We love Dr. Campbell, but all of their Vets and the entire staff are terrific.  We have been using them for almost 20 years.  They're good listeners, which is critical in diagnosing problems.  They will do anything and everything for your pet, but they do not over-treat.  They don't just provide care, they genuinely care about your pet and you. Read Less

We have been going to the AnimalMedical Clinic of St. Charles since the day that it opened. Dr. Cook treated our first dog Char-lee who had lupus with love, and compassion. He made her final days as comfortable as possible and helped us make the hard decision to let her go. Murphy our second dog had congestive heart disease. Dr. Amy treated her with so much kindness and again helped us make the hard decision to let her go. Dr. Amy continues treat our Ellie. Ellie was a rescue and came some poor health issues. We have continued to work on finding the right diet, and treatment for her with great success. I would never go anywhere else except to Animal Medical Clinic of St. Charles to treat our four legged family members. Read Less

This is the WORST Vet I have ever experienced in all my years.  They insisted on giving my poor little elderly dog a full panel of shots including 3 year rabies to have his teeth cleaned. When I picked him up he had a cough.  They didn't care. I was charged full price when I had to bring him in to find out why he was coughing.  I got no information.  In just 5 months, he died.  O think those shots were too much for him at his age.  But they didn't care.  They care about MONEY.  Making money. Read Less

I guess the medical care my dog received was fine, but I had her in twice and both times they took her in back to get a urine sample and both times I could hear the tech or vet or whoever yelling at her, which I think was really uncalled for, no matter what the circumstances. She is a sweet older dog with a really quiet and nice personality, and vet and grooming appointments are traumatic for her so a 'soft touch' would have been much more appropriate. We have another vet now. Read Less

I was specifically referred to Dr Robert Cook by my vet because my cat was vomiting. Rocky was only four yrs old and prior to this, had been very healthy. His lab work was good but digital X-rays were unclear as to what was causing the problem. My vet suggested seeing Dr Cook because when possible, he performs endoscopies, a less invasive procedure than surgery. The vet spoke to Dr Cook and told me that Dr Cook would examine Rocky, evaluate him and perform surgery if necessary. Instead of Dr Cook, Dr Kroll saw my beloved companion. I wwas told that Dr Cook had left for the day. She said he'd looked at the x-rays and decided to manage him medically. When we arrived, Rocky was frightened, but walking around and responsive, not in any apparent distress. An IV was started to hydrate him, labs drawn and x-Rays repeated. A few hours later I watched as he died a painful, horrific death. I gave Dr Cook one star because I was promised his expertise. I drove a long way, based upon his reputation, so he could see Rocky. I was at his office all afternoon. Dr Kroll and staff were kind and compassionate, but I'll never know, had Dr Cook taken the time to see Rocky, as promised, if there would've been a better outcome. Specifically, had he examined Rocky before all the trauma my poor kitty endured, exploratory surgery might have saved him. As Rocky's owner, I should've been allowed to participate in the course of treatment that took place. I spoke with my vet and was told the case had been mismanaged. Read Less

I have been coming to Animal Medical Clinic of St. Charles for over 15 years and continue to drive an hour out of my way after leaving the immediate area. I cannot recommend them more highly. Both Dr. Kroll and Dr. Rudigier are kind, compassionate, and thorough. I wish my personal physician was as capable. Read Less

We have been going here for about 15 years now and love it!! Such friendly staff, clean atmosphere! Love Dr. Campbell! She's amazing! All the vet techs are so nice and helpful. I wouldn't trust any other vet! Read Less

Dr. Cook and his staff are the best. Its all about the animals with them. If you need a second opinion or your pet need surgery, you would be a fool not to make a appointment with these amazing people. I would recommend them to everyone! Read Less

Amazing! Friendly, patient and caring, on top of being professional! This was our first time here. We have had no luck finding a place we love until now! They not only made sure to ask questions and gain information on both of my guys (Scout and Oakley) but they made a wonderful effort to making the pups comfortable. And then when I had all my questions they answered honestly and detailed. They didn't rush me even though they had other appointments. They took their time and made sure I was stress free and informed... They aren't close to my house but it's worth the drive when I know how my dogs are going to be cared for and I am treated like a person and not another dollar sign... Loved our experience and we highly recommend them for anyone looking for a great clinic! Read Less

My husband & I just moved to Illinois from Ohio a few years ago & it's hard to find a trusted doctor for our baby dog Lily after an amazing one from Ohio. After finding this vet, I am very blessed on how great the staff is including Lily's doctor, Dr. Campbell! I trust her with anything with Lily. After Lily had a nasty stomach bug virus a year ago, Dr. Campbell helped her in every way & Lily got better fast. I recommend for you to take your pet to a doctor you want to trust or is new to the area! You won't walk away disappointed, you will walk away with a healthy pet because of them! Read Less

I adopted a dog that came with a broken leg.  My first time meeting her was at the clinic, the day following surgery to put a pin in her broken leg.  In my dealings with the clinic with her two surgeries, never for a minute did I ever feel concerned about the care that she was receiving.  Everyone there was very kind and compassionate and thorough.  I trusted them.  We had a need for a few follow-up phone calls because of the situation that my dog was in, and I never felt rushed and no question was too stupid.  They loved this homeless dog that became my pet, and she loves them.Thank you for taking such good care of my sweet little one. Read Less

I've been taking my dogs there for almost fifteen years now. They've battled through raccoon and coyote fights, exhaustion, etc. They've always been there to help. I now have a seven month old puppy who suffered a broken foot. They've always been able to see me as soon as I call. Dr. Kroll is great, seems to care a lot. I have to go back every week for a checkup where they could easily charge me for their time, and they don't. Dr. Cook's uninvasive surgeries are recommended all over the Midwest. I can't compare their prices to anyone else, but dogs at the vet are expensive anyway. I definitely recommend the Animal Medical Clinic of St Charles to anyone looking for a vet. Businesses are going to have disappointed customers, as you can see from some of these reviews. But I've never had a problem and I've always been treated well there. (Most customers are pains in the a$$ anyway, so expect negative reviews for any vet.) Read Less