I brought my old kitty in because his eyes were goopy and swollen. Not only did they get me in on the next business day, they ended up charging me for a short appointment instead of a regular appointment, even though the doc did an exam, diagnosis, and prescribed treatment. I was very pleased with how my kitty and I were treated. The office is lovely and clean, and has partitions so that if you've got an animal that gets nervous around other animals, you don't have to sit in a big open room. Doc's diagnosis and treatment was effective: a week later, my 18 year old kitty is almost completely recovered, and he looks like he's 12 again! Read Less

Dr. Merringer is a great vet and always takes time to talk about the issue regarding my dogs when they are there. He always makes time to see especially when there is an urgent matter on short notice. I would definitely recommend Avon Vet Clinic! Read Less

We relocated to the Avon area recently and our one year old Aussie needed to get caught up and spayed. Pip deals with anxiousness and can be even somewhat unreasonable at times. The staff did amazing with her. She’s bonded with a young lady that has been working here over 7years and her experience shown. I am writing this after 3 visits and a post op visit. From the beginning to the end the Vet and his staff did an outstanding job. Read Less

If all you need are vaccinations, anal gland expressions, or nail clippings, then this is the vet for you! But if your dog becomes more ill with the aging process then run for the hills and find yourself a vet that actually cares for your animals!!! Dr. Brian Mehringer is unprofessional and condescending. We have gone to this clinic for 10 years - in the beginning we had other vets and they are gone. For the past 2 years I questioned Dr. Mehringer regarding the possibility that our dog had Cushings Disease given some of the information that I researched. He poo-poo'd me after smirking and alluded to not believing everything that I read on line and stating that "your dog doesn't present like a dog with Cushings Disease. She isn't losing fur. Her fur is very thick. She doesn't have a pendulous belly. I don't think it's Cushings." I explained some of her other symptoms and said that I know a little bit about the medicine - I'm an RN. Then he became even more condescending with a complete attitude. He is very defensive and do not even question his diagnosis. Our dog had an abdominal ultrasound done today at my request (an outside Dr. came in to perform and dictate the results). GUESS WHAT! Our puggle HAS CUSHIONINGS DISEASE!!! In addition she has a skin condition that Dr. Mehringer is completely baffled by but is consistently seen on dogs with Cushings Disease (Calcinosis Cutis) and is NOT something that is rare. When I told him what I thought the skin condition might be, he had never heard of it and became defensive and started to attack me with rude and condescending comments. So instead of being concerned about our dogs condition and treatment he is only concerned about him "always being right and never being questioned." He even said that I have to trust him and stop second guessing him and asking questions. Our dogs health has significantly gone downhill the last 2 years. I WISH I HAD NEVER GONE TO THIS VET!!! You can tell even when he exams your dog that he could care less! UGH! Don't put your pets lives in jeopardy. Read Less

I love this clinic. I took my dog there a couple days ago. The staff and Dr hanlin were wonderful! My dog is very skittish and each person that came in Contact with were very kind and I. Tune with her anxiety. I will DEFINITELY patronize this clinic again. Thank you again from Luna and myself. 💜 Read Less

We first came here to start our new puppy on her shot series. They were by farthest, one of the most affordable in the area. The personnel were extremely cheerful and pleasant and treated us as we had been patients forever at the clinic. When we were there, I noticed a flameless candle burning with a beautiful frame with a letter next to it on the front counter. The candle is lit when there is a family that is present in the clinic euthanizing their cat or dog. The framed letter explains this and it asks specific behavior from this that enter the clinic during this time. A pretty spectacular place! Read Less

I have taken my pets here for 12 years. The service is declining as they get busier. The gentleman who answered the phone was rude and cut me off before I finished talking to tell me I couldn't get my dog in for an appointment fo a possible UTI for 4 days. Right! Then wanted me to collect a urine sample from a dachshund. Good luck with that. So I am searching for another vet QUICKLY Read Less

Dr Mehringer, the back staff & front office staff are very professional, knowledgeable, and very compassionate to our pets when we take them in. They have had yearly shots, teeth cleanings, microchip, and boarding services. Read Less

Long overdue review.  Between myself, my dad, and my friend, we were here a few times over the summer/fall of 2014 with the same stray kitty in need of care.  He is a wild man that has been coming around off and on for about three years with long disappearances in between.  At the time, he had just reappeared after a year at least and had a wound on his leg.  It wasn't easy catching him, but we brought him to this vet on a recommendation from a friend.His wound was thought to be from a fight, but has never healed completely.  First visit, told to keep an eye on it.  Then he was put under twice for surgery to have it stitched.  Last visit, they wouldn't even look at him nor remove his stitches and told us to leave.  They had wanted him to remain indoors to heal and treated us like we just refused to follow directions.  This is a wild cat with an eartip that, while friendly and comfortable around us, is very leery of most people and handling.  He was extremely traumatized from being kept indoors at my friend's house and stopped eating.  After two weeks there, he dropped a lot of weight, was miserable and his leg still had not healed.  He was also in my house and  I observed him jumping into high places in order to feel secure.  There was no way, indoors nor out, to keep this cat from using his leg long enough to allow it to heal completely.  A vet tech I know took a look at the wound and said there was not enough skin there to stitch it and that he never should have been put through that.  I am upset he was put under anesthesia for pretty much no reason and that they took a chance with the dangers associated with that just to pad the bill.  Not ALL, but most of the staff we encountered were rude and condescending.  There was one man who, from across the room, butted into my father's conversation with someone else at the desk.  There was also a tech I dealt with during the first surgery check-in that tried to add a lot of services, which I refused and signed my name, but later over the phone tried to tell my friend, who paid for some of this, that I authorized things to be charged to her card that I did not.  She even tried to say that I claimed to be my friend.  Hmm that's why I signed MY own name to the electronic pad.  Since they ended up taking the charge for his inoculations off of the bill (NOT at our request as we were perfectly willing to pay for them) they would not give us anything proving he had received his shots.  The staff were also very uninformed on the difference between a stray and a feral cat and did not understand my friend & I when we were explaining that this cat should not have been ear-tipped in the first place...  The first veterinarian we saw also could not guess his age with any accuracy.This is a pretty large place that does look nice, but surely has a high overhead.  We have had extremely long waits even with appointments scheduled.  There is a lot of staff which leaves you not knowing anyone of them in particular on a personal level.  The more I was here, the more uneasy I felt.  I feel terrible for leaving this little cat that trusts me here with them. The only good thing they did for this poor guy is give him an antibiotic shot that did clear up his cough for a time.  Other than that, I feel they just put an already untrusting animal through further trauma.  He has obviously lived a hard life on the streets and deserves compassion.  He is a work in progress still from all of this.  I am just glad that he is finally inside so that we can gently gear him towards being part of a loving home indoors.  A lot of hard-earned money was squandered here.  We have not returned and never will. Read Less

We have been going to Dr. M, since he came to Avon Vet Clinic. He is the most awesome vet. We love the entire staff there. All American Grooming does a wonderful job with our dogs and I have never been sorry for taking them there. They also have self wash stations, which are great too. Read Less

Beware, Multiple problems with this Vet. Would do procedures they are not confident in nor have the correct equipment to do. Would not call with test results, would not forward info to hospital (they referred us to) after being asked multiple, multiple times. Read Less

I LOVE LOVE LOVE DR.MARINER !! HE IS THE BEST DOGGIE DOCTOR .. WE WOULD DRIVE HOURS TO SEE HIM IF WE NEEDED TO.. AND HIS STAFF (ABBY) ARE JUST AS AWSOME !! HIGHLY RECOMMENDED... OUR 12YR OLD PIT BULL BRUTTIS (RIP BIG GUY) HAD BEEN GIVEN WEEKS TO LIVE AFTER BEING DIAGNOSED WITH OSTEOSARCOMA AND DR.MARINER GAVE US ALMOST 2 MORE YEARS WITH HIM!! GOD BLESS HIM AND HIS ENTIRE STAFF!!!! Read Less

We love this vet. Dr. Meringer is the absolute best vet in the country. We have lived here for 30 years and have taken our pets/babies to Avon Vet Clinic since before Dr. M was even there. He is smart and very kind. My wife does not want to move away, for fear of never finding another doc as good as he is. We currently have a sick baby with diabetes and cushings and could not want better care than he is getting. My wife loves the staff too. I cannot say enough good things about Avon vet Clinic. Read Less

Oh my goodness! These stories are awful. I didn't read them until after I just called to get some advice about our sick puppy. The msn was really nice tho and was writing word for word what I was saying(I know this because he kept repeating them to me). Before, the women who used to answer your calls and sit at the desk made me want to punch them. Just a couple of them. I think they were there just to wear their little uniform, if you know what I mean! It's ok to be pretty and smart with a nice disposition. Hopefully the pole they're dancing on now has benefits. That's besides the point though. This gentleman was very helpful and caring. Now hopefully the Dr.will call back w some advice. But now hearing these stories it sounds like I better get a second opinion. Oh I hope u guys are talking about previous employees! We have another alot.already for our other dog. I'm so sorry for your losses and pain. Read Less

the gentleman who answered the phone was so arrogant and rude he interrupted each question I tried to ask with some sort of condescending remark. I can tell by the other reviews I'm not the first person to have a run and that was less than pleasant. I don't need to be treated like an idiot when potentially I'm getting ready to hand over a substantial amount of money. good luck with your business Read Less

My dogs is dead because of them and now my cat's life is at risk because of their negligence. Horrible. Lied about my dogs blood test more than once and told me she was fine. I knew she wasn't because she was having seizures (which I told them, but they blew it off) so we tried a new vet and when they called avon vet clinic to get their numbers from the last blood test new vet was angry and said my dogs issues could have been fixed over a year ago. The numbers were plain and clear! I also took my cat in right around that same time to have them look at a bump on his neck. They barely looked at it and said not to worry he's fine. After finding out about them lying about my dog I took the cat to the new vet and they actually looked at him and did a biopsy and its cancer. These people do not care about the animals or know anything about them. Save yourself and your pet the suffering and heartache and tell them to a real vet. A real vet listens to their heart, takes their temp, listens to how you describe what's going on and actually looks at your animal. This vet has never done any of that.Read Less

My dog is dead because of them and now the cat's life is at risk because of them. Horrible. Lied about my dogs blood test more than once and told me she was fine. I knew she wasn't because she was having seizures so we tried a new vet and when they called avon vet clinic to get their numbers from the last blood test new vet was angry and said my dogs issues could have been fixed over a year ago. The numbers were plain and clear! I also took Maya's cat in right around that same time to have them look at a bump on his neck. They barely looked at it and said not to worry he's fine. After finding out about them lying about my dog I took the cat to the new vet and they actually looked at him and did a biopsy and its cancer. These people do not care about the animals or know anything about them. Save yourself and your pet the suffering and heartache and tell them to a real vet. A real vet listens to their heart, takes their temp, listens to how you describe what's going on and actually looks at your animal. This vet has never done any of that. Read Less

We have used Avon Vet Clinic for the last 8-9 years since moving to the area for all of our pets.  They have always taken the time to get to know us and our pets.  Recently we had to have one of our family members put down.  Avon Vet Clinic made it easy, they cared, and helped us through the situation.  If you ever have to go through something like that with a one of your pets, they are who to see. Read Less

Very courteous with my Yorker and they treated her very well. I am always nervous about medical costs for pets but, they haven't been too expensive. They have been correct on the diagnosis for my dog each time she has been sick. Read Less

We moved here 3 years ago and Zoey has always come to see Dr. Sarah. She is very easy with her, explains issues clearly, and I always walk out feeling like there was a real concern for Zoey. They now have late hours which is very helpful! Read Less

Don't take your pets here. I used to take my dogs here for routine exams and shots. That was until one of my dogs became sick and would not eat or drink. She even threw up water. When I took her to Avon Vet Clinic they told me that she just had a cold and would be fine in a few days. They didn't do any tests other than take her temperature. She kept getting worse over the next 2 days so I took her to the Airport emergency vet on west washington street one night. They immediately did an abdominal xray and found a blockage in her intestines. They opened her up to remove the blockage(some cloth and plastic, but it was too late and she died after the surgery due to infection caused by the blockage puncturing her intestines. If they had just done an xray at Avon Vet clinic 2 days prior, she would have had a much better chance of recovery. Read Less

We moved about 1 1/2 years ago to Avon. We have two dogs, one has really bad allergies and acid reflux and the other one gets really bad atopic dermatitis at least 4-5 times a year as well as eats everything in sight (literally)... My husband and I would say we take the girls in for one reason or another at least a 8-10 times/year. Since we saw that clinic on our way to Lowes one day we decided that we'd try them out. The vets were AMAZING especially Dr. Sara Meneghini!!! We always request her because she is a wonderful, warm, gentle, and friendly towards our girls. But we have also had both Dr. Brian Mehringer and Dr. Jackie Busch check our girls out and they were both FABULOUS as well. This is a wonderful Veterinary Clinic and like Jen F. said, they are BEYOND reasonable. The only downside that we experienced is that all the times we've gone in the front office staff is not attentive nor friendly... Although it might just be the staff we're encountering since Jen F. said the staff was nice to her.All in all I genuinely believe the Veterinarians at Avon Veterinary Clinic are the best in town. Our dogs are our lives, we would not trust just anyone with their medical needs. Avon Vet Clinic is THE BEST. Read Less

If there are ten stars - I'd give them.A year ago, after moving to Avon, I made several calls to the area animal clinics.  We have three cats and their wellness is very important to us.I was most impressed with the Avon Vet Clinic, which is now part of Animal Care Group LLC.  Their prices were fair and the staff was friendly on the phone.With three cats, we've been to the clinic several times over the years for minor procedures, regular shots and check ups as well as illness.  They ALWAYS work hard to get us in as soon as they can when it's urgent.  They provide really amazing care for our three cats.  ALL of their doctors and staff are really great to deal with.  As a matter of fact, I don't have a preference as to which doctor I see when we go in.  They are all very knowledgeable and take great care of the animals.At the time of writing this, they also ofter late night "emergency" hours until Midnight 5 or 6 nights a week.  This is so nice as we have often taken a sick kitty in who had to stay a while for extra special treatment.  On top of their staff, quality of care and extended hours - their prices are affordable.  I simply CANNOT speak highly enough about Avon Veterinary Clinic. Read Less