Face Low Cost Animal Clinic

I've been taking my fur babies there for quite awhile and I'm always aware there's a probable wait. They're always friendly & caring. I took my crazy dog for a nail trim & shots and although this little 25 pound nut turned into a dobie( no biting), they handled her beautifully. Read Less

Great for pets. Much cheaper than the vet. They stay real busy so there is almost always a long wait. All services are first come, first served but for spay/neuter, you leave the cat or dog with them in the morning and come back by six to pick them up. Read Less

I brought my dog here to get spayed and microchipped. I only spent $52. Any other place would've been $200-350. They take good care of all the animals. Sure, you have to wait in line, but I don't mind! I'd rather wait and save money than make an appointment elsewhere and be out $300. And yes, my animals are important to me. But so is my money! Save more money and go here and support them so you can buy your pets more treats and toys. :D Read Less

They are do great with our babies! They know how to calm them down when scared which is what I needed help with. They are good with prices for us who can't afford other vets. I just can't say anything bad about them. They are just great with the animals and are very nice to us as well. We need more places like this here in Indy!! Read Less

The staff there that checked me in and my new puppy was so nice. Its obvious the staff seem to love their job and when we got back to the doctor for the shots. she even seen him shaking nervously so she made sure she comforted him & he luvD it! She handled him so gentle throughout the examine. It was walk in for 1st time shots at maybe 8 weeks and as they checked me out they supplied another dose of medication and invited us back 4 to 6 weeks. It just makes it easier when u or your pet had Ann appointment and the staff and even may be other potential patients are decent to great. Read Less

I took my dog to get spayed today, and we are home now. The check in process and check out process was explained well on the emails they sent out before the appointment. I wait about 30-40 to get her back, but it says that you will spend up to an hour. If you have a dog to pick up, getting there early doesn’t really matter. They discharge cats first so you will have to wait. From the time I gave them my slip to retrieve my dog to getting her was about 10 minutes so not bad. The only thing that did bother me is during the exam, the vet didn’t introduce herself or inform me of anything or even say hi. She just examined my dog, gave her a shot (that I don’t know what of, but I trust she knows her job) and left. I realize this vet must see many, many animals a day and has a schedule to keep, but being a little more personable would have been nice. Overall, good experience, and low prices. Read Less

It is a wonderful place to take your animal. They really care about your pet. Very reasonable prices. They gave my pup a complimentary nail trim. You may have to wait a little while so bring your patience. It’s well worth the wait for the price you will pay!! Read Less

Took care of our poor lucky who got out and was attacked by another animal. For those who say you get what you pay for no you get more. As a collector of the stray and discarded pets I for one am thankful that there is a no kill shelter that will also provide treatment to the public as well. They did a wonderful job with him and many of our other pets before. Thank you for helping out our poor little kitty Read Less

FACE is a fantastic organization offering low cost vaccines, spay/neutering and medical exams. I have visited the vaccine clinic twice -- once for my cat and once for my dog. The clinic is undergoing construction so there is limited parking (I parked on the street next to the clinic). The waiting room received a very nice update since my first visit with my cat! It is much more inviting, open, and bright.A few things to note if you are going there for the first time:1. Waiting: you will wait so budget time. This is a non-profit that provides vaccines and medical exams at a low cost. Each of my visits took 2 hours.2. Noise: There will be dogs that bark. My cat was scared but completely safe in her cat carrier.My dog, on the other hand, made her presence known when we walked in the door (mini dachshund with a big ego). Once bigger dogs arrived, she stopped. Make sure your cat is in a carrier and your dog is on a leash.3. Paperwork: go to the website and complete your paperwork ahead of time. You will need to print it but it will save you from having to wait in line twice. If you decide not to print and complete the paperwork ahead of time then you will wait once to check-in. Then you will need to hop back in line to turn in your paperwork. Just complete the paperwork ahead of time and save yourself the hassle. You will not need to complete the side about the vaccines ahead of your visit -- they will go through it with you when you check-in and answer questions you may have. Read Less

The customer service here is terrible. If you bring your pet here, plan on setting aside several hours of your day. I think their low cost vet service is good for the community and their pets, but you get what you pay for. It took me four tries to get my cat in to see a vet this week. I first went in on Monday, and the waiting room was full and the line was out the door. Only one receptionist was working, talking to people both in person and on the phone, taking her sweet time. When I got to the front, I filled out the paperwork, and she told me it'd be a two hour wait. I couldn't wait that long because I had to be somewhere in two hours. I went back the following day, much earlier in the afternoon at a time when I didn't expect them to be busy, and it was the same thing - a full room, line out the door, one receptionist, and a two hour wait. Once again, I couldn't stay because I had plans in two hours. By this point, I accepted this as the norm for their customer service, and planned to come in first thing in the morning on Wednesday, setting everything else aside. The doors open at 9:30, and pets start getting treatment at 10. I got there at 9:45 a.m., waited in a long line again, and the one receptionist told me it would be a 90-minute wait starting at 10 a.m, and to come back at 11:30. A text message told me that my wait time was 90-minutes. I came back right at 11:30, told the receptionist that I was there (after waiting five minutes for her to get off the phone), and then she told me that the wait would be another 40 minutes. I was not happy. I went home, had lunch, then eventually got a text message that they'd be ready for me in 15 minutes. I hurried back there, and they called my pet's name within ten minutes. Two vets were in the room, an experienced vet and a vet in training. They asked me what was going on, and I said that she was a stray, and that I just needed to know if she had a chip and if she had leukemia, because that would help me decide what I would do with her next. She didn't have a chip, and after several days of my wife and I looking for her owner online, we didn't have any luck. Anyway, they started examining her, which surprised me because I mentioned on the paperwork that I just wanted a leukemia test. So I said "I just need a leukemia test," and they looked surprised. So they gave her one, and told me to wait in the lobby for fifteen minutes. They called my number and I went up to pay for her. They charged me $60, $25 for the leukemia test and $35 for a medical exam. I told the receptionist that I didn't want a medical exam, just the leukemia test, and that that's what I had written on the paperwork. The receptionist told me that the two came together, and that upset me because it never mentioned that on the paperwork. There's a check option for what you'd like to do with the appointment. I argued with her, and she still made me pay the whole $60. This was my second bad experience with FACE. I took my two cats in to be fixed in 2010 and the woman who prepared them was very rude to me and rough with my cats. I think I'm done with FACE. The two vets that assisted me and my cat were nice and helpful, but I would have rather paid extra money for a real vet clinic and gotten a much better experience. As busy as this place is, I refuse to believe that they can't afford to hire a second receptionist to greatly speed things up. Read Less

Took little Sully the Grayscale House Tiger in yesterday for his neutering. They also gave him his rabies vaccinations and pain medications as well as anti inflammatory meds. All this was $80!! Pretty good deal. Overall, I felt that the staff here had the animals needs and comfort at their top priority, however, it's very busy so it can seem a little rushed. No one was rude. Everyone had a desire to help in some way. I arrived at 6:50am and there were already cars in the car park and a line at the door! My advice, get here EARLY!! I waited only 5 minutes to check Sully in and fill out paper work. About 5 minutes later, "cat number 2" was ready! So, while they say allow an hour, mine was not the case. I went to pick him up at 5:00 and left at 5:10. Overall, a good experience. As for Sully, he's doing just fine. The incision is small. I've seen some older comments about the facility. I am pleased to say they are completely remodeling and expanding their current structure into something that will look amazing. A good addition to the currently revitalizing area of Mass Ave. Read Less

Always a nice place very friendly service and employees€. They love all animals and will take great care of your baby's€. I have and will continue to go here for all my pets vet care. Thanks for all you do. Read Less

I brought my puppy there for all her puppy shots and three spade I thought it was a great experience they did awesome job and I can't say enough good things about faces in fact I'll be going there this week for her to get her 3-year rabies shot I recommend it highly to anyone Read Less

I was very nervous about taking my little kitty here for her spay, but our regular vet wanted close to $400 for the surgery(!) The staff at Face was nice despite how busy they were, and my cat daughter seems to be healing just fine. I saved $350 by trusting these people, and I am happy with the results! The only reason I didn't give five stars is because the parking lot was full when I arrived at 7 AM so I had to park illegally and the waiting area was overwhelming full of large dogs. I wish they had a separate space for kitties! Read Less

I'll start off by saying that I have taken several of my pets to Face over the years for vaccines, medications, check ups and neuter/spay procedures. I took my 10 month old Doberman to be neutered on April 6th. The wait was CRAZY, but that I'm used to, and expected. We finally got back to the room, and who I assume to be the surgeon came in. Her coldness I did NOT expect. She had a syringe , and I had a question that she ignored although I asked several times. My pets are my world and I like to know as much about what's happening as possible. I just wanted to know what was in the needle. All she kept saying in her ster, cold voice, that wherever my sweet Apollo's head was, is where my fiance needed to be.  Now I can understand the job must be hard, and maybe she hears the same questions all the time. I can't say for certain. But I know that just the air and coldness about her made me want to take my baby out of that place. I should have.  Now keeping a puppy calm is hard, so I opted for the extra "pain" medication in hopes that it would help. Boy, was I wrong. Even the Elizabethan collar couldn't stop him. But, I religiously checked his gums, and incision. I monitored his water and food intake, as well as his urination and bowel movements. I wanted to make sure his healing process went by as quickly and smoothly as possible. On April 8th I got home from work, and immediately noticed his right leg and along the right side of his penis horribly swollen. It was squishy as if it were filled with fluid and he seemed immensely uncomfortable. I immediately called the emergency line. I sent pictures. They suggested a possible reaction to sutures, to give benadryl and bring him in the next day. I then quickly went and got benadryl, gave him the suggested dose, and hoped it would at least help to make him comfortable. It didn't help. We went in right at opening the next day, which quickly turned into a fiasco. I walked in to a freshly mopped waiting area. Now my Apollo is a sweet, but very rambunctious boy, and although uncomfortable he quickly became over excited wanting to play and greet all the other fur babies.   I tried to hang back a bit before checking in due to the fact I was slipping and sliding all over the wet floor. I nearly bit the dust several times, I'm sure it was quite comical. Me slipping and sliding, trying to keep my lampshade clad boy in place. When I finally made my way to the front, a rather large dog seated with it's owner by the check in window began to growl and pull it's owner. Wanting to prevent any further disaster, I kindly asked another employee at a different window if she could check me in. There was NO line at the check in window. She told me no, that I'd have to check in at the next window. I again, kindly asked, and stated that I didn't want to slip and fall on the sopping wet floor. She again told me I had to check in at the next window. I then told her no, that I did not wish to step to the next window, next to a large growling dog, for the slight (but still scary) chance that an incident would occur. All the while Apollo was also slipping and sliding on said wet floor. Finally she agreed to check me in, most likely due to the fact that I had started to get loud, and was struggling with keeping my baby from falling. Finally another employee took me to a room, so that he wouldn't "damage his sutures".  When he was finally seen he was diagnosed (in about 4 minites) with an adema commonly seen in horses due to inactivity. Although I told them several times he definitely hadn't been inactive.  $60 worth of meds later (an antibiotic and an anti-inflammatory) I still felt uneasy. I called my vet, and we went straight there.  I was there for almost 2 hours. Most of that spent examining and observing. Poking, prodding, and pondering. Finally he suggested a test for Von Willebrand Disease. Common in Dobermans, and in some cases doesn't show up until a surgical procedure.  Apollo's blood wasn't clotting as it should, and caused pooling. I thank god that I got a second opinion, and my vet spent the time that he did with my baby. Maybe if they'd spent a more than mere minutes with him... But Apollo is fine now, and that's all that matters to me. Prior experiences to Face had been great, But this was enough to ruin it forever. Read Less

What a Place!! FACE!!Discounted prices for yearly shots & Heartworm meds! they spayed/neutered for a discount price as well! Awkward corner location, I'd suggest a carrier because you never know who or what size is going to be in the lobby! Read Less

So our sweet dog (Mellie) got hit by a car in a hit and run. We absolutely thought we would loose her! She was taken to a shelter on the south side of town and their surgeon did an amazing job of stitching Mellie back together!With that being said, after Mellies surgery, we took her to a 24-hour emergency vet care facility and after being there for a week and a half we were referred to FACE to amputate Mellies leg. We scheduled a time to amputate and in the middle of the (almost) surgery the vet called us and let us know that they did not feel comfortable amputating Mellies leg and they felt the leg could heal on its own! So we took Mellie home and began the healing process. FACE gave us pain, anti inflammatory drugs, and antibiotics for Mellie at a pretty low cost! We brought Mellie back once a week and over the span of about 5 weeks, her wounds began to heal! With lots of prayer and expertise from the FACE staff, our sweet baby is back to normal!We are so thankful for this staff and all of the wonderful care they have provided our dog. Not only was Mellies leg saved but she also has new friends!The two things that I noticed that has room for growth (reason I'm giving 4 stars) are the smells - which is to be expected! A bunch of scared animals peeing/pooping on the floors makes for an interesting aroma ;) Also, there needs to be more parking! Other than that, we love FACE!!! Read Less

I love these people. They answer questions, volunteer information too and don't judge when you don't already know something. They work hard to give the best care in town to a lot of pets who wouldn't see a vet otherwise. thanks for making pet care affordable! Read Less

Great, would recommend. My cat burned her paw on the stove and I took her in to be checked out. They were friendly and took good care of her. The wait time was a little long but that's totally okay with me, I would have waited all day if I had to. I can't afford to see a traditional vet and their services are super affordable. Read Less

This is a great service for when you're willing to trade time for price. Yes you will wait, but it is much cheaper. If you're impatient or looking for true veterinary service, this place isn't for you. I have gotten many vaccinations and a spay done here without any issues or a huge bill. Read Less

If you have 5 hours to spare this place is for you. I appreciate what they're trying to do and commend them, but when I went in to drop off my cat to get spayed the one guy physically pushed me out of the room because I wasn't going quick enough. The front staff is very patient and nice though. I'll probably go elsewhere from now on.Read Less

absolutely ridiculous!  I got there at 1pm, wasnt seen till 345 pm and didnt check out till 410pm.  Its sad that I had many other things to do and couldnt because I had to wait for a vet to see my puppy for 2 min.  Will pay for a vet's office to do the rest of her shots.  People dont have 4 Hrs to wait for subpar service plus the way they treated me and my dog.  Said they dont want to fix my dog till 6 months old because of her tiny size so when i go back for puppy boosters they are going to charge me 10.00 more...yeah we wont be back. Read Less

Great lost cost vet service. Provides great service to community through feral cat program. Makes pet ownership possible for people on low or fixed income. Only draw back is long wait times, not and emergency vet service. Donate they put your money to good use. Read Less

Face does so much for Indy helping animals find homes/adoption, spaying and neutering, vaccinations, and treating ill animals. We took our sick kitty and were very pleased with the price and care. The lobby is very large, and during peak hours can get very crowded. My biggest advice- go early and expect a wait. There's clearly a need for the service, because it fills up fast! We waited in line on a Saturday morning for 45 minutes just to check in. The wait to be seen by the vet was another 2.5 hours. I went another time on a weekday morning and the wait was only an hour.  I felt the friendliness of the staff and the price were worth the wait. Read Less

This place is awesome for all of your fur babies needs! They do all vaccines, spay/neuter, grooming, etc. The staff is ALL A1. If you don't mind waiting for a few hours, come here. It's so much better than going to spend $500 at the vet. I really like bringing my pets here, also, because of all the other dogs and cats that are here. It gives you the chance to mingle with other owners as well as your pets can interact with the other ones. Just an all around nice place. Read Less

FACE is a truly wonderful organization. We adopted a sweet cat from here who we love very much. I love everything that this organization is about: rescuing animals and providing affordable care for pets. We adopted an adult cat about a year ago, and at that time, the adoption fee was $25 which included all of his shots up-to-date, a microchip, and neutering. We had our female cat spayed at another animal clinic and the fee alone was $40. If you are bringing your furry friends in for medical care, expect a long wait. I brought our female cat in for treatment, and was here for about 3 hours including checking in, waiting to be seen, meeting with the vet, and waiting to pay. The actual time we spent with the vet was around 15 minutes, and aside from feeling very rushed, it was a positive interaction. The cost of medical care here is significantly lower than a traditional animal clinic, so I am not going to complain about the long wait! I probably would not return to the animal clinic unless I was experiencing financial difficulties and could not afford to go elsewhere, simply due to the fact that it takes so long to get in and out the door. I would recommend FACE to others who are looking to add a furry friend to their family! Read Less

I took my cat here to get spayed and shots ,I waited hours patiently only to have a very rude assistant tell me how horrible of a person I am for recently getting my cats front claws declawed and now I'm getting rude  messages about declawing from someone who I think works at that clinic but yet the lady right after me was having an abortion done just because she didn't think she'd be able to get people to adopt pit bulls yet they was sweet and polite to her.I don't care how cheap they are I'll never go there again!!! Read Less

Just because something is low cost doesn't mean it has to be disorganized and take forever. The staff are nice with your animals, but the way they have you wait to check in, then turn your paperwork in, then wait to be seen, then wait to check out makes this a two hour or more event.This lobby is pretty smelly and old looking and the outdoor cat area smells horrible. Also, having to wait 30 minutes to pay, made me just want to walk out and leave the money on the counter.Definitely an annoying and very trying experience. Read Less

While I commend Face for thier efforts. I would never use thier Wellness Clinic or Foster a pet again. On a recent Friday morning we dropped off our foster cat, she had been vomitting from the night before. Later that day we were instructed we could pick her up that "it's probably a virus" no other care instructions were given. She only contiuned to worsen, we returned to clinic just before closing on Sunday with a dehidrated severely ill cat desperate for help, they took her and said they would let us know. Twelve days later 2 emails and 3 phone calls we have no news. I presuming she never survived. The sweat old girl deserved much better. Read Less

Took my pitbull mix to FACE to be neutered. This was about 2 months ago.The actual waiting room was rather big and had plenty of chairs for everyone waiting to check their dog or cat in. The entire clinic was smaller than I excepted. Staff members were wonderful and helpful. Price is great, clinic was clean and puppy was comfortable. Read Less

I didn't really have a great experience at this clinic.  I came in (on a Saturday) to check out the cats they have for adoption - I've been at work at lot recently, and wanted to look at adopting a pal for the cat I currently have at home.  Being Saturday, it was pretty busy, and I waited 20 minutes to talk to a receptionist (which was fine).  But when I asked if I could go into the cat room and meet some of the cats up for adoption, I was told no, because they didn't want to use one of their staff members to accompany me.  Even when I indicated that I didn't need to adopt a cat today, and I understood that nobody would be available to process paperwork, etc, I still wasn't allowed to meet the cats.  "You can look through the window."  Nobody asked for my name or contact information.  The place was packed, and honestly, I get it - I've worked in a low-cost vet clinic before, and i know how crazy things can get.   But it seems downright backwards (and counteractive to what is presumably the clinic's core mission) to prevent a potential adopter from meeting adoptable animals.  I realize it must be some kind of rule to have a chaperone along (for...what?) , but I also know this isn't necessarily the industry standard. In fact, I adopted my current cat from a shelter in Boston that allowed visitors to go into the cat room, open cages, take cats out, etc, while staff glanced in every once in a while through the glass window.  No big deal.  It's not like anybody was going to snatch one and make a run for it! Anyway, they seemed to have about 15-20 cute little guys available for adoption.  Unfortunately, since my time is limited, I'll probably end up going to another adoption facility in town. Read Less

Great place, very caring staff & doctors, CLEAN. Our 5 babies all get their routine care there. Regarding wait time-#1 take a book.  #2 instead of going in right when they open, go in about halfway thru their open hours. The weekday clinic is 2-5pm, but get there about 3 or 3:30 pm & you don't have to wait there for long before they call you in to the exam room (there's at least 3 exam rooms in there). Weekends are different hours but still go in about halfway thru their listed hours and you'll be able to leave a lot sooner than those who come in at opening. They also have a table in back with a large box underneath where people will leave donated items like towels, pet dishes, potty pads, etc. Leave something or take something you need, its all good! Read Less

A well oiled machine!We brought our youngest dog in (9 months) to get spayed. Like any decent dog mom, I was a little nervous to see my baby off. I called about a week in advance to set up an appointment to come in to get her spayed. The appointment was easy to make and the staff member was very informative. She told me I needed to come between hours of 8 AM and 9 AM to check in, and that it would be about an hours wait time to fully check in.We arrived around 8:30 AM and were quickly handed a clipboard and some paperwork to fill out. They weighed our dog and we sat in the waiting room filling out the paperwork with about 15 to 20 other nervous moms and dads. Altogether it took about 50 minutes from the moment we arrived to the moment we handed over our precious one. All of the staff members were very helpful and answered all of our questions.We came back around 5:30 to pick up our little one. We waited around 10 minutes before they brought her out. When they did bring her out she was really groggy, and they told us that she had experienced quite a bit of nausea and they needed to give her an anti-nausea medication to offset her drooling. We were handed a post surgery care sheet which was very helpful. They gave us signs to watch for to make sure nothing were to happen over the next 24 to 48 hours. She's recovering very nicely and I'm grateful for the staff and doctors who took care of our little fur baby. Read Less

Unfortunately, there is no option to give a "no star" rating. We adopted our dog from Indy Animal Control and we patronized the Face Clinic upon their recommendation. I took our Pit/Mastiff mix in to update his vaccines today and it was a complete zoo, complimented by poor man gem entry and rude staff. We were in the clinic for over 2 hours (expected a long wait) and my dog was anxious, just like many of the other dogs. He was not aggressive with any of the dogs in the clinic, yet two other dogs at different times barked aggressively at my dog which turned into barking matches in which myself, and the other dog owners had to calm our dogs. Ironically, both of those instances occurred with Boxers, BUT the staff member felt it was necessary to approach me and direct me to confine my dog to a room she freed up. I agreed briefly, but brought my dog back out to wait to pay for services because my dog was not the aggressor in either incident...the Boxers were, yet they remained in the waiting area and we're still "bullying" other dogs. One of the staff members informed me in a rude tone that she owned a pit bull too and her dog would be confined in the clinic as well. At that point I realized it's simply because he's a pit bull. Of all the chaos going on in that clinic-another male dog trying to hump my dog, a Presicanarian that barked viciously at everything that moved-the staff chose to single out MY pit bull mix that had been friendly with every dog in the clinic besides the two Boxers that charged him. We will never return to this clinic...low cost should never be reflected in the way staff treats patrons. I'd rather pay a little more and have my dog and myself treated with respect, just as we are every place else we go. Read Less

Every person working there was great. However I asked when dropping off my long haired dog how much hair Would be shaved. They replied judt a little on her tummy. They shaved clear up her sides! I looks awful, Yes I know it will grow back, really no big deal. Just not necessary. While I was waiting I abserved many dogs being checked out. None were shaved to excess off their undersides. I appreciate face,but a little respect for a mix breed obviously well cared for clean dog would of been nice. Read Less

Great Great Great Place! Great Staff! I got my cat fixed there and took here there after 2 days to get a mini package(4 in1 & rabies). She also got a lil flu and didn't go potty for 2 days after the surgery. The vet gave her 2 extra shots to help her clean the runny nose & the one to help her go potty. They didn't charge me for the extra shots only the $24 mini package. (well usually is cost 100-300 to go to regular vet to get those 2 extra one) Also, they said I could come back there next day if my cat got no poo, just let them double check her. They care about us & the pets more than the price we pay for it. The only thing has to remind you guys is if you wanna get your pets fixed, it is pretty hard to call them to make an appointment (you may just go there and make the appointment rather than call them). And you have to except to wait more than an hour to get the service. But you know, if you wanna get the low cost vet care, you have to wait. (I don't mind waiting for the service coz they are just so great!!) * Also, don't act like a je_k, people complaining about waiting too long, well. . . .you know what you have to do. They do need more volunteer, just a few people working there so, be nice and don't act like a je_k people. Thanks FACE! Read Less

Went to FACE Clinic to get my cat spayed. You do have to wait, but the staff know what they're doing and they are really nice. I'm so glad FACE is here.....to help people get their cats and dogs fixed. If more people supported this clinic, we would not be killing so many cats and dogs in this city! Read Less

I WOULD HIGHLY RECOMMEND FACE THEY OUTSTANDING STAFF VERY FRIENDLY AND CURTIOUS,SURE YOU HAVE A WAITING TIME BUT YOU HAVE THAT ANY WHERE U GO.THEY ARE DOING A WONDERFUL THING FOR YOUR ANIMALS NOT ONLY ARE THEY GIVING YOU A VERY INEXSPENSIVE SERVICE BUT THEY ARE A NO KILL FACILITY THEY HAVE WONDERFUL DOGS AND CATS FOR ADOPTION. Read Less

I have taken many pets to Face and have always had the highest quality of service. Both vaccine clinic and surgery times are always very busy, but Face does a very high volume surgery and vaccine clinic for both a low cost and with the highest level of skill and service. When you go to Face you should always expect a wait, but your pet will always be treated with care and love. I have never worried about leaving my pet there knowing that it will be treated with theutmost care and concern. I have known Face to go above and beyond the call of "duty" for clients and patients. I will continue to give Face my business based on their experience and level of concern for pets. Read Less

I have been to face several times and have had exceptional service along with minimal wait time. As you would expect face does a high volume of both surgeries and vaccines with the highest level of professionalism. I have always expected a little wait time due to high volume. The staff at Face have always been both speedy and courteous on several occasions with knowledge on several topics of concern. I will always be back with every animal I adopt for surgery and vaccines. Read Less

I LIKE THAT I CAN TAKE MY PET TO PEOPLE THAT NOT ONLY CARE ABOUT THEM, BUT ALSO GIVE ME A BREAK WITH THE COST. BOTH ARE VERY IMPORTANT TO ME, AND I THING THAT MOST PLACES TAKE ADVANTAGE OF HOW MUCH WE LOVE OUR PETS, THAT THEY GET AWAY WITH CHARGING OUT RAGES PRICES. AND THIS IS COMING FROM SOMEONE WHO USE TO WORK FOR ONE OF THOSE PLACES....SO, IF ANYONE KNOW HOW THINGS WORK FROM THE INSIDE OUT, IT'S ME. I HAVE SEEN THE COST OF MEDICATION FOR PETS THAT THE HOSPITAL PAYS, AND THEN HOW MUCH THEY TURN AROUND AND CHARGE THE PETS OWNERS, AND BELIEVE ME, IT IS CRAZY. THE MARK UP PRICE IS WAY MORE THAN 100%. AND ALL BECAUES THEY KNOW THAT WE WANT TO TAKE VERY GOOD CARE OF OUR PETS, SO THEY TAKE ADVANTAGE OF THAT LOVE.I DON'T BELIEVE THAT FACE DOES THIS. I APPRECIATE THEM SO VERY MUCH,. I HOPE THERE AROUND FOREVER!!!!! Read Less