After taking our pet there for 10 years we had an emergency visit needed on a Saturday they were open but wouldn’t make an apt for her. Said to bring her back sometime next week. My baby was hurting and I couldn’t stand to see her hurting all weekend. So after calling some friends found a vet just as close that although they were full because our pet was in need made apt that day. They were great I advise everyone to to to Glenn Park they care about animals there Read Less

UPDATE: I spoke to the manager the next day, she was very understanding of the situation and told me my complaint wasn't the first about the lady at the front desk and that she would reprimand her. Thank you! DO NOT TAKE YOUR ANIMALS HERE, UNLESS YOU WANT THEM TO BE OVER VACCINATED! The doctors might be amazing, but unfortunately they have a horribly deceptive/manipulative front desk that can't do their job. I called earlier today around 1:50 PM to request an appointment with grooming. The older sounding lady tells me that my cat Nala is due for a bunch of vaccines/rabies which I knew she already had gotten before, so I knew this couldn't be correct. Nala had been to two different vets prior to her visit to Griffith Animal Hospital, because my sister used to own her. Keep in mind, I gave them ALL of her past records a long time ago from both vets, yet they had the audacity to tell me she was due for so many vaccines, even though she was up to date with everything. She had the audacity to cut me off and argue before I could point out that I had already given them all her past records. She told me "I've been here two years. I deal with this everyday, etc.," and kept arguing that she was past due for everything she mentioned. Then finally I get a chance to tell her and she finds the records from the other clinic and doesn't even apologize, but blames the original lady who handled the paperwork. What a shame. So I told her I will go somewhere else. Later that day, I had to call them back to request proof of rabies for the new grooming salon I was planning to go to; someone else picks up this time (a younger sounding girl) I hear the other lady I spoke to earlier arguing in the background that Nala's rabies vaccine is past due even though it's not. Then they say they found the correct records and will fax it over to the grooming salon. I get a call from the grooming salon and it turns out they sent them old records, which state the rabies expired a long time ago. So now I'm just furious. I call the clinic back and the same girl picks up, and I explain the situation to her. She puts me on hold for about 3 minutes and hangs up. Keep in mind, this was around 5:50 PM when I called back the third time. The clinic closes at 6 PM. Clearly her hanging up on me was intentional. So this is why I say, if you want a trustworthy clinic with receptions who aren't careless for your fur babies, then DO NOT go here. Read Less

After reading through their report, I would say they were more helpful on paper then they were in person. My dog had been misdiagnosed at a different complex and when I went to Griffith for a second opinion they performed treatment which wasn't very helpful. They did better in comparison to the first doctor, but I cannot say I would go back. Read Less

After reading through their report, I would say they were more helpful on paper then they were in person. My dog had been misdiagnosed at a different complex and when I went to Griffith for a second opinion they performed treatment which wasn't very helpful. They did better in comparison to the first doctor, but I cannot say I would go back. Read Less

Very pleasant and friendly staff , the appointments are on time, Dr. Phillips is very good and they are thuraul as to what's going on and what they suggest is best way to go. Thank you all from Griffith Animal Hospital. See you next time. Read Less

Brought my lab and golden in for their annual exams and vaccinations. From the moment you walk in, you can tell the people here really love animals. Everyone from the front desk staff, to the techs, to the vet are extraordinarily kind to the pets and the owners. Prices are very reasonable and they don't price gouge. Griffith Animal Hospital is a wonderful place to bring your pets. Read Less

Do not go here.. They give your animals medication without testing and than a week later your cat is at another vet about to die.. Then when you call and ask what the deal is, they hang up on you.. OFFICE MANAGER IS A HORRIBLE PERSON Read Less

This place is horrible so we brought our cat there a week ago and they gave him medicine without testing what was wrong with him and now I'm at a new vet having the spend $400 for them to do their correct job because the infection is starting to take over his body. when I called the office to talk to the manager and explain my situation she kind of laughed. The best part is I asked her if I brought my cat in and had some kind of infection do they automatically test and she said yes. That was a lie they did not test and now my cat is dying thanks a lot you guys suck. You should also not hang up on people That is rude and you need to grow up Read Less

Staff is so friendly and welcoming. They really pay attention to their patient (your pet). Doctor is great as well. I told him my concerns and he addressed every one of them with a solution. They seemed to genuinely care care for the well being of my dog. Read Less

We have always taken our animals here and love the care they have gotten. They have always been very kind and loving. We just unexpectedly lost our sweet 5 year old cat, Nestle, and the staff did all they could to help her in her last days. They have seen us through happy times with our pets and heartbreaking times. Thankful for Griffith Animal Hospital! Read Less

For my first visit I took Atticus for help with a virus. The clinic was new and clean. The staff was great. Their only concern was taking care of my new kitty. They were professional but relaxed and we joked around. The doctor was excellent and Atticus is on his way to recovery. The prices were reasonable. I am very happy with Griffith Animal Hospital. Read Less

**From an 8 year customer** I brought my German Shepherd Jada in to have her ear hematoma looked at, the doctor bandaged it up, put her on anti-inflammatory meds and told me to come in Friday and she'll look and see if she'll need surgery. I got called into work but brought her in first chance i got Monday morning at 8 a.m. right after my 14 hour work shift to get looked at, and was told doctors don't even get there until 9 so I wasted what little time off work I had that day going there. The receptionist made me make an appointment for Wednesday even after I explained the doctor told me just to bring her in and she'll tell me yes or no to her needing surgery, did not mention needing any appointments or exams. So I brought her in Wednesday just wanting to see if my poor dog needs surgery or not and they tried charging me for another exam! I said "The doctor just needs to glance at her ear and we'll set up a surgery date, I already paid for an exam for this I'm not paying for another" and the doctor refused to see her without paying for another "exam". I asked to speak with the owner, the employe refused to allow that. I asked for the owners phone number, the employee said "That's not going to happen." I was not allowed to speak with anyone with any kind of authority about this situation, and when I said "You are going to lose an 8 year customer who has spent thousands of dollars here and is about to pay for a $500 surgery (I also was going to get her a dental which I know is not cheap" because you want to charge me for another $40 exam??" I was told "That's our policy". No attempt was made to try to contact a supervisor or an owner and see if something could be done about this situation. The staff obviously has no business sense or respect for long term loyal customers. I'm very disappointed lack of willingness to try to resolve a simple issue and upset I wasted 2 days going to this office and getting no help. An 8 year customer and untold thousands more dollars was just lost to your business over a $40 exam fee. I will have to take my business elsewhere, and I hope my dog Jadas ear is going to be ok.Read Less

Dr Turey and Griffith Animal Hospital were so helpful with my Bailey (she had fluid in her abdomen after surgery). I was very impressed with the level of compassion and expertise and the way they took the time to explain things - Thank you so much for making her feel better. Read Less

Wont do surgery on my sick 3.8 lb chihuahua with a 2 rows of teeth that are infected and wont eat until I do a rabie shot, deworm, and 7 and 1 vaccine..As you see below you should never vaccinate a sick dog let alone vaccinate before surgery.I explained that to them and they said it would ok if they vaccinate a couple days before. You should not vaccinate a month before or a month after surgery especially a small dog with high risk of a reaction. I need to find a Vet that has my babies best interest.I offered to do a month prior but they said no. Its all about the money. She is a hoise pet and is not at high risk for rabies. You need to be your pet's advocate. Here is an example of bad medicine. This animal was admitted to the hospital for vomiting and diarrhea, needing IV fluids and medication. The NEXT DAY the pet was vaccinated for Rabies, Influenza, Distemper, Hepatitis, 4 strains of Leptospirosis, Parainfluenza, Coronavirus, and Bordetella. First, I would never give all those vaccines at one time. Second, I would never give them to a sick dog. Third, I don't recommend most of these vaccines anyway. There is a whole chapter on vaccines in my book "From Needles to Natural: Learning Holistic Pet Healing". Do not allow this to happen to your pet. Tell your veterinarian you will not allow your pet to be vaccinated while ill, while having a surgical or dental procedure, or to be given a dozen vaccines all at the same time. Speak up and be heard. #immunesystemshot, #drjudymorgan, #naturallyhealthypetsRead Less

I called here today and asked if they have any kittens available for adoption. The lady on the phone said "yes, we have alot of kittens available" I then asked if we could come see them, and would be right down...said thats fine...once we got there, they took us to there cat room with 3 cats (not kittens) in it. Clearly said that I saw on your website u had 12 kittens some being only a few weeks old, and I preferred to look at those kittens. The vet tech told us we would have to wait bc someone was back there with them...no big deal we waited...she kept trying to push the older cats on us...so we went in their waiting room to wait to see the kittens. She then said from the front desk "is there anything else I can help u with" I said " I thought we were waiting to see the kittens" she said "well I dnt even know if there are any available, and their isn't anyone able to show you them"....what??? Don't tell someone you have kittens and then not let them see and possibly adopt one. My 2 girls were heartbroken. If a stable home with 2 girls isn't a good enough home for their kittens what is????Read Less

Fifteen days ago, I had to make the decision to say goodbye to my beloved 15 year old cat, Smokie. For the past 3 years, GAH took excellent care of her. I recently received a nice sympathy letter from them. Even though I was a pain in the butt to deal with at times, they always treated me and my fur child with care and compassion.Read Less

I just want to say thank you to the staff here. I have been taking my dogs here for 5yrs. Our newest member slip a disk and the wonderful ladies here have been treating him well. The price of it all was even better he is walking so much better! I love bringing them here they are really kind and loving to my boys. Thank you again. Read Less

I've taking my dog child (he is a Boxer) to Griffith Animal Hospital for 9 years and the friendliness and professionalism of the staff has not dismissed a bit since day one. The space is clean. The doctors and staff are excellent with the animals.  They care about your pets well being and are not focused on profit only. Read Less

I am so disappointed on the last visit of my pet.  Although she was very sick close to death.  I did not get the indication that she would DIE that night.  What's worse is that I never got a call nor a card from the animal hospital.  Only call was from the vet who previously was there.  So, so, so, SO disappointed with this group. Read Less

A very good staff consisted of the front desk and doctors. The doctors are very knowledgable and compassionate to the pets and the owners. I've taken my cats to them and always satisfied. Today o had to take in my Kitty who was hit by a car and passed on. The staff welcomed me to see him goodbye. Everyone there is as passionate to the pets as I am an owner. You will not be disappointed. I am loyal to them from now on. Read Less