Animal Hospital Of Streamwood

Brought my dog here for the first time today and the staff was amazing. They were able to see me on short notice and calmed me and my dog down during a scary illness situation. Sean and Dr. Taylor answered all of my questions and took the time to make sure I was comfortable with the course of treatment and pricing. I found their prices to be very reasonable compared to our previous vet. So glad this great facility is close by! Read Less

I recently had the unwelcoming experience of putting down our family Shitzu who was with us for 18 years. Emily began the process by assisting with what will occur and answering any questions I might have (Thank you). Upon arrival, I was directly escorted to a private room where I had the opportunity to spend some more time with our beloved Gucci. Emily introduced Dr. Taylor who was very warm and compassionate. Dr. Taylor further advised on the entire process and what to expect after the medication is administered. Dr. Taylor respected the last minutes I spent with our beloved Gucci giving me the opportunity to say my final thoughts and not rushing me. Dr. Taylor gave me time afterwards to grieve as well after he took his final breath. For that, I'm very thankful to Emily and Dr. Taylor. Going into this I knew it was time for Gucci to be put down because of his struggles and I though it was going to be easier because he was suffering. I learned its never easy though but the staff made it THAT much easier and I thank them for it greatly. Dr. Taylor even took time to hand write a card to express her condolences so Dr. Taylor THANK YOU!!! Read Less

I don't know what has made me reminisce about this place. I was the office manager in 1978-1983. Both Dr Steffan and Dr Smith were great. I have many happy memories about this place. I loved working there. From the pictures. I can see many changes have taken place. Read Less

I would live to give 0 stars, but thats just not an option. My pup is a 9 year old pomeranian. She was brought in because over a couple days she became very lethargic, had symptoms, you know the deal. My mother has been caring for my pup for a few years now because i am a single mother and just could not keep up, but lucky for me she has the time to take her. Anyways, my mother brings her in here and they tell her just to run tests it would be atleast 500 dollars but that it could be pyometra. They did an xray and quoted my mother thousands of dollars and said she would have to stay for several days and they dont even know if she would last in surgery because of her age. We could not afford this. My pup has been here several times and had shots and such. They would not work out payment options under any circumstance. So i came up to sign euthanise papers and she comes out with this "idea" (doc Taylor) that she can "relinguish" my pup, do the surgery for free and quote, "give her to a family that can afford her." Keep in mind Bella is 9 years old and i have had this little girl since she was a sick little 6 week old runt pup who was deemed not to make it past a few weeks. Anyways, we took Bella that day, called a coouple other places to feel out options and got one quote of 498 with surgery, overnight care ans fluids, then my mother calls another place, 350 dollars with payment split in half for surgery, overnight care and fluids. This idiot doctor literally tried to take my best friend of 9 years and give her away instead of help us and give us options. Lucky for us, we took that as her having a chance. She is a horrible doctor and ahould be fired for the careless behavior and carelessness for pets. Read Less

My cat is suffering, after his 2 visits to this "chop shop". Wish I had the $ to hire an attorney/ investigators to shut this place down. Go to Yelp. Read the reviews. They take tons of money from you. Take ur pet in another room. For a VERY long time. Your precious pets are never the same after :( Very "fake" sweet when You come in, don't be fooled!!!! Horrible!! And sad. They milked me for about $1800. In the span of about 2 months. For BOGUS services. I already reported them to PETA. Dog owners seem to give good reviews??? Seems like the cruelty is only to cats. Read the reviews :( Just fyi Read Less

We completely loved this place. We have been a few times and the first Dr. that saw was very friendly and seemed knowledgeable. Only complaint was the Dr was not very attentive to calling patients back. Now on to the last visit we had a few days ago.. DR. KIMMY is amazing... Completely professional. Extremely knowledgeable.. Excellent manners.. He was completely on the money when it came to a diagnosis without even having done any blood work or test. Dr. Kimmy called us the very next day with test results and was perfectly kind and professional. Dr Kimmy is newer to the practice but you could not even tell. The Staff at this hospital has always been amazing and very courteous! I would give more stars to this place if it was allowed!!HIGHLY HIGHLY HIGHLY recommend! Read Less

AHS cared for and treated both of my dogs from the beginning to the end. There were times when I had to wait longer than I thought appropriate, especially when my appointment was first thing in the morning, but those instances were rare and most certainly not in the past few years. And, I never felt any pressure whatsoever from the staff to buy anything "extra" as mentioned in another review. I highly recommend AHS for the kind and compassionate staff, expert veterinary care, spotless clinic, and comfort level I felt. Sure it's expensive, but unless you live in the backwoods of Kentucky - veterinary care IS expensive. Regarding the reviewer talking about the "rent-a-surgeon" I think they're referring to dentistry. Dr. Beth spayed and neutered my pets personally, but a specialty surgeon did work on my dog's teeth a few times. I was informed of this ahead of time and he did a great job. No complaints at all. Read Less

I've been bringing my dog here for 3 years and have always been impressed with care provided by all of the staff. The office is clean and professional. The doctors are fair and truly care about the patients! Our 4 year old pittie recently needed surgery for a torn ACL and I couldn't be more happy with the care she received and the time that Dr. Roberto took to educate my fiancé and I on what to expect and how to care for her post surgery. Thank you Animal Hospital of Streamwood! Read Less

Best vet ever!! Dr. Margaret and her tech Sean are the best of the best. I've been having some issues with my shepherd and they took the time to actually help. Dr Margaret said something that really made an impression on me. She said dogs aren't mean people are mean. So true!Read Less

The vets and vet techs here really care about the animals. 1st place I've ever gotten a check up call from after a procedure. Clean, friendly, dedicated. I would recommend this clinic to anyone with a furkid Read Less

These folks are some of the most genuine people I have ever met. We switched many years ago when my dad recommended them. I will always keep bringing my furrkids here! They are professional, prompt and have helped my cats through the years. My dad brought his dogs here and even through the most difficult times they couldn't have shown more kindness and caring. Read Less

Animal Hospital of Streamwood has provided exceptional veterinary care to my dogs for the past 16 years.  During that long span, we have needed treatment for illness, injuries, and chronic conditions, in addition to dental maintenance and routine exams.  Through it all, I have been satisfied that my pets were in capable hands, receiving the best possible medical attention.  Animal Hospital of Streamwood is an up-to-date facility with modern equipment, but it is also a comfortable, welcoming place.  The staff members are very friendly, and the doctors are not only experienced and knowledgeable; they are gentle and compassionate.  They genuinely bond with the pets.  They listen carefully and communicate clearly, and always give a variety of options for treatment.  In 16 years, I've never had one cause to complain.  Animal Hospital of Streamwood has earned my loyalty and my trust. Read Less

We experienced the same treatment that other posters mentioned. Having a scheduled appointment, noticing that the waiting room was not at all crowded and promptly being taken into an evaluation room. The promptness stops there. The last time my husband took our dog there they took the dog to another room for blood work. An hour later he was still sitting in the little room wondering where our dog and a live person was. Finally a tech comes into the room and my husband asks where is my dog and the doctor. Tech is surprised that he is even in the room and says I don't know but will check. Tech comes back and says they are still waiting to take the blood sample. Huh? Over an hour sitting in a room by himself, still has not even seen the Vet and the poor dog still has not been treated. I mean how long does it take to draw blood? Reason why the waiting room is not crowded? Simple..everyone is sitting in rooms waiting for their pets to be treated on what would seem to be an assembly line atmosphere.When calling to schedule a spay for a new addition to our family I had a few questions to ask the receptionist. First off, would our Vet be performing the surgery? No, I was told a different Vet comes in and does it. I ask the name of the Vet and I am told a name of a doctor that I had not heard of before. I say, I am looking at the pics of the Vets at the hospital and that Vet is not listed. Why is that? I receive a little stammering and I am told that the Vet that comes in to do these types of procedures is not really a dedicated doctor with AHOS. He comes in to assist. OK...but the website lists all of the bio on each Vet to include practice information, schooling, etc. Your website does not have anything on record for this doctor. So...I then would actually know nothing about the doctor that would be performing surgery on my animal, correct? Now I receive silence to that inquiry. I next ask how much the surgery would cost. I am then quoted a price that was nearly twice as much as other local veterinarians. All of this was very disapointing to me because I remember very well when I had a lot of confidence in this animal hospital but that was a long time ago. Too bad.We took our pet to another animal hospital and the doctor that we met with was the doctor that performed the surgery and not a rent-a-vet. Read Less

I am a Streamwood resident and have three dogs. Every time I go there, I have had to wait at least an hour or more for someone to come in the room and see my pet. I can see once or twice running behind... But every time? When someone finally does come into the room, they talk baby talk to both me and my pet- this is not cute! Their prices are absolutely outrageous. I'm all for supporting my community and it's a shame because they are right down the street from me- I would not use them unless there was an emergency. The vet off of 59 is great and so is the one in Bartlett located off of Stearns. Extremely friendly and reasonable. They don't try to bully you by trying to up sell you on everything and then give you that look like you are a horrible pet owner when you decline their services. Read Less

Have been going here for over seven years now. My experiences have not been five star by any means. I must start by saying the positives; this place is very clean and has professional staff who are very attentive and informative, i like to say its genuine. I have had experiences were we have waited three hours for a vet to see us due to busy unforeseen circumstances. We typically are there for 1-1/2 hours for well visits, we are seen by one- two techs first- this is annoying because if the first tech couldn't up sell you the next one is just a reinforcement. You will walk out of this place with $150 minimum bill for wellness visits. I have even been quoted $1,000 dollars for preventative dental care for my dog and was told i could set up payments, in orderto be payed in full prior to surgery. This place works off your love for your pet, and makes you feel guilty if you don't opt for the recommendations. Three stars goes to the lack of relationship they have with their clients, never received any discount for loyalty or specials for the last eight years. The fact is the up-selling and lack of genuine care for your pets needs and your budget and time is what i have a problem with. I only go for annuals for the last six years for my dog, but would have to find another place if my dog was ever sick. Read Less

This place seems more expensive, be prepared to be bombarded with sales of services that you may or many not need and most importantly don't be afraid to get second opinions from other vets on whether your dog needs procedures done.The vets here are very friendly and top notch. My only negatives about AHofS is that they try to up-sell you on everything, which I think is part of their job - to get the most money out of you. The technician that initially meets with you brings a computer with her to take down information, but it also seems like she is reading a sales script off the screen to try to upsell you on services.This was my 3rd time here and they ask question after question about selling you on multiple services. They also do follow up phone calls pushing their services. I had my dog groomed and her nails trimmed the day before I came in and one of the upsells that the technician asked was that my dog could probably use a nail trimming and they could do that too, but I said no and didn't tell her that my dog already had her nails trimmed yesterday. I was not surprised that she offered that without looking if my dog actually needed it.During my 2nd visit they said they overcharged me on my first visit and I had a credit on my account. At least they were honest about giving me a credit, but why did they over charge me in the first place?Like I mentioned, the vets and staff are very friendly here, but they seem like one of their main goals is sales and it makes a very uncomfortable experience when they constantly push sales question after sales question every time you come in for a visit. Read Less

This place sucks. My cat has anxiety about going to the vet so he growls and hisses but he isnt attacking anyone. They said they couldn't control him and the ONLY choice i had was for them to put him under. so, $600 later, my cat had to be sedated for a urine sample.He now goes to another vet that has no issue examining him even though he is uneasy. SCAM ARTISTS!!!!! Professional animal technicians/vets will be able to handle a pet that has trouble going to the vet w/o sedating them. WOW-what idiots! Read Less

Streamwood Animal Hospital has a very slick up-to-date operation with excellent vets and vet techs.  They take time with me and my dog, are very comprehensive when troubleshooting problems, and are very compassionate.  As our dog aged, they helped make his physical problems less painful.  Eventually, though, he was old and sick, and we had to put our dog down and they were unbelievably understanding, took his paw print, which I thought was a very thoughtful gesture.  And afterward, they sent us a beautiful condolence card. They were so kind to him and to us that we are bringing our new puppy there now. Read Less

I have been going to The Animal Hospital of Streamwood for 5+ years and have brought 4 animals there through the years.  The service received from all the vets there is great.  They have always been very caring and considerate with me. Unfortunately, a few months ago we had to put our cat to sleep unexpectedly.  Everyone involved that night was wonderful at this very difficult time.  We are now bringing our new puppy here and they are great with him.  We were having some difficulties getting meds into his ears and they told us to bring him in as soon as possible.  After doing so, they gave us great ideas on how to handle his puppy behavior.  On occasion we did have long waits; but it seems that is in the past.  I definitely recommend The Animal Hospital of Streamwood!! Read Less

I have been bringing my dogs to Animal Hospital of Streamwood for about 7 years.  I have seen each of the vets at least once and settled on working consistently with Dr Margaret.  A more knowledgeable and caring vet does not exist!  She ALWAYS takes the time needed to interact with my pets in a relaxed and non-threatening environment.  She doesn't let me leave the office until she is sure to have answered all my questions.  My dogs have been treated for chronic diareah, laxating patella, dental cleanings, and heart worm (that was an unexpected surprise when I rescued my Westie).  Their treatments are always well explained and cost ranges are always laid out clearly.  Their hours are convenient and I have never had a hard time getting an appointment that works with my schedule.  I have had experiences with appointments starting late but they are always apologetic and I understand it is because they always spend the time needed to make sure both pet and owner are well taken care of. Read Less

I used to bring my cat to the "Banfield" at Petsmart, but got so sick of their corporate culture and obvious focus on making high margins. When I moved to the area, a friend recommended The Animal Hosp of Streamwood, and now I have 2 kitties that usually see Dr. Margaret. She has spent lots of time getting to know me and my furries' personalities. My oldest kitty is now 19 years old and doesn't look a day over 12!  Dr. Margaret was able to catch thyroid disease in its early stages and she's been cured with iodine therapy...thank  goodness, because it is impossible to get this cat to take a pill. I also love that they test titers for some of the vaccinations (I forget which ones), rather than inject uncessary stuff. I had some issues with long waits past my appointment time in the past, but they seem to be much improved this past year. The rest of the staff is always very welcoming and makes you feel like your pet is the cutest one they have seen all day! Read Less

I brought my dog in for a teeth cleaning in which she had to be put under, and was told she might need one or two teeth removed. When I picked her up they removed 11 teeth! I asked why they didn't call and discuss, and they said they did-no, I never recd. a call! I stopped bringing my dogs there, and would suggest you make sure you tell them to not do more than what was asked. The bill was over $1k, but that was not even the issue. The fact that my dog was in pain for a week or more, and they never even gave me pain meds! I brought her to another facility where she has been doing fine, and recd. pain meds! I am glad Yelp is around to write this review because someone I work with brought there dog here and also recd. terrible care. Be careful at this place! Read Less

I have been taking my dog to Streamwood Animal Hospital since I brought him home as a 6 week old puppy. He is now 10 years old. I agree that the care here is very thorough. I often feel like the veterinarian's take better care of my dog than my doctors do of me, but I also feel that every final decision about my pet's care was mine. Before doing any simple or complicated procedures we were always given a treatment plan with and explanation of the condition, the procedures and the range of the cost of care.  Last year my dog was spread eagle on the floor and looked like a cartoon character when they get run over. He was diagnosed with anemia.  I was made aware that the condition was life threatening. I also made the veterinarian aware that costs were a concern. The veterinarian gave me two options an expensive option of a blood transfusion and a long term treatment plan of medication. I chose the pills. The treatment consisted of blood tests and adjusting the dosages of the medications. Many of the followups were conducted by vet-techs and the blood results and medication dosages were communicated to us by phone by the veterinarian. After 6 months, my dog's disease is under control using very very low doses of the medication.  It was amazing to see how he slowly improved.   We are grateful to that he is now able to be his old "puppy" self. Read Less