Michigan Road Animal Hospital At Crooked Creek

I’ve been a regular at this clinic for about 6 years. The doctors and staff are very capable and thorough. They give personal service and take time to educate you so that you can make informed decisions about your pets. Dr Jacobs and Dr Estes are excellent. Highly recommended. Read Less

This place is awesome, my 11 year old boy got sick so I called and they were able to get him checked out within an hour. Staff is friendly and Dr. Jabobs is the best, she gave my boy so much care and attention. I will definitely be bringing my Dogs here from now on. Read Less

I have been going to see Dr. Estes at Michigan Road Animal Hospital for 9 years now. I wouldn't trust my fur children with anyone else. Even though I no longer live in that area, I still continue to make the drive. Read Less

Traveling across the state's we found and rescued a 3wk old kitty (Sept of 2016). When we got into Indiana, MRAH checked out our sweet rescue kitty Bolt and helped us with everything we needed for him then and throughout the rest if our trip. Great staff and Dr's. Read Less

I took my older cat, Milo, here after he kept getting sick and I seemed to be getting no where with his previous vet. Dr. Jacobs was able to figure out why he was getting sick. She explained his condition and his medication to me. I took my other cat, Mumbles, here a few days ago for severe vomiting. He was hospitalized for 3 days. Dr. Inman and the rest of the team did a great job caring for my kitty. They called me twice everyday to let me know how he was doing. Dr. Inman didn't even charge me for his second exam. Read Less

I have been taking members of my furry family here for the last 23 years, Two cats and a dog. I don't believe there is any other place that gives or gave my buds the same love and care as I. My little Sydney used to get so excited whenever we went there. She acted as if this was her place alone and they treated her that way.. Dr Herd and Dr Estes are so wonderful and caring; they could be my doctors. In fact the entire staff is of the same caliber as the doctors. Read Less

I took my pooch here for the first time a couple of months ago because I wanted a vet closer to home.   I'm always leery of vets because they often times recommend excessive testing or supplements, so naturally, I expected the worst. Dr Jacobs was so great with Bentley, very gentle and took the time to ask questions and understand his medical past.  He had developed a couple of small masses on his leg and eyelid and she recommended removal and a dental cleaning.  I just brought him home from surgery today.  I was super nervous going into it because I've never had a pet go through a procedure before and no idea what to expect.  Dr Jacobs called me twice after 6:00 to make sure I understood the process and what to expect.  I met with a technician who thoroughly explained what the next few days will look like and walked me through the medications he'll be on.  They helped me get his suture removal appointment set and made sure I was comfortable with everything before we left.It's definitely not a fun experience having your fur baby go under the knife but I'm so thankful I have access to such a great staff at Michigan Rd Animal Hospital and Crooked Creek! Read Less

We've been coming to this vet for years, and every time I meet a pet owner I tell them about Dr. Estes and staff!! They are so friendly and caring, we've had to say goodbye to two beloved dogs and they couldn't have been kinder and more supportive! We see her with our two dachshunds and she's amazing. The front desk staff know you by face and ask about your pets, and are just the friendliest people around! I will always go to MRAH! Read Less

1.0 star rating 11/19/2016 Please do not take your beloved pet to Dr. Kristy Jacobs ever. Being first time to the puppy parenting I went to this hospital because of its good reviews. I still can't forgive myself for not checking the reviews of the vet before choosing her as our fur baby's vet. Our 11- week old little fur baby Baloo passed away a week ago due to the side effects of antibiotics that she gave me to treat his loose stools and urinary issues. When I first called them with concerns about urinary issues and loose stools I specifically asked if I have to bring a stool and urine sample. They told me that they will take the urine sample at the hospital. During his check-up she told us that his bowls feel loose and that he was not urinating by himsel,f so they could not take his urine sample. She told us repeatedly that "SHE DOES NOT WANT TO CATHETER HIM TO TAKE URINE SAMPLE BECAUSE SHE DOES NOT WANT HIM TO HATE THEM". She gave us antibiotics to treat him anyway. He became lethargic and vomited his food couple of hours after taking the medication. I am pretty sure this caused his pneumonia which took his life within 24 hours. I blame myself for trusting her so much and not checking the side effects of antibiotics she gave me. I did not know that there are so many types of pneumonia and vomiting could cause aspiration pneumonia until I saw him suffer due to these stupid antibiotics. When I saw our baby sick I called her twice and expressed my concerns. She brushed away my concerns as side effects of the antibiotics and said its not a BIG DEAL IF HE DOES NOT EAT HIS FOOD FOR A DAY and should be fine by morning. Guess what? He passed away the next morning. We could not see him suffering and took him to the ER despite her brushing away our concerns. Another doctor at the hospital took X-rays of his lungs and said that they don't look normal and he needs to be rushed to ER and put under oxygen chamber because he looks pale and is having difficulty to breath. One of the antibiotics she gave me to treat his loose stools and urinary issues are not supposed to be given to young puppies and is not FDA approved for animals. They did not tell me about this. I would have never given him these antibiotics had I read about them instead of blindly trusting the vet. Thanks to her I will never trust another doctor in my life. Read Less

Please do not take your beloved pet to Dr. Kristy Jacobs ever. Being first time to the puppy parenting I went to this hospital because of its good reviews. I still can't forgive myself for not checking the reviews of the vet before choosing her as our fur baby's vet. Our 11- week old little fur baby Baloo passed away a week ago due to the side effects of antibiotics that she gave me to treat his loose stools and urinary issues. When I first called them with concerns about urinary issues and loose stools I specifically asked if I have to bring a stool and urine sample. They told me that they will take the urine sample at the hospital. During his check-up she told us that his bowls feel loose and that he was not urinating by himsel,f so they could not take his urine sample. She told us repeatedly that "SHE DOES NOT WANT TO CATHETER HIM TO TAKE URINE SAMPLE BECAUSE SHE DOES NOT WANT HIM TO HATE THEM". She gave us antibiotics to treat him anyway. He became lethargic and vomited his food couple of hours after taking the medication. I am pretty sure this caused his pneumonia which took his life within 24 hours. I blame myself for trusting her so much and not checking the side effects of antibiotics she gave me. I did not know that there are so many types of pneumonia and vomiting could cause aspiration pneumonia until I saw him suffer due to these stupid antibiotics. When I saw our baby sick I called her twice and expressed my concerns. She brushed away my concerns as side effects of the antibiotics and said its not a BIG DEAL IF HE DOES NOT EAT HIS FOOD FOR A DAY and should be fine by morning. Guess what? He passed away the next morning. We could not see him suffering and took him to the ER despite her brushing away our concerns. Another doctor at the hospital took X-rays of his lungs and said that they don't look normal and he needs to be rushed to ER and put under oxygen chamber because he looks pale and is having difficulty to breath. One of the antibiotics she gave me to treat his loose stools and urinary issues are not supposed to be given to young puppies and is not FDA approved for animals. They did not tell me about this. I would have never given him these antibiotics had I read about them instead of blindly trusting the vet. Thanks to her I will never trust another doctor in my life. Read Less

Everybody on the team, especially Dr. Jacobs, has been amazing! My pup was diagnosed with cancer two months ago and went to heaven a week ago. They helped me through every step of the way to make tough decisions and cope with the sad news and loss. There were several times that Dr Jacobs went above and beyond to call and check in on how he was doing. She even sent a hand written sympathy card after we lost him. There were several difficult decisions to make along the way and she always helped to navigate the waters to make the decision that I was most comfortable with and was best for my dog. I can't say enough about how amazing the entire staff has been! It has helped to make a very sad and heartbreaking situation bearable. Read Less

We are new to the area and feel SO lucky to have found such a good vet clinic to bring our fur-kids to. VERY happy with the care our kids have received here and will happily recommend them to our friends. Read Less

Thanks for the wonderful memories!! India Phillips-Williams was laid to rest with her immediate family by her side. She leaves to cherish her memories: Antyonette Phillips, (Original mom) former Grandmother turned Aunt, Kathaleen Phillips(Billy "Sopdie" , William R. Phillips III). 1 Adopted parents Jerome SR and Stephanie J. Williams. Immediate family: Jerome Williams, Jr. (Veronica); Jason Williams (Melissa) and Felicia (Phelix) Hanney. Many others who admired and loved her will miss her as well. Following cremation, India's ashes will be taken to a north east Indiana garden of roses for dogs and cats. They will be sprinkled amongst the gardens to help replenish the roses. So she's recycling. We're pleased about that. And they have visitation. The family would like to extend a special note of gratitude to: Michigan Road Animal Hospital staff, especially Dr. Ennis and Carol in addition to Tom at Toms Mobile Grooming for having the patience it takes to work with India. She was to love but she could be mean and surly as anyone who knew her knows. In lue of flowers, pay something forward to someone unexpecting. India is gone but by grace, we are still here. Do what you can for others while you can.Read Less

I recently had to put my dog down due to lymphoma. He was a young dog and also a service dog so his loss was painful in shoo many ways. The staff and my vet Dr. Kristy Jacobs could not have done Better job and handled everything with such great compassion not only for my dog and his sister but for myself keeping my needs also in the for front. They have continued to be supportive when my other dog struggled with the loss of her brother beyond what was normal and handled that with outstanding compassion. I would recommend them too anyone. My dog was my life support and helped keep in alive losing him terrified me. It was all handled w with such care before his death and now after. A+++++. Thank you. Read Less

We have been going to Michigan Rd Animal Hopsital for close to 15 years. Our first vet was Dr Klarquist till he moved to the newer building at 96th St. It was then we started seeing Dr Estes. Dr Estes has been so great with all our dogs and our cat that is no longer with us. She shows great care and compassion. We have left our kids in their care when we have needed to be out of town and have never had an issue. We have been through cancer, diabetes, and tumors. I have called many times and spoken directly to Dr Estes or have gotten a call back with in minutes when she can't immediately get to the phone. I know we can count on MRAH to be there for us and our kids. Read Less

Dr Duncan has tended to my pets health needs for the past 30 years.  He is always very knowledgeable, attentive, compassionate and his explanations are always forthright and easily understood.  Sometimes though, doctoring various conditions is not always an exact science but because of his years of experience Dr Duncan pretty much knows which course of treatment will have the best outcome for the problem encountered.  Nothing is guaranteed in medicine - but I feel very confident in his judgement when dealing with my pets well-being.  But not only is Dr Duncan a top pet doc, his vet techs and assistants are very kind, caring and compassionate also.  Follow-up phone calls were not expected but greatly appreciated.Also at MRAH you will be delighted with the courteous and efficient front office staff, from checking you in to checking you out they are an integral part of this practice.  I feel good using this team to safeguard my pets' health. Read Less

I've always taken my pets to Michigan Road Animal Hospital at Crooked Creek. When I lost my first dog Jackie, the staff was incredibly caring, compassionate and understanding through the whole process. They even wrote me a beautiful hand-written sympathy card! With the two dogs I have now, it's sometimes hard to make it to multiple appointments to have each dog seen separately. The last time I scheduled an appointment, they went above and beyond to make sure I could bring both of my dogs at once to save time. If you're looking for a vet who will care about your pet's health and care as much as you do, I urge you to check out Michigan Road Animal Hospital at Crooked Creek! Read Less

I made the decision to put my beloved dog down.  She was in too much pain and could no longer fight it.  I knew it was the right thing to do, but it was still time.  I was so amazed with the way Ahna and I were treated from the second we walked in until the time I left.  Ahna was given a loving, gentle send-off in a safe environment with cuddles, treats and a nice bed.  I was walked through every aspect while not being overwhelmed and it was truly comforting.Losing a pet is horrible.  Sending a pet off in a loving, gentle, and calm manner was important to me.  They took care of everything and I cannot express my deep appreciation. Read Less

Our adopted beagle was suffering from back problems and a multitude of other issues.  After many visits with Dr. Alice Estes, we were referred to a specialist at VCA for surgery.Dr. Estes is the most compassion veterinarian we've met, taking a personal interest in out little girl.  Two years and several surgeries later, our girl is happy, healthy and living a pain free life.We wouldn't have our special girl without the attention and caring we got from Dr. Estes and Michigan Road Animal Hospital.    We can't recommend them highly enough.Thanks to the great staff and special care we got, our family is whole again.   Thank you all so much. Read Less

They care about your fur kids and they care about you. My dog was attacked by two pit bulls that had an irresponsible owner. He was in really bad shape. He made a full recovery and I attribute that to his care given by Dr. Estes and staff at Michigan Road Animal Hospital @ Crooked Creek. They provide excellent medical care for your fur kids and they are very patient with your questions and very informative regarding treatment plans/treatment options. Highly recommend. Read Less

Every member of this staff goes out of their way to make sure not only the animals are comfortable but the family is as well. I truly appreciate how they care for our dogs every time we go there. Dr. Duncan and his staff have been absolutely wonderful to work with and we are extremely happy to have a wonderful Dr. treat our pups. Read Less

This place will lie to you and try to have you pay for services that your dog does not need so be careful when dealing with them and check your billing statement. They are high priced for the level of service they "provide"; and further more they will say your dog needs a test ran that is completely unnecessary. They did this to me and I refuse to pay for a test that was not needed especially if i asked before hand if my dog needed it and you lie and say he does. So in all they will smile in your face at the same time lie to you and then charge you how they please... At least this has been my experience. Read Less

I've used MRAH for my pet care for many years and have found the staff to be friendly and caring. I drive out of my way for my Sage and Andrew to see Dr. Nicole Fletcher, who I have followed from another Vet hospital, due to her loving, caring nature and knowledge of her field.Thank you Dr. Fletcher and MRAH for the many years of good service.D. Wright Read Less