I brought my cat here after I tried taking her to her usual vet and was told that they now see pets by appointment only. For years they accepted walk-ins and I was never notified of this change. Had I... Read More
I brought my cat here after I tried taking her to her usual vet and was told that they now see pets by appointment only. For years they accepted walk-ins and I was never notified of this change. Had I been taking her in for a normal check-up I would have made an appointment, but that morning as I was cleaning her litter box I found blood splattered on the side and top edge of the litter pan, and on the bottom of the cabinet outside the box (I have an enclosed litter "cabinet" that looks like regular furniture from the front.). Her old vet explained this new policy to me after I had told them what was going on with her. This may not have been a big deal to them, but it was a very big deal to me. My cat is 14 years old and has not had any previous health issues. Having suddenly lost my other four-legged baby last year, I was quite worried and upset. I looked for other vets close-by (via Yelp) and came across Elmwood Grove. They had very good reviews so I gave them a try. Although they too are by appointment only, they seemed much more concerned and helpful. They were able to get me in sooner than her old vet, despite her being a new patient. When I got to Elmwood Grove with Aphrodite, everyone was very welcoming and friendly. Everyone. When I brought Aphrodite back to the exam room they were very friendly and gentle with her. (She's a little scaredy cat who tries to "disappear" by cuddling up to me and getting as flat on the exam table as possible lol). Dr. Heneghan was great. She was very friendly and lightened the mood as soon as she walked in. She said "I didn't know I'd be meeting a goddess today!" Yup, that's my little Aphrodite, goddess of love and beauty. Dr. Heneghan was very gentle, but thorough and talked to Aphrodite as she was examining her. She also gave me a thorough explanation of what could be wrong, what they would have to do to find out the cause, and approximately how much it would cost. I was actually pleasantly surprised at the cost as I was expecting it to be more. Don't get me wrong, it wasn't exactly cheap, but I wouldn't expect or want it to be cheap. I realize that they are also running a business and have to pay all of their employees. They sent me home with medication and showed me how to give it to Aphrodite. That method worked for the first dose, but after that she caught on to me lol. So I had to get creative. They got the results of her blood work back earlier than expected and Dr. Heneghan called me later that day to let me know the results so I wouldn't have to wait until the next day. As I said, this was only my first time here, but my first impression was great. I will definitely be returning to Elmwood Grove Animal Hospital for all future visits. Read Less