There is no better veterinarian in Northern Illinois than Dr. Mitchell! Don't let the unassuming store front in the strip mall fool you. This is the place to take any dog or cat that you love. Dr. Mitchell correctly diagnosed in minutes a problem that resulted from a tick borne disease in a dog that I had been taking to another vet for over a year. And she quickly spotted a life threatening blasto infection in my current dog that had only a persistent mild cough as its symptom to my untrained eye. I would not consider another vet for anything but emergency treatment.Read Less

Dr. Mitchell has been the veterinarian for my kitties for a number of years.  I wouldn't think of taking them anywhere else.  She is compassionate, skilled, and feels like a good friend of my fur family.  I was there yesterday to have my oldest cat euthanized.  It was very obvious that everyone there understood how I felt.  Dr. Mitchell was especially reassuring that it was exactly the right decision and allowed me as much time as I needed to say my goodbyes.  Tomorrow I will be taking my boys in for a senior checkup.  They are so relaxed with her that an exam is a piece of cake.  I'm planning on many more years of veterinarian care with Dr. Mitchell. Read Less

I have been going to Knollwood for years. The staff is great and the care could not be better. I have always found their prices reasonable and have appreciated Dr. Mitchell's conscientiousness about saving me money. Her blend of Western and holistic medicine has been so helpful for my pets as they age (I have had 2 rabbits with arthritis). She is always current on the latest research and is able to enumerate the pros and cons of treatment options so that we can choose the best option both for my pet and my wallet. In addition she and her staff are kind and compassionate to animals and owners. It sounds like the negative reviews are basing them on one experience. I have had 6 years of frequent visits and nothing but good experiences. I cannot imagine a better veterinary hospital.Read Less

Dr. Mitchell is the best vet we have ever encountered and saved the life of a our previous senior cairn. Her combination of traditional and holistic medicine cannot be beaten. Our current rescue dog has many health issues that Dr. Mitchell has treated successfully and given our dog a much better quality of life. Read Less

I was going here for years. Dr Mitchell has great knowledge and experience. However her staff and professionalism is lacking greatly. I called numerous times about a follow up question for my pet and she ignored my calls for 2 weeks to finally call me and inform me that she was severing ties... I had already found a new vet and he is fabulous. Read Less

I love Dr. Mitchell and the staff at knollwood. Dr. Mitchell shows how passionate and knowledgeable she is each time I visit. Another bonus is she is so open to holistic care for pets. She is someone who is meant to be a veterinarian and living it. Read Less

I love Dr. Mitchell I have been taking my fur babies to see her for about 10 years now. She always goes above and beyond to answer all of my questions. I am the type of person that wants to know how this happened, why this happened and what we need to do next to either prevent or stop whatever it might be that is wrong with my fur babies. Dr. Mitchell is always full of suggestions and doesn't not push the "pill fix" if something else could be done which I appreciate. They use natural homeopathic medicine, chiropractic, acupuncture and laser therapy I am a fan of all of the above!!! As I am myself using more of the natural ways to get healthy I am also glad I can provide that for my babies. My kitty especially is a crazy jumper and she jumps 6feet in the air!! Needless to say sometimes she doesn't make it so chiropractic adjustments for her are a frequent occurrence and she is ready to concur the world. Any one looking for the best Vet for their pets should see Dr. Mitchell!!! She also continues to go to seminars and keeps on educating herself on the new ways of helping animals. I find that most vets after they graduate stop learning and are just stuck on doing things one way. Recently I had to take my second kitty to a different vet as Knollwood was closed that day and what a different experience that was. This vet took 5min in the room and ignored most of my questions even when I asked for suggestions of what to do after visit. Definitely makes me appreciate what Dr. Mitchell does more!!!! Read Less

The review below mine definitely helped me decide to give this place a shot. I have driven by it several times and frequent the Fortune House Chinese Restaurant in the same strip mall (see my review on them because they are also fantastic), but only recently adopted a kitten and needed a primary care vet for him. Honestly, it's a little creepy from a distance as it's just labeled as "PET HOSPITAL" next to "BOB AND PEG'S DENTAL", but I am still glad I found Mary B's review. Now onto my own experience.Phoning in to set up an appointment was very easy - the assistant was friendly and thought our kitten had the best name (he's named after Master Tonberry  from Final Fantasy 7 - if she only knew what kind of character the REAL Master Tonberry was, tsk tsk...) Thankfully, they had an opening about two hours after I called so it was also very prompt. I arrive a little early to handle paperwork and even after that, I still had to wait for fifteen minutes after the scheduled time so I deducted a star (NOTE: it would be half a star if that were possible though). She offered me tea and when I declined and asked for water for Master Tonberry, she provided me a bowl with clean water which he happily drank. The exam room was available and the technician was straight-forward and addressed all my concerns; because it was a new patient general check-up, that meant it required a temperature and of course, those are not pleasant for animals. After finally getting the reading after three tries with him squirming and crying in my arms, the technician left to actually get Tonberry treats to reward him - I think he ate half the bag. Then it was onto cleaning MT's ear, which the tech agreed may be something to be worried about considering how much buildup there was. Doctor Niznik came in and we discussed MT's different issues - she was very knowledgeable and offered options in treatment while complimenting MT's behavior and physical appearance. While talking, the tech returned to inform me that the test came back and MT had ear mites, which meant ear drops treatments. We discussed a course of action and she prescribed medication in hopes of the sneezing not being a permanent feature of our kitty's behavior. The tech came back in with the assistance of a nurse to clean MT's ears for no charge before demonstrating how to apply drops twice daily to get rid of the ear mites. Check out went smoothly and initially I was told an exam alone would be $78, so because I had two sets of medications and a lab test on the ear discharge, I expected it to be quite expensive - on the contrary as it only ended up being about $50 more plus they are open on MLK Day, which is technically a holiday, so I was able to make a follow-up appointment with no issues.All in all, very knowledgeable and friendly staff, convenient location for us, no real hassle, and reasonably priced for services. One thing I would recommend is if maybe some sort of guidelines on pricing on their website just to give customers an idea - I know our doctors do not necessarily do the same, but with insurance I could understand that fluctuating; our pets do not have that misfortune (that I know of...) so it would help to get an idea on what costs would be for a visit. Otherwise, I am pleasantly satisfied with the overall service and am actually looking forward to returning in a few weeks, though I'm sure Master T is not. Read Less

Knollwood is incredible, and I highly recommend them to my friends and neighbors. I can assure you that my cats receive better health care than I do because they go to Knollwood. Dr. Mitchell is amazing. Not only does she clearly love each one of her patients, but she also keeps up to date on all the medical veterinarian breakthroughs. Your animals will get the advantage of the best medical care combined with the best holistic care they could ever receive. In addition, Dr. Mitchell hires the best support staff!My cats have been seeing Dr. Mitchell for 12 years. As long as I live within driving distance from this vet, I will never take another animal I own anywhere else. I trust this vet and her staff with my babies' lives, literally! Read Less

You can't seriously look at that review below and think, wow, that's really informative, I won't go there.  NO...I have to say.  We've been with this hospital for the past 10 years.  I have NEVER had a bad experience with the place.  Dr Mitchell has ALWAYS been amazing with my dogs.  I've never seen someone so good with animals.  Ever.  On one occasion, my sweet little Boston was stung by about 8 bees.  EIGHT.I called right away, asked if I could come in (my dog was seriously fading) and they said to come in right away.  No questions or delays.  Nothin.Came in, they took care of her right away.  I would even say they saved her life.  They said she was lucky to be alive because of how small she is.  Another occasion.  Same dog.  The poor thing jumped off our couch and hurt her back.  Same deal.  Called right away, said we might have to wait 10 minutes.  But that was fine and it wasn't even 10 minutes we waited.  They treated her so well there you wouldn't believe it.  I completely vouch for this place.  Nicest nurses and vets over there.  I could go on and on about other pet scares where knollwood came to the rescue but I won't.  Trust me.  They're great! Read Less

This vet office is the best care for a pet you can have.  The combination of Holisitic and traditional veterinary medicine has kept our senior dog, a caner patiesn, healthy and happy for over a year after her diagnosis with a very aggressive type of cancer.I would not go anywhere else with a pet again. Read Less

The care was good, and the staff was friendly. However, the prices are VERY high, and the care does not make up for the price. I had my puppy spayed there and it cost nearly $600. When the scab was healing (almost completely healed except for one small scab), I took her in for a follow-up and the vet peeled off the remaining scab. The wound would have healed within a couple of days had she not done that, but because she picked the scab, it took another 2 weeks before my dog was completely healed. Read Less