Best Friends Animal Hospital And Pet Resources
Swansea, Illinois
General Info
Best Friends Animal Hospital And Pet Resources delivers veterinary services in Swansea by using habit-aligned touchpoints which create dependable wellness plans tailored to local routines and regional needs in Illinois. Healthcare visits initiate with an examination of recent observations including activity levels, appetite modifications, sleep patterns, weather-induced discomforts, and household disturbances. An exhaustive examination encompasses assessments of joint flexibility along with evaluations of skin and coat condition dental health weight trends and cardiovascular function. The examination results from current visits are juxtaposed with previous records to evaluate patient progress and decide whether modifications to treatment pacing or follow-up intervals are necessary. Best Friends Animal Hospital And Pet Resources delivers diagnostic services alongside parasite prevention measures and vaccination programs while offering nutritional assessments and chronic care management support. Veterinary timelines develop according to educational schedules seasonal weather patterns senior comfort levels and family caregiver availability. Veterinary experts propose scheduling follow-up appointments during allergy seasons, prior to travel arrangements, and when puppies and kittens reach developmental milestones. A bewildering array of personalized care summaries alongside visit checklists and seasonal reminders emerges from digital logs that bridge everyday activities with long-term health goals. The combination of multi-pet scheduling with flexible pacing and app-enabled symptom tracking allows families to maintain coordination without burdening their daily routines. Best Friends Animal Hospital And Pet Resources integrates veterinary care into daily family life across Swansea and Illinois by transforming planning into progress and routines into dependable care.
Services
Dental
Microchipping
Reviews
Karen Timmons
9 Jul 2018
REPORT
Best Friends Animal Hospital is awesome! I've been taking my dog there for 11 years. The staff is wonderful the doctor's wonderful and it's just one of the best veterinarians I have found.
Julie Weinacht
7 Jul 2018
REPORT
I started taking my girls ( bearded dragons) cause they are only place at time that took exotic pets so the decided to move dogs there. Only animal I have to take someplace else is Jake my parrot his...
I started taking my girls ( bearded dragons) cause they are only place at time that took exotic pets so the decided to move dogs there. Only animal I have to take someplace else is Jake my parrot his vet is in Chesterfield Mo good thing he only need to go about every 6 months to keep his nails done
Margie Havel Anderson
17 Jun 2018
REPORT
They are so nice there and really care about your fur babies! I won't go anywhere else! Highly recommend them!
Quise E
12 Jun 2018
REPORT
I can't speak enough about how amazing this place is. Everyone is courteous and professional. They take great care of my pet (soon to be two).
brandi jewell
25 May 2018
REPORT
Overall, the most absolutely amazing doctors and staff I've ever came across. I made an appointment purely by chance since my normal vet's office was closed, and I wanted to get my ol' girl in for a p...
Overall, the most absolutely amazing doctors and staff I've ever came across. I made an appointment purely by chance since my normal vet's office was closed, and I wanted to get my ol' girl in for a paw problem as soon as possible. But my fur baby ended up having an ear infection and a heart problem as well. The ear infection was treated on the spot. The doctor took her time with my old baby and actually gave me an unneeded apology because she was taking a bit with us (because she was being so thorough). The doctor explained the problem to me, let me listen to my fur baby's heart, showed me side by side pictures of the x-ray with a normal heart, and went home that evening and researched the issue further to make sure the rare condition was treated the best way possible. Not only that, but when a prescription was put in the staff called around and found a place that could fill it for me. Simply above and beyond people that love animals. I lucked into this place and for that I am grateful. I have a three fur-babies that will now be going to Best Friends because of the honest, friendly, caring doctors and staff!
Tracy Lencia
4 May 2018
REPORT
I love this place. The staff is so nice and professional. We had to say good bye to our golden and they helped us thru such a difficult process. I love the staff at Best Friends. Thank you!
Angela Bjornstad
3 May 2018
REPORT
Dr. Craig is fantastic! The staff are all friendly and knowledgeable. I highly recommend them.
Brian Robinson
29 Apr 2018
REPORT
Took my 9 week old chocolate lab here. Dr.Jenna was very professional and kind with my puppy. Had a lot of knowledge to share with me about my puppies health. The staff was great as well. Very clean a...
Took my 9 week old chocolate lab here. Dr.Jenna was very professional and kind with my puppy. Had a lot of knowledge to share with me about my puppies health. The staff was great as well. Very clean and well kept place. Highly recommend this place for your animals.
Ashley Billedeau
18 Apr 2018
REPORT
Very intelligent people they seem to know alot about rabbits so I feel I can trust them with mine
Carmen Lee Hursey
14 Apr 2018
REPORT
I am so thankful for Dr. Deni, and the entire staff! Yesterday we had to help my beloved Sasha cross the rainbow bridge. Way too soon. They are courteous, loving, caring, patient, helpful!!!! Thank y...
I am so thankful for Dr. Deni, and the entire staff! Yesterday we had to help my beloved Sasha cross the rainbow bridge. Way too soon. They are courteous, loving, caring, patient, helpful!!!! Thank you from the bottom of my heart! I've been bringing my beloved fur kids here since August 2008!
Gabrielle C.
6 Apr 2018
REPORT
Dr. Deni at BFF Animal Hospital helped me euthanize my cat, because it was an emergency and my regular vet was unavailable. She was compassionate and gentle with my sick cat. Her professional handling...
Dr. Deni at BFF Animal Hospital helped me euthanize my cat, because it was an emergency and my regular vet was unavailable. She was compassionate and gentle with my sick cat. Her professional handling of the whole experience made a sad day bearable.
Candice Fletcher Roberts
18 Mar 2018
REPORT
I love this place! We always leave feeling our 3 animals received the best care! Or big 85 lb dog is terrified of the scale and refuses to stand on it. Dr. Staehle didn’t think twice about scooping he...
I love this place! We always leave feeling our 3 animals received the best care! Or big 85 lb dog is terrified of the scale and refuses to stand on it. Dr. Staehle didn’t think twice about scooping her up and holding her to weigh. He wanted to make sure to give her the right dose of medicine. Also... we just received a card in the mail a little while after our 14yo lab passed(my husband was deployed and they made her passing as easy and comfortable as possible for me to do on my own). In the card it says a donation was made and a tree planted in her name by Best Friends. Such a sweet and thoughtful thing to do. Thank you!
Stephanie Lowrance
18 Feb 2018
REPORT
Dr. Craig was awesome! He explained everything to my 8 and 10 year olds so they knew what was going on with their bunny, too!!
Susan Shields
5 Feb 2018
REPORT
Excellent stay for my several cats. The condos can connect, so buddies can be together. I love the report cards provided on each cat every day!
Vickie House
9 Jan 2018
REPORT
They have taken great care of our dogs and cat over the past several years! :)
Rachael Nunyabiz
28 Nov 2017
REPORT
These people are wonderful and sweet to my pet. Their nursing staff is great, as are the doctors. The pet hotel is reasonably priced, with optional cameras for when you wanna check on your furbaby but...
These people are wonderful and sweet to my pet. Their nursing staff is great, as are the doctors. The pet hotel is reasonably priced, with optional cameras for when you wanna check on your furbaby but are away.
Sarah Gibson Svoboda
17 Sep 2017
REPORT
We have seen Dr Craig, Dr Kim and Dr Deni. All three are amazing. We left our old vet when I felt like we just became a cash cow for them to fund their new building. These vets love love love animals ...
We have seen Dr Craig, Dr Kim and Dr Deni. All three are amazing. We left our old vet when I felt like we just became a cash cow for them to fund their new building. These vets love love love animals and are in it for the right reason. The receptions are great and so are the techs. All around professional and always on time. No sitting in a small waiting room waiting for them. They have always been on time. In six years I've never once had to wait past my appointment time. Four years ago we had to say goodbye to our lab. For an awful reason to be there they made it wonderful. They have a separate room with a couch and dimable lights for you to say goodbye. It was such a wonderful change from a cold stark exam room where you have to stand and cry. I can't say enough great things about these guys!
Samantha McKinney
30 Jul 2017
REPORT
We switched to Best Friends a few months ago for our pets. We have had the best experiences with them. The staff is amazing and the vets are so caring and kind. Yesterday, we had to make the decisi...
We switched to Best Friends a few months ago for our pets. We have had the best experiences with them. The staff is amazing and the vets are so caring and kind. Yesterday, we had to make the decision to put our cat down..needless to say, it was an awful day. Our cat was family for nearly 16 years. The front desk staff, the vet techs, and the veterinarian were all so caring and sympathetic. I highly recommend Best Friends. We have been there three times so far and all three times, everyone was awesome! Thank you all so much for taking such good care of us yesterday. Casper was in great hands.
Kerri Cato
19 Jul 2017
REPORT
We've been bringing our 3 dogs there for years and have always been happy. Yesterday they shined when they were able to work my dog in to the schedule to remove a tumor that had started bleeding. Dr C...
We've been bringing our 3 dogs there for years and have always been happy. Yesterday they shined when they were able to work my dog in to the schedule to remove a tumor that had started bleeding. Dr Craig did an amazing job with the delicate surgery (due to tumor location) and today my dog is almost back to 100%. I'm so grateful they were able to help her. I came in without an appointment and in tears fearing the tumor was inoperable. The staff helped us without complaint and 24 hours later we have a happy healthy pooch! Thank you, thank you, thank you!!
Sharon Dickens Conley
16 Jun 2017
REPORT
I cannot say enough how much I love this place. I wish I had used them years ago. Dr. Craig is so great explaining things and really tries the best to find the most economical way to treat your baby. ...
I cannot say enough how much I love this place. I wish I had used them years ago. Dr. Craig is so great explaining things and really tries the best to find the most economical way to treat your baby. The staff is all so wonderful too! Today they fit me in and I'm so thankful.
Amanda Tia Lorelei
17 Mar 2017
REPORT
I brought my cat in for a check up as he wasn't acting like himself as of recent. The Nurse, Maura, was very accommodating of my very scared and stressed kitty. She worked around my arms as I held him...
I brought my cat in for a check up as he wasn't acting like himself as of recent. The Nurse, Maura, was very accommodating of my very scared and stressed kitty. She worked around my arms as I held him to keep him comfortable, she was very friendly and kind to my kitty as well.
Dr. Hemmett was very helpful and friendly and treated my cat very well while checking him further.
They treated him quickly and gave me some very helpful tips.
They have earned my respect and business in the future!
Angela Howard
12 Mar 2017
REPORT
This vet is very friendly and knowledgeable. They were reasonable on prices. Took my grandma's little dog here and I will be bringing my cat here soon too!
Bridget Jackson
9 Mar 2017
REPORT
Every member of the Best Friends team is wonderful. Friendly and highly skilled at their job, I'm confident my pets receive the best care possible.
Jennifer Carpenter
5 Mar 2017
REPORT
Staff is very involved and very nice. One of the vets was very informative when we brought a large boa constrictor in (which is obviously uncommon)
cherie lynn
21 Feb 2017
REPORT
I recently started taking my babies to this vet and they are far and away the best I have ever been to. Super clean facilities and a very competent, compassionate and caring staff. Look no further. ...
I recently started taking my babies to this vet and they are far and away the best I have ever been to. Super clean facilities and a very competent, compassionate and caring staff. Look no further. I have been a dog owner for over 30 years.
Cara Lynn
5 Feb 2017
REPORT
This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job makin...
This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job making her feel welcome and at ease. The vet gave us sound advice and did not try to push or upsell products to us which I greatly appreciate.
Adam Michael Davis
30 Nov 2016
REPORT
I love this place. They're wonderful to me and my pets through good times and bad.
Kiersten Mercedes
24 Nov 2016
REPORT
Dr. Craig was absolutely amazing. He cared for and diagnosed my African Pygmy Hedgehog. He was very patient and kind. Unfortunately, my baby didn't make it (he was almost 5 years and developed a tumor...
Dr. Craig was absolutely amazing. He cared for and diagnosed my African Pygmy Hedgehog. He was very patient and kind. Unfortunately, my baby didn't make it (he was almost 5 years and developed a tumor restricting his airway so we put him out of his suffering) Dr. Craig was very knowledgeable on exotics and was very gentle with him. I will return there in the future!
Kellyjo Dunlap Eason
5 Nov 2016
REPORT
I won't take my babies any where else, well unless Dr Deni goes somewhere else, I have been with her for almost 14 yrs, I followed her from another place that was 2 miles from my house, now she is 30 ...
I won't take my babies any where else, well unless Dr Deni goes somewhere else, I have been with her for almost 14 yrs, I followed her from another place that was 2 miles from my house, now she is 30 minutes from my house, but no one else will ever touch my babies. The girls there are so wonderful & helpful when I have all my dogs at once, 200 lbs worth of dogs & they are there to help unwind me. When my St Bernard passed away, they send me a card that all of them signed & planted a tree in Sadie's name. They go above & beyond. Love them all.
Jason Butz
29 Sep 2016
REPORT
You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's ...
You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's been a long process they have cared every step of the way. Very knowledgeable and kind hearted people. Definitely a recommend for specialty exotics pets!
Jennifer Cato
30 Aug 2016
REPORT
My husband and I just lost our oldest furbaby, Allie a month ago. We've been with this wonderful group of people for a long time. Everytime we come in for something for our babies, they treat us like ...
My husband and I just lost our oldest furbaby, Allie a month ago. We've been with this wonderful group of people for a long time. Everytime we come in for something for our babies, they treat us like old friends and family. When Allie passed, they were with us and so supportive. They've done so much for us after...we can't thank them enough. Thank you Best Friends, for all you do! <3
Trisha Taylor
18 Aug 2016
REPORT
We took our dog, Akira, in for an appointment. Dr Deni had taken care of my cat previously and I was impressed with her professional and caring attitude towards pets and their humans. Unfortunately,...
We took our dog, Akira, in for an appointment. Dr Deni had taken care of my cat previously and I was impressed with her professional and caring attitude towards pets and their humans. Unfortunately, our sweet girl had lymphoma and we had to put her down. Dr Deni and the staff were so kind, caring, respectful and patient during the entire process. Very fair rates, extremely competent, and excellent staff...what more could you ask for?
Robert Wagener
12 Jul 2016
REPORT
We took our dog, Brownie, to Best Friends twice, once for an exam and to get meds to see if time might help her recover and again today to say goodbye. We can't say thanks enough for the kindness show...
We took our dog, Brownie, to Best Friends twice, once for an exam and to get meds to see if time might help her recover and again today to say goodbye. We can't say thanks enough for the kindness shown from the front desk to the exam rooms, everyone treated us and our sick Brownie with amazing kindness and compassion. Honestly, I was shocked with the wonderful care, having never gone through this before. I recommend Best Friends Animal Hospital to all.
Sherl McGee Walkenbach
14 Jun 2016
REPORT
This is the best vet I have ever been to they take great care of your baby's and they are not to high on there bill
Yvonne Rohr
23 May 2016
REPORT
Great vet and staff. They are knowledgeable and caring. Dr.Craig always does his best to diagnose a problem, using the least invasive and less expensive testing, when possible. I have always had gi...
Great vet and staff. They are knowledgeable and caring. Dr.Craig always does his best to diagnose a problem, using the least invasive and less expensive testing, when possible. I have always had giant breed doggies and anyone who has been a pet parent to these big babies knows that it takes very little treatment/tests to rack up a tremendous bill. He's also very honest and realistic with the services that his facility is able to offer. If diagnosis requires a specialist, for example a neurosurgeon, he will suggest it. He won't bleed you dry for treatment and tests if he believes that inevitably your pet will require more extensive diagnostic testing at a specialist facility. .My vet prior to Dr. Craig, charged me for the same medication repeatedly for the treatment of a reoccuring condition that required a surgical procedure, instead of referring me to a specialist that was qualified and equipped to do what was necessary to cure the problem. They have a Clean facility, no long wait for app. times, very reasonable rates, compassionate and competent docs and staff. They are the best!
Abmarigold
16 May 2016
REPORT
This review is for the veterinary services, as I have not used the resort part yet. The primary vet (Dr. Staehle) is the best vet, in my view, I have ever taken my many dogs and cats (over the years)...
This review is for the veterinary services, as I have not used the resort part yet. The primary vet (Dr. Staehle) is the best vet, in my view, I have ever taken my many dogs and cats (over the years) to. He doesn't rush the visit and is extremely professional and courteous. I have complete confidence in him!
Mary Mareshie
24 Mar 2016
REPORT
Today my cat, Pokey, crossed the rainbow bridge. It was very difficult for me to say goodbye to her. Dr Craig and his staff were so kind and gentle with my feline baby and I was treated with kindnes...
Today my cat, Pokey, crossed the rainbow bridge. It was very difficult for me to say goodbye to her. Dr Craig and his staff were so kind and gentle with my feline baby and I was treated with kindness and compassion. I can recommend Best Friends for competent, kind and compassionate care of our beloved pet family. Thanks to all.
Kris Mack
16 Feb 2016
REPORT
Our three dogs have been cared for by Dr. Deni and the very excellent team of folks there. We cannot say enough good things about Dr. Deni and the staff at Best Friends. They treat you like family, sp...
Our three dogs have been cared for by Dr. Deni and the very excellent team of folks there. We cannot say enough good things about Dr. Deni and the staff at Best Friends. They treat you like family, spend time with you explaining things and go the extra mile for your pets care. We have lived all over the world and have yet to find a more personable, compassionate or caring vet or clinic anywhere. We feel truly blessed to have found her and Best Friends and we want everyone to know this is the best around. Thank you for taking such good care of both us and our pets. We are so grateful to all of you.
Kris-Anna Brian M.
16 Feb 2016
REPORT
Our three dogs have been cared for by Dr. Deni and the very excellent team of folks there. We cannot say enough good things about Dr. Deni and the staff at Best Friends. They treat you like family, sp...
Our three dogs have been cared for by Dr. Deni and the very excellent team of folks there. We cannot say enough good things about Dr. Deni and the staff at Best Friends. They treat you like family, spend time with you explaining things and go the extra mile for your pets care. We have lived all over the world and have yet to find a more personable, compassionate or caring vet or clinic anywhere. We feel truly blessed to have found her and Best Friends and we want everyone to know this is the best around. Thank you for taking such good care of both us and our pets. We are so grateful to all of you.
Becky Wilson
16 Jan 2016
REPORT
Today was a very hard day emotionally. We had to say goodbye to one of our own pets. I want to give a HUGE shout out to Best Friends Animal Hospital in Swansea!!! When we were taken back, we weren'...
Today was a very hard day emotionally. We had to say goodbye to one of our own pets. I want to give a HUGE shout out to Best Friends Animal Hospital in Swansea!!! When we were taken back, we weren't stuffed into a cold exam room, we were taken to a very warm and welcoming room that was carpeted, had a lovely couch and was nicely lit. They went above and beyond for us. Dr. Deni Stallons was top notch, so caring and compassionate! A big thank you to all of the staff who helped today. Jennifer at the front desk was amazing, as well as all of the nurses who were there (I'm sorry I can't remember all of your names)! Having been a technician myself and working in a clinic, I appreciated the amount of respect they gave to me. They allowed me to personally handle Sadie during the entire procedure and welcomed me into their treatment area so I could make paw prints afterwards for my Mom. I can't say enough good things about this team of professionals! I will recommend them to my clients of LovesPaws, and will also be taking our Jack and Boo there when/if I need them! Thank you again to the doctors and staff at Best Friends Animal Hospital!
Caity S.
2 Dec 2015
REPORT
Ive been here several times for my pet rats. The vet is absolutely incredible very gentle with animals he sincerely cares about their well being along with everyone else there! I have so much respect ...
Ive been here several times for my pet rats. The vet is absolutely incredible very gentle with animals he sincerely cares about their well being along with everyone else there! I have so much respect for the people here they do their jobs well while also caring for their individual patients. I wouldn't take any of my animals to another vet they time and time again blow my mind with their level of knowledge and concern for the animals well being. If you have an exotic pet definitely come here. And if you have any standard pets such as cats dogs... come here.. you won't get your babies better care anywhere else
Simplehiccup D.
30 Jun 2014
REPORT
It is hard to find a good reptile vet. This hospital has the best herp vet we have ever been to, and we do know our herp vets! We have had Tibby our turtle for over 10 years, he is a part of our famil...
It is hard to find a good reptile vet. This hospital has the best herp vet we have ever been to, and we do know our herp vets! We have had Tibby our turtle for over 10 years, he is a part of our family! I highly recommend Dr. Craig. It is evident he is extremely passionate about exotic animals care, and he is especially knowledgable about reptiles and amphibs. He spent a great deal of time talking to us and explaining things, and he even followed up our visit with a personal email after he had done some research. How awesome is that?! We will take Tibby back to him for our yearly check-ups and are so glad he is in our neighborhood!
Katie G.
10 Oct 2011
REPORT
Best Friends AHPR has certainly been good to me for the two years my pets have been patients. Dr. Craig Staehle treated my baby ball python through months of debilitating illness that eventually took ...
Best Friends AHPR has certainly been good to me for the two years my pets have been patients. Dr. Craig Staehle treated my baby ball python through months of debilitating illness that eventually took his life. We did literally everything we could, short of surgery that may well have killed him in the process. I was there every other week, and the team showed me the same kindness for my snake as they do for my cats. The entire staff signed a sympathy card when he died, and were nothing but supportive.My parents take our other pets to Four Paws, but I've found Best Friends to be cleaner and more "put together" than Four Paws. They run a tighter ship, and the wait time is never as backed up as I've seen other vets get. It's easy to get an appointment, and they do offer some evening and weekend availability. I absolutely trust them with my pets' health and safety, and if I ever needed to board my cats, they'd stay there. If you're new to the area and need a veterinarian, or if you've been wanting to switch, I can't recommend them highly enough. They've been wonderful.
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FAQs
Where is Best Friends Animal Hospital And Pet Resources located?
Best Friends Animal Hospital And Pet Resources is located at 202 Frank Scott Pkwy E, NULL, Swansea,NULL 62226. It's easily accessible to pet owners in the Swansea area and surrounding communities.
What time does Best Friends Animal Hospital And Pet Resources open and close each day?
Best Friends Animal Hospital And Pet Resources is open Monday 07:00 AM - 17:00 PM, Tuesday 07:00 AM - 19:00 PM, Wednesday 07:00 AM - 19:00 PM, Thursday 07:00 AM - 19:00 PM, Friday 07:00 AM - 17:00 PM. On Saturdays, it's open 08:00 AM to 12:00 PM. They are closed on Sundays.
Is Best Friends Animal Hospital And Pet Resources open on Saturdays?
Yes, Best Friends Animal Hospital And Pet Resources is open on Saturdays. Their Saturday hours are 08:00AM to 12:00 PM.
Is Best Friends Animal Hospital And Pet Resources open on Sundays?
No, Best Friends Animal Hospital And Pet Resources is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Best Friends Animal Hospital And Pet Resources?
You can book an appointment online with Best Friends Animal Hospital And Pet Resources via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Best Friends Animal Hospital And Pet Resources offer?
Best Friends Animal Hospital And Pet Resources in Swansea offers a range of veterinary services, including Dental, Microchipping. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Best Friends Animal Hospital And Pet Resources offer pet dental care?
Absolutely. Best Friends Animal Hospital And Pet Resources offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Best Friends Animal Hospital And Pet Resources microchip my pet?
Yes, Best Friends Animal Hospital And Pet Resources offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
07:00AM-17:00PM
Tuesday
Tue
07:00AM-19:00PM
Wednesday
Wed
07:00AM-19:00PM
Thursday
Thu
07:00AM-19:00PM
Friday
Fri
07:00AM-17:00PM
Saturday
Sat
08:00AM-12:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Best Friends Animal Hospital And Pet Resources
Swansea, Illinois
General Info
Best Friends Animal Hospital And Pet Resources delivers veterinary services in Swansea by using habit-aligned touchpoints which create dependable wellness plans tailored to local routines and regional needs in Illinois. Healthcare visits initiate with an examination of recent observations including activity levels, appetite modifications, sleep patterns, weather-induced discomforts, and household disturbances. An exhaustive examination encompasses assessments of joint flexibility along with evaluations of skin and coat condition dental health weight trends and cardiovascular function. The examination results from current visits are juxtaposed with previous records to evaluate patient progress and decide whether modifications to treatment pacing or follow-up intervals are necessary. Best Friends Animal Hospital And Pet Resources delivers diagnostic services alongside parasite prevention measures and vaccination programs while offering nutritional assessments and chronic care management support. Veterinary timelines develop according to educational schedules seasonal weather patterns senior comfort levels and family caregiver availability. Veterinary experts propose scheduling follow-up appointments during allergy seasons, prior to travel arrangements, and when puppies and kittens reach developmental milestones. A bewildering array of personalized care summaries alongside visit checklists and seasonal reminders emerges from digital logs that bridge everyday activities with long-term health goals. The combination of multi-pet scheduling with flexible pacing and app-enabled symptom tracking allows families to maintain coordination without burdening their daily routines. Best Friends Animal Hospital And Pet Resources integrates veterinary care into daily family life across Swansea and Illinois by transforming planning into progress and routines into dependable care.
Business Hours
Monday
07:00AM-17:00PM
Tuesday
07:00AM-19:00PM
Wednesday
07:00AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-17:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental
Microchipping
Reviews
Karen Timmons
9 Jul 2018
Best Friends Animal Hospital is awesome! I've been taking my dog there for 11 years. The staff is wonderful the doctor's wonderful and it's just one of the best veterinarians I have found.
Julie Weinacht
7 Jul 2018
I started taking my girls ( bearded dragons) cause they are only place at time that took exotic pets so the decided to move dogs there. Only animal I have to take someplace else is Jake my parrot his...
I started taking my girls ( bearded dragons) cause they are only place at time that took exotic pets so the decided to move dogs there. Only animal I have to take someplace else is Jake my parrot his vet is in Chesterfield Mo good thing he only need to go about every 6 months to keep his nails done
Margie Havel Anderson
17 Jun 2018
They are so nice there and really care about your fur babies! I won't go anywhere else! Highly recommend them!
Quise E
12 Jun 2018
I can't speak enough about how amazing this place is. Everyone is courteous and professional. They take great care of my pet (soon to be two).
brandi jewell
25 May 2018
Overall, the most absolutely amazing doctors and staff I've ever came across. I made an appointment purely by chance since my normal vet's office was closed, and I wanted to get my ol' girl in for a p...
Overall, the most absolutely amazing doctors and staff I've ever came across. I made an appointment purely by chance since my normal vet's office was closed, and I wanted to get my ol' girl in for a paw problem as soon as possible. But my fur baby ended up having an ear infection and a heart problem as well. The ear infection was treated on the spot. The doctor took her time with my old baby and actually gave me an unneeded apology because she was taking a bit with us (because she was being so thorough). The doctor explained the problem to me, let me listen to my fur baby's heart, showed me side by side pictures of the x-ray with a normal heart, and went home that evening and researched the issue further to make sure the rare condition was treated the best way possible. Not only that, but when a prescription was put in the staff called around and found a place that could fill it for me. Simply above and beyond people that love animals. I lucked into this place and for that I am grateful. I have a three fur-babies that will now be going to Best Friends because of the honest, friendly, caring doctors and staff!
Tracy Lencia
4 May 2018
I love this place. The staff is so nice and professional. We had to say good bye to our golden and they helped us thru such a difficult process. I love the staff at Best Friends. Thank you!
Angela Bjornstad
3 May 2018
Dr. Craig is fantastic! The staff are all friendly and knowledgeable. I highly recommend them.
Brian Robinson
29 Apr 2018
Took my 9 week old chocolate lab here. Dr.Jenna was very professional and kind with my puppy. Had a lot of knowledge to share with me about my puppies health. The staff was great as well. Very clean a...
Took my 9 week old chocolate lab here. Dr.Jenna was very professional and kind with my puppy. Had a lot of knowledge to share with me about my puppies health. The staff was great as well. Very clean and well kept place. Highly recommend this place for your animals.
Ashley Billedeau
18 Apr 2018
Very intelligent people they seem to know alot about rabbits so I feel I can trust them with mine
Carmen Lee Hursey
14 Apr 2018
I am so thankful for Dr. Deni, and the entire staff! Yesterday we had to help my beloved Sasha cross the rainbow bridge. Way too soon. They are courteous, loving, caring, patient, helpful!!!! Thank y...
I am so thankful for Dr. Deni, and the entire staff! Yesterday we had to help my beloved Sasha cross the rainbow bridge. Way too soon. They are courteous, loving, caring, patient, helpful!!!! Thank you from the bottom of my heart! I've been bringing my beloved fur kids here since August 2008!
Gabrielle C.
6 Apr 2018
Dr. Deni at BFF Animal Hospital helped me euthanize my cat, because it was an emergency and my regular vet was unavailable. She was compassionate and gentle with my sick cat. Her professional handling...
Dr. Deni at BFF Animal Hospital helped me euthanize my cat, because it was an emergency and my regular vet was unavailable. She was compassionate and gentle with my sick cat. Her professional handling of the whole experience made a sad day bearable.
Candice Fletcher Roberts
18 Mar 2018
I love this place! We always leave feeling our 3 animals received the best care! Or big 85 lb dog is terrified of the scale and refuses to stand on it. Dr. Staehle didn’t think twice about scooping he...
I love this place! We always leave feeling our 3 animals received the best care! Or big 85 lb dog is terrified of the scale and refuses to stand on it. Dr. Staehle didn’t think twice about scooping her up and holding her to weigh. He wanted to make sure to give her the right dose of medicine. Also... we just received a card in the mail a little while after our 14yo lab passed(my husband was deployed and they made her passing as easy and comfortable as possible for me to do on my own). In the card it says a donation was made and a tree planted in her name by Best Friends. Such a sweet and thoughtful thing to do. Thank you!
Stephanie Lowrance
18 Feb 2018
Dr. Craig was awesome! He explained everything to my 8 and 10 year olds so they knew what was going on with their bunny, too!!
Susan Shields
5 Feb 2018
Excellent stay for my several cats. The condos can connect, so buddies can be together. I love the report cards provided on each cat every day!
Vickie House
9 Jan 2018
They have taken great care of our dogs and cat over the past several years! :)
Rachael Nunyabiz
28 Nov 2017
These people are wonderful and sweet to my pet. Their nursing staff is great, as are the doctors. The pet hotel is reasonably priced, with optional cameras for when you wanna check on your furbaby but...
These people are wonderful and sweet to my pet. Their nursing staff is great, as are the doctors. The pet hotel is reasonably priced, with optional cameras for when you wanna check on your furbaby but are away.
Sarah Gibson Svoboda
17 Sep 2017
We have seen Dr Craig, Dr Kim and Dr Deni. All three are amazing. We left our old vet when I felt like we just became a cash cow for them to fund their new building. These vets love love love animals ...
We have seen Dr Craig, Dr Kim and Dr Deni. All three are amazing. We left our old vet when I felt like we just became a cash cow for them to fund their new building. These vets love love love animals and are in it for the right reason. The receptions are great and so are the techs. All around professional and always on time. No sitting in a small waiting room waiting for them. They have always been on time. In six years I've never once had to wait past my appointment time. Four years ago we had to say goodbye to our lab. For an awful reason to be there they made it wonderful. They have a separate room with a couch and dimable lights for you to say goodbye. It was such a wonderful change from a cold stark exam room where you have to stand and cry. I can't say enough great things about these guys!
Samantha McKinney
30 Jul 2017
We switched to Best Friends a few months ago for our pets. We have had the best experiences with them. The staff is amazing and the vets are so caring and kind. Yesterday, we had to make the decisi...
We switched to Best Friends a few months ago for our pets. We have had the best experiences with them. The staff is amazing and the vets are so caring and kind. Yesterday, we had to make the decision to put our cat down..needless to say, it was an awful day. Our cat was family for nearly 16 years. The front desk staff, the vet techs, and the veterinarian were all so caring and sympathetic. I highly recommend Best Friends. We have been there three times so far and all three times, everyone was awesome! Thank you all so much for taking such good care of us yesterday. Casper was in great hands.
Kerri Cato
19 Jul 2017
We've been bringing our 3 dogs there for years and have always been happy. Yesterday they shined when they were able to work my dog in to the schedule to remove a tumor that had started bleeding. Dr C...
We've been bringing our 3 dogs there for years and have always been happy. Yesterday they shined when they were able to work my dog in to the schedule to remove a tumor that had started bleeding. Dr Craig did an amazing job with the delicate surgery (due to tumor location) and today my dog is almost back to 100%. I'm so grateful they were able to help her. I came in without an appointment and in tears fearing the tumor was inoperable. The staff helped us without complaint and 24 hours later we have a happy healthy pooch! Thank you, thank you, thank you!!
Sharon Dickens Conley
16 Jun 2017
I cannot say enough how much I love this place. I wish I had used them years ago. Dr. Craig is so great explaining things and really tries the best to find the most economical way to treat your baby. ...
I cannot say enough how much I love this place. I wish I had used them years ago. Dr. Craig is so great explaining things and really tries the best to find the most economical way to treat your baby. The staff is all so wonderful too! Today they fit me in and I'm so thankful.
Amanda Tia Lorelei
17 Mar 2017
I brought my cat in for a check up as he wasn't acting like himself as of recent. The Nurse, Maura, was very accommodating of my very scared and stressed kitty. She worked around my arms as I held him...
I brought my cat in for a check up as he wasn't acting like himself as of recent. The Nurse, Maura, was very accommodating of my very scared and stressed kitty. She worked around my arms as I held him to keep him comfortable, she was very friendly and kind to my kitty as well.
Dr. Hemmett was very helpful and friendly and treated my cat very well while checking him further.
They treated him quickly and gave me some very helpful tips.
They have earned my respect and business in the future!
Angela Howard
12 Mar 2017
This vet is very friendly and knowledgeable. They were reasonable on prices. Took my grandma's little dog here and I will be bringing my cat here soon too!
Bridget Jackson
9 Mar 2017
Every member of the Best Friends team is wonderful. Friendly and highly skilled at their job, I'm confident my pets receive the best care possible.
Jennifer Carpenter
5 Mar 2017
Staff is very involved and very nice. One of the vets was very informative when we brought a large boa constrictor in (which is obviously uncommon)
cherie lynn
21 Feb 2017
I recently started taking my babies to this vet and they are far and away the best I have ever been to. Super clean facilities and a very competent, compassionate and caring staff. Look no further. ...
I recently started taking my babies to this vet and they are far and away the best I have ever been to. Super clean facilities and a very competent, compassionate and caring staff. Look no further. I have been a dog owner for over 30 years.
Cara Lynn
5 Feb 2017
This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job makin...
This was our first visit with our two girls as our previous vet retired. We were very impressed with all of the staff. One of our girls can be timid around strangers but everyone did a great job making her feel welcome and at ease. The vet gave us sound advice and did not try to push or upsell products to us which I greatly appreciate.
Adam Michael Davis
30 Nov 2016
I love this place. They're wonderful to me and my pets through good times and bad.
Kiersten Mercedes
24 Nov 2016
Dr. Craig was absolutely amazing. He cared for and diagnosed my African Pygmy Hedgehog. He was very patient and kind. Unfortunately, my baby didn't make it (he was almost 5 years and developed a tumor...
Dr. Craig was absolutely amazing. He cared for and diagnosed my African Pygmy Hedgehog. He was very patient and kind. Unfortunately, my baby didn't make it (he was almost 5 years and developed a tumor restricting his airway so we put him out of his suffering) Dr. Craig was very knowledgeable on exotics and was very gentle with him. I will return there in the future!
Kellyjo Dunlap Eason
5 Nov 2016
I won't take my babies any where else, well unless Dr Deni goes somewhere else, I have been with her for almost 14 yrs, I followed her from another place that was 2 miles from my house, now she is 30 ...
I won't take my babies any where else, well unless Dr Deni goes somewhere else, I have been with her for almost 14 yrs, I followed her from another place that was 2 miles from my house, now she is 30 minutes from my house, but no one else will ever touch my babies. The girls there are so wonderful & helpful when I have all my dogs at once, 200 lbs worth of dogs & they are there to help unwind me. When my St Bernard passed away, they send me a card that all of them signed & planted a tree in Sadie's name. They go above & beyond. Love them all.
Jason Butz
29 Sep 2016
You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's ...
You might hear this alot from reviews, but the techs and vets here actually really care about you and your furry kid. I have been taking my hedgehog in to get some issues taken care of and while it's been a long process they have cared every step of the way. Very knowledgeable and kind hearted people. Definitely a recommend for specialty exotics pets!
Jennifer Cato
30 Aug 2016
My husband and I just lost our oldest furbaby, Allie a month ago. We've been with this wonderful group of people for a long time. Everytime we come in for something for our babies, they treat us like ...
My husband and I just lost our oldest furbaby, Allie a month ago. We've been with this wonderful group of people for a long time. Everytime we come in for something for our babies, they treat us like old friends and family. When Allie passed, they were with us and so supportive. They've done so much for us after...we can't thank them enough. Thank you Best Friends, for all you do! <3
Trisha Taylor
18 Aug 2016
We took our dog, Akira, in for an appointment. Dr Deni had taken care of my cat previously and I was impressed with her professional and caring attitude towards pets and their humans. Unfortunately,...
We took our dog, Akira, in for an appointment. Dr Deni had taken care of my cat previously and I was impressed with her professional and caring attitude towards pets and their humans. Unfortunately, our sweet girl had lymphoma and we had to put her down. Dr Deni and the staff were so kind, caring, respectful and patient during the entire process. Very fair rates, extremely competent, and excellent staff...what more could you ask for?
Robert Wagener
12 Jul 2016
We took our dog, Brownie, to Best Friends twice, once for an exam and to get meds to see if time might help her recover and again today to say goodbye. We can't say thanks enough for the kindness show...
We took our dog, Brownie, to Best Friends twice, once for an exam and to get meds to see if time might help her recover and again today to say goodbye. We can't say thanks enough for the kindness shown from the front desk to the exam rooms, everyone treated us and our sick Brownie with amazing kindness and compassion. Honestly, I was shocked with the wonderful care, having never gone through this before. I recommend Best Friends Animal Hospital to all.
Sherl McGee Walkenbach
14 Jun 2016
This is the best vet I have ever been to they take great care of your baby's and they are not to high on there bill
Yvonne Rohr
23 May 2016
Great vet and staff. They are knowledgeable and caring. Dr.Craig always does his best to diagnose a problem, using the least invasive and less expensive testing, when possible. I have always had gi...
Great vet and staff. They are knowledgeable and caring. Dr.Craig always does his best to diagnose a problem, using the least invasive and less expensive testing, when possible. I have always had giant breed doggies and anyone who has been a pet parent to these big babies knows that it takes very little treatment/tests to rack up a tremendous bill. He's also very honest and realistic with the services that his facility is able to offer. If diagnosis requires a specialist, for example a neurosurgeon, he will suggest it. He won't bleed you dry for treatment and tests if he believes that inevitably your pet will require more extensive diagnostic testing at a specialist facility. .My vet prior to Dr. Craig, charged me for the same medication repeatedly for the treatment of a reoccuring condition that required a surgical procedure, instead of referring me to a specialist that was qualified and equipped to do what was necessary to cure the problem. They have a Clean facility, no long wait for app. times, very reasonable rates, compassionate and competent docs and staff. They are the best!
Abmarigold
16 May 2016
This review is for the veterinary services, as I have not used the resort part yet. The primary vet (Dr. Staehle) is the best vet, in my view, I have ever taken my many dogs and cats (over the years)...
This review is for the veterinary services, as I have not used the resort part yet. The primary vet (Dr. Staehle) is the best vet, in my view, I have ever taken my many dogs and cats (over the years) to. He doesn't rush the visit and is extremely professional and courteous. I have complete confidence in him!
Mary Mareshie
24 Mar 2016
Today my cat, Pokey, crossed the rainbow bridge. It was very difficult for me to say goodbye to her. Dr Craig and his staff were so kind and gentle with my feline baby and I was treated with kindnes...
Today my cat, Pokey, crossed the rainbow bridge. It was very difficult for me to say goodbye to her. Dr Craig and his staff were so kind and gentle with my feline baby and I was treated with kindness and compassion. I can recommend Best Friends for competent, kind and compassionate care of our beloved pet family. Thanks to all.
Kris Mack
16 Feb 2016
Our three dogs have been cared for by Dr. Deni and the very excellent team of folks there. We cannot say enough good things about Dr. Deni and the staff at Best Friends. They treat you like family, sp...
Our three dogs have been cared for by Dr. Deni and the very excellent team of folks there. We cannot say enough good things about Dr. Deni and the staff at Best Friends. They treat you like family, spend time with you explaining things and go the extra mile for your pets care. We have lived all over the world and have yet to find a more personable, compassionate or caring vet or clinic anywhere. We feel truly blessed to have found her and Best Friends and we want everyone to know this is the best around. Thank you for taking such good care of both us and our pets. We are so grateful to all of you.
Kris-Anna Brian M.
16 Feb 2016
Our three dogs have been cared for by Dr. Deni and the very excellent team of folks there. We cannot say enough good things about Dr. Deni and the staff at Best Friends. They treat you like family, sp...
Our three dogs have been cared for by Dr. Deni and the very excellent team of folks there. We cannot say enough good things about Dr. Deni and the staff at Best Friends. They treat you like family, spend time with you explaining things and go the extra mile for your pets care. We have lived all over the world and have yet to find a more personable, compassionate or caring vet or clinic anywhere. We feel truly blessed to have found her and Best Friends and we want everyone to know this is the best around. Thank you for taking such good care of both us and our pets. We are so grateful to all of you.
Becky Wilson
16 Jan 2016
Today was a very hard day emotionally. We had to say goodbye to one of our own pets. I want to give a HUGE shout out to Best Friends Animal Hospital in Swansea!!! When we were taken back, we weren'...
Today was a very hard day emotionally. We had to say goodbye to one of our own pets. I want to give a HUGE shout out to Best Friends Animal Hospital in Swansea!!! When we were taken back, we weren't stuffed into a cold exam room, we were taken to a very warm and welcoming room that was carpeted, had a lovely couch and was nicely lit. They went above and beyond for us. Dr. Deni Stallons was top notch, so caring and compassionate! A big thank you to all of the staff who helped today. Jennifer at the front desk was amazing, as well as all of the nurses who were there (I'm sorry I can't remember all of your names)! Having been a technician myself and working in a clinic, I appreciated the amount of respect they gave to me. They allowed me to personally handle Sadie during the entire procedure and welcomed me into their treatment area so I could make paw prints afterwards for my Mom. I can't say enough good things about this team of professionals! I will recommend them to my clients of LovesPaws, and will also be taking our Jack and Boo there when/if I need them! Thank you again to the doctors and staff at Best Friends Animal Hospital!
Caity S.
2 Dec 2015
Ive been here several times for my pet rats. The vet is absolutely incredible very gentle with animals he sincerely cares about their well being along with everyone else there! I have so much respect ...
Ive been here several times for my pet rats. The vet is absolutely incredible very gentle with animals he sincerely cares about their well being along with everyone else there! I have so much respect for the people here they do their jobs well while also caring for their individual patients. I wouldn't take any of my animals to another vet they time and time again blow my mind with their level of knowledge and concern for the animals well being. If you have an exotic pet definitely come here. And if you have any standard pets such as cats dogs... come here.. you won't get your babies better care anywhere else
Simplehiccup D.
30 Jun 2014
It is hard to find a good reptile vet. This hospital has the best herp vet we have ever been to, and we do know our herp vets! We have had Tibby our turtle for over 10 years, he is a part of our famil...
It is hard to find a good reptile vet. This hospital has the best herp vet we have ever been to, and we do know our herp vets! We have had Tibby our turtle for over 10 years, he is a part of our family! I highly recommend Dr. Craig. It is evident he is extremely passionate about exotic animals care, and he is especially knowledgable about reptiles and amphibs. He spent a great deal of time talking to us and explaining things, and he even followed up our visit with a personal email after he had done some research. How awesome is that?! We will take Tibby back to him for our yearly check-ups and are so glad he is in our neighborhood!
Katie G.
10 Oct 2011
Best Friends AHPR has certainly been good to me for the two years my pets have been patients. Dr. Craig Staehle treated my baby ball python through months of debilitating illness that eventually took ...
Best Friends AHPR has certainly been good to me for the two years my pets have been patients. Dr. Craig Staehle treated my baby ball python through months of debilitating illness that eventually took his life. We did literally everything we could, short of surgery that may well have killed him in the process. I was there every other week, and the team showed me the same kindness for my snake as they do for my cats. The entire staff signed a sympathy card when he died, and were nothing but supportive.My parents take our other pets to Four Paws, but I've found Best Friends to be cleaner and more "put together" than Four Paws. They run a tighter ship, and the wait time is never as backed up as I've seen other vets get. It's easy to get an appointment, and they do offer some evening and weekend availability. I absolutely trust them with my pets' health and safety, and if I ever needed to board my cats, they'd stay there. If you're new to the area and need a veterinarian, or if you've been wanting to switch, I can't recommend them highly enough. They've been wonderful.
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FAQs
Where is Best Friends Animal Hospital And Pet Resources located?
Best Friends Animal Hospital And Pet Resources is located at 202 Frank Scott Pkwy E, NULL, Swansea,NULL 62226. It's easily accessible to pet owners in the Swansea area and surrounding communities.
What time does Best Friends Animal Hospital And Pet Resources open and close each day?
Best Friends Animal Hospital And Pet Resources is open Monday 07:00 AM - 17:00 PM, Tuesday 07:00 AM - 19:00 PM, Wednesday 07:00 AM - 19:00 PM, Thursday 07:00 AM - 19:00 PM, Friday 07:00 AM - 17:00 PM. On Saturdays, it's open 08:00 AM to 12:00 PM. They are closed on Sundays.
Is Best Friends Animal Hospital And Pet Resources open on Saturdays?
Yes, Best Friends Animal Hospital And Pet Resources is open on Saturdays. Their Saturday hours are 08:00AM to 12:00 PM.
Is Best Friends Animal Hospital And Pet Resources open on Sundays?
No, Best Friends Animal Hospital And Pet Resources is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Best Friends Animal Hospital And Pet Resources?
You can book an appointment online with Best Friends Animal Hospital And Pet Resources via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Best Friends Animal Hospital And Pet Resources offer?
Best Friends Animal Hospital And Pet Resources in Swansea offers a range of veterinary services, including Dental, Microchipping. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Best Friends Animal Hospital And Pet Resources offer pet dental care?
Absolutely. Best Friends Animal Hospital And Pet Resources offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Best Friends Animal Hospital And Pet Resources microchip my pet?
Yes, Best Friends Animal Hospital And Pet Resources offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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