I have brought my Bengal, Tigger, to this office before and REALLY liked the staff and Tigger had beneficial care! However, on Feb 28, 2018 I brought her in for exam and shots and she had an ear infe... Read More
I have brought my Bengal, Tigger, to this office before and REALLY liked the staff and Tigger had beneficial care! However, on Feb 28, 2018 I brought her in for exam and shots and she had an ear infection. They said a fecal exam was also due, however, since Tigger goes outside, I did not have a sample and agreed (wish I had not!!), to let the doctor take a sample. Tigger has NEVER liked anyone to touch her 'area' and is quite combative, I addressed this and was told they would 'try', but if it was a struggle, I'd bring in a sample later. I heard Tigger screaming in the back office where they attempted to get this sample. The nurse returned stating that they had an issue with her, she tried to escape !! and in doing so, 'there was blood'!!! Tigger was not right from this point on... and I called many times asking for the doctor to explain what happened. Tigger was not eating, throwing up, lost 2 lbs.! OVER five days, ALL I got was, we'll give you some pain tablets??? Doctor NEVER spoke to me!! On Monday, 3/5th I called several vets.... got an immediate apt AFTER still asking this vet AND they told me to take her to the other VET!!!?? Thankfully, as I held her, the other Vet, Greenbrier, gave her antibiotic shot (for bladder infection she encountered from procedure at West Side)!! AND a pain shot (which was never offered at West Side.. only pills which I'd never get into her)... AND a calming shot. She is now slowly improving... I think this doctor hurt her more than he realized and he SHOULD NOT HAVE TRIED seeing that she was combative to this!!!! I have still not heard from this doctor.... Read Less