Animal Clinic of Romeoville

Brought my mother in laws dog in for some care which she desperately needed. They took care of the infected toenail and bandaged it. I came back today they said they wanted to look at the infection which they did they took off the bandage and checked it. And they said I needed to re-bandage the foot so the dog didn't lick it I said OK. Then I went to pay my bill and they charge me $22 to re-bandage the foot. The one star is for the charge for rebandaging the foot which I believe should've been part of the care that I paid for. And I wasn't told there was a $22 charge when they said they were going to re-bandage the foot.  The care of my dog was good but they way overcharged for their services. Read Less

I had an older pet ferret who all of a sudden went from fine to not able to lift her body up on her own. Animal Clinic of Romeoville was able to get me in the next afternoon to have her checked out. I was worried to go see a vet for her as I have had a bad experience with a place telling me I was a terrible pet owner, but I made the decision that it was in my ferret's best interest to have her seen by the vet than to possibly be ridiculed by one.We got to our appointment a bit early, and we were seen on time. The front desk staff was very nice and welcoming. A technician took us back, and she was very sweet and asked us what was going on with our ferret. Shortly after, she brought Dr. Pulins back, and he did a check up on her. After her evaluation, he believed that our ferret suffered a stroke - he found no tumors and no fractures (I believed the had fallen off a shelf in her cage and hurt herself). I was sad when I heard about her stroke, but Dr. Pulins and the technician gave me full support in our decision to have her put to sleep and assured me that she had lived a long, good life.It was such a relief to go to an animal clinic and have them take such good care of my pet even throughout the end of my pet's life! Thank you for everything! Read Less

They have always been very careful with our two dogs, they know them very well and treat them like they are family. We have been using this clinic for over 10 years, and we will keep doing it. I strongly recommend this clinic for your pets. regards, Rogelio Read Less

We have been bringing our pets to Animal Clinic of Romeoville since 2001 and the experience has been terrific. They are a very caring staff and they have given great care to our pets. We will keep coming back! Read Less

I've been to a few vets around my area and one with my pet rats. My usual vet was out today and the ones in my area were either not open early or not in either :( I looked up ratfanclub vet refural and happened upon this clinic. They got me an appointment that morning and in a decent time with enough time for the 45 min drive as well as well before I had to go to work. The staff... I can't say enough great things about them! They were fantastic!!!! They were happy to see us, extremely informative, gave me options on what to do and what they thought best, cards so I knew the number, adress and name of the vet (I always forget everything) and answered every question. Even though I was half awake and stressed they didn't let that ruin the vibe they have in the clinic. It was well worth going out of my way to get the best vet I've come across in my 24 years (I've had pets all my life) thank you, thank you, thank you!!!! I will be back!!! Read Less

I have been taking my cat for years here. They are so nice! I don't get the bad reviews. The vet was snotty? Not the vet who sees my cat. The staff knows my name, knows my pet's name and always greet me with a smile! Read Less

We tried to bring an animal we found that had been hit by a car or attacked by another animal there for help because they were close.  Vial...horrible customer service!  Seems like all they are in it for is the money.  I have NEVER seen a vet's office that does not care at all about an animal's well being.  The doctor was very snotty and uncaring as well.  I don't understand how they are still in business.  I would never bring any of my animals here and am so glad I have a loving vet elsewhere. Read Less

Animal Clinic of Romeoville is the best! The doctors and vet techs really care about my pets, and listen to me thoroughly. I get great advise, and I'm not forced into unnecessary products or procedures.Dr. Amy is AWESOME!!! She cares about my dogs, and puts them at ease when they come in to see her.I read through all of the reviews, and want to point out a couple of things. 1) Yes, there was a front desk person who worked there who was not very nice, but she's not there anymore, and 2) There are two whole pages of great reviews that don't factor into the overall rating for some reason. I think that's shameful. Read Less

With 4 guinea pigs and a dog to care for, Animal Clinic of Romeoville has been a life saver. The front desk is warm and welcoming. The waiting area and rooms have always been clean and roomy. Dr. Pulin is gentle and compassionate. His knowledge and love for animals is evident from the moment he walks into the room. I have never waited for more then 15 min for our appointments. And Cost has never been an issue either. They are competitive for services that we have needed. Read Less

I appreciate and am very grateful to the wonderful staff at the animal clinic of Romeoville. I've been taking my pets there for so many years I cannot count. They have successfully treated and cared for my cats, dogs, and bunnies...and even a few feral cats...for most of the 40+ years I have lived here. As a single senior, living on a fixed income, I am especially grateful for the conservative approach they employ with pet problems...not rushing in with big guns unless absolutely necessary. My pets mean everything to me...they are my family. I want no effort spared to make them happy and healthy, but if I couldn't afford to care for them, it would be a loss to them as well as me. So, THANK YOU all, for truly caring for the well being of your patients, and their owners! I HIGHLY RECOMMEND that you spend your pet's next visit at 334 N. Independence Dr. Suite B... Read Less

Highly recommended! I have pet rats and Dr. Pulins is amazing! Very knowledgeable and was able to answer any of my concerns. The pricing for the visits and treatments are the cheapest I've seen. If you need a vet for rats I would go here.I've seen many other people bring in dogs and cats and they all seem very satisfied with the clinic. The staff is very friendly and caring about your pet's needs as well. Read Less

As a 15 yr client, I too began here with Dr Lindbergh at the helm and enjoyed his lengthily explanations and small community manner.  The change in doctors and prices was hard to except at first.  The prices leveled back down and both doctors are helpful, concerned and able to explain the course of action needed with care and compassion.  We currently have 3 dogs and 2 cats regularly seen here and trust either doctor with the health of our loved ones.  I can't say I'm always happy with the price of veterinary care as I have had the need to go elsewhere during an emergency - even during the week, during business hours - it was expensive.  Pets live such short lives compared to people.  Given what they give us, I personally think they are worth it.  I will continue to bring my beloved four legged family members here and appreciate the great attention we get from the doctors and staff. Read Less

I had been taking my cat and dog to this clinic for a while up until this past week.I took my dog in for his yearly exam and was horrified by what I witnessed while sitting in the front waiting area.While I was sitting there with my dog, waiting to be called back, another dog came out from the back. The dog's rear-end was completely shaved, with sutures and slathered in betadine. The dog dropped his rear and did the "butt-scoot" on the floor and left about a six-foot stripe of betadine, blood and nastiness on the floor while his owner was settling the bill. The tech that was going over the release paperwork with the man saw the stripe on the floor and just walked away.After about 5 minutes of sitting there and wondering when they were going to clean the mess up, nothing happened. The tech sitting at the front desk was just going about business as usual.Being completely grossed out, I couldn't sit there without saying anything any longer.I told the tech at the front desk and she yelled to the other tech (the one that was helping the man with the paperwork) and asked her to clean it up. That tech started to grumble and complain about having to clean it up and said "it's just betadine, ya know, why bother." And the one at the front desk replied with this, "I know, if it was up to me I'd leave it there all day." ---DISGUSTING!!After the tech that was complaining about having to mop it up left, I asked the one at the front desk if she really would have left it there all day. She said, "of course not, this is a hospital." To which I replied with, "yeah, exactly."I then went on to explain to her that what I had just witnessed was quite disconcerting and that I was seriously reconsidering bringing my pets to this clinic.I also explained that listening to the dialogue that just went down was also disturbing and extremely unprofessional.I kept my appointment and saw the vet. While in back, I mentioned what happened to the Dr. and she said that it was not the first time she'd heard similar complaints, but that she was not in charge of hiring. During our conversation, I looked over her shoulder and noticed that the sharps container on the counter was over-flowing with syringes (a biohazard) and had not been disposed of properly.At that point I decided I was done. If that is what it looks like in the front waiting area and in the patient rooms, imagine what it looks like in back.... I'm never taking my pets back there again.**UPDATE**In the interest of full disclosure, I would like to add that I was contacted this morning by one of the doctors there (clinic manager) and he wanted to hear my account of the events. During our conversation, he expressed what seemed to be genuine concern and regret for what happened. He also assured me that he would assess and remedy the issue/issues. Based on our conversation I have confidence that he will keep his word. Unfortunately, I cannot take take my pets there any longer. I just can't. My purpose for this post is to help other pet parents/consumers make an informed decision about where to take their loved ones. Read Less

I would like to tell you about my 2 experiences with the ROMEOVILLE ANIMAL CLINIC.I moved to Romeoville in May of 2011. I brought along two cats and a new puppy.As a former cat owner of 8 + years I have NEVER had a horrifying experience with FLEAS EVER.   This particular year was different from what I heard. It was hotter than normal and Fleas were very pro-dominant this  season, worse than anyone had seen in YEARS.Well this year was my turn. My puppy came to me with fleas and not knowing what to expect or do it turned into a 6 month NIGHTMARE. I consulted my regular vet and wasn't very happy with the results. I had been looking for a specific product called  CAPSTAR that was a tablet you give your pets to help get rid of and kill adult Fleas, while fumigating & ridding my ENTIRE HOUSE of these God Awe full creatures.I went over to The Romeoville Animal Clinic and spoke to the Manager about my situation. I told  her that I needed this product, she mentioned that they sold the product but pushed that before she could sell them to me, I had to bring in All 4 of my pets at $60.00 each for a  New Client fee  in to see the vet. She couldn't explain why, she was just COCKY, MEAN & VERY RUDE!!! & as a matter of fact about, how I had to spend all this money ($240.00)before they could even help me with any advice.  This woman is NOT professional or nice to anyone I hear he speak to. I had gone into the Clinic again to speak to another person that worked there, and asked to speak to her PRIVATELY.She and I went into another room and closed the door. I told her about how I was treated by this lady and said, " I would like to speak to the Dr. If I could"...The manager STORMED in and yelled at the girl in front of me telling her ,"YOU WORK FOR ME...I tell you who you can talk to in Private"...I told her. " Leave her alone! I asked her to talk to me in PRIVATE because there is no talking to you". I told them both I WANT TO TALK TO THE DR. I left my number and NEVER heard from him.Moral of this story I found out from a friend that I could purchase CAPSTAR  at Petco and Pet Supplies Plus and this EVIL PERSON couldn't tell me???  WHY COULDN'T she just tell me...She is a ROTTEN EVIL PERSON AND SHOULD BE FIRED...all she cared about was Me spending $240.00 at her darn office...I wouldn't leave any animal with this woman EVER...she has NO HEART  all she cares about is money...all she had to do is tell me Lady go to the pet stores...I am also disappointed in the DR. if he heard any of these conversations at all he could have called at the least.   So now I am able to control and Flea issue on my own and I make sure I have a flea medicine that kills ALL STAGES of Fleas...that is One very important factor too.My first interaction with this woman was when I found a dog running loose in the area of the office, and I helped a girl who worked there catch him...The same woman Yelled at this poor girl...Swearing at her telling her "what is your problem? are you stupid? he got out because of you.   The dog needed water because it was a 100 degree day and was foaming from his mouth do to running in the humidity &  heat.  I went into the office and asked this AWE-FULL woman if she had a leash and some water for the dog...to help the girl who I helped catch the  dog , this Manager said to me MIND your business lady it is NO concern of yours...I was astounded that someone could speak to me after I helped catch an escapee from THAT CLINIC...I told the girl whom I helped and got into my car and just drove away!   I was shocked this woman is such a BITCH and a BULLY.I don't usually complain about things but this woman needs to be called out on her Bad behavior, Rudeness, and unethical ways.   SHAME SHAME SHAME on her. Read Less

This animal clinic recuperated and brought my 15 year old cat's health back. Dr. Myers and Dr. Pulins and all of their staff gave me the best advice and care i could have gotten for my cat who was diagnosed with kidney disease. They were proactive in getting her on an IV treatment and special diet which stabilized her condition. They didn't try to get me to take tons of testing, they simply treated the issues that my cat needed to be helped with, and their prices were very reasonable.Thank you Animal Clinic of Romeoville! Read Less

I was a very satisfied client of Dr. Lindberg, who founded this clinic, for 38 years, but when he retired earlier this year, he sold his practice.  When my 20 year old cat, Ditto, suffered a broken leg as the result of getting stepped on by my dog, I took him to the Animal Clinic of Romeoville where his records still were.  I must say, that I could not have been more disappointed.  The vet who first saw Ditto, Dr. Amy Meyers, was less than compassionate and immediately assumed that Ditto was in renal failure and that given his age the leg would more than likely not heal.  In spite of her doom and gloom attitude, I made the decision for his leg to be splinted knowing it could take a long time. Six weeks later we returned for additional radiographs.  This time Dr. Pelkey was the vet.  She wanted me to leave the cat and come back hours later to pick him up.  I drive over 20 miles to get to this clinic, and if it was necessary for me to leave him, then I should have been told that on the phone when I made the appointment!  Needless to say, I ended up staying while the radiographs were performed.  Dr. Pelkey indicated, though, there was no sign of healing at that time.  The leg was resplinted and we were instructed to return in four weeks.  Four weeks later we returned and it was then I was told in no uncertain terms by Dr. Meyers that if the leg did not look like it was healing then she would not resplint it even if I wanted her to. I explained to her that Ditto was doing fine getting around with the splint, he was not in pain, and he was eating and using his litterbox and I did not understand why it couldn't be resplinted.  Dr. Meyers maintained a very cold, clinical demeanor and would not even listen to reason.  When I said in a very calm voice that I was frustrated as hell with the clinic since Dr. Lindberg left, she began to verbally reprimand me for swearing rather than trying to salvage my 38 year relationship with the clinic.  To make a long story short, I took my cat and copies of his records and radiographs to Dr. Pasdo at the Arboretum View Animal Hospital in Downers Grove.  He viewed the most recent radiograph and said there was definite evidence of healing.  The splint remained on and I was advised to bring Ditto back in four weeks.  Well this morning was our appointment, and I am delighted to say that his leg is now healed and the splint has been removed!  Had I heeded to Dr. Meyer's doom and gloom attitude at our first visit, I may have made the decision to have my beloved cat euthanized instead of splinting the leg.  I will never go back to this clinic and recommend you seriously think twice before bringing your animals there. Read Less

Every cat I've owned since he opened his office has seen Dr. Lindberg, or more recently Dr. Laura, or Dr. Heather. When I lived in Chicago, I drove out to see him, now I live in Kendall County and still make the trip. There's no one else I trust with my animals care than the people in this place! Sometimes you'll wait, but if so, you understand the minute the Doctor walks into the room with you and your pet. They take their time to make animals comfortable, to explain everything you want to know and answer every question. I can't say enough here, only that I recommend this office to anyone with a pet they care about. Read Less

I have four dogs, who have all at one time or another, been patient's at Dr. Lindberg's office. Along with Doc, he has 3 other vets in his office, which I can't say enough positive things about. We are like family. Everyone knows me and all the dogs by name. They office staff/doctors are very caring, down to earth people. The prices are very reasonable. Actually the best prices I have ever encountered, especially for the personal service you received. They are very flexible about payment as well. I would have to say that one of my most traumatic experiences was when two of my pups got in a fight, and my Jack Russell, Jessie, ended up with a broken leg. When she was brought in, they immediately took her in for emergency surgery. She came home a few days later. With all of the other dogs at home, she was not resting properly. Dr. Lindberg offered to keep her at the office, in hopes her leg would heal quicker. Doc let Jessie stay at his clinic for over a month (free of charge) in order to rest. They fed her the best food and the staff took care of her as if she was there own. The let me come visit every day, and I never felt as though I was a bother. All of my pups go to the clinic for all routine visits and all emergencies (if they arise). I can't tell you what great people they are. I would highly reccomend the Animal Clinic of Romeoville to anyone that lives in the area, and to those who wouldn't mind a drive if they don't live in town. Two thumbs up! Read Less

Dr. Connie and Dr. Lindberg helped us out. I scouted the place to see if I should recommend it to my clients... I brought my own dogs there on a few different occassions. I found though the wait was long (it WAS a Saturday morning) it was well worth it. The doctor's were knowledgeable and willing to answer my questions. They were busy the first time, and I did feel a bit processed once I got into the room, but Dr. Connie still did answer my questions and explained the positives and negatives of the raw diet. (A specific question I tend to ask all the vets to see their answers.) I liked the clinic and I highly recommend them for myself and my dog owning clients. Read Less