Franklin Falls Animal Clinic

This is officially my most trusted animal clinic I've found. I've had the pleasure of meeting with Dr. Mullen and Dr. Tieman, both of which have offered expert, caring, and affordable advice. They've been incredible with my cat, who's FelV/FIV +/+. Their prices are reasonable, and they've never pushed me to spend more. I'm so happy to have found this place for me and my baby boy. Read Less

I brought my 6 year-old cat in for a wellness check, as a first time client/patient. The cat had been experiencing severe wheezing, coughing and the appearance of difficulty in swallowing for several days. Mullen, the veterinarian, told me I should have made a VIDEO of the cat during a wheezing spell. My god, who would have thought of filming their pet during a such a time, and how could anyone think of starting a camera, pushing it up under a sick animal's face, and then recording it? Am I a movie director, who would tell the cat what to do and how to do it, for the sake of a silly woman doctor's ridiculous nonsense? This "doctor" did not administer treatment to my cat in any way, even though she agreed with me that the cat was not feeling well. At the very least she should have provided my cat with a mild antibiotic to ally symptoms and possibly prevent further issues. But no. During the exam, Mullen said the cat had been well-taken care of, but had some wax in her ears. Would it have hurt this woman to have mildly cleaned the cats ears, as this is a difficult procedure, requiring delicate touch, and an animal doctor could have done it better than I? But no, Mullen didn't want to help my cat at all, apparently. A cotton swab or two with a bit of oil was too much to give of this "doctor." In asking about giving current vaccinations, the technician told me that my ADULT cat should be given the full compliment once, and then should RETURN FOR A SECOND ROUND of the same amount in a couple weeks! This is complete baloney and a financial rip-off. Her reasoning was to "make sure the vaccinations take." How many times would they have to be done in order to "take." What poppy-cock and what a fraud. In sixty years of pet ownership I have NEVER heard such a lie. Further, if Mullen thought, as she said, that my cat was healthy that visit, there is no reason why she shouldn't have been vaccinated at the time. Mullen just wanted two more office visits, plus payment for two UNNECESSARY rounds of vaccine. No, Mullen, you aren't going to get even one. For doing absolutely nothing to help my cat, this loopy, homely, fraudulent woman charged me over $$105.00. I had to ASK for the invoice. I was charged $7.00 for "technician fee." Excuse me, but shouldn't the "technicians" be on Mullen's payroll, and not MINE? I didn't ask for a "technician" (whomever it was) to attend. PLUS, there was an additional charge of $11.00 for the "blood draw." Why wasn't this part of the antibody test or even the exam? Everything Mullen does is an additional charge. She is a complete FRAUD. I have filed a complaint with the Indianapolis Better Business Bureau. Additionally, if my concerns are not resolved, I intend to file with the state licensing board, which receives complaints through the Indiana Attorney General. These issues with Mullen will begin there. Read Less

I brought my 6 year-old cat in for a wellness check, as a first time client/patient.  The cat had been experiencing severe wheezing, coughing and the appearance of difficulty in swallowing for several days.  Mullen, the veterinarian, told me I should have made a VIDEO of the cat during a wheezing spell. My god, who would have thought of filming their pet during a such a time, and how could anyone think of starting a camera, pushing it up under a sick animal's face, and then recording it?  Am I a movie director, who would tell the cat what to do and how to do it, for the sake of a silly woman doctor's ridiculous nonsense?  This "doctor" did not administer treatment to my cat in any way, even though she agreed with me that the cat was not feeling well.  At the very least she should have provided my cat with a mild antibiotic to ally symptoms and possibly prevent further issues.  But no.  During the exam, Mullen said the cat had been well-taken care of, but had some wax in her ears.  Would it have hurt this woman to have mildly cleaned the cats ears, as this is a difficult procedure, requiring delicate touch, and an animal doctor could have done it better than I?  But no, Mullen didn't want to help my cat at all, apparently.  A cotton swab or two with a bit of oil was too much to give of this "doctor."In asking about giving current vaccinations, the technician told me that my ADULT cat should be given the full compliment once, and then should RETURN FOR A SECOND ROUND of the same dosage in a couple weeks!  This is complete baloney and a financial rip-off.  Her reasoning was to "make sure the vaccinations take."  How many times would they have to be done in order to "take."  What poppy-cock and what a fraud.  In sixty years of pet ownership I have NEVER heard such a lie.  Further, if Mullen thought, as she said, that my cat was healthy that visit, there is no reason why she shouldn't have been vaccinated at the time.  Mullen just wanted two more office visits, plus payment for two UNNECESSARY rounds of vaccine.  No, Mullen, you aren't going to get even one.  I was charged $96.00 for this, including a heartworm and fecal lab, that was supposed to have included 1/4 off for the initial visit, making this visit of nearly nothing, a fee of $135.00. Read Less

I have a rabbit who is often not able to be seen by regular vets.  My rabbit had stopped eating and I was very worried, within the first few minutes of talking to the clinic they offered to see him without having an appointment. They were extremely nice, caring  and explained everything thoroughly to me.  I'm confident that my sweet bunny will be ok. Read Less