Westside Animal Hospital is truly AWESOME! I have taken my dog, Aurora, there since we adopted her 3 years ago. I had not had a dog (or any other animal) since I was very young and never an indoor dog... Read More
Westside Animal Hospital is truly AWESOME! I have taken my dog, Aurora, there since we adopted her 3 years ago. I had not had a dog (or any other animal) since I was very young and never an indoor dog, so I came with a lot of questions, concerns and worries. I have never felt ashamed to call in and ask my sometimes "odd" questions nor have I been given an "I don't know". The Office staff are Wonderful and have gotten right down on the floor to welcome Aurora. The Office staff are regularly able to answer my questions and concerns without a standard "let me check with the vet", unless needed, and are willing to share their own similar experiences...which in my view, goes to show how competent they are! Also, I never feel rushed whether I'm in the office or calling in.
GROOMING, I just can't say enough great things about Rose Marie! If Rose Marie is on her way in when I am dropping Aurora off she comes up to the front office to greet us and with all of the animals she takes of she still knows Aurora by name and Aurora is excited to see her. Having Aurora excited to see her Groomer places my confidence in her and takes away my anxiety away from leaving her, especially since she stays for several hours. During her day with Rose Marie, Aurora can get in any vet checks or annual updates and I get my errands ran. The pricing really can't be beat, typically without requesting any extras, it is one third of what I have paid at many other groomers in the past.
My wish, for Westside, would be for them to add Daycare/Day Play and a Self dog wash - for emergencies. Also, some type of in-house financing or payment system for unexpected issues (other than the CareCredit card offered).
THANK YOU for all that you do! Read Less