This is a top of the line Veterinarian Hospital. They can take care of anything big or small, and are there when you need them. They are the best and well worth the drive from Bloomington to get the very best care for my beloved pets. I cannot thank you enough! Read Less

I would highly recommend this vet as your pet caretaker. It was a total new experience for me as a pet owner. I have been coming to Keystone Pet Hospital since November, and I am very satisfied with my services. Also, if I just call and have a general question or concern the staff is always pleasant and helpful. Thanks for taking care of my Louie! Read Less

The staff was very kind and compassionate. They helped me with my sick cat. We had been calling all the nearby vet offices in desperation on a Saturday after most places walk in hours had already ended. The staff was really nice and told me to bring her in, even though the vet wasn't there, and the vet tech would do what she could to help her. My little kitty didn't end up making it, as she was far too sick, but I was sent a beautifully thoughtful "In Memorium" card in the mail. Read Less

I recently adopted a cat from the shelter and wanted to get a well check to make sure that he was in good after he was sick in the shelters care. Although the staff was nice, I felt like the appointment was extremely rushed, being a brand new client I was only there for about 15 minutes. I even had to ask the vet to listen to my cats heart, his response being "oh cats this age usually don't have issues" um well cats can have a heart murmur at any age and if I'm paying $45 for an exam at least present you're looking my cat over. He didn't look at his teeth and was barely in the room long enough for me to ask any questions. If you want a thorough pet exam do NOT visit this clinic. Read Less

I needed to get our dog's shots updated quickly when I realized they were outdated and we needed to board him for a quick trip. Luckily, Keystone Pet Hospital was ready to help! I had driven by the place several times and never even knew it existed...in fact, I passed it when I was actually looking for it! The Tech and front desk worker were very helpful, especially since my older dog has become less than cooperative during shots. I was so pleased to be done and to have it be low-cost. Read Less

When my 11 year old dog started having diarrhea, I immediately drove to Keystone Pet Hospital to make an appointment. When I called the line would say "I'm sorry, there is no one to take your call, please press zero to leave a message". When you pressed zero, it just looped the message again, hence why I drove there. The first visit went okay. Although, Dr. Johnson barely made eye contact with my dog, let alone touch her. He gave her a few meds to help stop the diarrhea and gave me canned food for her to have. I had to take her back for another follow up because she still had diarrhea and was sent home with more of the same meds, again did not even acknowledge. A few months later, she is now constipated. I take her in for another visit and explain that I had been giving her pumpkin to try to loosen things up a bit. The vet tech told me to stop immediately (?) and made a weird face when she felt my dogs stomach. Dr. Johnson came into the office about 10 minutes later and tells me to give her pumpkin and metamucil. I explained to him that I had already been giving her the pumpkin and he just replies with "huh.. that sound have loosened her up" and walked out. AGAIN not even acknowledging my dog. I went to a second vet to get another opinion and turns out she has an impacted colon and an infection in her uterus. She is scheduled to have her spay surgery as soon as possible. If I had not gone and got a second opinion, my dog would have DIED due to his negligence and not taking my concerns seriously. I will never go back to this office again! He relies completely on his vet techs to do the diagnosis and does not listen to the owner, at all. I ask you this : Would you take a child to a pediatrician who ignored your concerns and barely acknowledged your child? I absolutely would not. Read Less

We take our dog Roy to KPH. He has always been well taken care of. The staff is great, easy to talk with, and extremely affectionate with the animals. I can't say enough good things about Dr. Johnson and his ability to keep our dog healthy. Read Less

Keystone Pet hospital certainly isn't the most posh vet clinic, but it gets the job done for vaccinations!  I first checked this place out when I got a new pup and needed to get him vaccinated. They offer a reduced cost vaccination clinic every Wednesday by appointment, and you're in and out in 30 minutes or less.It smells a bit like a dog in there (go figure!), and I always feel like I need to wash my hands and shoes when I leave. It isn't dirty, just a little smelly. ;) Read Less

My dog Mona not only survived but thrived after her surgery. First time at this hospital. Could not afford others and the service was great. My other three dogs have been treated for various conditions and I have nothing buy praise for the great people at the Keystone Pet Hospital. Read Less

I took my pup in for vaccines and for help with a skin condition. Dr. Brett is terrific; he identified the problem right away and was friendly, helpful and knowledgeable. The pricing is wonderful and no one in the office tried to upsell me once -- a breath of fresh air. The doctor didn't even charge me for the office call. So what about the wood paneling? I like it.Read Less

Came here recently when my cat had a urinary tract blockage and The Other Place quoted us $1600 to treat him.(I can't spend that on treating myself!! :) ) Keystone kept him all weekend, unblocked his poor urethra twice, called me multiple times with status updates, and followed up with me afterward to make sure he was doing OK, all for about $1000 less! Genuinely nice and caring people who really love animals. Thank you Keystone! We are so happy we found you! Read Less

I have been with Keystone Animal Hospital for over 40 years. I started out with Dr. Johnson's father in the early 70's, continued with his brother, and have been a customer as long as Dr. Johnson has been practicing! I have the highest regards for Dr. Johnson and his staff. They all go above and beyond to see to your pets comfort, as well as yours! I have always used their boarding services, and all my pets were excited to arrive at their door! I always felt safe leaving my pets in their capable hands! Read Less

We used to take ours to Broad Ripple Animal Clinic, where they not only nickle and dimed us every visit, but made us feel guilty for not doing unnecessary tests/procedures. Dr Johnson, at Keystone, is AWESOME! If you are looking for a fancy office, and staff/Dr who kiss your ass and hold your hand (I know some people expect this), this is not the place for you. If you are looking for a no-nonsense affordable vet, that cares more about making sure anyone can afford to take care of their pets, than coddling you with free lattes and tea, or even making any sort of profit, then this is your place. We've taken our own, and the many fosters we've had, here for almost 10 yrs. I wouldn't go anywhere else. Read Less

I visited Keystone Pet Hospital for the 1st time today. I did so on a recommendation from a dear friend, Vicki Kraemer as I had to put down my pet, Bailey. My veterenarian quote for euthenasia and cremation was over $300. I was quoted by Heidi, the office manager $162 over the phone. When I arrived we were escorted to a private room and give time to grieve. I mentioned to the "vet tech" again what I was told and I wanted to be sure it was correct. No one mentioned anything different. After Bailey was given the injection to put him down, I was then told the cremation was another $230. WOW! My dog was just put down, I'm an emotional wreck and then told this! I'm very disheartened and appauled at the way this was handled. I will NEVER recommend this clinic to anyone. It's hard enought to put down your beloved pet and then told, "Oh, by the way you owe us another $230." The only choice I was left was leave my poor Bailey's body there so they can "hold it" and now I have to go back, pick up his frozen body and bury him myself! So inhumane! I'm deeply hurt over this traumatic incident.Read Less

The building needs some TLC and it's in an odd neighborhood. The staff is great, the nurse (I'm not sure if there is a vet term for nurses) was kind and treated my kitten as if it were her own. The vet also handled her with care. She got two shots and an exam for $77. Read Less

WOULDN'T RECOMMEND THEM TO ANYONE, NASTY DISRESPECTFUL AND DONT CARE ABOUT ANYTHING BUT TAKING PEOPLES MONEY. HONESTLY I DON'T EVEN SEE HOW THEY ARE STILL IN BUSINESS!!My children have a pet rat named Oreo, he developed a lump on his back leg so we took his to Kestone Pet Hospital. When entering the smell was enough to make you puke, the woman at the front desk was very nasty puckering her face up when she seen that it was a rat that was in the cage we were holding. She said she had been there for a long time and didnt know that the doctor seen pet rats and to make sure we kept him in the case so he wouldn't get loose. We filled out paper work and was called back in about 10 mins. They sit us in a the room and said the doctor would be in shortly. The doors were still open and we heard the workers and the doctors laughing and they said its a rat, one said ewwww nasty then I heard the doctor say I'll fix it put the nasty thing to sleep, then they all started laughing. Note that my daughter was here with me luckily she was to busy focusing on Oreo to pay attention to them. The doctor came in and I just wanted to stand up and punch him in the face, but didnt. Instead I asked my daughter to step out of the room with Oreo, and asked the doctor how much experience he had with rats, he said he had seen at least 20 rats and did surgery on 6. I then asked him how many animals has he put to sleep because he thought they were nasty, he pause with a surprised look. I then said you know if you are going to take crap about someone and their animals then you might want to make sure the doors are closed and you aren't screaming it. I turned around and we left. I then called back today and asked for a copy of the bill that they charged me $40 for nothing. The woman working at the desk was different then the one that was there before she asked my name and the animals name, she was very nice unlike the one that was there before. I told her his name was Oreo and he was a pet rat, she said oh really we dont see pet rats here. She said ive been here for 9yrs and Ive never seen the doctor look at a pet rat. I said what? He told me he had tons of experience with rats and did 6 surgery's. She said well it must have all been on days i wasnt working. Cause ive never even seen anyone bring a pet rat in. Read Less

My parents took my childhood dogs to this Vet. and I felt if they had no complaints then something they do must be good since my Mother was the hardest woman to please! I have had dogs as large as Bull Mastiff and small as a Chihuahua and all of my dogs got the greatest care. They treated me and the animals with love and me with respect! They have never let me leave their office having a question unanswered. They have always explained the procedures they felt that the animal should have and told me what would happen if it was not done. This Animal Hospital is not full of glamorous furniture or expensive pictures and fancy things, but it is clean and comfortable and the staff are all friendly and helpful! I would recommend this facility to everyone who wants the very best for their family pet if they love and treat their pet like I do as a family member! And the one thing I figured out over the years is I am exactly like my Mother and proud of it! Read Less

I have been taking my dogs to the Keystone Pet Hospital for more than a decade. So, they don't have fancy carpets and larger than life portraits of designer animals on their walls--so what? (There are a few killer cartoons, though, and a poster board filled with pictures of years worth of furry friends.) The doctor is superb and places the same demands on you that you would place on him. Take care of your pets. Get their shots on time. Don't let them get fat (he hates that!). They must have heartworm prevention. Then, when it comes time for him to treat them, he is no-nonsense but always gentle and kind to the animals. Most of the staff has been there since I've been coming, which is a very good sign. You can afford this place. You can place your pets in the hands of Dr. Johnson. Took my dog there this morning. She was glad to see everybody! Read Less

Keystone Animal Hospital may look off putting, as the building is old and it is not in 'the best' area of Indy. I had driven by it numerous times and thought 'oh that is really awesome they offer low cost vaccines to those who have (or want) fur babies but do not have the finances for shots (which can be incredibly outrageous!).I started going there via my dog rescue family.  Each time I went I was more and more impressed by them!  The building might be old and in need of some repairs however, the reason is because they are there for the animals not for money!  The staff and vet are very caring and the prices more than fair.  They truly care and love the animals they treat additionally, they help not only our rescue group but others as well and have even taken in strays.  They freely give of their time, hearts and money!  I started taking my babies there....and if you knew me then you'd know nothing more need be said.Needless to say, I highly recommend Keystone! Read Less

I am okay with the ""no frills""... BUT not horrible vet care. Brough my very sick dog there. Should have ran when they brough out a fluid bag that was extreemly dirty. They ended up so miss diagnosing my dogs condition that he died at the Emergency Vet the next day. I called to let them know that he died. The vet ended up calling me back and then ended up hanging up on me! I have spoken with SEVERAL vets and all of them are shocked at the lack that was done when I first brought my dog in. Not to say that he still would have survived, but when the emergency vet and nurses ask you 5 or 6 times ""really, you were at the vet yesterday and they did not get x-rays?"" I have since heard several stories that have had similar horrible experiences at this same vet. DO NOT TAKE YOUR PET THERE!!!! Read Less

Had surgery performed on my cocker spaniel for a tumor about a year and a half ago and was very satisfied with the care she received at a price much lower than the designer vets which seem to be the norm. They never pushed treatments and tests and actually seemed to enjoy seeing my dog. Recently I was forced to have my cocker put down and they were very caring and quick. If you want flash and high style with your pet care then you won't be satisfied. However, anyone wanting affordability and good care then I recommend. Read Less

It's not fancy. Very down to earth with reasonable prices. We've been taking our pets there for almost 30 years and they've done a great job, including the down times when the decision had to be made that a pet had to be euthanized. They call to let you know how your pet is doing after surgery but I think it's really to find out how you're doing. They don't try to sell you all kinds of extras or make you feel guilty if you don't buy special foods, supplements, etc. They are there when you need them and I know they do a lot of charitable work for the good of animals, not themselves. Read Less

been there, seen it all, cages "" so called clean"" not very clean, cages falling apart, staff not licenced. doctor not very friendly toward the dogs, act likes he has to be there, don't really want to do it, very, very unsantizes there. DO NOT RECOMMEND!!!! Read Less

This place is a real dump. I had to go here to use my spay voucher for my new puppy. She was supposedly vaccinated as well, but now has kennel cough. The receptionist was the one who felt her for hernia and took her stitches out. I never met the vet which made me nervous. She didn't even try to retain me as a repeat customer or recommend heartworm or flea and tick preventative. I will not be going back. Read Less

Keystone is a great place, especially for folks who need veterinary care and don't have a lot of money.They offer low cost vaccine clinics on Wednesdays.We started going here after we moved nearby and our friends recommended it.  They offer low cost services to our dog rescue group, which is more than I can say for some other vets in the area.Keystone may not be as flashy as Broad Ripple animal clinic, but the staff are extremely friendly and caring, and I feel like they give my pets the attention they deserve.  I don't feel like they order unnecessary tests or recommended medication that my pets don't need.They are always able to get me in as soon as the next day when my animals have an issue.The facility is older, so it has that lived in look, but the waiting area and exam areas are always clean. Read Less