With over 40 years of combined experience in the veterinary field, Dr. Vivian Ramos and Dr. Tom Kilbane founded Advent Veterinary Services on a strong foundation for the well being of all living creatures. We will continue to bring you cutting-edge technologies and modern medicine, while our caring, compassionate, and friendly staff will continue to deliver first class customer service. We are devoted to top quality pet care to dogs, cats, rodents, avian, reptiles, wildlife, zoo and small farm animals--if you consider it a pet, we consider it a patient!
Reviews
Breeanna Turner
10 May 2023
REPORT
On March 16, 2023 Dr. Vivian Ramos saw my dog, Toby, for an annual exam. She diagnosed him with a cavity stating the hole was so large she “could park a truck in” it and recommended an extraction. I w... Read More
On March 16, 2023 Dr. Vivian Ramos saw my dog, Toby, for an annual exam. She diagnosed him with a cavity stating the hole was so large she “could park a truck in” it and recommended an extraction. I was made to think my dog was in pain due to a very large cavity and felt compelled to follow veterinary recommendations. On April 10, 2023 Sarah Ganster under Dr. Ramos’ supervision saw Toby for the extraction. When my husband picked Toby up, he was informed no extractions had been completed and was charged $429.39. I immediately called for clarification. The front desk transferred me to Sarah who was very rude and demeaning. I was then transferred to Dr. Ramos who showed no empathy. I was then transferred to the manager Mandy who offered another “complimentary” exam in 2+ weeks to clarify the misdiagnosis or missed diagnosis of a cavity. After having to reschedule due to my infant being ill, on May 10, 2023 Dr. Ramos saw Toby for the follow-up exam and confirmed he did not have a cavity and the tooth did not need to be extracted. Because my dog was misdiagnosed and I was charged $430 for a treatment I would not have opted for had I received accurate information, I requested a refund. Mandy told me either Dr. Ramos could perform a “complimentary” dental prophylaxis on one of my other dogs (all 3 other dogs have seen Dr. Kilbane in the last 2 months and he did not recommend this for any of them) OR they could refund me BUT would refuse to see any of my animals again. I would not allow Dr. Ramos to treat another one of my dogs. I again requested the refund and a letter from the practice stating they acknowledged my dog was misdiagnosed and the charge should be refunded but they would force me to find a new vet. Mandy stated Advent’s lawyer would have to write the letter and check, but I was able to obtain all of my pets’ vet records before leaving. Fortunately, we were able to drive straight to another vet’s office and make appointments to establish all 4 of my dogs as clients there. I told Mandy I would contact her next week if I hadn’t heard from her about the letter and check. I would not recommend Dr. Ramos as a competent vet, but I would have highly recommended Dr. Kilbane until he revealed his character during this situation. We have been clients for 5 years and I am extremely disappointed in this practice. Read Less
Lisa Duncan
6 Dec 2022
REPORT
my family is heartbroken Because of Advent Veterinarian services
Leah Hurt
9 Jul 2018
REPORT
Everyone at Advent was incredibly kind and patient with my shy pup and my incessant questions! Over the phone and in person, the entire staff has been helpful, understanding, and informative.
Rickey Dennis
16 Apr 2018
REPORT
Dr. Ramos is great. The staff are friendly and very helpful.
Shelley Schmitt
25 Mar 2018
REPORT
Dr. Ramos was very personable and seemed to really care about our pet.
dmfrench
5 Jan 2018
REPORT
DR. RAMOS IS AMAZING!!! I've been waiting for a vet like her for my cat's entire life! Her level of analysis and the manner in which she goes about conducting it are second to none. She exudes compa... Read More
DR. RAMOS IS AMAZING!!! I've been waiting for a vet like her for my cat's entire life! Her level of analysis and the manner in which she goes about conducting it are second to none. She exudes compassion with her every word and movement, and I feel truly grateful to have found her. The rest of the staff, Julie and some beautiful woman with locks behind the counter (call me!) were all incredibly kind and welcoming as well. Prices were quite fair. Do not hesitate to trust this fine team with your animal friend :) Read Less
Joseph Priest
28 Dec 2017
REPORT
I could not recommend this vet more! The staff are all wonderful, service is fast, and my vet was wonderful! Extremely knowledgeable and helpful, this place has my trust with my best friend.
Mandi Morgan
12 Nov 2017
REPORT
Dr. Kilbane is amazing!!! My previous vet could never find out what was wrong with my sweet kitty and basically thought I was just paranoid and so he tossed diagnoses at me! I was tired of getting the... Read More
Dr. Kilbane is amazing!!! My previous vet could never find out what was wrong with my sweet kitty and basically thought I was just paranoid and so he tossed diagnoses at me! I was tired of getting the run around and so a friend suggested Dr. Kilbane. I felt immediate warm vibes and that he truly loves his job working with animals! He listened and did not disregard me!! Most vets rush in and out of the room during and after exam but he makes you feel like your animal is his only patient....taking his time and also making sure you understand the plan of care!! He helped my sweet baby!!! We now have a new vet!!! :) Read Less
Paul Mick
2 Nov 2017
REPORT
Even though my dog was not a current patient (she usually lives in Louisville) and the schedule was double-booked, Dr. Kilbane made time to see her the day I called and treat her diarrhea. He had a gr... Read More
Even though my dog was not a current patient (she usually lives in Louisville) and the schedule was double-booked, Dr. Kilbane made time to see her the day I called and treat her diarrhea. He had a great bedside manner, and was very helpful! I will definitely be returning! Read Less
Lori Hawkins
5 May 2017
REPORT
The entire staff is friendly and very caring. They always go out of their way to accommodate you and your pets. Dr. Kilbane will answer endless questions from me- he is very patient and knowledgeab... Read More
The entire staff is friendly and very caring. They always go out of their way to accommodate you and your pets. Dr. Kilbane will answer endless questions from me- he is very patient and knowledgeable. Read Less
Farah Abbassian
30 Jan 2017
REPORT
Wonderful staff, they are all friendly and very helpful. Dr. Kilbane is personable and patient. He takes his time explaining everything that he will be doing and his recommendations. Amazing care at a... Read More
Wonderful staff, they are all friendly and very helpful. Dr. Kilbane is personable and patient. He takes his time explaining everything that he will be doing and his recommendations. Amazing care at affordable prices. Highly recommend Advent Veterinary Care. Read Less
Farah Leigh
30 Jan 2017
REPORT
The staff are personable, friendly and very helpful. Dr. Kilbane was wonderful. He took his time explaining his findings and recommended medications. Great care and affordable prices.
Melody Short
20 Dec 2016
REPORT
Dr Kilbane is wonderful! I would recommend him to anyone and everyone!!!
Mandy Johnson Duncan
18 Dec 2016
REPORT
My chiweenie was in pain and no vets in my area would see new patients on Saturday. I called Advent and got her in quickly. Dr. Ramos was awesome, diagnosed her within 10 minutes. An xray, IV meds and... Read More
My chiweenie was in pain and no vets in my area would see new patients on Saturday. I called Advent and got her in quickly. Dr. Ramos was awesome, diagnosed her within 10 minutes. An xray, IV meds and some meds to take home and she's feeling better. She had a slipped disc. The staff was also excellent and not at all concerned with my kids being in the room. The tech even invited the kids in. Read Less
Kelsie Jones
14 Dec 2016
REPORT
Dr. Kilbane is an AMAZING veterinarian! Always willing to go above and beyond for his patients and their families. Very smart, talented and caring
Mel Brown Dickerson
17 Nov 2016
REPORT
Seriously could not ask for better people. Every single person was a pleasure to deal with!!! The facility is amazingly clean and the love they show the fur babies is unheard of!!! A real pleasure to ... Read More
Seriously could not ask for better people. Every single person was a pleasure to deal with!!! The facility is amazingly clean and the love they show the fur babies is unheard of!!! A real pleasure to deal with!!! Read Less
Felicia Widmer
16 Nov 2016
REPORT
I took my sun conure, Paco, there and was very nervous about getting his wings clipped as he doesn't like new places but Dr. Kilbane did a very good job and Paco stayed very calm. The staff was also v... Read More
I took my sun conure, Paco, there and was very nervous about getting his wings clipped as he doesn't like new places but Dr. Kilbane did a very good job and Paco stayed very calm. The staff was also very kind and helpful. I am very pleased with the service and pricing, will definitely be back. Thank you! Read Less
Amanda Brown
26 Oct 2016
REPORT
I just recently found Dr. Ramos and we (me, Phoenix and Bella) love her! She's very thorough and you can tell she really loves what she does. For some people it's just a job, and for some it's a calli... Read More
I just recently found Dr. Ramos and we (me, Phoenix and Bella) love her! She's very thorough and you can tell she really loves what she does. For some people it's just a job, and for some it's a calling. In her case it's definitely the latter. The staff are pleasant to work with as well. Going to the vet is a wonderful experience all around. I am so glad Advent was recommended to me! Read Less
Nycholle Harris
1 Oct 2016
REPORT
The whole staff is awesome. We have 2 kitties, an 11 yr old and a kitten. Our 11 yr old unfortunately hates her visits and she lets them know. I had to bring both my babies in yesterday and Dr. Kil... Read More
The whole staff is awesome. We have 2 kitties, an 11 yr old and a kitten. Our 11 yr old unfortunately hates her visits and she lets them know. I had to bring both my babies in yesterday and Dr. Kilbane was very patient with my oldest. I highly recommend them to anyone looking for a vet. Read Less
Suzy Silveira
13 Sep 2016
REPORT
Could not ask for a better place to care for my furry family. Dr. Kilbane and the staff at Advent are wonderful!
Kathy Ogles
3 Sep 2016
REPORT
Thank you Dr Ramos and staff for all the love, patience and care you had given to all my babies. Apollo and his broken leg and having to replace many. Thank you all so much splints, for Tigger and rec... Read More
Thank you Dr Ramos and staff for all the love, patience and care you had given to all my babies. Apollo and his broken leg and having to replace many. Thank you all so much splints, for Tigger and recommending his diet, he still is skinny, but getting stronger, he even took a few steps Friday!! For Denver for making his smile so bright, for Ginger for removing a small mass and making her teeth white again, and most of all for Baby Girl when no one else would do anything for her because of her heart murmur. You took the time to assess her and she did wonderful with the dental and mass removals. Praise God she is going to feel so much better. Thank you all so much!! The babies all say hi and they love you al! Read Less
Jessica Robey
26 Aug 2016
REPORT
Dr. Ramos is amazing!!! You know she really loves her job and truly cares about the animals she treats. And she sings to my dog to calm him down! She really is the best!! Thank you Dr. Ramos!!!
Sandy Brand-Morell
16 Aug 2016
REPORT
We are grateful for both Dr's. Ramos and Kilbane. A few weeks ago, our little yorkie, Tucky, was critically ill with the liptosporosis and a couple of other organisims. After 4 days and nights in th... Read More
We are grateful for both Dr's. Ramos and Kilbane. A few weeks ago, our little yorkie, Tucky, was critically ill with the liptosporosis and a couple of other organisims. After 4 days and nights in the vet hospital, and under the careful care of Dr. Ramos, who consulted with outside medical providers, Tucky's labs are back to perfectly normal. (She was his first vet when was a puppy 13 years ago!) Dr. Ramos is now treating Wallace, my eldest Bichon, for gall bladder trouble and possible kidney failure. Will know more tomorrow after his appt with her. Advent is the best in town to provide any type of treatment for your pets. The Dr.'s and staff are all outstanding! We can't praise them enough! Read Less
Alexandria Jade
22 Jun 2016
REPORT
Dr. Kilbane was very sweet and gentle with my guinea pigs, and had good answers for all of my questions. Will be returning in the future.
Jamie Jacke
9 Oct 2015
REPORT
This place is great. Dr Kilbane is amazing, he takes the time to listen to you and explain things to you. You can really tell he likes his career and the animals. A lot of vets I have gone to kind ... Read More
This place is great. Dr Kilbane is amazing, he takes the time to listen to you and explain things to you. You can really tell he likes his career and the animals. A lot of vets I have gone to kind of look bored with their job and they are in and out of the room pretty quick. Not Dr. Kilbane he actually spent a good amount of time with us, explained everything about my foxes broken leg, treatment options and then explained it again once my fiance got there. Read Less
With over 40 years of combined experience in the veterinary field, Dr. Vivian Ramos and Dr. Tom Kilbane founded Advent Veterinary Services on a strong foundation for the well being of all living creatures. We will continue to bring you cutting-edge technologies and modern medicine, while our caring, compassionate, and friendly staff will continue to deliver first class customer service. We are devoted to top quality pet care to dogs, cats, rodents, avian, reptiles, wildlife, zoo and small farm animals--if you consider it a pet, we consider it a patient!
On March 16, 2023 Dr. Vivian Ramos saw my dog, Toby, for an annual exam. She diagnosed him with a cavity stating the hole was so large she “could park a truck in” it and recommended an extraction. I w... Read More
On March 16, 2023 Dr. Vivian Ramos saw my dog, Toby, for an annual exam. She diagnosed him with a cavity stating the hole was so large she “could park a truck in” it and recommended an extraction. I was made to think my dog was in pain due to a very large cavity and felt compelled to follow veterinary recommendations. On April 10, 2023 Sarah Ganster under Dr. Ramos’ supervision saw Toby for the extraction. When my husband picked Toby up, he was informed no extractions had been completed and was charged $429.39. I immediately called for clarification. The front desk transferred me to Sarah who was very rude and demeaning. I was then transferred to Dr. Ramos who showed no empathy. I was then transferred to the manager Mandy who offered another “complimentary” exam in 2+ weeks to clarify the misdiagnosis or missed diagnosis of a cavity. After having to reschedule due to my infant being ill, on May 10, 2023 Dr. Ramos saw Toby for the follow-up exam and confirmed he did not have a cavity and the tooth did not need to be extracted. Because my dog was misdiagnosed and I was charged $430 for a treatment I would not have opted for had I received accurate information, I requested a refund. Mandy told me either Dr. Ramos could perform a “complimentary” dental prophylaxis on one of my other dogs (all 3 other dogs have seen Dr. Kilbane in the last 2 months and he did not recommend this for any of them) OR they could refund me BUT would refuse to see any of my animals again. I would not allow Dr. Ramos to treat another one of my dogs. I again requested the refund and a letter from the practice stating they acknowledged my dog was misdiagnosed and the charge should be refunded but they would force me to find a new vet. Mandy stated Advent’s lawyer would have to write the letter and check, but I was able to obtain all of my pets’ vet records before leaving. Fortunately, we were able to drive straight to another vet’s office and make appointments to establish all 4 of my dogs as clients there. I told Mandy I would contact her next week if I hadn’t heard from her about the letter and check. I would not recommend Dr. Ramos as a competent vet, but I would have highly recommended Dr. Kilbane until he revealed his character during this situation. We have been clients for 5 years and I am extremely disappointed in this practice. Read Less
Lisa Duncan
6 Dec 2022
REPORT
☆☆☆☆☆
REPORT
my family is heartbroken Because of Advent Veterinarian services
Leah Hurt
9 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Everyone at Advent was incredibly kind and patient with my shy pup and my incessant questions! Over the phone and in person, the entire staff has been helpful, understanding, and informative.
Rickey Dennis
16 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Ramos is great. The staff are friendly and very helpful.
Shelley Schmitt
25 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Ramos was very personable and seemed to really care about our pet.
dmfrench
5 Jan 2018
REPORT
☆☆☆☆☆
REPORT
DR. RAMOS IS AMAZING!!! I've been waiting for a vet like her for my cat's entire life! Her level of analysis and the manner in which she goes about conducting it are second to none. She exudes compa... Read More
DR. RAMOS IS AMAZING!!! I've been waiting for a vet like her for my cat's entire life! Her level of analysis and the manner in which she goes about conducting it are second to none. She exudes compassion with her every word and movement, and I feel truly grateful to have found her. The rest of the staff, Julie and some beautiful woman with locks behind the counter (call me!) were all incredibly kind and welcoming as well. Prices were quite fair. Do not hesitate to trust this fine team with your animal friend :) Read Less
Joseph Priest
28 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I could not recommend this vet more! The staff are all wonderful, service is fast, and my vet was wonderful! Extremely knowledgeable and helpful, this place has my trust with my best friend.
Mandi Morgan
12 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Kilbane is amazing!!! My previous vet could never find out what was wrong with my sweet kitty and basically thought I was just paranoid and so he tossed diagnoses at me! I was tired of getting the... Read More
Dr. Kilbane is amazing!!! My previous vet could never find out what was wrong with my sweet kitty and basically thought I was just paranoid and so he tossed diagnoses at me! I was tired of getting the run around and so a friend suggested Dr. Kilbane. I felt immediate warm vibes and that he truly loves his job working with animals! He listened and did not disregard me!! Most vets rush in and out of the room during and after exam but he makes you feel like your animal is his only patient....taking his time and also making sure you understand the plan of care!! He helped my sweet baby!!! We now have a new vet!!! :) Read Less
Paul Mick
2 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Even though my dog was not a current patient (she usually lives in Louisville) and the schedule was double-booked, Dr. Kilbane made time to see her the day I called and treat her diarrhea. He had a gr... Read More
Even though my dog was not a current patient (she usually lives in Louisville) and the schedule was double-booked, Dr. Kilbane made time to see her the day I called and treat her diarrhea. He had a great bedside manner, and was very helpful! I will definitely be returning! Read Less
Lori Hawkins
5 May 2017
REPORT
☆☆☆☆☆
REPORT
The entire staff is friendly and very caring. They always go out of their way to accommodate you and your pets. Dr. Kilbane will answer endless questions from me- he is very patient and knowledgeab... Read More
The entire staff is friendly and very caring. They always go out of their way to accommodate you and your pets. Dr. Kilbane will answer endless questions from me- he is very patient and knowledgeable. Read Less
Farah Abbassian
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Wonderful staff, they are all friendly and very helpful. Dr. Kilbane is personable and patient. He takes his time explaining everything that he will be doing and his recommendations. Amazing care at a... Read More
Wonderful staff, they are all friendly and very helpful. Dr. Kilbane is personable and patient. He takes his time explaining everything that he will be doing and his recommendations. Amazing care at affordable prices. Highly recommend Advent Veterinary Care. Read Less
Farah Leigh
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
The staff are personable, friendly and very helpful. Dr. Kilbane was wonderful. He took his time explaining his findings and recommended medications. Great care and affordable prices.
Melody Short
20 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Dr Kilbane is wonderful! I would recommend him to anyone and everyone!!!
Mandy Johnson Duncan
18 Dec 2016
REPORT
☆☆☆☆☆
REPORT
My chiweenie was in pain and no vets in my area would see new patients on Saturday. I called Advent and got her in quickly. Dr. Ramos was awesome, diagnosed her within 10 minutes. An xray, IV meds and... Read More
My chiweenie was in pain and no vets in my area would see new patients on Saturday. I called Advent and got her in quickly. Dr. Ramos was awesome, diagnosed her within 10 minutes. An xray, IV meds and some meds to take home and she's feeling better. She had a slipped disc. The staff was also excellent and not at all concerned with my kids being in the room. The tech even invited the kids in. Read Less
Kelsie Jones
14 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Kilbane is an AMAZING veterinarian! Always willing to go above and beyond for his patients and their families. Very smart, talented and caring
Mel Brown Dickerson
17 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Seriously could not ask for better people. Every single person was a pleasure to deal with!!! The facility is amazingly clean and the love they show the fur babies is unheard of!!! A real pleasure to ... Read More
Seriously could not ask for better people. Every single person was a pleasure to deal with!!! The facility is amazingly clean and the love they show the fur babies is unheard of!!! A real pleasure to deal with!!! Read Less
Felicia Widmer
16 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I took my sun conure, Paco, there and was very nervous about getting his wings clipped as he doesn't like new places but Dr. Kilbane did a very good job and Paco stayed very calm. The staff was also v... Read More
I took my sun conure, Paco, there and was very nervous about getting his wings clipped as he doesn't like new places but Dr. Kilbane did a very good job and Paco stayed very calm. The staff was also very kind and helpful. I am very pleased with the service and pricing, will definitely be back. Thank you! Read Less
Amanda Brown
26 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I just recently found Dr. Ramos and we (me, Phoenix and Bella) love her! She's very thorough and you can tell she really loves what she does. For some people it's just a job, and for some it's a calli... Read More
I just recently found Dr. Ramos and we (me, Phoenix and Bella) love her! She's very thorough and you can tell she really loves what she does. For some people it's just a job, and for some it's a calling. In her case it's definitely the latter. The staff are pleasant to work with as well. Going to the vet is a wonderful experience all around. I am so glad Advent was recommended to me! Read Less
Nycholle Harris
1 Oct 2016
REPORT
☆☆☆☆☆
REPORT
The whole staff is awesome. We have 2 kitties, an 11 yr old and a kitten. Our 11 yr old unfortunately hates her visits and she lets them know. I had to bring both my babies in yesterday and Dr. Kil... Read More
The whole staff is awesome. We have 2 kitties, an 11 yr old and a kitten. Our 11 yr old unfortunately hates her visits and she lets them know. I had to bring both my babies in yesterday and Dr. Kilbane was very patient with my oldest. I highly recommend them to anyone looking for a vet. Read Less
Suzy Silveira
13 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Could not ask for a better place to care for my furry family. Dr. Kilbane and the staff at Advent are wonderful!
Kathy Ogles
3 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Thank you Dr Ramos and staff for all the love, patience and care you had given to all my babies. Apollo and his broken leg and having to replace many. Thank you all so much splints, for Tigger and rec... Read More
Thank you Dr Ramos and staff for all the love, patience and care you had given to all my babies. Apollo and his broken leg and having to replace many. Thank you all so much splints, for Tigger and recommending his diet, he still is skinny, but getting stronger, he even took a few steps Friday!! For Denver for making his smile so bright, for Ginger for removing a small mass and making her teeth white again, and most of all for Baby Girl when no one else would do anything for her because of her heart murmur. You took the time to assess her and she did wonderful with the dental and mass removals. Praise God she is going to feel so much better. Thank you all so much!! The babies all say hi and they love you al! Read Less
Jessica Robey
26 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Ramos is amazing!!! You know she really loves her job and truly cares about the animals she treats. And she sings to my dog to calm him down! She really is the best!! Thank you Dr. Ramos!!!
Sandy Brand-Morell
16 Aug 2016
REPORT
☆☆☆☆☆
REPORT
We are grateful for both Dr's. Ramos and Kilbane. A few weeks ago, our little yorkie, Tucky, was critically ill with the liptosporosis and a couple of other organisims. After 4 days and nights in th... Read More
We are grateful for both Dr's. Ramos and Kilbane. A few weeks ago, our little yorkie, Tucky, was critically ill with the liptosporosis and a couple of other organisims. After 4 days and nights in the vet hospital, and under the careful care of Dr. Ramos, who consulted with outside medical providers, Tucky's labs are back to perfectly normal. (She was his first vet when was a puppy 13 years ago!) Dr. Ramos is now treating Wallace, my eldest Bichon, for gall bladder trouble and possible kidney failure. Will know more tomorrow after his appt with her. Advent is the best in town to provide any type of treatment for your pets. The Dr.'s and staff are all outstanding! We can't praise them enough! Read Less
Alexandria Jade
22 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Kilbane was very sweet and gentle with my guinea pigs, and had good answers for all of my questions. Will be returning in the future.
Jamie Jacke
9 Oct 2015
REPORT
☆☆☆☆☆
REPORT
This place is great. Dr Kilbane is amazing, he takes the time to listen to you and explain things to you. You can really tell he likes his career and the animals. A lot of vets I have gone to kind ... Read More
This place is great. Dr Kilbane is amazing, he takes the time to listen to you and explain things to you. You can really tell he likes his career and the animals. A lot of vets I have gone to kind of look bored with their job and they are in and out of the room pretty quick. Not Dr. Kilbane he actually spent a good amount of time with us, explained everything about my foxes broken leg, treatment options and then explained it again once my fiance got there. Read Less