Excellent customer service for humans and canines. We just moved to the area and researched local veterinarians. We have a dog who is quite lovely, but happens to be reactive on leash. The staff was open and proactive on how to make our experience a healthy one for all parties. The staff and vets are patient and loving. Highly recommend. Read Less

I love this practice. The staff is very cordial and the vets obviously really care about the animals. They never rush through the exams like my previous vet but are thorough and make sure nothing is missed. Three times I have had to use their services to euthanize elderly dogs whose time had come. They could not have been more compassionate and comforting. I cannot recommend them highly enough.  Great vets. Read Less

We have been taking our 10 year old German Shepherd to River Trails Animal Hospital for years, and would not trust our precious pup with anyone else. We exclusively see Dr. Elizabeth De Los Monteros, and cannot say enough great things about her. She is kind, knowledgeable, and my dog absolutely adores her. Our dog oftentimes needs special accommodations, and Dr. Elizabeth and the staff are always more than willing to help us out. I would drive hours out of my way to bring my dog here, and I plan on doing just that if we ever move.! Read Less

The veterinary practice we have always taken our pets to is 45 minutes away, but I needed to take my cat somewhere close by for an emergency Saturday appointment.  River Trails graciously got us in quickly.  Everyone on staff was really friendly and helpful.  Dr. Milewski and our vet tech had wonderful bedside manners with our cat, and they were wonderfully patient, helpful, and informative in their conversation with me.  They presented several different treatment options and helped me choose the one that would work best for us.  I thought the bill was very fair and reasonable (I was actually expecting to pay more, and wouldn't have been disappointed if I did because the service was exceptional).  I will definitely recommend River Trails Animal Hospital to my friends and neighbors! Thank you for everything. Read Less

We have taken our dogs to River Trails Animal Hospital for many, many years. Our pets have received excellent care from all of the doctors--Dr. Cox, Dr. Milewski and  Dr. De Los Monteros. Each has shown competence and empathy for our pets as well as concern for costs of any treatment prescribed. I very much disagree with the assessment made by a prior reviewer, Missy. Just like with people, pets' symptoms do not always lead to instant diagnoses. Asking pet owners if their pets ate something inappropriate is a common question and is not intended as an accusation. In addition to a caring and competent vet staff, the technicians and receptionists are also very friendly. Each has worked with us to make room for emergency appointments when needed and have done so with a cheerful, accommodating attitude. Finally, when it was time to make some tough decisions about our aging and very ill dogs, the full staff demonstrated great sensitivity. The doctors answered our questions with no sense of pressure as we made an informed decision.I endorse this practice with a very high recommendation and without any reservations. Read Less

My mother made her cat's annual appointment as she always does at River Trails, but unfortunately she was unable to take Dudley when planned. Being an awesome sister to Dudley, I stepped up and took him in. The staff at River Trails is exceptionally friendly, as are the resident cats who live in the waiting room. However, I didn't spend much time in the waiting room as they took me back to the exam room right on time. My vet, Dr. DeLosMonteros, was very attentive to Dudley. Dudley's had several "issues" over the years with his digestive tract, so much so that he eats special prescription food and takes medication daily. Dr. DeLosMonteros's exam of Dudley was much more thorough than my vet performs on my cat. Also, being a long haired cat, the vet tech shaved his derriere for no additional charge. He got his two shots, and we stocked up on his meds and food.Everything at River Trails was great! It was clean, didn't smell like medicine, the staff was very friendly and thorough, and there was no wait time. If I lived closer, I would take my own cat there! I can't think of what else you'd want in a vet clinic. Read Less

After we brought our 8 year old dog in for an unknown ailment and had bloodwork done at River Trails it was determined that she had cancer of the spleen, not by Dr. Elizabeth De Los Monteros,who was our assigned vet but by the caring knowledge of our friend who is a vet in the city. We had all xrays and bloodwork sent to him. She on the other hand had no clue of our dogs cancer and tried to accuse us of anything she could think of. Did he get into something at home? We since then had to put our dog down over a week ago by a caring inhome vet (Not her) and notified  Dr. Elizabeth De Los Monteros of her death.. what do you know... no call. She is the worst!We feel that this vet is in it for nothing but the money factor. She will nickel and dime you for everything. She will show you how to put sauve on your pet and charge you for it. She seems to care about your pet but please beware. She has no knowlege and cares nothing else except padding her pocket. Our dog may have had better success with cancer had we gone to a more qualified doctor.Sad...... Read Less

Rivertrails Animal Hospital is superb. Our dog just died, at a very old age, and the doctors and staf at Rivertrails were compassionate, patient, empathetic and professional for all of he years we dealt with them. They are a model of what a veterinary office should be. Their prices are very reasonable, in fact, I can't believe how low they are. Read Less

I've taken my dog here twice - once after adopting him to get neutered and have his first set of shots, and the second time just recently after being attacked by another dog. The staff and veterinarian(s) are exteremely nice and very knowledgable, and I always feel like I'm leaving him in good hands. I actually drive all the way out from Zion just to come here.. highly recommended if you are looking for a vet in this area.Read Less