Most people do not feel compelled to leave reviews when a business does the right things. However, in this case, Dr. Scott Kruse at Village Veterinary went well above and beyond the job for us.
Dr. ... Read More
Most people do not feel compelled to leave reviews when a business does the right things. However, in this case, Dr. Scott Kruse at Village Veterinary went well above and beyond the job for us.
Dr. Kruse saw our 7.5 year old Bernese Mountain Dog - Staley, in the waning days of his life. Unfortunately he developed a rare cancer that this breed often gets. Dr. Kruse saw us through one of the most difficult times and decisions my wife and I have had to make in our life to date.
His consultation ran the gamut. At first continuing to troubleshoot Staley's illness, change diet, help bring back some energy - which eventually shifted to helping him feel more comfortable in his final days. His final consultation was for us (and Staley) - how to feel confident in the decisions we are making, what was the right thing for Staley, how to cope with the loss of a loved one.
You just don't find that personal touch in most businesses these days. As much as this is shout out to the business, it is much more telling of the genuinely good man behind the business. Thank you Dr. Kruse. Read Less
Kate P. Bushnell
5 Mar 2017
REPORT
Village Veterinary in Western Springs is the best. They took care of our dog for annual check ups, and helped us when she got sick. They were flexible, compassionate and caring for our dog and ou... Read More
Village Veterinary in Western Springs is the best. They took care of our dog for annual check ups, and helped us when she got sick. They were flexible, compassionate and caring for our dog and our family. What a lovely gesture to receive sympathy flowers and a personal card when our dog passed away signed by everyone on the team. It really meant a lot at a difficult time. I highly recommend them. Read Less
Kate P.9 o Bushnell
5 Mar 2017
REPORT
Village Veterinary in Western Springs is the best. They took care of our dog for annual check ups, and helped us when she got sick. They were flexible, compassionate and caring for our dog and ou... Read More
Village Veterinary in Western Springs is the best. They took care of our dog for annual check ups, and helped us when she got sick. They were flexible, compassionate and caring for our dog and our family. What a lovely gesture to receive sympathy flowers and a personal card when our dog passed away signed by everyone on the team. It really meant a lot at a difficult time. I highly recommend them. Read Less
Kathy Osiol West
18 Jan 2017
REPORT
Thanks to Village Veterinary for their years of care to our 2 dogs since we moved to CH. We recently lost our second dog, and while the end for our furry friend came at an emergency vet on a holiday w... Read More
Thanks to Village Veterinary for their years of care to our 2 dogs since we moved to CH. We recently lost our second dog, and while the end for our furry friend came at an emergency vet on a holiday weekend, the emergency vet must have notified them of our loss and we received a condolence phone call and a memorial plant. Nice to know that they treat their patients (4 legged and their family) with such compassion. Read Less
Livia Krzeminski
19 Oct 2016
REPORT
Compassionate, top notch care for our furry family members. Love the people here!
Gina Avgeris
7 Oct 2016
REPORT
Not once, but twice, Dr. Kruse has saved our dogs from a life threatening crisis. Everyone there has such compassion & love. We are forever grateful for the expertise & care shown to us & our pups. C... Read More
Not once, but twice, Dr. Kruse has saved our dogs from a life threatening crisis. Everyone there has such compassion & love. We are forever grateful for the expertise & care shown to us & our pups. Couldn't imagine going anywhere else. Read Less
Tom McCarthy
30 May 2016
REPORT
Dr. Kruse, much thanks to you for your care and compassion for Ringo and our family. We were extremely fortunate to have you caring for him all the way to the end!
Pamm Toner
9 Jul 2015
REPORT
I was at the Western Springs office where Dr Green treated my dog. He, the whole staff actually, was understanding and compassionate. He was very thorough in his examination; explained everything in d... Read More
I was at the Western Springs office where Dr Green treated my dog. He, the whole staff actually, was understanding and compassionate. He was very thorough in his examination; explained everything in detail to me. He called the next day to check on her. Love this team! Read Less
Nancy Roy
6 Feb 2015
REPORT
When you receive a planter in remembrance of your pet from your Vet, it not only shows how much they care about them, but their owner also. WOW - what amazing practice! Thank you for your support an... Read More
When you receive a planter in remembrance of your pet from your Vet, it not only shows how much they care about them, but their owner also. WOW - what amazing practice! Thank you for your support and heartfelt condolences. XXOO Read Less
Lucy Cunningham Tarabour
4 Apr 2014
REPORT
There are simply not enough positive adjectives to describe how I feel about everyone at VVP. Special shout - out to Maria for going WAY over and above the call of duty! Many, many thanks.
Katie Tervin
3 Apr 2014
REPORT
This morning, after one week of being ill, Emma FINALLY ate wet food! Not a lot of food but it's a start. Soo grateful to Dr. Holly & Village Veterinary Practice in Clarendon Hills for all they excell... Read More
This morning, after one week of being ill, Emma FINALLY ate wet food! Not a lot of food but it's a start. Soo grateful to Dr. Holly & Village Veterinary Practice in Clarendon Hills for all they excellent treatment they gave my Bubbie. Read Less
Doreen Sterba Dezur
1 Mar 2014
REPORT
We have been clients of Dr. Kruse ( and sometimes Dr. Jorgensen) for over 20 years. We wouldn't think of going elsewhere. The love, care and concern our dogs have received through the years from Dr.... Read More
We have been clients of Dr. Kruse ( and sometimes Dr. Jorgensen) for over 20 years. We wouldn't think of going elsewhere. The love, care and concern our dogs have received through the years from Dr.Kruse, and the entire staff, is an amazing rarity and is greatly appreciated. Read Less
Carolina Feito Menapace
24 Oct 2013
REPORT
Dr. Hayna is amazing. I went to two other local practices before settling down at Village Vet in Clarendon. Dr. Hayna is never in any rush, is easy to get an appointment with and truly cares about you... Read More
Dr. Hayna is amazing. I went to two other local practices before settling down at Village Vet in Clarendon. Dr. Hayna is never in any rush, is easy to get an appointment with and truly cares about your pet. She diagnosed a heart murmur in my pup, after 2 other doctors saw him and missed it and we have been on a preventative treatment plan ever since. I highly recommend this small, friendly and extremely welcoming practice!! Read Less
helper04
8 Apr 2007
REPORT
Dr. Kruse and his staff are first class. I am very appreciative to the attention I am given. They make me feel at home and always take the time to explain everything in detail and answer all my questi... Read More
Dr. Kruse and his staff are first class. I am very appreciative to the attention I am given. They make me feel at home and always take the time to explain everything in detail and answer all my questions. I highly recommend this veterinarian to everyone! Read Less
Most people do not feel compelled to leave reviews when a business does the right things. However, in this case, Dr. Scott Kruse at Village Veterinary went well above and beyond the job for us.
Dr. ... Read More
Most people do not feel compelled to leave reviews when a business does the right things. However, in this case, Dr. Scott Kruse at Village Veterinary went well above and beyond the job for us.
Dr. Kruse saw our 7.5 year old Bernese Mountain Dog - Staley, in the waning days of his life. Unfortunately he developed a rare cancer that this breed often gets. Dr. Kruse saw us through one of the most difficult times and decisions my wife and I have had to make in our life to date.
His consultation ran the gamut. At first continuing to troubleshoot Staley's illness, change diet, help bring back some energy - which eventually shifted to helping him feel more comfortable in his final days. His final consultation was for us (and Staley) - how to feel confident in the decisions we are making, what was the right thing for Staley, how to cope with the loss of a loved one.
You just don't find that personal touch in most businesses these days. As much as this is shout out to the business, it is much more telling of the genuinely good man behind the business. Thank you Dr. Kruse. Read Less
Kate P. Bushnell
5 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Village Veterinary in Western Springs is the best. They took care of our dog for annual check ups, and helped us when she got sick. They were flexible, compassionate and caring for our dog and ou... Read More
Village Veterinary in Western Springs is the best. They took care of our dog for annual check ups, and helped us when she got sick. They were flexible, compassionate and caring for our dog and our family. What a lovely gesture to receive sympathy flowers and a personal card when our dog passed away signed by everyone on the team. It really meant a lot at a difficult time. I highly recommend them. Read Less
Kate P.9 o Bushnell
5 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Village Veterinary in Western Springs is the best. They took care of our dog for annual check ups, and helped us when she got sick. They were flexible, compassionate and caring for our dog and ou... Read More
Village Veterinary in Western Springs is the best. They took care of our dog for annual check ups, and helped us when she got sick. They were flexible, compassionate and caring for our dog and our family. What a lovely gesture to receive sympathy flowers and a personal card when our dog passed away signed by everyone on the team. It really meant a lot at a difficult time. I highly recommend them. Read Less
Kathy Osiol West
18 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Thanks to Village Veterinary for their years of care to our 2 dogs since we moved to CH. We recently lost our second dog, and while the end for our furry friend came at an emergency vet on a holiday w... Read More
Thanks to Village Veterinary for their years of care to our 2 dogs since we moved to CH. We recently lost our second dog, and while the end for our furry friend came at an emergency vet on a holiday weekend, the emergency vet must have notified them of our loss and we received a condolence phone call and a memorial plant. Nice to know that they treat their patients (4 legged and their family) with such compassion. Read Less
Livia Krzeminski
19 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Compassionate, top notch care for our furry family members. Love the people here!
Gina Avgeris
7 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Not once, but twice, Dr. Kruse has saved our dogs from a life threatening crisis. Everyone there has such compassion & love. We are forever grateful for the expertise & care shown to us & our pups. C... Read More
Not once, but twice, Dr. Kruse has saved our dogs from a life threatening crisis. Everyone there has such compassion & love. We are forever grateful for the expertise & care shown to us & our pups. Couldn't imagine going anywhere else. Read Less
Tom McCarthy
30 May 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Kruse, much thanks to you for your care and compassion for Ringo and our family. We were extremely fortunate to have you caring for him all the way to the end!
Pamm Toner
9 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I was at the Western Springs office where Dr Green treated my dog. He, the whole staff actually, was understanding and compassionate. He was very thorough in his examination; explained everything in d... Read More
I was at the Western Springs office where Dr Green treated my dog. He, the whole staff actually, was understanding and compassionate. He was very thorough in his examination; explained everything in detail to me. He called the next day to check on her. Love this team! Read Less
Nancy Roy
6 Feb 2015
REPORT
☆☆☆☆☆
REPORT
When you receive a planter in remembrance of your pet from your Vet, it not only shows how much they care about them, but their owner also. WOW - what amazing practice! Thank you for your support an... Read More
When you receive a planter in remembrance of your pet from your Vet, it not only shows how much they care about them, but their owner also. WOW - what amazing practice! Thank you for your support and heartfelt condolences. XXOO Read Less
Lucy Cunningham Tarabour
4 Apr 2014
REPORT
☆☆☆☆☆
REPORT
There are simply not enough positive adjectives to describe how I feel about everyone at VVP. Special shout - out to Maria for going WAY over and above the call of duty! Many, many thanks.
Katie Tervin
3 Apr 2014
REPORT
☆☆☆☆☆
REPORT
This morning, after one week of being ill, Emma FINALLY ate wet food! Not a lot of food but it's a start. Soo grateful to Dr. Holly & Village Veterinary Practice in Clarendon Hills for all they excell... Read More
This morning, after one week of being ill, Emma FINALLY ate wet food! Not a lot of food but it's a start. Soo grateful to Dr. Holly & Village Veterinary Practice in Clarendon Hills for all they excellent treatment they gave my Bubbie. Read Less
Doreen Sterba Dezur
1 Mar 2014
REPORT
☆☆☆☆☆
REPORT
We have been clients of Dr. Kruse ( and sometimes Dr. Jorgensen) for over 20 years. We wouldn't think of going elsewhere. The love, care and concern our dogs have received through the years from Dr.... Read More
We have been clients of Dr. Kruse ( and sometimes Dr. Jorgensen) for over 20 years. We wouldn't think of going elsewhere. The love, care and concern our dogs have received through the years from Dr.Kruse, and the entire staff, is an amazing rarity and is greatly appreciated. Read Less
Carolina Feito Menapace
24 Oct 2013
REPORT
☆☆☆☆☆
REPORT
Dr. Hayna is amazing. I went to two other local practices before settling down at Village Vet in Clarendon. Dr. Hayna is never in any rush, is easy to get an appointment with and truly cares about you... Read More
Dr. Hayna is amazing. I went to two other local practices before settling down at Village Vet in Clarendon. Dr. Hayna is never in any rush, is easy to get an appointment with and truly cares about your pet. She diagnosed a heart murmur in my pup, after 2 other doctors saw him and missed it and we have been on a preventative treatment plan ever since. I highly recommend this small, friendly and extremely welcoming practice!! Read Less
helper04
8 Apr 2007
REPORT
☆☆☆☆☆
REPORT
Dr. Kruse and his staff are first class. I am very appreciative to the attention I am given. They make me feel at home and always take the time to explain everything in detail and answer all my questi... Read More
Dr. Kruse and his staff are first class. I am very appreciative to the attention I am given. They make me feel at home and always take the time to explain everything in detail and answer all my questions. I highly recommend this veterinarian to everyone! Read Less