My girlfriend and I just recently had to have her pet rabbit euthanized here. They are amazing. They treat you like family and are there for you every step of the way. The rabbit developed cancer and they gave us the options without being pushy. They did their best to treat him and were amazing throughout his life. Unbelievable experience with them. Need a vet in Springfield? Go here! Please, you won't regret a second of it. Read Less

They are VERY friendly and caring about your pet. They took excellent care of our last dog who passed. Now we have a new little one that hope we have long friendship with them. Look forward to their help with all her needs! Read Less

Dr. McLaughlin works with you and informs you of all possible choices in keeping you animals healthy without pressure to get anything unneeded. The staff is warm and friendly. You can tell they truly love your pet almost as much as you do. Even taking time to give tips on the best way to give medications. Read Less

I can't say enough good things about White Oaks and, particularly, Dr. McLaughlin! We have four pets - two dogs, two cats - and there is always something going on with one of them:) The staff is responsive and caring. Dr. McLaughlin is wonderful with our animals and with us! She understands how important our animals are to us and treats us with great respect. She is very sensitve to the needs of our pets and is very thorough while giving us multiple options to be able to make both a good decision for their health and for our budget. Read Less

White Oaks West has been our veterinarian clinic for years. We have several dogs & cats, and each pet is treated with the utmost professionalism and compassion! From the moment you walk through the door, you are greeted & treated like family. The office staff, technicians, and vets always spend as much time as needed, and you are never rushed (even though they may have a full schedule, they treat you & your pet like you're the only ones there at the time). Phone calls are always returned, and we are always notified of all lab/diagnostic results, in an expeditious time frame, once received. From sharing in the joy of a new puppy or kitten, to being very sympathetic & mourning WITH US in the loss of an elderly/ill pet or euthanization, THIS vet clinic and ENTIRE staff are without a doubt, THE BEST in Central Illinois. Each person there always, ALWAYS, has the best interest of our pets, and always go above & beyond to make sure they receive the care they would provide their own pets! Read Less

Respectful, caring, family oriented. I could not have found a better place to take our dogs, cats and even an iguana once. Recommended even when my children had pet mice, as the provider to seek. They have been incredible in every visit, including the worst kind to have. They helped make all of the arrangements for cremation and an urn when our elderly dog passed, they made every attempt to save her and she just didn't make it. they let our children have time to say goodbye to her in a dignified setting and helped me make the necessary decisions for the next steps. There is no place else I would consider going in this area. Read Less

I have been taking my precious dog to White Oaks Animal Hospital for eight years and have received the best care for my dog as well as they helped me through some scary times with her. I absolutely could not ask for better care & service. The entire staff is so caring & willing to do whatever it takes. I recommend them to anyone who has a pet. I have seen several of the Vets there and they are all very good!!! Read Less

The compassion and kindness that came from Dr. Hasselberg was truly amazing. She loves what she does and it comes from her heart, no doubt. If I ever have another reptile, I will be back. Thanks for everything. Read Less

White Oaks West Animal Hospital is by far, hands down, the best veterinarian clinic I have ever been to. They helped and supported us during the tragic lost of Bailey, as well as Dazzy's annual physical. Read Less

Everyone always has a smile on their face and are very warm and nice!! I have taken my parrot to them for many years and never had any problems. I would recommend them in a heartbeat!! Keep up the great work!! Read Less

I brought my puppy Westen in for his first visit yesterday and was very pleased with the staff. I had emailed back and forth with Cassie. She was very nice and gave me lots of information. She was there yesterday and got to meet Westen and gave him lots of love. Dr McLaughlin was awesome. She took time to explain what she was doing and answered all of my questions. I would absolutely recommend this office to all of my friends who have fur babies. Read Less