped working ontop of testing FIV+. My cat now needs to be hospitalized with a feeding tube... I cannot begin to express how upset I am over the neglect of this animal hospital to correctly diagnose an obviously very sick animal. Read Less

I love midwest animal hospital. The best groomers around. My dogs always look and smell fantastic. I can drop off and head to work or i can get a weekend appointment.The daycare is always getting bigger and better. They really invest back into the business. Read Less

The grooming process there is an absolute joke. They lead you to believe that by calling in to make an "appointment" that your animal will be groomed in a timely manner. They then give you a false sense that "your dog will be groomed in the order in which you drop them off" That could not be further from the truth. This has happened to me on more than one occasion, but this last encounter will be our last with MW Animal Clinic.I dropped my dog off at 6:30am, in fact I was there before the doors were open. My dog was not finished with his grooming appointment until 4:35pm. I could not understand how this was possible seeing as I know for certain I was the first to arrive. So I called and spoke to a manager and that is when she explained their grooming process:The groomers arrive to the facility around 8am, they then complete all the callbacks for instructions for the folks who dropped their pets off before they arrived. Then ALL of the animals are bathed. Then ALL of the animals are dried. THEN your pet will get groomed based on the order in which they were dropped off. 10 hours, no doubt left in a cage, is unacceptable. Then I asked the manager the most important question, "how many animals are there on a given day to get groomed?" Her answer was staggering: 40 to 45 in a given day!!!You see at Midwest Animal Clinic they are all about making money. The more pets they can get in, the more money they make. They do not care about the fact that your animal hasn't eaten all day. They do not care that your dog is in a cage for 8 hours while this whole process is taking place. They care about the money.The staff even apologized and agreed with me that it is too long of a day for any animal. I will not be back for their very expensive and time consuming grooming. I urge you to consider to go elsewhere if you value your pets wellbeing. Read Less

I only took my dog here because we were fostering and this is the vet that the shelter used. We have taken our other 2 dogs here before for a check up and have never had a good experience. I understand this is a non-appointment based facility, but it is INCREDIBLY annoying to have to wait to be seen. Any time I have gone here, the wait time is at least 15 minutes and time or day doesn't seem to make a difference. After you visit with the vet you need to sit and wait AGAIN to pay. The most recent time I visited was just to pick up my foster dog from getting an exam and I waited in the waiting area for over 20 minutes, then sat in an exam room for an additional 16 minutes before I was able to even talk to the vet. If waiting is not your thing, I would NOT recommend bringing your pet here. Read Less

Doctors here know their stuff. Their staff however can be a autistic when it comes to hand long animals. My little poodle is always scared when we go and when I get his vaccines, he's usually shaking nervously. One tome I gave him over to the staff member and he froze in fear. She started dragging him, choking him as she pulled. You would think that she would just pick him up....I had to tell her. One other thing to note, they nickle n dime you for everything. For example, to get heartworm medication, you need to get the test (by the way, you don't have to get the test to get the heartworm meds. Overall, doctors are great. Staff sucks.Read Less

My brothers dog lost his leg because he brought his dog here. They told him his dog had frost bite and put him on meds and did water therapy to try to save it. That all didn't work so they said the leg would have to be amputated . He went to another vet to have the leg amputated. Then a little less than a month after the surgery he started declining again. They took him to another vet In downers grove who did more blood work and an ultra sound. Turns out he had a blood clot that traveled once the leg was amputated. There never was any frost bite it was a blood clot the whole time and instead the vets at midwest made him drop money and say it needed to be amputated when it really didn't.  Misdiagnosed . So at the other vet they said that the blood clot in the leg could of been fixed if it was caught the first time. But now it's to late after paying all that money the dog suffered and had to be put down. I'm re thinking about not brining my puppy to them anymore too. Read Less

Fantastic staff who truly cares about your pets. They will take the time to explain medical procedures and treatment options for your pets and what they think is best. Appointments aren't necessary and as it is a first come first serve clinic. The earlier you come the better, take advantage of the kitten and puppy package, it really is worth it.Read Less

Although not the most personal vet office, I have always been treated with respect here. I love the convenience of not having to book an appointment, but sometimes that comes with longer wait times. I have taken all 5 of my dogs here with no issues. The vets and techs are always super gentle and sweet to my fur babies. I do not mind that the price is a little higher here than other places; I've always felt like I've gotten top notch care. Read Less

I came here in November 2016 for an adoption event.  The staff was amazing, friendly, customer focused, and welcoming.    I ended up adopting my dog Sammie, a 1.5 year old terrier mix.  She is smart, funny, full of energy, and adorable.  I am so lucky!   I've been back once to get her 6-month booster shot.  Again, the staff was amazing.    It is a walk-in clinic.  I was there about an hour after they opened, and the place was buzzing with friendly and nervous dogs.   Sammie thought it was fun at first, but then got scared.  She pee'd when she got her shot.   We were in and out in about 30 minutes.So happy with their service.  Even though they are not close to me, this will be my go-to vet. Read Less

I called Midwest when we were out of town and my dog was being bordered at a kennel. He got sick and the kennel wanted him out. The staff at Midwest was GREAT in helping us to get him the care and ongoing boarding he needed: even though he was not previously a patient there. We will definitely be going there for our future vetinary needs! Thank you Jen for saving our vacation and helping us out!!!! Read Less

The Veterinarian showed such gentleness and great care to our recent furry family addition. We adopted a cat last week, who had a couple of issues that weren't disclosed to us at the time of adoption. But everyone at Midwest welcomed us and seemed to care about our pet as much as we do. They went above and beyond and we truly appreciated the attentive service. And the place actually smells nice upon entering the building!Read Less

Well how to write this review. I lost my pet to lymphoma. My Cat kept vomiting, after the second day I took him to Mokena Animal clinic were a Dr Laase or something like that never stopped talking for an hour. To tell you the truth I don't remember much of what she said. She gave my cat a shot for vomiting and a drug like an antacid for the stomach. The next day I was back. My cat was vomiting even more. The second Dr. XXXXXSKI OR SOMTHING took X-rays and an ultrasound. He said the ultrasound was from the Seventies that wasn't very good. He tried to send me to a specific vet. I was a Chicago Police officer for 37 years and am alway sceptical when I'm told to go to only "these places are good " and board certified.I went to another clinic in Indiana, Forget it. I finally took my cat to Midwest where I was instantly given Dr Hall to examine my cat. She said the cat needed better X-rays and an Ultrasound. She found a mass and advised an exploratory surgery. She said go home as this process will take some time. Th news came after about 2 hours. Lymphoma--Cancer. I had a decision. Chemo or steroids or, the worst decision I ever had to make. I had Cancer with Chemo, not for my cat. I called back and told Dr Hall to euthanize my most wonderful family member. The hardest decision of my life. I couldn't have been treated better or with more compassion. They even have a candle they light if you lose a pet, and people with animal an are asked to be as quiet as possible. The long and short of it is Midwest Amimal Hospital costs for X-rays, Ultrasound, Surgery and Dr Hall was $678.00 Mokena $568.00 I will go to Midwest for any other Vet needs. Read Less

The staff was nice. The vet was great. But if you sign up for any of their Wellness packages, with a boyfriend or girlfriend, make sure both of your names are on there. Because if you guys break up, and that dog or animal does not belong to you anymore, they will come after you and put it on your credit, even if it is someone else's pet now. Whoevers name is on there, thats whose credit they go after. Read Less

No appointments necessary (or even taken, for that matter) which is great but sometimes leads to a little bit of a wait. Any wait is well worth it though because the staff is friendly, accommodating, and very knowledgeable. Read Less

Horrible. Should have sued the f*ck out of them. Brought my Dobe there for an ear crop and they used special posting tape that could only come off with a certain type of oil, then they could NOT get it off! My Dobe came out with its ears shredded and ripped then developed a FLESH EATING BACTERIA on its head. Read Less

Everyone at Midwest are the best at what they do and the nicest most consider people I know! I had been taking my little dog Sonny to them for several years. Love Ann who was his groomer and the only one I trusted with him. She made him look so cute every time. And she was always so careful with him. He had a heart disease and every one of the doctors that took care of him were always very knowledgeable and  compassionate to both Sonny and I. Whatever he needed in Meds were available there. Lindsay (his and mine favorite nurse and will be a friend of mine always) was so wonderful with both of us.She really cares. For the past month sonny was failing and  Last Sunday was the day I knew it was time. I called Lindsay and Dr. Hall came out right away. (I'm 45 mins from the hospital) For as hard as it was, it couldn't have gone any smoother.  2 days later, I came home from work and there was a beautiful flower arrangement waiting for me from Midwest. I will always be grateful to all the doctors, nurses and Ann. And I will recommended them to any one that has a pet. Thank you all Read Less

When my middle-aged terrier became ill, I took him to MAH for coughing and gagging.  "Dr." Banasure took an xray and diagnosed a possible area of inflammation in his trachea, for which he gave me anti-inflammatory med (and that was it).  Illness continued, I could get no meds down him with any confidence (as the gagging and coughing continued) so I took him back.  I had TOLD "Dr." Banasure that I didn't believe it was respiratory as his breathing wasn't labored and I noticed no distress with his breathing at all, actually.  Asked for a different Dr., who immediately ran bloodwork that determined (unequivocally) that the cause was pancreatitis... actually SEVERE pancreatitis, because it hadn't been treated in a timely manner (the treatment prescribed by Banasure for the misdiagnosed respiratory complaint having had no effect on the pancreatitis, which, WHEN TREATED IMMEDIATELY is rarely fatal.  It had progressed too far, however, and even though the (real) Doctor did everything she could, the poor little guy passed away within three days).  I am furious, and know for a fact that "Dr." Banasure killed my dog.... I may continue going to MWA, but I will be very sure that he (Banasure) never gets within fifty feet of any animal of mine.  Like anywhere with this large a staff, you have to look at the individual doctor as an individual, and make sure your dog sees ONLY that doctor... a few years ago I took two dogs here for heartworm routine checks, and WHILE I WAS IN THE ROOM WITH THEM the doctor (Coyne) went to stick the SAME DOG TWICE.... and would have effectively killed one of them (if the "stuck" dog was positive and they'd BOTH been treated, the treatment could have easily killed the negative dog... if the "stuck" dog was negative and the other positive, neither would have been treated and the positive dog would have succumbed.).  So (from my experience) Banasure and Coyne are to be STRICTLY avoided.... Newberg I trust! Read Less

There is always problem with pricing. They never make thing clear as to what I will be paying at the end. Every time I come back to pick up my pet, the price the mentioned is higher then the one I was told I will pay. They come up with other "stuff" they needed to perform and tell me the cost now is higher. They do this without my approval, its the 2nd times they have done this to me. Not going back there again. They love to rip people off. Read Less

I would NOT recommend you take your animal to this place.  It is a mini factory and they are unable to accurately track vaccinations as they have gotten so busy there over the past few years. They have given my dogs the wrong vaccination TWO times.  They can not be trusted. Read Less

Love this place! All the doctors are great! And the staff is the best they make you feel like they love your pets as much as you do!! Only thing I don't like is not having appointments the wait at times are long.  But they have great hours even open on sundays. I would not take my pets anywhere else! So happy I found them had other vets but this place real cares. Read Less

IMPORTANT PLEASE READ!!!! Brought my dog here a while back because it was a Sunday and my vet wasn't open. I was told my dog broke its leg. I paid my bill left with my dog casted up. I went to my normal vet for a follow up and showed them the X-rays from Midwest. I was told my dogs leg wasn't broken and didn't need a cast. So Midwest told me that just to suck more money out of my wallet! A friend brought her dog there for surgery and got her dog back with the WRONG SURGERY PERFORMED! An ex-employee told me personally the owner is money hungry and doesn't care about the animals. Rescue dogs are brought there and will never find a forever home (I won't go there on Yelp but I hope the owner knows the word is out). It's sad that he is still in business continually screwing people over and taking in money any way he can and pets are sent home without proper treatment every day! Read Less

This place is great! Everyone is very nice. They take you pet in rite away. They also care about your animals... My dog was very sick and I had tried to take him to a place that was close by me( didn't want to drive far with a very sick dog in my car plus I was super worried ) well..... They were to busy to take my dog. Went to another place they were busy told me to come back 4 hrs later! So finally!!!! After now driving in the car for an hr with my dog , sick. Found this place took my dog rite away, very caring, they also called a couple days in a row to check on him. They actually gave a sh*t! So 5 stars! Read Less

I took both of my puppies here for their first checkup. They were very informative and the staff was great. They were very kind and immediately gave me a room for my tiny chihuahuas since there were several larger dogs around that were showing interest in trying to play with them. The doctor was also great with the dogs and gave me the medication I needed for them. I was in and out in record time, which I did not expect for a walk-in clinic! The facilities are also great and very clean. Read Less

I really wish there was a way to give negative stars. I love the facility and the Drs. And even the manager Denise. But Ann in grooming absolutely ruined my Shih Tzu's  coat and shaved her bare. My dog went in and we were aware that she was matted and was told "she needed to be short on the legs and under neath."she took it upon herself to shave my whole dog. absolutely horrible. Shave and short are two opposites. We will never be back for the grooming ever. Read Less

Been taking my dog there for 2-1/2 yrs. for check ups. Check ups are good, but if your dog is sick, I do not recommend them. It appears that they only care about the money. $358 for visit, blood work, x-rays, & medicine that we don't even know he needs. And Dr. Lucas says upon reading x-rays, "He may have an enlarged heart, but can't say for sure because he wouldn't lay right!" Over 24 hours and two phone calls later, we still don't have the results of blood test. Nothing but a money making operation. They could care less about your pets health. Read Less