Indian Creek Veterinary Hospital

The doctors and staff and techs are wonderful people and they tell it to you like it is. They're very friendly and helpful and let you know what's going on with your pet. I recommend Indian village to anybody who has pets that need medicines because they're sick or if they have a broken paw or they just need a check up they do right by you and your pets your pets are your loved ones as well Read Less

Once upon a time, I would have said this is a good place to take your pets- maybe I just didn't know any better and had not yet had a bad experience, but at this point, I've had a few. I understand this is a business, and businesses need to make money. However, I feel more and more like money is all this place cares about. For starters, a few visits ago, the staff decided it would be a good idea to take my dog "to the back" for his exams. They claimed he'd be less stressed. I get it and go along with it. The first time they did this, I thought they came back pretty quickly- and the "exam" (or whatever they do) kept getting shorter and shorter. The last time they took him back, they couldn't have been gone more than just a couple minutes... and this is a SENIOR dog going in for a YEARLY exam. It's clearly not thorough, and when they bring him back, the doctor literally walked in the room for a minute and everything was very rushed....so that $40 office visit/ exam fee seems like a waste. I've switched from Dr. Smith to Dr. Cawood and there was no improvement. And I originally switched doctors because it seemed like Smith liked to suggest pricey electives that we "needed," but it never seemed like these things were done with any real purpose. A couple weeks ago, I used Dr.'s Foster and Smith website to renew a prescription I'd been getting there for about two years with the approval of the doctors at Indian Creek. It usually gets authorized and ships right away. Not this time. I ended up calling the pharmacy to see what the delay might be. Indian Creek declined my prescription, saying my dog needed an exam. Ok, well this was middle to end of May and I knew he was due for his yearly exam, etc. in June. I figured I would be able to get ONE refill before he really needed to get in. (This prescription was for Rimadyl, which he REALLY needs to have to manage pain and inflammation) They didn't care. I think the receptionist cared just a little but NO doctor would approve the refill request. At first, they gave me an excuse about how they don't approve anything through online pharmacies. I know some online pharmacies are bad, but this one that I use was always okay as far as I knew AND THEY HAD BEEN APPROVING THIS SAME THING THROUGH THIS PHARMACY FOR TWO YEARS! Then the receptionist started in about my dog's rabies being past due. (It was past due, it was the ONLY thing that was past due, and literally everything else was due in June- and I intended for him to get it when I took him in for everything else.) But anyone who knows anything about keeping a dog healthy while on all kinds of meds knows that what needs to be checked is blood work. An exam tells you nothing... a rabies shot literally has nothing to do with it at all. And that's beside the point that his exam and blood work weren't even due for about another month. A month's refill was all that I requested, they denied it. However, when I had a different med refilled for him through Indian Creek, they had NO problem filling that one. I guess when the money goes to them it's different. When I want to use an outside pharmacy, that's when it's not okay. I literally picked the one up from Indian Creek, nobody said A WORD about blood work or anything being due- but literally the NEXT day, I ordered another Rx online only to have them use every excuse not to approve it and it was repeatedly denied. For the record, I'm not that owner that wants unlimited refills without bringing my pet in. I don't think I've ever once not followed their advice or suggestions. I bring my dog in when he's due, I've spent a lot of money with them. I also brought a hamster in last December that was sick- she had a lot of weird symptoms but it seemed like Dr. Cawood had better things to get to. He decided the technicians would trim her teeth and after a $40 office visit and a $10 trim on her teeth, she died the next day. If they don't care about pocket pets, they should just say they won't care for them- because they clearly didn't care at all about that visit. They like money though, so.. Read Less

We took our cat there today. He was late on his shots and they never made me feel bad about being late on them. They took time and explained some things that our local vet never mentioned. Dr. O'Leary was great! Read Less

I honestly do not recommend leaving your furry friend here for boarding. I have left my dog here a few times and in those times she came back ill. The first time I left her for boarding I picked her up she looked sick and without energy. Now keep in mind she is a Husky and they are filled with energy but that day she would barely keep her head up. She also usually gets really excited seeing me and would jump with joy but this time she did not. When I got home she had diarrhea and would barely hold anything down when eating. She did get better with time though. I initially thought that maybe she became ill because it was the first time leaving her in boarding. But I just recently left her again and was very upset with the outcome. In this time I was out of the country and they called me saying that she had a urinary tract infection and was urinating blood. This worried me greatly. As I was picking her up this new time she looked sad and when I asked the doctor how did this happen she seemed unapologetic that my dog got sick under their care saying that this happens all the time. And she basically said that she didn't care for our business by turning around and leaving me at the front desk to pay while I was not done talking to her. If this is how rude and uncaring they treat people I can only imagine how poorly they treat the animals. I paid my bill so I guess that all that they cared for. I repeat that I would NOT recommend this place for boarding. This is an animal hospital so many sick little animals come in and out bringing bacteria and other illnesses. They are here to care for the ill not prioritizing the boarding customers. Save your money and your pet's health by not boarding here. Instead use a place that is meant only as a boarding service. If I could I would leave ZERO stars I am that upset. Read Less

I have been bringing my dog here for 7 years and have brought other dogs before here. However, this was my first time boarding her and I will never be back. First my husband paid extra to have her put in a run so she would have more room, when he dropped her off he asked to take her back and see where she would be kept. They told him they were too busy for that and he could see when he picked her up. He reluctantly said ok because he knows I have brought her there for years. They called me while I was gone and told me she was having diarrhea which is nice and also not uncommon when a dog is in a new environment. When we picked her up they again refused to let us see where she was staying. They brought her out to us and passed her off, on our way out the door I realized she had wet poop all over her rear end still. We stopped and asked the front desk for some wipes. While we were wiping her down there was poop ground into her tail as well as on her back and legs that was dried. So 1. if my dog was in a run like she was supposed to be how did she end up with poop all over her. Seems to me she was in a small kennel, had an accident and was unable to escape from her poop. 2. Why was she not wiped down. This is no different then sending your child to daycare. If she had an accident clean it up. I will be finding a different vet and a place to board that lets me see where my dog is staying. Read Less

We have been bringing our pets here for years. The staff is amazing and they explain everything to you very well. Plus, Dr. Cawood is the guy to go to with any and all questions about Ferrets! Our most recent visit had to do with our cat needing to have a portion of his tail amputated. They took great care of him and he is doing great! Read Less

My dog died .....she did not have to but no one took the time to listen or question if their first diagnosis was correct. They just did not care.Originally, I brought her in because she was not eating and developed a cough. It was thought to be Para Influenza. She was given an antibiotic shot. days later she was not better so I called in to see if I should bring her back. I was told the shot was good for two weeks and I should wait.Three days later she is worse and I carry her in and tell them she is not eating and she is worse. Antibiotic # 2 and a bronchodilator.Another three days I take her back. Not eating, breathing much worse.Antibiotic #3 and lasix. The antibiotics are not working.Over the weekend and I take her back again ...... I have to insist on IV antibiotics.Vet #3 sees her (they all had their chance to catch the mistake) and finds an ulcerated lymph node, now we have a cancer scare. Needle biopsy.While taking my little girl who is now emaciated, nearly blind and incontinent in for her third day of antibiotics ...... it's clear to me this is her last day and recovery is not possible. She spends her last day at home with her family and at 4pm on Thursday we put her down. Abby is gone.Monday, biopsy is back. Blastomycosis infection."Symptoms of blastomycosis infection in dogs include loss of appetite, fever, weight loss, inflammation of the iris of the eye, coughing, and pus-filled skin lesions. More serious symptoms can include sudden blindness, lameness, and seizures."IF SOMEONE HAD JUST CARED ENOUGH TO CHECK! THERE WERE PLENTY OF CHANCES! SHE DID NOT HAVE TO DIE AND THAT IS THE GREATEST PAIN OF ALL.I was one of Indian Creeks first customers. I met Dr. Cawood just after his building was built and was so impressed that I have spent 15+ years telling family, friends, and customers that Indian Creek was the place to take your pets. Until now. I left my old Google review below.Old reviewIf you want your animal diagnosed correctly the first time .... See Kevin Cawood. He is simple the smartest, best Vet I have ever met in a lifetime of owning pets. Read Less

I've been taking our dogs to Dr. Cawood at Indian Creek for 9 years. During this time he or his staff has tended to 3 of our dogs. One with a very serious illness. Our seriously ill dog had been to two other vets and we had spent over $2000 on useless tests and surgeries as his health continued to rapidly decline. We came to Dr. Cawood by way of purchasing a new puppy that came with a free vet check. Dr. Cawood asked if we had any other dogs and we told him we had a Maltese that was dying and we had given up trying to figure out what was wrong with him. Dr. Cawood asked if he could take a look at him as our dog should have had another good 5 years of lifespan. It was Easter weekend and he had a staff of Purdue Vet interns who would evaluate him over the weekend for a reasonable charge. We agreed. After several days of evaluation Dr. Cawood decided exploratory surgery was needed. Our little guy was found to have liver cancer. We had been told he needed bladder surgery by the first vet (which we had done) and another vet wanted to do a $1400 colonoscopy (which would not have discovered his tumor). We realized after these experiences with the other Vets that Dr. Cawood had far superior medical detective skills. The puppy that brought us to Dr. Cawood in the first place was found to have food allergies. After wasting lots of time and money trying different dog foods, we finally asked Dr. Cawood his opinion. (Should have done that first.) He suggested food allergy testing. The allergy testing wasn't inexpensive but we found out quickly that our new puppy was allergic to most ingredients in commercially made dog food. We wasted far more money trying different dog foods then it cost for the test. This dog is now 9 years old and has also suffered from extreme separation anxiety for years. Dr. Cawood has guided us through this issue too. Dr. Cawood's staff and other vets are also quite good and always courteous. Highly recommend - especially if your pet has issues that has stumped other vets - Dr. Cawood WILL get to the bottom of it! Read Less

Besides the excellent prices here, the staff is absolutely phenomenal. The vets do not talk down to you, they listen to your questions and directly answer all your concerns. They treat you like a concerned parent as opposed to a customer. One of them actually sat on the floor and cried with both my wife and I the day we had to put two of our labs down back to back. They have not only earned my business but my respect!! You won't find a better service in Fort Wayne!! Read Less

Indian Creek staff are attentive to Rascal's needs . Dr. Cawood spends time responding to our questions for our dog's care. He is very well informed, shares updated examples of options and he exhibits a professional demeanor while be caring and compassionate. Thank You! Read Less

You guys are the best. You want to know why? Your love for the animals is true and honest. I'm and songwriter and one of my songs says, "Do What You Love" and you'll never work a day in your life. I was fortunate enough to watch David Geffens successful rise in business from his very start in California to his joining the "Dream Works" team. His method was iron clad. "Make the best music you can and as a byproduct comes a dump truck full of money. Learning to yield to what is. jw a.k.a. Man who loves dogs Read Less

I've always had the best experiences with the folks at Indian Creek Veterinary Hospital. They're very friendly, knowledgeable, and they really care about their patients. I appreciate all that they've done for me and my little buddy. Read Less

Not only do you educate, and take time to teach us clients, the importance of what flea meds to buy (by giving us insight why most don't work-missing a ingredient)...let alone the recalled brand(s). Impressed highly that you actually care about offering options (minimizing tests, unless necessary) to help financially individuals strapped ... AND (gives ya a pat on your back) that your whole business thrives with utmost care and great superior knowledge of your profession and field. Not all vet's are the same, and will leave that at that!!! Should of known about you a long ago. Alas, am grateful with genuine sincerity that not only do you have a long lifetime client, but I sure do brag about what (as in whole) what you represent and offer. If no one values my rating and opinion, I do hope they give you a gander once they are in need and find out for themselves of all these benefits n more. All would be foolish not to. With of what little facts I just shared, I (we) personally want to thank you AGAIN and share how we could not do without ya. Taj Mahal building...Taj Mahal staff (of love of care)...Without the pressure or Taj Mahal price's. God bless! See you next time Read Less

Everyone at Indian Creek are so passionate and caring towards my kittens and very thorough with their examining which makes me feel so much better about bringing them to the vet. My questions are always answered with confidence as well. I know my kitties are in good hands there. I appreciate the followup calls and emails as well! They really care about you and you pets here. I won't go anywhere else! Read Less

This vet saved the life of one of my fur babies. They also did their best to save a senior rescue dog we had. They give our current fur babies the BEST treatment ever. Angie, Alisha, and the front desk staff are awesome! The vets, Dr. Cawood, Dr. Smith, and Dr. O'Leary and their entire staff are very caring people. I have referred many people here and have yet to hear one negative comment. These people can just about work miracles with treatment. I am thankful they are our vet! Read Less

Well if you can put up with being placed on hold for ten minutes every time you call, appointments not being put on the books, and your price match for meds not being recorded, then its a good place with good doctors. Read Less

Took our animals in to have annual exams and found out that our pets that had been seen on a regular basis by other vets had multiple dental issues and our fat lab with little hair was found to have hypothyroid problems. The othervets only gave shots and left. No discussion, no education, no curiosity, just vaccines and bye bye. The professionalism of this place is outstanding. All the vets are top notch and we love going thre. So do our pets. Their prices are reasonable and they are recommended by all our friends as well. Those who have had bad experiences here seem to have general bad experiences that could happen anywhere. Don't blame the vet for your delay in bringing your cat in for issues. Check anyone elses prices and compare, this place is the cat's meow for service and value. Read Less

We took our cat in with severe dehydration. The vet placed him on an IV and kept him overnight. He did not make it. The doctor called in the morning to let us know he did not make it. We were crushed to find out our Himalayan cat did not live and to add insult to injury, our bill was about $40 more than we were told it would be. We paid over $200 for a cat that died. We also took another kitten to them and it was given it's shots, given a feline leukemia test and it died a couple months later from feline leukemia. I wouldn't take another pet to this place. Read Less

NEVER AGAIN!I took my 6 yr. old lab to the Indian Creek Vet Hosp. for neutering. seen the doc. for this apt. less than 2 mins. said he would cut out a cyst while my dog was under for his surgery, never did. I paid $20.00 for an assistant to drain it. lasted a day and the swelling was back.I had asked the assistant, why the doc. did not cut the cyst as promised. got no answer from her or anyone else for that matter.assistant that explained the after care, was not specific enough about the whole deal. after having 2 male cats and a male lab neutered at the spay & neuter clinic on Broadway, I feel I received better service there.I picked up my 6 yr old from ICVH on Friday after the surgery at 3:30 pm, by 5:00 pm, he was swollen like a baseball! I tried to call the ICVH (who has at least 3 Vets) got no answer. answering machine referred me to the emergency vet on Stellhorn/Maplecrest. Monday morning, called ICVH again, got the same answer as the emergency vet. use ice. did not get a "bring him in and we'll look at him". would have taken 2 minutes to give me an antibiotic. 10 days later, for his check up-stitches removal, I get a "he is in server pain!" "we'll give him an antibiotic and use bag balm".one last thing I was displeased about. the neuter was suppose to cost me $70.00. final cost, $138.00. They fail to tell you it's $12.00 for a plastic collar to keep them from digging. my dog didnt need it. he is very well behaved and trained.every time you call there, you are put on hold. my opinion...they are too busy. and to read these other reviews that say how they love this hosp.....unbelievable! I think it's a money racket without enough help! & too many clients.terrible service! what would have taken minutes, lasted over 10 days. my dog suffered because of their negligence. Read Less

This office has done more than met my satisfaction! I have worked with Dr. Schenkel and Dr. Reinhart and they are two of the best veterinarians I have ever seen! This place not only has exceptional customer service but also exceptional cleanliness as well! In addition to that, they have some of the best prices in town! I would not take my pets anywhere else because I know that they are going to be taken care of at Indian Creek! I strongly recomend this business to anyone who cares about their pets! Read Less