Westwood Hospital For Animals

The entire staff is wonderful! We have two beagles who go in for regular exams, and the staff is always friendly and knowledgable - doctors, techs, receptionists, EVERYONE! When one of our dogs pinched a nerve in his neck, they allowed me to bring him in as soon as I called. A few days later, they also allowed me to rush him in a half hour before closing when I came home to find his injury had worsened. They gave him the best treatment options and have helped him heal as quickly as possible. Read Less

Compassionate, caring, and knowledgeable staff. Responsive to needs. Can't thank Dr. Darren, Dr. Dale, and staff enough as we worked through a rare cancer with our dog. Will be back again when we are ready to welcome a new critter to our family. Read Less

Our pup has been a patient of Dr. Darren Steele since we adopted him at 5weeks old. Dr. Steele has been wonderful, and the staff is so friendly and caring. He's had a number of strange things like an infected paw, odd skin issue and Dr. Steele has done a great job diagnosing and treating him without over medicating. I am so grateful for the entire staff at this clinic. Read Less

Horrible experience. I took my dog here for her nails to be trimed and was charged 26 dollars for a botched job. (Plus Im going to have to take her to another grooming place for them to finish her jagged nails) The “technicians” claimed my dog had to be muzzled (which I told them over the phone they should do because she’s a new rescue) and they told me it took four technicians to hold down my 35 lb dog. That’s just plain traumatic for my animal so of course she was scared. Because of this they charged me extra. They then refused to give me a refund or take something off the price when I complained. For supposed animal professionals they seem quite unable to do something as simple as a nail trim. I highly discourage anyone from bringing their pets here. Horrible customer service and even worse care for my animal. Read Less

I have been going to Westwood Hospital for 14 years for multiple dogs I've had in that time. They've done an emergency surgery on my Yorkshire Terrier, that was successful and they helped comfort me when she passed at a very old age years later. Another dog of mine wasn't being treated properly at the emergency vet I took him too and they helped me find the proper treatment. I've attended there puppy training for my Siberian Husky, who was very hyper and it made the biggest difference. My Husky was also neutered there, and he healed very well and quickly. The price is higher, but it is worth it. You get your moneys worth and high quality care. I will never take my pets anywhere else and I've moved an hour away, but I still make the trip. Read Less

I only gave 1 start because it wouldnt allow me to give ZERO starts! I adopted my dog and he was sent here to be nurtured and they messed up had to go back in a re do surgery. It has now been a week and his genitals are still swollen, I took him to the vet to get checked out and he has to have another surgery which they are claiming they are not going to pay me back for....ha! I will be seeing them in small claims and making sure EVERYONE in the Brownsburg community knows what kind of business they are running! Read Less

We have been taking our dog to Westwood for over 10 years.  He suffers from epilepsy and early on experienced frequent seizures.  Westwood was able to help get the correct medication to control the seizures.  He has been seizure free for nearly7 years.  Also, our dog is not the calmest dog when it comes to going to the vet and Westwood always treats him with respect and care even when he is being a royal pain in the butt.  They may not be the cheapest place in town but we would never consider taking our dog anywhere else. Read Less

Rudest place I have ever been from the receptionist to the technicians. Would not trust my dogs with them. My daughter told me there prices were outrageous but I decided to try anyway. Left before they could touch my dog. Agree with nazi receptionist Read Less

Extremely expensive!  I would not go back because 'just shots' for my two dogs was $324.  I went to a nice vet in Komko before moving to Bburg and I could always get their yearly shots for around $150.  I thought there was a mistake and asked for a price list and the receptionist said we dont have one, dont like to put that info out there but you will see prices on your invoice.  I was shocked and saiid 'You just like it to be a surprise?  She giiggled and said 'yes'.  Well...surprise...I won't be back! Read Less

Took my poor cat here for a severe case of choking, gagging, and not being able to breathe. They diagnosed it as nothing the first time and gave him a shot of steroid while x-raying him (without asking me if I agreed to the steroid -- they did it while x-raying!). Meanwhile, they found nothing on the x-ray and sent us home saying thanks for the $250. Three days later we return because it was progressively worse and there was a loud routine choking sound he was making. This time another x-ray found a "hook" in his throat and they recommended taking him immediately to emergency VCA care in Fishers. Why wasn't this determined during the first visit in which supposedly 2 x-rays were done yet never shown to us? Oh, have some more of our money.We go to Fishers where they almost laughed at the x-ray and determined this stuck "hook" was a normal cat clavicle bone and they said that "any vet should have known this". They also did another x-ray (full body) again and determined nothing abnormal. While there, however, they said my poor little guy had become severely dehydrated over the course of several days, had a terrible fever, and was too weak to eat or poop or do anything. This was the result of a severe upper respiratory infection which could have been handled with meds three days prior to start the cycle in an upward direction. Now my poor guy had to be hospitalized with an IV with fluids and also a catheter because he was too weak to move. Barely being able to breathe, they insisted on keeping him there for 2 days, before finally discharging him with some prescriptions. Meanwhile, I said hello to a $1300 extraordinary bill that likely could have been prevented at Westwood. I paid it because the cat is part of our family and we love him.Tried calling back Westwood for a follow-up for all of this, I always get the front desk recording about them being too busy with other patients and to leave a message -- so I do. Yet nobody ever calls me back. I have also e-mailed a couple of times (though their website expired and went offline on January 17th -- oops on their part, huh?), including originally the day after the initial non-diagnosis to show the vet exactly what our cat was doing (in a video with his gagging symptoms) since he wouldn't replicate it while being scared at the vet. No reply to that either.Short of driving back down there (which I'm too upset to do after all of this nonsense), I'm just going to go to Brownsburg Animal Clinic, which I should have done the first time I brought him in. I went there in the past and they were incredibly passionate about their practice, but I instead chose Westwood this time due to proximity to my home. Never again. Avoid at ALL costs. Read Less

This place is fantastic. We recently got a cat and our normal vet was not available for an emergency. This clinic (receptionists, techs, doctors,  EVERYONE) were amazing. They were not only understanding, but compassionate and helpful. They put up with my 100 phone calls, squeezed my kitten in when they were very busy and made me feel like my cat was their only patient.  I feel that she received the best care here, and we will be switching to them for all of our veterinary needs Read Less

We've taken my pets here since I was bout 4 years old. Now I have my own and I wouldn't think of taking them anywhere else. The entire staff, from front desk to doctors are so caring, and go above and beyond to take care of your animals. The way they treat me and my pets really shows they love what they do! Read Less