36 Reviews

Rescued Heart Animal Hospital

Pekin, Illinois
General Info
Welcome to Rescued Heart Animal Hospital. We are a full-service veterinary clinic with a soft-spot for helping animals in need. We understand the companionship between a pet and a pet owner, and that is why our doctor and staff dedicate their time and experience to meet your pet's individual needs.
Reviews
Tana Faichney
24 Oct 2020
REPORT
Let me start by saying all 3 of my animals went here for years starting at babies. All great things to say UNTIL an emergency happened with my dog. She was in labor with 3 of the 4 babies stuck inside... Read More
Let me start by saying all 3 of my animals went here for years starting at babies. All great things to say UNTIL an emergency happened with my dog. She was in labor with 3 of the 4 babies stuck inside her and needed emergency surgery. Dr. Newcomb that made it clear she was the Veterinarian owner turned her away and said they were booked and to take her somewhere else. What kind of (VET DR) in the right mind does that to an animal knowing that's literally almost impossible when you are established in one place. This vet does that so BEWARE before putting trust and wasting years here. Thankfully a true genuine vet dr made sure my baby girl is still alive right now along with all of her pups. Thank you to Germantown Hills Animal Hospital ❤ Read Less
Rachelle Poirier
11 Jul 2018
REPORT
Dr. Newcomb and all the staff are so kind and caring. It's very cleanly, and easy to find.
Rhonda Irene
4 Jul 2018
REPORT
This is a very compassionate, heartfelt, and courteous establishment with a very informative and honest staff. With the recent loss of a 9 year old best friend they have been more than amazing every s... Read More
This is a very compassionate, heartfelt, and courteous establishment with a very informative and honest staff. With the recent loss of a 9 year old best friend they have been more than amazing every step of the way and continue to respectfully acknowledge and comfort our family. The care and comfort they gave my dog is truly an understatement by naming it the best. My newest dog, who is a year and a half old, helped us discover Rescued Hearts due to the his previous vet mishandling and misleading both my pet and me into discomforting situations. Never in a million years would I have thought that I would find a whole united staff who love their patients. Thank You RESCUED HEARTS! Read Less
Kellie Lucas
18 Jun 2018
REPORT
We love this vet clinic. They are great with our dog and fair with the pricing.
Marisa Boolman
14 Jun 2018
REPORT
Dr Simonson qas WONDERFUL with my boy. Porkie trusted him so much which speaks volumes, he's usually a bit grumpy at the vets.. He did is surgery and called me every step of the way. Everyone was so n... Read More
Dr Simonson qas WONDERFUL with my boy. Porkie trusted him so much which speaks volumes, he's usually a bit grumpy at the vets.. He did is surgery and called me every step of the way. Everyone was so nice accepting of my million and one questions. I would 10000% recommend him to anyone. They even cleaned out his nasty ears and clipped his nails out of the kindness of there hearts! Thank you soooo much Doc! We appreciate you tremendously!! Read Less
Sandy Drinkwater
4 Jun 2018
REPORT
Love this place! Very affordable and a friendly, caring staff.
Kali Farmer
2 Jun 2018
REPORT
We are always pleased after our visits. They do great with our border collie.
Lori Burton
26 May 2018
REPORT
Dr. Ritter, you amaze me with all your grace you give and show people and animals!! Highly recommend her and Rescued Heart.
Robin Kirby
11 Apr 2018
REPORT
We had to take our dog there for euthanization and they were very caring and understanding and waited until my kids arrived and let everyone be in there that wanted to. They had also taken care of two... Read More
We had to take our dog there for euthanization and they were very caring and understanding and waited until my kids arrived and let everyone be in there that wanted to. They had also taken care of two of my dog's previously and we're always very professional. Read Less
Arlene Urbano
25 Mar 2018
REPORT
Rescue Heart is by far the most excellent place to take ur pet. Dr Neucomb is beyond a very caring n knowledgeable vet. All of the staff r very outgoing n professional.
Lyndsy Quanstrom
16 Mar 2018
REPORT
Friendly staff. Prompt service. Fair prices. Payment plan if needed and discussed in advance.
ashley avery
14 Mar 2018
REPORT
I have been taking my pets there for over 5 years. They have always being so nice, the entire staff. I have had to put two very loved pets down there and they were so kind. I even got a card in the ma... Read More
I have been taking my pets there for over 5 years. They have always being so nice, the entire staff. I have had to put two very loved pets down there and they were so kind. I even got a card in the mail with a hand written note from both drs. With there condolences for my loss. I have had nothing but good experiences with them in the years I have been going there Read Less
Debbie Dahl-Simpson
7 Mar 2018
REPORT
Thier are wonderful group they are all kind and friendly, Really concern and helpful, I took my Great Dane in very Sick, and the Vet came to car picked him up and carried him in to help me. It was bad... Read More
Thier are wonderful group they are all kind and friendly, Really concern and helpful, I took my Great Dane in very Sick, and the Vet came to car picked him up and carried him in to help me. It was bad news but they made him better, did not give up. They worked with me, so it was affordable. Thank you to all of them. Benny loves you. Read Less
Jamie N.
9 May 2017
REPORT
Staff is very nice and patient with big dogs that typically do not like going to the vets office. I took one of my dogs there and about to take my other one.
Corey Wolfe
3 May 2017
REPORT
We have had nothing but great experiences here. Now they offer grooming services too! This works out great to schedule vet and grooming appointment at one time!
Tammy Phillips
24 Mar 2017
REPORT
They are amazing with my dogs!! I Ave recommended many people to them and all have loved them! They truly care about all animals !!
Taylor Rogy
31 Jan 2017
REPORT
We have been taking our dogs to this veterinary hospital for 2 years now and we absolutely love them! They have taken such good care of our fur babies and we will continue to go here. Staff is wonderf... Read More
We have been taking our dogs to this veterinary hospital for 2 years now and we absolutely love them! They have taken such good care of our fur babies and we will continue to go here. Staff is wonderful and doctors are very thorough and listen to concerns. Prices are also very reasonable. Our dogs love going here and that says a lot about the staff. I feel very comfortable leaving my dogs with them and trust them 100%. Would highly recommend! Read Less
Molly Brian
10 Jan 2017
REPORT
Very kind and knowledgable staff and a relaxed and calm environment. My nervous little dog did great and they were able to do a full exam. We will be returning!
Danell Culkin
10 Jan 2017
REPORT
We came to Rescued Hearts for a second opinion and so thankful we did!!! We transferred our records for both of our dogs!
Malerie Kusay
4 Jan 2017
REPORT
I was referred to RHAH by many people and was not disappointed. I am a spaz when it comes to my animals and worry about every little thing when it comes to their health, habits, behavior, etc. I feel ... Read More
I was referred to RHAH by many people and was not disappointed. I am a spaz when it comes to my animals and worry about every little thing when it comes to their health, habits, behavior, etc. I feel dr Newcomb had the passion for animals that a lot of vets lack ( and I would know this as I have seen many ). I hope in the near future they incorporate equine veterinary again as I am looking to switch my horses vet!:) my first impression was exactly as everyone told me it would be. Read Less
Kim Wyss-Pitzer
19 Dec 2016
REPORT
The staff at rescued heart is awsome my first experience was a couple yrs ago when I had Buddy put to sleep I was very impressed. Both my furbabies got fixed last Wednesday there and I won't go anyw... Read More
The staff at rescued heart is awsome my first experience was a couple yrs ago when I had Buddy put to sleep I was very impressed. Both my furbabies got fixed last Wednesday there and I won't go anywhere else they are so compassionate thank you so much for taking such good care of my furbabies. Read Less
Bill Anderson
25 Nov 2016
REPORT
you can tell they love animals... but right off the bat , having convo , with the doctor.. about an issue .. with toxic mold .. she is uniformed , and needs to do alittle research .. before you give o... Read More
you can tell they love animals... but right off the bat , having convo , with the doctor.. about an issue .. with toxic mold .. she is uniformed , and needs to do alittle research .. before you give out information that's dead wrong. mold is a parasite and different molds are also different parasites.. which can be spread from animal to human /human to animal .. fact's that can be proven..and is documented. issues causing first , kidney failure ,hyper sensitivity , vision issues. intestinal issues , anal gland issues , Seizures , and much more . just spend a cpl days researching yr pets issues, and find a link..not always but better to know the facts. and yes it's 100% spreadable. Read Less
Anne Headings
12 Nov 2016
REPORT
I want to Thank you Dr Rytter, Nicky and all the rest of the staff for their kindness and compassion, for my Border Collie Jelly. We had lots of hugs and tears in the last 3 weeks. You all treated me ... Read More
I want to Thank you Dr Rytter, Nicky and all the rest of the staff for their kindness and compassion, for my Border Collie Jelly. We had lots of hugs and tears in the last 3 weeks. You all treated me like family. You literally asked me what I needed before I knew I needed it. We said good bye to my best fur friend today. Thank you for your compassion. Anne Read Less
Alisha Woodson
1 Nov 2016
REPORT
Best Vet hands down! We love everybody there. They have seen us through sick pets, a death of one and recently an emergency surgery on our puppy :( I recommend them to everyone! Thank you all for ever... Read More
Best Vet hands down! We love everybody there. They have seen us through sick pets, a death of one and recently an emergency surgery on our puppy :( I recommend them to everyone! Thank you all for everything you have done and continue to do for our furbabies! Read Less
Janeie Goeken
29 Oct 2016
REPORT
We LOVE Dr. N and her staff! So accommodating -excellent care for our dog! Amazing staff! Wouldn't take my pup anywhere else!
Wendy Slaight Seelye
18 Oct 2016
REPORT
They are all so good with our furry kids, treats them like they r one of their own. I will always take all of my furry family here and will recommend to everyone that needs a vet.
Tiffany Park
18 Oct 2016
REPORT
Dr. Newcomb is wonderful. We've been seeing her for many years, but I've never appreciated her more than I have this last year. Since last October we've lost 3 out of our 4 fur babies to old age, canc... Read More
Dr. Newcomb is wonderful. We've been seeing her for many years, but I've never appreciated her more than I have this last year. Since last October we've lost 3 out of our 4 fur babies to old age, cancer, and infection. Our most recent was our 8 1/2 year old rabbit, who I was so pleased to hear Dr. Newcomb was qualified to care for. Through this incredibly difficult year, the staff at Rescued Heart has been incredibly supportive and compassionate. I can't say enough how much I love this place! Read Less
Amanda Hutchison
22 Aug 2016
REPORT
Amazing staff and Dr. Newcomb is always patient, caring compassionate and loving towards my fur babies and myself. We've been there for regular check ups, grooming, illness and an emergency and have... Read More
Amazing staff and Dr. Newcomb is always patient, caring compassionate and loving towards my fur babies and myself. We've been there for regular check ups, grooming, illness and an emergency and have always received top notch care. Read Less
Sheryl Collins
19 Aug 2016
REPORT
I want to say Thank you to the staff here. We picked up a puppy today that had a issue with his leg. The lady we got it from got him from a homeless lady who was draging him. Then that lady got him f... Read More
I want to say Thank you to the staff here. We picked up a puppy today that had a issue with his leg. The lady we got it from got him from a homeless lady who was draging him. Then that lady got him from a guy that was kicking him and said he was worthless . Needless to say he had has a rough life. Vet told us he is 4months old. Got him x-rays and all that good stuff. Come to find out he has several breaks in his elbow but he dont let that get him down either. After talking we are adding him to our family. His name is Jasper now.. thank you again. Thank you guys for everything and we will be seeing u next wk for a check up. Read Less
Katie Dale
5 Jul 2016
REPORT
I am truly greatful for this place and Dr. Martin saved my dog when anyone else wouldn't of even tried
Maria F
23 Mar 2016
REPORT
I've brought cats and rats to Rescued Heart. I've never been to a vet clinic where the staff cared so much! Once I had to wait and my appointment ran late. To me, it's not a deal-breaker. The prices,... Read More
I've brought cats and rats to Rescued Heart. I've never been to a vet clinic where the staff cared so much! Once I had to wait and my appointment ran late. To me, it's not a deal-breaker. The prices, which are quite reasonable, and the high level of service was worth the wait. Other times, everything was right on time. That time when my appointment was late seemed like a case of their customers getting off from work (post 5PM), all coming in at once, and also the phone ringing off the hook. Despite how stressful it looked with all that going on, the front staff desk didn't even blink. They still treated everyone with patience and kindness, still offered me the same amazing level of service. They are great people. It's very clear once you get in the examination room that there's no hurry to get you out the door. I think that's a good thing! Dr. Rytter spent as much time as I needed to help me care for my rats when they were sick. If you want compassionate people who truly care about both people AND their pets, and you're willing to occasionally wait in line while they help other people, go here. If you don't like the idea of waiting for your turn (for your sake, but mostly for theirs) go somewhere else. I am so grateful to live nearby such a great vet clinic. I can't recommend it more highly. I tried to respond to some of the issues that other people had with poor reviews. I would guess there are times of the day (or week) when Rescued Heart gets slammed. I also work in a customer service industry, so I know how that goes. Even when you have people making appointments for specific times, sometimes things run late or everyone comes it at once. Seriously, the desk staff could have lost their cool but they just rolled with it and within a short time everything was under control. It was cool to see actually. :-) Read Less
Maria F.
23 Mar 2016
REPORT
I second the other positive review. Sometimes Rescued Heart is busy, but it is well worth the wait.I love going there.
Alyssa C.
23 Feb 2016
REPORT
Went there a couple weeks ago, my family just recently got puppies and wanted to change from our previous clinic. We have older animals and needed to get the records transferred. The transition went v... Read More
Went there a couple weeks ago, my family just recently got puppies and wanted to change from our previous clinic. We have older animals and needed to get the records transferred. The transition went very smoothly. The entire staff here was wonderful. They were helpful and very patient. Prices are fair. Definitely recommending them to friends. :) Read Less
Shannon fouts Z.
10 May 2015
REPORT
You won't find more caring people than the staff at Rescued Heart. The fact that you have to wait sometimes is because they spend as much time with each patient as they need. I would rather wait & kno... Read More
You won't find more caring people than the staff at Rescued Heart. The fact that you have to wait sometimes is because they spend as much time with each patient as they need. I would rather wait & know that they are going to give 100% to my pets than hurry through each exam. Dr. Newcomb is the most tender hearted person you will meet. She goes above and beyond & I feel like she cares as much about my dogs as I do. She has actually gone in 2 times on her days off to care for my animals because they needed her.To anyone complaining about the wait- good luck finding speedy care elsewhere. I will stick with personal care when it comes to the health of my fur babies. Read Less
Gale A.
31 Dec 2014
REPORT
They truly have no idea what they are doing. Theist is too long!! Please take your animals any but here!
Angie W.
16 Jun 2014
REPORT
I've been there twice and will never go back. The first time was to have my dog groomed. I arrived to pick up my dog 5 minutes after receiving the call that she was ready. I had to wait in line FORTY ... Read More
I've been there twice and will never go back. The first time was to have my dog groomed. I arrived to pick up my dog 5 minutes after receiving the call that she was ready. I had to wait in line FORTY minutes to get her, the place was an absolute madhouse! AND the groomer didn't follow my instructions....I asked for her body to be shaved down and her head and tail to go down to about an inch. She just barely trimmed her body and didn't trim her head and tail or her nails. I was so stressed out by the wait I just wanted to get the heck out of there. The second time was to have my dog's OFA's done. That time I waited 30 minutes in line and it was just as crazy and unorganized. The xrays came back slightly off, so I called the OFA administration to ask them about it. They told me the test shouldn 't be done if a dog is 4 weeks from a heat cycle, a pregnancy, or having nursed. When I had her OFA's done Rescued Heart KNEW she had just weaned her puppies the day before. I called Rescued Heart and told them the situation and asked for a retest at no charge to me...they said no, I would be charged and it was up to me to know when my dog could and couldn't be tested! Who is the veterinarian here?! Ridiculous.... Read Less
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Please call
(309) 346-2330
3521 Broadway Street
Pekin Illinois 61554
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Rescued Heart Animal Hospital

Pekin, Illinois
(36)
3521 Broadway Street
Pekin Illinois 61554
Welcome to Rescued Heart Animal Hospital. We are a full-service veterinary clinic with a soft-spot for helping animals in need. We understand the companionship between a pet and a pet owner, and that is why our doctor and staff dedicate their time and experience to meet your pet's individual needs.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Tana Faichney
24 Oct 2020
REPORT
Let me start by saying all 3 of my animals went here for years starting at babies. All great things to say UNTIL an emergency happened with my dog. She was in labor with 3 of the 4 babies stuck inside... Read More
Let me start by saying all 3 of my animals went here for years starting at babies. All great things to say UNTIL an emergency happened with my dog. She was in labor with 3 of the 4 babies stuck inside her and needed emergency surgery. Dr. Newcomb that made it clear she was the Veterinarian owner turned her away and said they were booked and to take her somewhere else. What kind of (VET DR) in the right mind does that to an animal knowing that's literally almost impossible when you are established in one place. This vet does that so BEWARE before putting trust and wasting years here. Thankfully a true genuine vet dr made sure my baby girl is still alive right now along with all of her pups. Thank you to Germantown Hills Animal Hospital ❤ Read Less
Rachelle Poirier
11 Jul 2018
REPORT
Dr. Newcomb and all the staff are so kind and caring. It's very cleanly, and easy to find.
Rhonda Irene
4 Jul 2018
REPORT
This is a very compassionate, heartfelt, and courteous establishment with a very informative and honest staff. With the recent loss of a 9 year old best friend they have been more than amazing every s... Read More
This is a very compassionate, heartfelt, and courteous establishment with a very informative and honest staff. With the recent loss of a 9 year old best friend they have been more than amazing every step of the way and continue to respectfully acknowledge and comfort our family. The care and comfort they gave my dog is truly an understatement by naming it the best. My newest dog, who is a year and a half old, helped us discover Rescued Hearts due to the his previous vet mishandling and misleading both my pet and me into discomforting situations. Never in a million years would I have thought that I would find a whole united staff who love their patients. Thank You RESCUED HEARTS! Read Less
Kellie Lucas
18 Jun 2018
REPORT
We love this vet clinic. They are great with our dog and fair with the pricing.
Marisa Boolman
14 Jun 2018
REPORT
Dr Simonson qas WONDERFUL with my boy. Porkie trusted him so much which speaks volumes, he's usually a bit grumpy at the vets.. He did is surgery and called me every step of the way. Everyone was so n... Read More
Dr Simonson qas WONDERFUL with my boy. Porkie trusted him so much which speaks volumes, he's usually a bit grumpy at the vets.. He did is surgery and called me every step of the way. Everyone was so nice accepting of my million and one questions. I would 10000% recommend him to anyone. They even cleaned out his nasty ears and clipped his nails out of the kindness of there hearts! Thank you soooo much Doc! We appreciate you tremendously!! Read Less
Sandy Drinkwater
4 Jun 2018
REPORT
Love this place! Very affordable and a friendly, caring staff.
Kali Farmer
2 Jun 2018
REPORT
We are always pleased after our visits. They do great with our border collie.
Lori Burton
26 May 2018
REPORT
Dr. Ritter, you amaze me with all your grace you give and show people and animals!! Highly recommend her and Rescued Heart.
Robin Kirby
11 Apr 2018
REPORT
We had to take our dog there for euthanization and they were very caring and understanding and waited until my kids arrived and let everyone be in there that wanted to. They had also taken care of two... Read More
We had to take our dog there for euthanization and they were very caring and understanding and waited until my kids arrived and let everyone be in there that wanted to. They had also taken care of two of my dog's previously and we're always very professional. Read Less
Arlene Urbano
25 Mar 2018
REPORT
Rescue Heart is by far the most excellent place to take ur pet. Dr Neucomb is beyond a very caring n knowledgeable vet. All of the staff r very outgoing n professional.
Lyndsy Quanstrom
16 Mar 2018
REPORT
Friendly staff. Prompt service. Fair prices. Payment plan if needed and discussed in advance.
ashley avery
14 Mar 2018
REPORT
I have been taking my pets there for over 5 years. They have always being so nice, the entire staff. I have had to put two very loved pets down there and they were so kind. I even got a card in the ma... Read More
I have been taking my pets there for over 5 years. They have always being so nice, the entire staff. I have had to put two very loved pets down there and they were so kind. I even got a card in the mail with a hand written note from both drs. With there condolences for my loss. I have had nothing but good experiences with them in the years I have been going there Read Less
Debbie Dahl-Simpson
7 Mar 2018
REPORT
Thier are wonderful group they are all kind and friendly, Really concern and helpful, I took my Great Dane in very Sick, and the Vet came to car picked him up and carried him in to help me. It was bad... Read More
Thier are wonderful group they are all kind and friendly, Really concern and helpful, I took my Great Dane in very Sick, and the Vet came to car picked him up and carried him in to help me. It was bad news but they made him better, did not give up. They worked with me, so it was affordable. Thank you to all of them. Benny loves you. Read Less
Jamie N.
9 May 2017
REPORT
Staff is very nice and patient with big dogs that typically do not like going to the vets office. I took one of my dogs there and about to take my other one.
Corey Wolfe
3 May 2017
REPORT
We have had nothing but great experiences here. Now they offer grooming services too! This works out great to schedule vet and grooming appointment at one time!
Tammy Phillips
24 Mar 2017
REPORT
They are amazing with my dogs!! I Ave recommended many people to them and all have loved them! They truly care about all animals !!
Taylor Rogy
31 Jan 2017
REPORT
We have been taking our dogs to this veterinary hospital for 2 years now and we absolutely love them! They have taken such good care of our fur babies and we will continue to go here. Staff is wonderf... Read More
We have been taking our dogs to this veterinary hospital for 2 years now and we absolutely love them! They have taken such good care of our fur babies and we will continue to go here. Staff is wonderful and doctors are very thorough and listen to concerns. Prices are also very reasonable. Our dogs love going here and that says a lot about the staff. I feel very comfortable leaving my dogs with them and trust them 100%. Would highly recommend! Read Less
Molly Brian
10 Jan 2017
REPORT
Very kind and knowledgable staff and a relaxed and calm environment. My nervous little dog did great and they were able to do a full exam. We will be returning!
Danell Culkin
10 Jan 2017
REPORT
We came to Rescued Hearts for a second opinion and so thankful we did!!! We transferred our records for both of our dogs!
Malerie Kusay
4 Jan 2017
REPORT
I was referred to RHAH by many people and was not disappointed. I am a spaz when it comes to my animals and worry about every little thing when it comes to their health, habits, behavior, etc. I feel ... Read More
I was referred to RHAH by many people and was not disappointed. I am a spaz when it comes to my animals and worry about every little thing when it comes to their health, habits, behavior, etc. I feel dr Newcomb had the passion for animals that a lot of vets lack ( and I would know this as I have seen many ). I hope in the near future they incorporate equine veterinary again as I am looking to switch my horses vet!:) my first impression was exactly as everyone told me it would be. Read Less
Kim Wyss-Pitzer
19 Dec 2016
REPORT
The staff at rescued heart is awsome my first experience was a couple yrs ago when I had Buddy put to sleep I was very impressed. Both my furbabies got fixed last Wednesday there and I won't go anyw... Read More
The staff at rescued heart is awsome my first experience was a couple yrs ago when I had Buddy put to sleep I was very impressed. Both my furbabies got fixed last Wednesday there and I won't go anywhere else they are so compassionate thank you so much for taking such good care of my furbabies. Read Less
Bill Anderson
25 Nov 2016
REPORT
you can tell they love animals... but right off the bat , having convo , with the doctor.. about an issue .. with toxic mold .. she is uniformed , and needs to do alittle research .. before you give o... Read More
you can tell they love animals... but right off the bat , having convo , with the doctor.. about an issue .. with toxic mold .. she is uniformed , and needs to do alittle research .. before you give out information that's dead wrong. mold is a parasite and different molds are also different parasites.. which can be spread from animal to human /human to animal .. fact's that can be proven..and is documented. issues causing first , kidney failure ,hyper sensitivity , vision issues. intestinal issues , anal gland issues , Seizures , and much more . just spend a cpl days researching yr pets issues, and find a link..not always but better to know the facts. and yes it's 100% spreadable. Read Less
Anne Headings
12 Nov 2016
REPORT
I want to Thank you Dr Rytter, Nicky and all the rest of the staff for their kindness and compassion, for my Border Collie Jelly. We had lots of hugs and tears in the last 3 weeks. You all treated me ... Read More
I want to Thank you Dr Rytter, Nicky and all the rest of the staff for their kindness and compassion, for my Border Collie Jelly. We had lots of hugs and tears in the last 3 weeks. You all treated me like family. You literally asked me what I needed before I knew I needed it. We said good bye to my best fur friend today. Thank you for your compassion. Anne Read Less
Alisha Woodson
1 Nov 2016
REPORT
Best Vet hands down! We love everybody there. They have seen us through sick pets, a death of one and recently an emergency surgery on our puppy :( I recommend them to everyone! Thank you all for ever... Read More
Best Vet hands down! We love everybody there. They have seen us through sick pets, a death of one and recently an emergency surgery on our puppy :( I recommend them to everyone! Thank you all for everything you have done and continue to do for our furbabies! Read Less
Janeie Goeken
29 Oct 2016
REPORT
We LOVE Dr. N and her staff! So accommodating -excellent care for our dog! Amazing staff! Wouldn't take my pup anywhere else!
Wendy Slaight Seelye
18 Oct 2016
REPORT
They are all so good with our furry kids, treats them like they r one of their own. I will always take all of my furry family here and will recommend to everyone that needs a vet.
Tiffany Park
18 Oct 2016
REPORT
Dr. Newcomb is wonderful. We've been seeing her for many years, but I've never appreciated her more than I have this last year. Since last October we've lost 3 out of our 4 fur babies to old age, canc... Read More
Dr. Newcomb is wonderful. We've been seeing her for many years, but I've never appreciated her more than I have this last year. Since last October we've lost 3 out of our 4 fur babies to old age, cancer, and infection. Our most recent was our 8 1/2 year old rabbit, who I was so pleased to hear Dr. Newcomb was qualified to care for. Through this incredibly difficult year, the staff at Rescued Heart has been incredibly supportive and compassionate. I can't say enough how much I love this place! Read Less
Amanda Hutchison
22 Aug 2016
REPORT
Amazing staff and Dr. Newcomb is always patient, caring compassionate and loving towards my fur babies and myself. We've been there for regular check ups, grooming, illness and an emergency and have... Read More
Amazing staff and Dr. Newcomb is always patient, caring compassionate and loving towards my fur babies and myself. We've been there for regular check ups, grooming, illness and an emergency and have always received top notch care. Read Less
Sheryl Collins
19 Aug 2016
REPORT
I want to say Thank you to the staff here. We picked up a puppy today that had a issue with his leg. The lady we got it from got him from a homeless lady who was draging him. Then that lady got him f... Read More
I want to say Thank you to the staff here. We picked up a puppy today that had a issue with his leg. The lady we got it from got him from a homeless lady who was draging him. Then that lady got him from a guy that was kicking him and said he was worthless . Needless to say he had has a rough life. Vet told us he is 4months old. Got him x-rays and all that good stuff. Come to find out he has several breaks in his elbow but he dont let that get him down either. After talking we are adding him to our family. His name is Jasper now.. thank you again. Thank you guys for everything and we will be seeing u next wk for a check up. Read Less
Katie Dale
5 Jul 2016
REPORT
I am truly greatful for this place and Dr. Martin saved my dog when anyone else wouldn't of even tried
Maria F
23 Mar 2016
REPORT
I've brought cats and rats to Rescued Heart. I've never been to a vet clinic where the staff cared so much! Once I had to wait and my appointment ran late. To me, it's not a deal-breaker. The prices,... Read More
I've brought cats and rats to Rescued Heart. I've never been to a vet clinic where the staff cared so much! Once I had to wait and my appointment ran late. To me, it's not a deal-breaker. The prices, which are quite reasonable, and the high level of service was worth the wait. Other times, everything was right on time. That time when my appointment was late seemed like a case of their customers getting off from work (post 5PM), all coming in at once, and also the phone ringing off the hook. Despite how stressful it looked with all that going on, the front staff desk didn't even blink. They still treated everyone with patience and kindness, still offered me the same amazing level of service. They are great people. It's very clear once you get in the examination room that there's no hurry to get you out the door. I think that's a good thing! Dr. Rytter spent as much time as I needed to help me care for my rats when they were sick. If you want compassionate people who truly care about both people AND their pets, and you're willing to occasionally wait in line while they help other people, go here. If you don't like the idea of waiting for your turn (for your sake, but mostly for theirs) go somewhere else. I am so grateful to live nearby such a great vet clinic. I can't recommend it more highly. I tried to respond to some of the issues that other people had with poor reviews. I would guess there are times of the day (or week) when Rescued Heart gets slammed. I also work in a customer service industry, so I know how that goes. Even when you have people making appointments for specific times, sometimes things run late or everyone comes it at once. Seriously, the desk staff could have lost their cool but they just rolled with it and within a short time everything was under control. It was cool to see actually. :-) Read Less
Maria F.
23 Mar 2016
REPORT
I second the other positive review. Sometimes Rescued Heart is busy, but it is well worth the wait.I love going there.
Alyssa C.
23 Feb 2016
REPORT
Went there a couple weeks ago, my family just recently got puppies and wanted to change from our previous clinic. We have older animals and needed to get the records transferred. The transition went v... Read More
Went there a couple weeks ago, my family just recently got puppies and wanted to change from our previous clinic. We have older animals and needed to get the records transferred. The transition went very smoothly. The entire staff here was wonderful. They were helpful and very patient. Prices are fair. Definitely recommending them to friends. :) Read Less
Shannon fouts Z.
10 May 2015
REPORT
You won't find more caring people than the staff at Rescued Heart. The fact that you have to wait sometimes is because they spend as much time with each patient as they need. I would rather wait & kno... Read More
You won't find more caring people than the staff at Rescued Heart. The fact that you have to wait sometimes is because they spend as much time with each patient as they need. I would rather wait & know that they are going to give 100% to my pets than hurry through each exam. Dr. Newcomb is the most tender hearted person you will meet. She goes above and beyond & I feel like she cares as much about my dogs as I do. She has actually gone in 2 times on her days off to care for my animals because they needed her.To anyone complaining about the wait- good luck finding speedy care elsewhere. I will stick with personal care when it comes to the health of my fur babies. Read Less
Gale A.
31 Dec 2014
REPORT
They truly have no idea what they are doing. Theist is too long!! Please take your animals any but here!
Angie W.
16 Jun 2014
REPORT
I've been there twice and will never go back. The first time was to have my dog groomed. I arrived to pick up my dog 5 minutes after receiving the call that she was ready. I had to wait in line FORTY ... Read More
I've been there twice and will never go back. The first time was to have my dog groomed. I arrived to pick up my dog 5 minutes after receiving the call that she was ready. I had to wait in line FORTY minutes to get her, the place was an absolute madhouse! AND the groomer didn't follow my instructions....I asked for her body to be shaved down and her head and tail to go down to about an inch. She just barely trimmed her body and didn't trim her head and tail or her nails. I was so stressed out by the wait I just wanted to get the heck out of there. The second time was to have my dog's OFA's done. That time I waited 30 minutes in line and it was just as crazy and unorganized. The xrays came back slightly off, so I called the OFA administration to ask them about it. They told me the test shouldn 't be done if a dog is 4 weeks from a heat cycle, a pregnancy, or having nursed. When I had her OFA's done Rescued Heart KNEW she had just weaned her puppies the day before. I called Rescued Heart and told them the situation and asked for a retest at no charge to me...they said no, I would be charged and it was up to me to know when my dog could and couldn't be tested! Who is the veterinarian here?! Ridiculous.... Read Less
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