VCA Northwood Animal Hospital
Anderson, Indiana
Reviews
Mark Bankson
25 Jun 2018
REPORT
Our dog became ill on the weekend and couldn’t wait til our vet was open on Monday. The staff was nice and friendly. The doctor told us what was going on and helped us with a difficult decision. My wi...
Our dog became ill on the weekend and couldn’t wait til our vet was open on Monday. The staff was nice and friendly. The doctor told us what was going on and helped us with a difficult decision. My wife and I would recommend this place.
Leo Wilcox
10 May 2018
REPORT
This is the nicest Veterinary Hospital I have ever been to. From the facility to the staff. Very nice! Plus being open 24hrs is awesome.
Ashley Moyer
6 May 2018
REPORT
I took my dog there after a couple nights of vomiting and not eating nor drinking. Northwood was the only place that was open at the time of night and close by. The staff was great, and they were supe...
I took my dog there after a couple nights of vomiting and not eating nor drinking. Northwood was the only place that was open at the time of night and close by. The staff was great, and they were super kind to my dog and us. The doctor (cannot remwmber her name) came and she was super nice and she did what she had to do. After doing the exam, she explained what she thought was wrong. They came in with the treatment plan and it was way out of our price range (almost $500 just for the exam and the X-ray. Not for anything else if he were to need more care.) when I told her if there was any payment plans, if we could pay half of it up front and pay the rest the next time I got paid, they told me that they didn’t offer any payment plans, and they needed the entire payment upfront. So I had to opt out and just give him fluids and a shot to keep him from vomiting. Thankfully, that seemed to get him back in the spirits.
I’m thankful for the staff and their 24hr care they have, but a bit upset that they were going to turn us away completely if we didn’t have the money upfront. And if I did have the money for the X-ray and it was something more serious, they probably would have turned us away because I defiantly don’t have the money to have emergency surgery.
Also, had to call them back for a billing issue (paid with debit and the charged my account twice) and while on hold for ten minutes, I heard they offered a credit where you could make low monthly payments so they could treat your dog. Why wasn’t that mentioned at the time of my visit? I could have done the X-ray and would have let them care for my dog, because they are really good. But sadly, It seems they care a lot about money.
Rob Daily
10 Apr 2018
REPORT
ABSOLUTELY AVOID THIS PLACE. Alcatel they care about is MONEY. Money upfront and Money when your done. The care is terrible.
Daniel Hall
31 Mar 2018
REPORT
They ARE open 24 hrs for emergencies despite what Google says. I would come back 100% doctor was very knowledgeable and to the point. Everyone on the staff was great. My dog got into something she sho...
They ARE open 24 hrs for emergencies despite what Google says. I would come back 100% doctor was very knowledgeable and to the point. Everyone on the staff was great. My dog got into something she shouldn't have and got very sick/intoxicated and they did everything to make her feel better.
Wendy Anderson
22 Nov 2017
REPORT
My fur baby Baxter had to have two surgeries on his hind legs in the last 4 months. Both times he had to stay overnight. I called at 10:00 at night to check on him and they didn't make me feel like ...
My fur baby Baxter had to have two surgeries on his hind legs in the last 4 months. Both times he had to stay overnight. I called at 10:00 at night to check on him and they didn't make me feel like I was being a pest. They told me I could call anytime thru the night if I wanted to check on him. Dr. Tobias is very caring, and compassionate, I highly recommend her, she is AWESOME!! The techs were so kind to me and Baxter, and they always put me at ease. The front office staff has always treated me very kind, Trish has always went out of her way to take care of me and answer any questions I may have, she ROCKS! Everyone overall is great here! I'd give you 10 stars if I could!! Thank you for taking good care of Baxter!
the slawsons
5 May 2017
REPORT
I have 10 week old kitten named tiger. He was playing with my one year old cat tabby. He got scratched in his eye. Since then his eye has become swollen and its irritating him. Im not sure what to do?...
I have 10 week old kitten named tiger. He was playing with my one year old cat tabby. He got scratched in his eye. Since then his eye has become swollen and its irritating him. Im not sure what to do? This morning i woke up his lil eye was dark blood tinted. I want to bring him in but i dont have the money for a vet bill this week. I certainly dont want to hear i have to pay up front or put him down for free. Thats just wrong. ( i read couple your reviews) i guess what im asking is do you offer payment plans or something. I just want my lil man to be okay. Please tell me you can help.
Kayleigh Owens
26 Apr 2017
REPORT
Losing my little guy was and still is incredibly hard. I'm beyond impressed with how everything was handled. The staff at this place is absolutely fantastic and some of the most compassionate people o...
Losing my little guy was and still is incredibly hard. I'm beyond impressed with how everything was handled. The staff at this place is absolutely fantastic and some of the most compassionate people on the planet. Thank you all for doing what you did for Jerry.
Melissa Goforth
18 Mar 2017
REPORT
At a time when your pet needs the best, most comforting care, this clinic provided me and my Minnie the best medical and customer service I could hope for.
Theresa Hill
30 Jan 2017
REPORT
I want to thank VCA for helping us with our cat Rocky. He was a neighborhood cat that always hung out around here for 5 years, and he got very sick. We had to put him down, it wasn't easy at all. The...
I want to thank VCA for helping us with our cat Rocky. He was a neighborhood cat that always hung out around here for 5 years, and he got very sick. We had to put him down, it wasn't easy at all. The staff was very helpful and kind. We all will miss Rocky dearly, but he isn't suffering anymore. Thank you again for all your help.
Randy Wallace
11 Jan 2017
REPORT
On 1-8-17 I had to rush my dog in from Marion, IN and even though the outcome wasn't good for my dog Cookie. The staff was extremely compassionate during the hardest decision I've had to make. The v...
On 1-8-17 I had to rush my dog in from Marion, IN and even though the outcome wasn't good for my dog Cookie. The staff was extremely compassionate during the hardest decision I've had to make. The vet which I am sorry I can remember his name was very compassionate and the one thing that stood out the most was after saying good bye to Cookie he wanted to talk to me to make sure I was OK to drive home safely and told me to take as much time as I needed. Cookie was my baby and lived a great 10yrs with me and my family. Even though the outcome was bad I couldn't of asked for better service with so much care for your animal and for you and your family. I can't say Thank You enough for everything.
Misty Yates
13 Dec 2016
REPORT
This clinic is amazing. When I lost my dog Spazz a couple of years ago and didnt have the money to give her the procedure she needed or to euthanize her, they put her down and didnt charge me. Its not...
This clinic is amazing. When I lost my dog Spazz a couple of years ago and didnt have the money to give her the procedure she needed or to euthanize her, they put her down and didnt charge me. Its not something I wanted to do, I loved that dog, but funds just werent there. I was struggling with bills, a car problem, and childcare. They even sent a card after to check up on me. All I can say is they really helped me in a time of need and even gave me words of comfort when I was in tears over this decision. Very sweet people who truly care about what they do. I am so grateful you are in town and local. Thank you for all of your help, I really did need it and I really do appreciate it. I was so relieved to see that good people are out there and they just want to help
99lookout
12 Aug 2016
REPORT
I have never had a Veterinary Hospital take such care. They treated my kitten Denver as if he was their cat. Wonderful experience, and we plan to keep them as our Vet. Extremely affordable and very fa...
I have never had a Veterinary Hospital take such care. They treated my kitten Denver as if he was their cat. Wonderful experience, and we plan to keep them as our Vet. Extremely affordable and very fair. Thank You so much for your care and love for animals.
40LindaLou
7 Jul 2016
REPORT
I would give 10 stars if I could! Took my boy Hunter there with a broken leg. The front office staff was very supportive during the emergency hours on July 4th. Dr. Tobias, the surgeon was wonderful a...
I would give 10 stars if I could! Took my boy Hunter there with a broken leg. The front office staff was very supportive during the emergency hours on July 4th. Dr. Tobias, the surgeon was wonderful and explained the surgery and after care he was going to need. The staff was fabulous and took great care of my poor boy and I received several updates with pictures. I highly recommend this Emergency Animal Hospital and will continue to take my family pets there. I'm so happy and thankful to have my boy Hunter home now on the mend. Thank You VCA Northwood!
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Book an Appointment
Online booking unavailable
Please call
(765) 649-5218
3255 Indiana 9
Anderson Indiana 46012
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
12a
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
VCA Northwood Animal Hospital
Anderson, Indiana
3255 Indiana 9
Anderson Indiana 46012
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
12a
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Mark Bankson
25 Jun 2018
Our dog became ill on the weekend and couldn’t wait til our vet was open on Monday. The staff was nice and friendly. The doctor told us what was going on and helped us with a difficult decision. My wi...
Our dog became ill on the weekend and couldn’t wait til our vet was open on Monday. The staff was nice and friendly. The doctor told us what was going on and helped us with a difficult decision. My wife and I would recommend this place.
Leo Wilcox
10 May 2018
This is the nicest Veterinary Hospital I have ever been to. From the facility to the staff. Very nice! Plus being open 24hrs is awesome.
Ashley Moyer
6 May 2018
I took my dog there after a couple nights of vomiting and not eating nor drinking. Northwood was the only place that was open at the time of night and close by. The staff was great, and they were supe...
I took my dog there after a couple nights of vomiting and not eating nor drinking. Northwood was the only place that was open at the time of night and close by. The staff was great, and they were super kind to my dog and us. The doctor (cannot remwmber her name) came and she was super nice and she did what she had to do. After doing the exam, she explained what she thought was wrong. They came in with the treatment plan and it was way out of our price range (almost $500 just for the exam and the X-ray. Not for anything else if he were to need more care.) when I told her if there was any payment plans, if we could pay half of it up front and pay the rest the next time I got paid, they told me that they didn’t offer any payment plans, and they needed the entire payment upfront. So I had to opt out and just give him fluids and a shot to keep him from vomiting. Thankfully, that seemed to get him back in the spirits.
I’m thankful for the staff and their 24hr care they have, but a bit upset that they were going to turn us away completely if we didn’t have the money upfront. And if I did have the money for the X-ray and it was something more serious, they probably would have turned us away because I defiantly don’t have the money to have emergency surgery.
Also, had to call them back for a billing issue (paid with debit and the charged my account twice) and while on hold for ten minutes, I heard they offered a credit where you could make low monthly payments so they could treat your dog. Why wasn’t that mentioned at the time of my visit? I could have done the X-ray and would have let them care for my dog, because they are really good. But sadly, It seems they care a lot about money.
Rob Daily
10 Apr 2018
ABSOLUTELY AVOID THIS PLACE. Alcatel they care about is MONEY. Money upfront and Money when your done. The care is terrible.
Daniel Hall
31 Mar 2018
They ARE open 24 hrs for emergencies despite what Google says. I would come back 100% doctor was very knowledgeable and to the point. Everyone on the staff was great. My dog got into something she sho...
They ARE open 24 hrs for emergencies despite what Google says. I would come back 100% doctor was very knowledgeable and to the point. Everyone on the staff was great. My dog got into something she shouldn't have and got very sick/intoxicated and they did everything to make her feel better.
Wendy Anderson
22 Nov 2017
My fur baby Baxter had to have two surgeries on his hind legs in the last 4 months. Both times he had to stay overnight. I called at 10:00 at night to check on him and they didn't make me feel like ...
My fur baby Baxter had to have two surgeries on his hind legs in the last 4 months. Both times he had to stay overnight. I called at 10:00 at night to check on him and they didn't make me feel like I was being a pest. They told me I could call anytime thru the night if I wanted to check on him. Dr. Tobias is very caring, and compassionate, I highly recommend her, she is AWESOME!! The techs were so kind to me and Baxter, and they always put me at ease. The front office staff has always treated me very kind, Trish has always went out of her way to take care of me and answer any questions I may have, she ROCKS! Everyone overall is great here! I'd give you 10 stars if I could!! Thank you for taking good care of Baxter!
the slawsons
5 May 2017
I have 10 week old kitten named tiger. He was playing with my one year old cat tabby. He got scratched in his eye. Since then his eye has become swollen and its irritating him. Im not sure what to do?...
I have 10 week old kitten named tiger. He was playing with my one year old cat tabby. He got scratched in his eye. Since then his eye has become swollen and its irritating him. Im not sure what to do? This morning i woke up his lil eye was dark blood tinted. I want to bring him in but i dont have the money for a vet bill this week. I certainly dont want to hear i have to pay up front or put him down for free. Thats just wrong. ( i read couple your reviews) i guess what im asking is do you offer payment plans or something. I just want my lil man to be okay. Please tell me you can help.
Kayleigh Owens
26 Apr 2017
Losing my little guy was and still is incredibly hard. I'm beyond impressed with how everything was handled. The staff at this place is absolutely fantastic and some of the most compassionate people o...
Losing my little guy was and still is incredibly hard. I'm beyond impressed with how everything was handled. The staff at this place is absolutely fantastic and some of the most compassionate people on the planet. Thank you all for doing what you did for Jerry.
Melissa Goforth
18 Mar 2017
At a time when your pet needs the best, most comforting care, this clinic provided me and my Minnie the best medical and customer service I could hope for.
Theresa Hill
30 Jan 2017
I want to thank VCA for helping us with our cat Rocky. He was a neighborhood cat that always hung out around here for 5 years, and he got very sick. We had to put him down, it wasn't easy at all. The...
I want to thank VCA for helping us with our cat Rocky. He was a neighborhood cat that always hung out around here for 5 years, and he got very sick. We had to put him down, it wasn't easy at all. The staff was very helpful and kind. We all will miss Rocky dearly, but he isn't suffering anymore. Thank you again for all your help.
Randy Wallace
11 Jan 2017
On 1-8-17 I had to rush my dog in from Marion, IN and even though the outcome wasn't good for my dog Cookie. The staff was extremely compassionate during the hardest decision I've had to make. The v...
On 1-8-17 I had to rush my dog in from Marion, IN and even though the outcome wasn't good for my dog Cookie. The staff was extremely compassionate during the hardest decision I've had to make. The vet which I am sorry I can remember his name was very compassionate and the one thing that stood out the most was after saying good bye to Cookie he wanted to talk to me to make sure I was OK to drive home safely and told me to take as much time as I needed. Cookie was my baby and lived a great 10yrs with me and my family. Even though the outcome was bad I couldn't of asked for better service with so much care for your animal and for you and your family. I can't say Thank You enough for everything.
Misty Yates
13 Dec 2016
This clinic is amazing. When I lost my dog Spazz a couple of years ago and didnt have the money to give her the procedure she needed or to euthanize her, they put her down and didnt charge me. Its not...
This clinic is amazing. When I lost my dog Spazz a couple of years ago and didnt have the money to give her the procedure she needed or to euthanize her, they put her down and didnt charge me. Its not something I wanted to do, I loved that dog, but funds just werent there. I was struggling with bills, a car problem, and childcare. They even sent a card after to check up on me. All I can say is they really helped me in a time of need and even gave me words of comfort when I was in tears over this decision. Very sweet people who truly care about what they do. I am so grateful you are in town and local. Thank you for all of your help, I really did need it and I really do appreciate it. I was so relieved to see that good people are out there and they just want to help
99lookout
12 Aug 2016
I have never had a Veterinary Hospital take such care. They treated my kitten Denver as if he was their cat. Wonderful experience, and we plan to keep them as our Vet. Extremely affordable and very fa...
I have never had a Veterinary Hospital take such care. They treated my kitten Denver as if he was their cat. Wonderful experience, and we plan to keep them as our Vet. Extremely affordable and very fair. Thank You so much for your care and love for animals.
40LindaLou
7 Jul 2016
I would give 10 stars if I could! Took my boy Hunter there with a broken leg. The front office staff was very supportive during the emergency hours on July 4th. Dr. Tobias, the surgeon was wonderful a...
I would give 10 stars if I could! Took my boy Hunter there with a broken leg. The front office staff was very supportive during the emergency hours on July 4th. Dr. Tobias, the surgeon was wonderful and explained the surgery and after care he was going to need. The staff was fabulous and took great care of my poor boy and I received several updates with pictures. I highly recommend this Emergency Animal Hospital and will continue to take my family pets there. I'm so happy and thankful to have my boy Hunter home now on the mend. Thank You VCA Northwood!
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