Vca West 86Th St Animal Hospital in Indianapolis directs veterinary care through a balance of clinical priorities and caregiver energy—serving communities across Indiana. In the initial moments of each visit staff members examine pacing vocalization physical posture and eye behavior to determine their approach. Physical evaluations include hydration level coat inspection oral status core strength limb motion and balance control. Structured conversations enable owners to record observations which include recent social behavior appetite variance noise sensitivity and sleep disruption as key variables. Vca West 86Th St Animal Hospital delivers an extensive range of services including diagnostics preventive screenings dental work minor procedures post-op support and chronic condition tracking. The number of household pets, caregiver availability, and post-visit emotional processing requirements all influence staging adjustments. Families perform at-home follow-ups with reduced confusion through the use of detailed instructions and visual diagrams. Schedules are fluid. Pet owners should modify their strategies whenever necessary based on their animal's adaptation progress. The implementation of optional check-ins combined with asynchronous updates helps maintain healthcare progress without inducing unnecessary stress. Support includes printed summaries communication tiering and pain behavior maps to guide next steps. Vca West 86Th St Animal Hospital delivers veterinary services across Indianapolis and Indiana that align with household capacities by respecting both animal signals and caregiver realities in every interaction.
Services
Boarding
Dental
Euthanasia
Grooming
Laboratory
Surgery
Vaccinations
Reviews
Taylor
22 Apr 2024
REPORT
have used VCA for a long time. Dr. Reed has always been very knowledgeable. However, I found office manager Jill to be callous and unprofessional. I had a service completed last year for 467$. when I ... Read More
have used VCA for a long time. Dr. Reed has always been very knowledgeable. However, I found office manager Jill to be callous and unprofessional. I had a service completed last year for 467$. when I came for the same service barely a year later, they tried to charge 630$. This price does not match the vets in the area, and they are now charging $95 for an office visit. Upon speaking with the manager about how I was told prices and process were the same, she said she could not confirm who would have told me this, but their prices are their prices and that theyve gone up TWICE this year alone. Unfortunately, I feel this vet is exploiting families, and not telling clients they have raised prices until the appointment. Clients should not have to continue to ask if their prices have gone up, it should be told to clients when appointments are scheduled what the fee is at least for the office visit. this is unprofessional and I would not recommend you use this vet. And if you ever have to interact with Jill the office manager, goodluck to you. Go to Pet wellness clinic instead, same quality services without price gouging you, you are always told prices upfront, better office staff too. they charged 353$, not 630$ for a health certificate. Read Less
Nick and Aliza DeLaRosa
13 Jul 2018
REPORT
They've helped get my newly adopted pit back to good health. Very friendly and knowledgeable staff. Clean. If it's your first time, you can get a free pet exam.
Bryan Kuhn
13 May 2018
REPORT
We had to put our dog to sleep and they we very compassionate during this difficult time for us. I highly recommend them.
Margaret Smoller
12 Apr 2018
REPORT
The best vet care I have seen in 50 years!! ALL of the staff here is kind, friendly and knowledgeable.
Credimiv Nekomata
26 Mar 2018
REPORT
Setting everything up is a breeze. When i take my dogs here we're usually in and out in a hour. Good advice and good plans for your fur babies.
Vanessa Wilson
13 Mar 2018
REPORT
Dr. Towns & team, also Dr. Reed were wonderful veterinarians who cared for my pet that passed away.
Cheryl Louks
14 Feb 2018
REPORT
It is with heavy heart that I am posting today as we had to say goodbye to our beloved dog Daisy after 15 years. The staff, Dr Towne and Dr Haas were amazing. They provided compassion, knowledge and a... Read More
It is with heavy heart that I am posting today as we had to say goodbye to our beloved dog Daisy after 15 years. The staff, Dr Towne and Dr Haas were amazing. They provided compassion, knowledge and a serene setting for me to snuggle her and say our goodbyes!. Awesome, caring group of people. Read Less
Emily Sledge
9 Feb 2018
REPORT
I was sent here, with my doggy, in a panic. I was sent by another clinic for "emergency surgery." When I arrived I was greeted by a very calm staff, who made me and my doggy right at home. The doctor ... Read More
I was sent here, with my doggy, in a panic. I was sent by another clinic for "emergency surgery." When I arrived I was greeted by a very calm staff, who made me and my doggy right at home. The doctor was amazing and reassured me that no surgery was needed. I was sent home with antibiotics and much more money left in my pocket. Read Less
Elmer Lopez
6 Apr 2017
REPORT
Now, I've never been the kind of person to take my dogs to a vet unless necessary. I've also never had to lose a dog. But I did 3 days ago... One of the worst days in my life, my dog had been bitten a... Read More
Now, I've never been the kind of person to take my dogs to a vet unless necessary. I've also never had to lose a dog. But I did 3 days ago... One of the worst days in my life, my dog had been bitten and fatality wounded. We found this clinic on Google, and thank God we did. Our day started of so well. But tragedy struck and we were forced to look for a vet in a split of a second. We found this place at 7:40 pm and raced here, we arrived and as soon as we walk through the door and they saw my dog hurt they took her from my arms and started medical treatment. Sadly my dog needed surgery, the cost would have been over a thousand. We only had one choice and with tears in my eyes and a heavy heart I made it. The vet was understanding and sympathetic, I could see it pained her to see me and my wife make the hardest decision a dog owner could make.we put our dog to sleep that day, the staff saw how hurt we were. But everything that they could have done right they did. The cost... I really didn't care, but in my mind not too high. Not only this but 2 days later we received a card, from the staff. Thank you Jessica, Chelsea, CSR, and Dr. Katharine Watson Thank you all. I will be returning for anything my dogs will ever need. Read Less
Newlyn Erratt
2 Apr 2017
REPORT
I've been pretty happy with the services I've received at this veterinarian. The staff is usually pretty friendly and I feel like they all have my pet's best interests in mind.
markese winfield
6 Mar 2017
REPORT
I had a bad experience with dealing with the facility on W 86 st, I called in for a refill on medication for my dog and the lady who answered the phone must of been having a bad day, she was very rude... Read More
I had a bad experience with dealing with the facility on W 86 st, I called in for a refill on medication for my dog and the lady who answered the phone must of been having a bad day, she was very rude. I ask them to cut the pills in half as they always do and when I came to pick the medicine up, they charged me a 5 dollar fee for cutting the pills in half. I asked why the fee was different from previous times I refilled and the lady said the doctor added the charge. I asked to speak to the doctor because I didn't think it was fare without giving me an option to decide if I want to pay extra or not. The doctor would not come and talk to me and he refused to take the fee off. I am pissed off because they don't care about the care of their patients they see! Read Less
Ashley Rodriguez
19 Feb 2017
REPORT
Only gave 2 because at least the did the c section on my dog and got pups out...The c section was great. It is that stupid @$$ vet that made the experience the worst possible. The Michigan St clinic t... Read More
Only gave 2 because at least the did the c section on my dog and got pups out...The c section was great. It is that stupid @$$ vet that made the experience the worst possible. The Michigan St clinic treats people better...So why pay so much money for a terrible time. If they don't like you asking questions and wanting to know everything they yell at you and have a horrific attitude. I'm not sure about other people but I think if you have puppies that die you would want to see them and I also believe that if a pup has a defect that they should still consult with you before taking matters into their own hands. Two stars are way too many and I will never take my services to them again. The only decent person was the woman at the desk. I'm glad that there are more than one animal hospitals. I called another vet who were the same company me being pissed from lack of information and him saying he wouldn't allow us to see the deceased pups and that he put a pup down without consulting me and explaining reason prior and this vet comes out the door screaming at my husband and myself. Read Less
brayden stewart
19 Feb 2017
REPORT
Only gave 2 because at least the did the c section on my dog and got pups out...The c section was great. It is that stupid @$$ vet that made the experience the worst possible. The Michigan St clinic t... Read More
Only gave 2 because at least the did the c section on my dog and got pups out...The c section was great. It is that stupid @$$ vet that made the experience the worst possible. The Michigan St clinic treats people better...So why pay so much money for a terrible time. If they don't like you asking questions and wanting to know everything they yell at you and have a horrific attitude. I'm not sure about other people but I think if you have puppies that die you would want to see them and I also believe that if a pup has a defect that they should still consult with you before taking matters into their own hands. Two stars are way too many and I will never take my services to them again. The only decent person was the woman at the desk. I'm glad that there are more than one animal hospitals. I called another vet who were the same company me being pissed from lack of information and him saying he wouldn't allow us to see the deceased pups and that he put a pup down without consulting me and explaining reason prior and this vet comes out the door screaming at my husband and myself. Read Less
Brigid Kirlin
15 Feb 2017
REPORT
My precious Irish Setter Genevieve (a.k.a. Genny - pictured below outside of their clinic) had a relatively rare disease and every single veterinarian at VCA who took care of her was absolutely stella... Read More
My precious Irish Setter Genevieve (a.k.a. Genny - pictured below outside of their clinic) had a relatively rare disease and every single veterinarian at VCA who took care of her was absolutely stellar. They kept her alive long after we expected. We had to put her down eventually, and Dr. Petersmann made the process very painless for both her and my family. We now take our new dog Celeste there and have experienced nothing but five-star treatment! Read Less
Tyana Harland
5 Jan 2017
REPORT
They took such good care of My daughters dog. They really are passionate about their work.
Jeannette Hernandez
20 Oct 2016
REPORT
I have been taking my dog there for 6 years. I love my new Vet she is great and they make it very easy to make appointments etc.
Ann Neilsen
2 Jun 2016
REPORT
We have used these vets for both emergencies and for our regular veterinary care. They were extremely compassionate when caring for two very ill dogs who eventually had to be put down. They have alway... Read More
We have used these vets for both emergencies and for our regular veterinary care. They were extremely compassionate when caring for two very ill dogs who eventually had to be put down. They have always gone above and beyond and offer state of the art care or refer you if necessary. I noticed that one reviewer complained about price. They have always worked with us to keep costs down and not charged us for things they could and should have. We have seen a number of the vets and the care we have received for four animals now has been excellent. We recommend them to everyone, especially for emergencies. I don't think there is a better emergency vet in Indianapolis. Read Less
Vca West 86Th St Animal Hospital in Indianapolis directs veterinary care through a balance of clinical priorities and caregiver energy—serving communities across Indiana. In the initial moments of each visit staff members examine pacing vocalization physical posture and eye behavior to determine their approach. Physical evaluations include hydration level coat inspection oral status core strength limb motion and balance control. Structured conversations enable owners to record observations which include recent social behavior appetite variance noise sensitivity and sleep disruption as key variables. Vca West 86Th St Animal Hospital delivers an extensive range of services including diagnostics preventive screenings dental work minor procedures post-op support and chronic condition tracking. The number of household pets, caregiver availability, and post-visit emotional processing requirements all influence staging adjustments. Families perform at-home follow-ups with reduced confusion through the use of detailed instructions and visual diagrams. Schedules are fluid. Pet owners should modify their strategies whenever necessary based on their animal's adaptation progress. The implementation of optional check-ins combined with asynchronous updates helps maintain healthcare progress without inducing unnecessary stress. Support includes printed summaries communication tiering and pain behavior maps to guide next steps. Vca West 86Th St Animal Hospital delivers veterinary services across Indianapolis and Indiana that align with household capacities by respecting both animal signals and caregiver realities in every interaction.
have used VCA for a long time. Dr. Reed has always been very knowledgeable. However, I found office manager Jill to be callous and unprofessional. I had a service completed last year for 467$. when I ... Read More
have used VCA for a long time. Dr. Reed has always been very knowledgeable. However, I found office manager Jill to be callous and unprofessional. I had a service completed last year for 467$. when I came for the same service barely a year later, they tried to charge 630$. This price does not match the vets in the area, and they are now charging $95 for an office visit. Upon speaking with the manager about how I was told prices and process were the same, she said she could not confirm who would have told me this, but their prices are their prices and that theyve gone up TWICE this year alone. Unfortunately, I feel this vet is exploiting families, and not telling clients they have raised prices until the appointment. Clients should not have to continue to ask if their prices have gone up, it should be told to clients when appointments are scheduled what the fee is at least for the office visit. this is unprofessional and I would not recommend you use this vet. And if you ever have to interact with Jill the office manager, goodluck to you. Go to Pet wellness clinic instead, same quality services without price gouging you, you are always told prices upfront, better office staff too. they charged 353$, not 630$ for a health certificate. Read Less
Nick and Aliza DeLaRosa
13 Jul 2018
REPORT
☆☆☆☆☆
REPORT
They've helped get my newly adopted pit back to good health. Very friendly and knowledgeable staff. Clean. If it's your first time, you can get a free pet exam.
Bryan Kuhn
13 May 2018
REPORT
☆☆☆☆☆
REPORT
We had to put our dog to sleep and they we very compassionate during this difficult time for us. I highly recommend them.
Margaret Smoller
12 Apr 2018
REPORT
☆☆☆☆☆
REPORT
The best vet care I have seen in 50 years!! ALL of the staff here is kind, friendly and knowledgeable.
Credimiv Nekomata
26 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Setting everything up is a breeze. When i take my dogs here we're usually in and out in a hour. Good advice and good plans for your fur babies.
Vanessa Wilson
13 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Towns & team, also Dr. Reed were wonderful veterinarians who cared for my pet that passed away.
Cheryl Louks
14 Feb 2018
REPORT
☆☆☆☆☆
REPORT
It is with heavy heart that I am posting today as we had to say goodbye to our beloved dog Daisy after 15 years. The staff, Dr Towne and Dr Haas were amazing. They provided compassion, knowledge and a... Read More
It is with heavy heart that I am posting today as we had to say goodbye to our beloved dog Daisy after 15 years. The staff, Dr Towne and Dr Haas were amazing. They provided compassion, knowledge and a serene setting for me to snuggle her and say our goodbyes!. Awesome, caring group of people. Read Less
Emily Sledge
9 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I was sent here, with my doggy, in a panic. I was sent by another clinic for "emergency surgery." When I arrived I was greeted by a very calm staff, who made me and my doggy right at home. The doctor ... Read More
I was sent here, with my doggy, in a panic. I was sent by another clinic for "emergency surgery." When I arrived I was greeted by a very calm staff, who made me and my doggy right at home. The doctor was amazing and reassured me that no surgery was needed. I was sent home with antibiotics and much more money left in my pocket. Read Less
Elmer Lopez
6 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Now, I've never been the kind of person to take my dogs to a vet unless necessary. I've also never had to lose a dog. But I did 3 days ago... One of the worst days in my life, my dog had been bitten a... Read More
Now, I've never been the kind of person to take my dogs to a vet unless necessary. I've also never had to lose a dog. But I did 3 days ago... One of the worst days in my life, my dog had been bitten and fatality wounded. We found this clinic on Google, and thank God we did. Our day started of so well. But tragedy struck and we were forced to look for a vet in a split of a second. We found this place at 7:40 pm and raced here, we arrived and as soon as we walk through the door and they saw my dog hurt they took her from my arms and started medical treatment. Sadly my dog needed surgery, the cost would have been over a thousand. We only had one choice and with tears in my eyes and a heavy heart I made it. The vet was understanding and sympathetic, I could see it pained her to see me and my wife make the hardest decision a dog owner could make.we put our dog to sleep that day, the staff saw how hurt we were. But everything that they could have done right they did. The cost... I really didn't care, but in my mind not too high. Not only this but 2 days later we received a card, from the staff. Thank you Jessica, Chelsea, CSR, and Dr. Katharine Watson Thank you all. I will be returning for anything my dogs will ever need. Read Less
Newlyn Erratt
2 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I've been pretty happy with the services I've received at this veterinarian. The staff is usually pretty friendly and I feel like they all have my pet's best interests in mind.
markese winfield
6 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I had a bad experience with dealing with the facility on W 86 st, I called in for a refill on medication for my dog and the lady who answered the phone must of been having a bad day, she was very rude... Read More
I had a bad experience with dealing with the facility on W 86 st, I called in for a refill on medication for my dog and the lady who answered the phone must of been having a bad day, she was very rude. I ask them to cut the pills in half as they always do and when I came to pick the medicine up, they charged me a 5 dollar fee for cutting the pills in half. I asked why the fee was different from previous times I refilled and the lady said the doctor added the charge. I asked to speak to the doctor because I didn't think it was fare without giving me an option to decide if I want to pay extra or not. The doctor would not come and talk to me and he refused to take the fee off. I am pissed off because they don't care about the care of their patients they see! Read Less
Ashley Rodriguez
19 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Only gave 2 because at least the did the c section on my dog and got pups out...The c section was great. It is that stupid @$$ vet that made the experience the worst possible. The Michigan St clinic t... Read More
Only gave 2 because at least the did the c section on my dog and got pups out...The c section was great. It is that stupid @$$ vet that made the experience the worst possible. The Michigan St clinic treats people better...So why pay so much money for a terrible time. If they don't like you asking questions and wanting to know everything they yell at you and have a horrific attitude. I'm not sure about other people but I think if you have puppies that die you would want to see them and I also believe that if a pup has a defect that they should still consult with you before taking matters into their own hands. Two stars are way too many and I will never take my services to them again. The only decent person was the woman at the desk. I'm glad that there are more than one animal hospitals. I called another vet who were the same company me being pissed from lack of information and him saying he wouldn't allow us to see the deceased pups and that he put a pup down without consulting me and explaining reason prior and this vet comes out the door screaming at my husband and myself. Read Less
brayden stewart
19 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Only gave 2 because at least the did the c section on my dog and got pups out...The c section was great. It is that stupid @$$ vet that made the experience the worst possible. The Michigan St clinic t... Read More
Only gave 2 because at least the did the c section on my dog and got pups out...The c section was great. It is that stupid @$$ vet that made the experience the worst possible. The Michigan St clinic treats people better...So why pay so much money for a terrible time. If they don't like you asking questions and wanting to know everything they yell at you and have a horrific attitude. I'm not sure about other people but I think if you have puppies that die you would want to see them and I also believe that if a pup has a defect that they should still consult with you before taking matters into their own hands. Two stars are way too many and I will never take my services to them again. The only decent person was the woman at the desk. I'm glad that there are more than one animal hospitals. I called another vet who were the same company me being pissed from lack of information and him saying he wouldn't allow us to see the deceased pups and that he put a pup down without consulting me and explaining reason prior and this vet comes out the door screaming at my husband and myself. Read Less
Brigid Kirlin
15 Feb 2017
REPORT
☆☆☆☆☆
REPORT
My precious Irish Setter Genevieve (a.k.a. Genny - pictured below outside of their clinic) had a relatively rare disease and every single veterinarian at VCA who took care of her was absolutely stella... Read More
My precious Irish Setter Genevieve (a.k.a. Genny - pictured below outside of their clinic) had a relatively rare disease and every single veterinarian at VCA who took care of her was absolutely stellar. They kept her alive long after we expected. We had to put her down eventually, and Dr. Petersmann made the process very painless for both her and my family. We now take our new dog Celeste there and have experienced nothing but five-star treatment! Read Less
Tyana Harland
5 Jan 2017
REPORT
☆☆☆☆☆
REPORT
They took such good care of My daughters dog. They really are passionate about their work.
Jeannette Hernandez
20 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I have been taking my dog there for 6 years. I love my new Vet she is great and they make it very easy to make appointments etc.
Ann Neilsen
2 Jun 2016
REPORT
☆☆☆☆☆
REPORT
We have used these vets for both emergencies and for our regular veterinary care. They were extremely compassionate when caring for two very ill dogs who eventually had to be put down. They have alway... Read More
We have used these vets for both emergencies and for our regular veterinary care. They were extremely compassionate when caring for two very ill dogs who eventually had to be put down. They have always gone above and beyond and offer state of the art care or refer you if necessary. I noticed that one reviewer complained about price. They have always worked with us to keep costs down and not charged us for things they could and should have. We have seen a number of the vets and the care we have received for four animals now has been excellent. We recommend them to everyone, especially for emergencies. I don't think there is a better emergency vet in Indianapolis. Read Less