New to this office. I've had dogs and used several vets in the area over the years... never have I been as pleased as I am with Ark of the Dunes.. Dr. Julie and Dana we're very patient and informative. They made me and my dog feel great. I will continue using them. This is the first place I've been where the staff all around was pleasant. Very happy with my experience. Thank You Read Less

They had advertised hours until 8:00 Wednesdays. Our cat had a urinary blockage and we called and left a message at 6:30 and no one answered or returned our call. At 7:00 we drove and arrived at 7:15. There were two vehicles out front and the front door was open. The lobby lights were off and nobody was up front. I kept shouting "Hello" and walked to a back room. Two nice young ladies came out and after I told them we needed assistance said there wasn't a doctor available. This was close to 7:30. Please don't advertise hours if you have no intent on being staffed. We had to drive to the emergency vet in Michigan City. Read Less

They may have great animal care but we were not able to find out.  I adopted a dog from a rescue shelter last Thursday and then made the earliest available appointment for the following Tuesday at 9:30 AM.  I took a half day off work because I work near Chicago.  We showed up and were told that they called (checked my phone and they did - but it was only 45 minutes earlier) to cancel because the vet had a sick child and was not in.  There were about a dozen employee vehicles parked and no patients.  You can't tell me that there is no one esle who could see the dog?  In any event, they made no effort to then accomodate my work schedule - they had no openings the following Saturday - and so I just decided we had better find another vet.  If that is acceptable - to cancel an appointment 45 minutes before hand with no back up plan at the practice, - I don't want it to happen to me again. Read Less

I took my animals there for a long time and when they needed to be put to sleep we took her there. They were kind and caring through all of my screaming and crying. My vet had cared for my dog since she was very young and cried when we had to let her go. Read Less

Word of caution...this is NOT an animal hospital! Out of town visiting family and my dog had an injured paw that needed attention. I explained the situation. Was told their Dr's (notice the plural) were on lunch. I said I could wait. Then was told, "we only have one on duty today". My response was, "so you can't get me in at all today?" And her response was, "no, sorry". I asked if she could recommend or knew of another place. Her response was "no". What? Really? A quick google search and there were numerous area vets. While polite and empathetic, I would trade both those qualities for intelligence and direction. If there is going to be the word "hospital" in the title, I would assume they would be just that. If you're looking for immediate care, this is NOT the place to take your beloved pet. Found a place 15 minutes away and got my dog the care he needed. Read Less

Word of caution...this is NOT an animal hospital! Out of town visiting family and my dog had an injured paw that needed attention. I explained the situation. Was told their Dr's (notice the plural) were on lunch. I said I could wait. Then was told, "we only have one on duty today". My response was, "so you can't get me in at all today?" And her response was, "no, sorry". I asked if she could recommend or knew of another place. Her response was "no". What? Really? A quick google search and there were numerous area vets. While polite and empathetic, I would trade both those qualities for intelligence and direction. If there is going to be the word "hospital" in the title, I would assume they would be just that. If you're looking for immediate care, this is NOT the place to take your beloved pet. Found a place 15 minutes away and got my dog the care he needed. Read Less

They were able to get my cat in quickly when I called on a Saturday morning. I had just brought him home from our original vet on Friday after a neuter and declaw done on Monday. Our original vet had given me the run around about bringing my baby home until I put my foot down and said enough is enough. Once I got him home, I quickly realized why they wanted to keep him longer. They had messed up on the right paw. It looked terrible. And he wasn't sent with any antibiotics or pain meds. Ark of the Dunes was able to get him in an hour after I called, fixed his paw right up and sent us home with the meds he needed. We will definitely be using them from now on! Read Less

These guys got my cat in on no notice! Can't thank them enough!!! And they've done the same for my dog too!! I CANNOT thank them enough!!! They are so caring and have a special touch and are very clean!!! Friendly service and will trust them with my fur babies!!!! HANDS DOWN!!! Thanks guys!!!! PAWS UP!Read Less

Easy to make appointments, friendly staff and very clean environment. I wouldn't trust anywhere else to take my fur babies! I just moved from Chesterton to Lowell and still drive an hour for this amazing vet. Read Less

The doctors & staff are second to none! Nothing but the best care and highest level of compassion were shown for my guy, Oliver. We couldn't have asked for a better team to have looked over him. Thank you!! =..= Read Less

I have a 12 year old Golden Retriever that got very sick two separate times. Of course both times it occurred on a Saturday evening when Ark of the Dunes is closed. At one emergency vet they wanted to put him down saying he had some diesese. Took him to the Ark the next day and over 1,000 spent at the emergency vet, he had an inter ear infection. Next time at another emergency vet we went to wanted to put him down because they said he had cancer spending 900.00 that time. Again the next day took him to the Ark and he had pneumonia. If it was not for Dr. Julie and Dr. Mallorie we would not have our beloved dog. Lorie and staff could not of been more compassionate and helpful. I owe both the vets so much, for being great vets and loving your pet as much as there own as well as the staff. Thank You all so much, there are no words to thank you enough. Please if you can take your pets to The Ark Of The Dunes. Dawn DeesRead Less

I boarded my cats there for a little over two weeks, during my transition to the area. The staff was extremely friendly and very helpful, as they contacted my vet from where I moved from and made sure that all their shots were up-to-date. If any were needed, they were taken care of while they were there. They were also very accommodating anytime I wanted to visit my cats during my transition. I highly recommend this place to anybody who's looking to board their cats for a few days or more. Read Less

I have been coming here since 2008 with all my fur babies..they are all very compassionate and take time with you to discuss anything you are concerned with. The clinic is really clean and my guys shed immediately when they walk in the door so I am sure they are constantly cleaning after we leave..sorry about that!! I highly recommend them for any of your pet needs! Read Less

Absolutely friendly and caring staff. I've both worked for and been to clinics where they have you in and out in 15 minutes, just to get the minimal information needed and get you out the door. Dr Malorie & staff asked questions as well as listened to questions I had. They didn't rush through the wellness exam and she gave good advice for my dog's health future. The clinic is also really clean and doesn't smell like a wet dog. They gave my dog special attention and the care he needed. I really don't have any complaints. Read Less

They are good kind caring and very understanding about your pet.. Sammy loves them.. I can now afford to get the care my dog needs.. And always can call if I'm concerned about my for legged little boy.. Read Less

I absolutely love the staff and doctors at Ark Of The Dunes!  They are kind, considerate, thoughtful and professional. I have trusted them with both my furry babies and they have loved and treated them as their own.When I had to put down my beloved Snickerdoodle, they were warm and compassionate. Right to the end. Even sent a card afterwards. I would recommend them highly! Read Less