Took my new dog there. 5 minutes later done. Figured i was just fast, took my cat and he was a smart a** didnt care. Charged me 200.00 and cat sick. He said should have brought animal when it started. We did two days later. Cat worse now and he didnt know what was wrong. Just wanted the money. Never been to vet two times and out in 10 minutes each and charged several hundred dollars. Did services but didnt help and tell me the cost untill after he done them.his office in an old house. Not a office, should have thought that one out. Do not go, he doesnt care, just in and out. I contacted the state and bbb. Franklin animal clinic is whare ill go from now on, at least they care about my pets (family) the way i do. Read Less

Took my new dog there. 5 minutes later done. Figured i was just fast, took my cat and he was a smart a** didnt care. Charged me 200.00 and cat sick. He said should have brought animal when it started. We did two days later. Cat worse now and he didnt know what was wrong. Just wanted the money. Never been to vet two times and out in 10 minutes each and charged several hundred dollars. Did services but didnt help and tell me the cost untill after he done them.his office in an old house. Not a office, should have thought that one out. Do not go, he doesnt care, just in and out. I contacted the state and bbb. Franklin animal clinic is whare ill go from now on, at least they care about my pets (family) the way i do. Read Less

I took my 2 dogs there for their yearly shots including the Lyme disease. I spent $405 ($280 for the initial shots and $125 for the Lyme disease booster 3 weeks later). They charged me twice ($40 each) for my Lyme disease shots one for the initial and one for the booster. When I came back for the booster they charged me $25 per dog for a minimal examination of teeth and rubbing down of the dog. I was in the office for less than 10 minutes. When I questioned the bill I was simply told it's fine. They also wanted to muzzle my 53lb basset hound even after I told them he was skittish when I first walked back to the examination room. I will never use this vet again. Read Less

I've been bringing my cats here for several years. One is a rather frequent visitor for fairly consistent issues. Dr. Couch is fine with treating the symptoms, but he never seems interested in looking for the underlying cause. I've had cats *all my life* and I've seen lots of conditions and behaviors, but whenever I say anything about how this cat has issues I've never seen or how this cat behaves differently than any other cat I've had, Dr. Couch acts like I'm an idiot and says that everything is perfectly normal (which would imply that ALL my other cats have been peculiar) and all he needs is an e-collar or antibiotics. If you have an animal that needs a basic treatment or teeth cleaning, Good Shepherd is a fine practice. If you have an animal that is consistently having the same problem and you'd like to treat the cause not the symptoms, you might want to look elsewhere. Read Less

I won't take my 4 babies anywhere else! The entire staff is always super nice, and makes me feel like my pets are their pets, not their patients. Dr. Couch spends ample time speaking with me, and educating me on my pets. When I leave my pets for procedures or surgeries, I leave knowing they are in the best hands. They are the real deal. Finding a group of people who are this passionate for what they do isn't easy, and I consider myself very lucky to have found them! Thank you!! Fat Girl, Nacho, Poptarts, and YogiRead Less

Highly recommend. Very caring and helpful staff. In my experience Dr. Couch is quick to diagnose problems and is upfront about the situation. I don't feel like he is trying to drain my wallet on tests or treatments just because he can. Read Less