May 4, 2013Please read. This is a letter that was posted for Golf Rose Animal Hospital. They would not help my babies, but Dr. Antaal did.I called your hospital at around 8:30 A.M. on April 1st becaus... Read More
May 4, 2013Please read. This is a letter that was posted for Golf Rose Animal Hospital. They would not help my babies, but Dr. Antaal did.I called your hospital at around 8:30 A.M. on April 1st because two of my cats were very ill. My seven-year-old orange tabby, Do-g had open mouth breathing, not eating or drinking because of an upper respiratory infection. He had been seen by my vet previously and was given an injection which was not helping. My vet was out of town at the time. My other four-year-old shorthair, J.J., had a 104.6 temperature. She was ONE OF THE ONES I had saved from your hospital because she was scared and going to be euthanized.I explained my situation to Tony that I have been very sick. I have a disability lawyer and do not have any income at this time because I am unable to work. Kathy told Tony to ask me how much money I could put down! Tony said that she tried her best to help me and then suggested I should try Animal Welfare League. I told Tony that this should not have been about trying and told her I'll go elsewhere.Anyone who has worked in this profession knows that open mouth breathing and a very high temperature, for whatever the reason, is a great indication that an animal is in distress and needs help immediately, but I am wasting my precious time waiting to see if Tony can push this through. Are you kidding me!! Ethically speaking, for an " Emergency Animal Hospital" the response should have been, "Bring them right in, we'll work something out" or is that a misconception? Even an "Emergency Hospital" for humans has the dignity to see you first and does not say "Sorry, you have no money, you'll have to seek help elsewhere"! You explain to me what the difference is when it comes to caring about a living being!As a previous employee, did I not pay you what I owed, even after I left? Have you not extended credit to clients you don't know? If I had just walked in instead of calling; would I have been discriminated against because of my inability to pay at that time and told to go elsewhere? I would have found a way to pay, but I was not even given that chance!This was not about you or me, but about two innocent babies that needed help. You know where my heart lies with animals, whether they are my own or not, especially after the statement I wrote in my resignation letter. Maybe that's what this is all about? Is it a grudge that was standing in the way of ethical professionalism?I did find someone who cared and helped my babies and by the time I arrived J.J.'s temperature was now 105! Both vets even cared enough to follow-up and see how J.J. and Do-g were doing. NO, IT WAS NOT FREE, THAT'S NOT WHAT I WAS ASKING FOR, BUT IT CERTAINLY WASN'T ABOUT THE MONEY EITHER, IT WAS ABOUT HELPING THEM!To: Dr. Randhawa-Bowes Rd. Animal Hospital and Dr. Antaal-Giller Animal Hospital - I Thank You!Lesson to be learned: "Don't agitate a mother protecting her cubs"!EM Read Less