Munster Animal Hospital

Came in a few days ago with my cat who's been having dental issues..Got premium care from start to finish.. Couldn't have asked for better..My cat was very temperamental before he had his surgery..He is now like a differant animal...The staff and the vets all made me feel very at ease with the situation and couldn't have been more professional..We are so appreciative and greatful for the care we received!! Thank you so much Munster Animal Hospital!!😺 Read Less

I like to bring our dog here even to just pick up meds. The entrance in front of the desk is a big open space. A great place for the dogs and cats to meet new friends. They sell really unusual stuff for cats and dogs, also. They are animal lovers...as they should be. Read Less

Love the staff here. Everyone is so amazing and really cares about our fur babies. They treat our babies like their own. The doctors are always available to answer any of our questions. Receptionists are the best!!!!!! Read Less

My dogs love Dr Sharp! He takes the time to figure out the problem and listens to me with all of my concerns. They have a forever client! I know they are pricey at times but I would pay it 3 times fold, because you get what you pay for. Great job Dr Sharp you truly are a gem and I am thankful to find such a caring vet for my fur kids! Read Less

We have been bringing pets there for quite sometime for convenience. Which that is all its good for. Have brought my cat repeatedly for the same thing. Two days ago did the same thing. No help again. Sadly now have to put my girl to sleep. Thanks for nothing. . Read Less

You truly can't ask for a better, cleaner, and smarter facility. With cutting edge knowledge/technology and smart and helpful staff...it's no wonder the dog loves it here. From grooming, to boarding, (where they have fresh air circulating so no pet germs are spread), to vet visits, to the day we had to put our little guy down. Staff is so helpful, loving, fun and caring. I wouldn't go anywhere else! Read Less

HORRIBLE!! I'm giving 1 star for the staff behind the counter. I took my American Bullie here because he hadn't eaten for a day and had started to drool and was very lethargic. The Vet ran several test and when I questioned her as to what these test were going to tell us she got irritated with me. She insisted we do SEVERAL more test!!! X-ray's etc. Our visit cost us $450.00 due to countless unnecessary test and they NEVER "discovered" what was wrong with our dog???? We left there without any explanation as to what was wrong with our dog. She tried to make us fear the worst i.e... kidney failure etc. I will NEVER return or recommend this place! Read Less

Fantastic Staff, all know what and how to take care of owners and pets and treat all like family, Thank You MAH You gave our 15 Year old Cat a new lease on life and She is hope and enjying life again.........Thanks to all there...... Read Less

While driving home from the South Shore station in Hammond on Monday, 1/30, i, along with a lady living in the neighborhood, came across a young female Pomeranian, apparently scared and confused. It took us, and eventually a few neighborhood kids, about a half hour to finally catch her. I took her and she was very grateful when she realized that we were trying to help. I took responsibility to get her someplace safe. After a couple of stops, i was able to leave her here. I am convinced that she is safe. We were a little surprised that there wasn't anyone searching for her, but she will be well looked after and hopefully make it home. I am sure someone is missing this little lady. Read Less

I'm not a customer of Munster Animal hospital but i contacted them today because my dog takes heart medicine my regular vet didn't have in stock due to a nation wide shortage called numerous vets they didn't have it called Munster vet they refused to help even though they have in stock but there is good news my vet went out of his way to find it for me I got goes to show unless they don't make money from you they won't help never been to muster vet and never will Read Less

I took my German Shepherd all her life. In the beginning, they helped me out when I thought it was her time to pass on. I kept her alive 8 years. Along the way, it was becoming quite alot of money to keep her alive. Munster kept wanting to "do what they could" but at a cost. I figured out away myself to do so. They were astonished when I didn't follow their advice. In the very end when it was that time for her to pass, Munster drained me for every dime and still wanted to even when she was in great pain! I put her to rest which was the right thing to do even though Munster wanted to keep a guinea pig theory going. I have a new puppy now who will not be going there! Read Less

TERRIBLE! My dog woke up whining when she'd move so I called the regular vet office, but that vet was on vacation. Sort of in a panic not knowing if it was serious, I didn't want to chance driving out there to see another vet and being stuck in traffic due to the bad weather & decided to go 5 minutes from home.The vet checked her ears & she had an infection. Then he wanted her to stand up but she was whining & he seemed frustrated that it took her a minute. He said they had to do bloodwork for the pain med which would cost $150. I said it's usually about $75, he assured me it's the same price as other places (not true). This visit was $380, which seemed very high. I called the regular vet to make a follow-up appt & asked how much for bloodwork, $74 (double at Munster). When telling a friend about the price, they said I got ripped off paying $70 for antibiotics. We called 5 local vets, looked up 2 online sites, the highest price for the same medication was $12. I thought Munster made a mistake with the price (how foolish of me). When calling to question it, the lady I spoke to was said it's the same price as anywhere else. I told her she can look at the 2 sites online to see their prices to see how much they overcharge. This incident made me remember why I stopped taking my dog here when she was a puppy and I was so happy to find the vet she's been going to who cares about your pet and not just your money. I would never go to this place again! Read Less

Is this the cheapest place to take your pet? No. But the little bit more that you pay at Munster Animal Hospital is worth every penny. The staff actually care about you and your pet and genuinely want to do what is BEST for your pet, not what will get them the most money. The best part is that they treat your pet the same way you do: like it's part of the family. Keep up the good work guys. Read Less

Second cancellation for my dogs acupuncture appointment to try to get her back legs working again. I was told she needs this at least once a week to be effective but if they can't get to her at least once a week after I get off of work then what am I paying for? I thought I found a vet I'd be with for years to come,I left my last vet for good for this reason. Sigh......I cancelled the remaining appointments. Have to find someone else. Read Less

The most insensitive vet I've ever been to.  My 5 year old cat was having some urinary tract issues and had some crystals.  I could tell he was in pain but still purring and walking around.  Dr. Sarah Withey examined him and advised he needed fluids, overnight care, and some medications.  I agreed but when I saw the $900 quote, I told her I was in between jobs  (in the animal care field) and asked if they could work with me.  Withey basically shrugged and said the words "well then you may want to look into euthanasia".   WHAT?  This is my 5 year old otherwise healthy, energetic, cat.  They did not offer care credit or to reduce the bill at all.  I ended up going somewhere else and paid less than $300 for an overnight stay, fluids, take home meds and special food. Best part is- I am now an animal control officer in the area.  Whenever someone mentions Munster I tell them my story and warn them NEVER to give Munster their business :).  Oh and in case you're wondering Dr. Withey, he is a happy, healthy cat. Read Less

All they have ever cared about is money! Trust me find a small local vet you will get someone who CARES and is not money hungry. If you go here a few times you will notice what they are really about NEVER NOT ONCE did i hear oh we will try to help or think of my pet or my pocket book for that matter. I had a small vet who would always try to answer questions for free and give sound advise for free. Not MUNSTER! Nothing! Read Less

I brought our 14 year old long coated German Shepherd, Gracie in for grooming today. She gets tired pretty fast and is not the easiest dog to groom. Jamie had lots of patience with her and did a great job. Great group of people there. Thanks Jamie, and all the MAH staff. Definitely recommend. Read Less

My husband and I (along with other family members and friends) have been taking our pets here for years. My cat gets a little bit of a bladder problem once in a while. It happened again and I tried to order her meds online and called the hospital to inform them that my parents are currently watching my cat. They denied me because they just wanted her to come in and probably run tests, give her shots and jack up the vet bill. I asked for one favor after years of having my pets as patients. I could not reason with them and they do not care that my poor cat just needs a simple prescription. I told them I will not be back and their reply was simply "okay". I am very disappointed but I WILL get my pet the medicine she needs today no thanks to them. Read Less

I found a kitten on the side of the road.  Her nose and eyes were running with yellow goo and she had a sneeze/cough.  Brought her in w/o an appointment and was seen 5 minutes later.  The front desk staff were are lovely and sweet.  The nurses in the back were kind and helpful.  Dr. Han is a nice man and took a good amount of time to talk to me about my new kitten and what was wrong with her.  More nurses came in to see the kitten and brought her food while we waited for her test results (feline aids and leukemia) to come back.  She had pottied in her box, so they threw out the blanket I had brought with us (at my request) and gave us a towel to take home.  Very sweet and generous staff.  They gave her a bath and applied her heart worm medication.  Two blood tests, three medications, a bath, and a nail clipping ran me $225.  I did have sticker shock, but I'm not sure that it would have been cheaper elsewhere. Read Less

We took our beloved Maltese, Barney, to Munster Animal Hospital for 9 yrs. (we adopted him when he was 2) All the gals there are so caring and friendly and Dr. Withey is absolutely the greatest.....sadly we had to have Barney put to sleep....there wasn't a dry eye in the hospital...everyone came in to us and expressed their condolences....and it was genuine....we now have a Maltese/Terrier (terror) mix....on our way home with him, we had to stop by and show off our little ball of white fluff to everyone...they were so excited to meet Bailey our 6 lb cutie...they all said they knew we'd have to have another four legged addition to our family...I wld not hesitate to recommend Munster Animal Hospital to anyone...I agree with you Erin, the staff is like family!!!!! Read Less

Like other reviews  I feel like they are very money hungry every time I'm in there my dog needs some unnecessary test or vaccine or shot that should be optional but they say is required. Also I feel like you have to be in there for a very specific reason not once have they checked my dogs teeth like at Hobart. Also the checkout process is a bit strange and takes too long but the ladies at the front are nice so it kind it equals out. Read Less

I have been bringing my dogs to Munster for about 15 years. The staff has become like family. They are always very welcoming and compassionate and put the wellbeing of the animals first. When my dog passed away a few weeks ago, the ladies cried with me. The only "con" I see is that they can be pricey. But I do believe that you get what you pay for. I have used them for boarding and could not be happier. Keep up the great work.Read Less

I had been taking my Siberian Husky there since 1998 and they took the best care of him until he went to heaven. Now my 6 year old Maltipoo is a patient there and they have always taken care of any issue to my 100% satisfaction. I've been a firmBeliever that you pay for what you get and yes this place isn't cheap but it's well worth the health of my pets. Read Less

I cannot believe you guys put down a perfectly healthy young dog , because the owner surrendered the dog . You could have put the dog for adoption , instead of putting them down !! What kind of animal hospital would do things like this ? So someone came to your hospital and said oh i can't take care of this dog , just put them down . And you agreed to this ?? Seriously ?? Put the dog up for adoption !! If was young , cute , healthy dog .. i am sure someone would be willing to give this dog a home instead of you guys agreed to put them down . If i were in Indiana i would have taken the dog myself , but that dog never stood a chance because the owner brought it there and you just agreed to put him down !! Shame on you Munster Animal Hospital !!!! Read Less

I have bee going to MAH for 18 years and have always had excellent  care. Dr. Han saved my chihuahua, after the emergency  vet in Schererville  miss diagnosed him three times. I thought  I  was going to have to  put him down  and with one examination  he was correctly diagnosed  and treatment was started.  After six months of treatment  he is back to his normal self. This is one example  of the excellent  treatment  I received  at MAH.:) Read Less

I really like Munster Animal Hospital.  My only complaint would be that I feel the doctors can come across as judgy, which I don't really appreciate.  I do the best I can with my dogs, but when I go there, I feel that I'm being looked down on for the care I give my dogs (just by the doctors).  The desk staff is very friendly and nice.  When my golden passed 5 years ago, the staff was very kind with us, which I really appreciated, and is why I will always go here. Read Less

Reason for a 3 stars- The grooming is amazing! My dog loved going to them to get groomed, they loved her. Never had a problem with them...Here is the 3 stars.... The VET he is very rude and just nasty. My dog is a cocker, and she needed special attention to her ears. He hurt her and shoved the scope into her ear and just was very hard on her. Every time she has gotten sick, was always pills. She got sick a few times and I never gave her any more pills they recommend. I think they try killing their pets! Ever since then I have been taking her to a new vet out in IL who took good care of her. The staff up front is very nice, caring and know what they are doing. The vets are just terrible! Do not recommend them if you need a vet. Read Less

Munster Animal Hospital is one of the only animal clinics around the nearby area that take walk-ins so they were able to see my cat same day. The vet techs and the vet, Dr. Clubine, were very friendly and explained pretty clearly what was going to be done. However once we went to check out is when my mind was blown: $275 for an exam, 2 radiographs, a shot of antibiotics, a shot of an anti-inflammatory and a fitted cone. Now this may actually be one of the cheaper vets around the area (the exam cost was around the same as most clinics but the X-ray cost was lower -- I called around before coming in), but the expenses do add up quickly and they don't really give you a heads up on how much things will be until your visit is over. I was desperate for a vet to check my cat today or else I would have waited to see my affordable vet in Indianapolis. Read Less

My four legged babies love this place! Front desk: The day crew is phenomenal! Barb, Kaitlyn,  Patty & Sandy,  they're so compassionate,  helpful,  warm & welcoming. My little guy suffers from allergies & has seen almost every veterinarian in there.  No complaints,  everyone is so compassionate & loving. My baby girl is very scared of men,  she has seen Dr. Han, he has a very soft voice & she does great. Melissa the vet tech rocks!!!!!  My dogs never yelp during shots& last, but not least,  Jamie in grooming is AWESOME!  My babies see her coming around the corner,  tales wag, they smile & are so excited.  She's so loving!  My over all review,  5 stars x 100! Love you guys! Read Less

I adopted a rottweiler and she had all of her shots. I took her for her last successful round of vaccinations and she was quite healthy. Four months after her shot she developed parvo! For those who have never heard of Parvo please don't google it, because it's gross. Well, she was gravely ill and I took her to Munster Animal Hospital. I was on my last dime at that point in my life, but I wasn't going to let her die. When the vet examined her he stated that she needed to be admitted. I explained that I was very low on funds and wanted to know what services they would provide if she was admitted instead of being brought back each day for treatment? He said,"If she needs immediate care we will provide it and you will be charged according to what happens, if not you can have her cremated." He tapped the top of the freezer that was behind me, which I'm assuming was where they kept deceased animals awaiting cremation. I was devastated. I said,"I will bring her in for the IV treatments." He said,"Your dog couldn't have recieved her vaccinations if she caught parvo." I said,"She had all of her shots. Am I correct that certain breeds like rottweilers, german shepherds, pit bulls, and dobermans are more likely to catch parvo even with vaccinations?" He didn't say anything, because he knew I was right. A moment later he said,"This happened, because you didn't get your dog the proper vaccinations." *shakes head* Why did this Dr. feel like it was okay to be accusatory towards me (a new customer) when he was well aware that he could be wrong? Why did he pitch a sales tactic by telling me that my dog would die and could be cremated, if I didn't want round the clock services, which I could not afford at the time? I've never had a doctor let alone a vet speak to me in such a callus and disrespectful tone! I'm surprised this vet is still in business after all these years. *****Note: After this incident I walked out with my dog crying and called my original vet and he agreed to see her even though he had originally stated he couldn't take anymore parvo cases. When he saw her he agreed outpatient care would be fine. My dog survived. She received IV treatments daily costing me over $600, which I didn't mind spending to save her life. If I would have left her at the other vet overnight the guy could have told me he did anything and I would have been obligated to pay for it, which could have resulted in a bill for several thousand dollars! I've heard stories about stuff like that. Read Less

I'm sorry, you won't accept my other vet's paperwork? You're going to run all of these redundant and unnecessary tests on my dog? You're revaccinating my dog?! It's almost laughable how transparent their efforts to upsell are, assigning "necessary" procedures and tests. And at the end of it, you're not even sure if they actually critically looked at your animal because you've spent the entire time waiting in the lobby, then the office, between tests. You can find less expensive and more thorough vets in the area, including Chicago. I'm from New York but have been here for work the last few months, and even in NYC, the most expensive city in this country, I currently have a cheaper, better vet. If you're going to charge such a high premium, provide a premium service, not this amateur act. Read Less

I just left from my 3rd visit from this animal hospital. The first two times my cats saw Dr Withey and this third time they saw Han. Also for grooming April is amazing and great with my cats. 5 stars for her and she leaves my cats looking so cute with their lion cuts and bow. Only have your pet see Dr. Withey! She knows what she is doing and is very friendly. With her I felt my cats were in safe hands to get treated and I felt like she genuinely cared about my cats. 5 stars for dr Withey Dr. Han is horrible and rude exactly like the reviews say.  Seriously all the bad reviews about him reflect what I experienced right now with my visit.  He doesn't even sound like he knows what he is doing. I just left and will never let my cats see Han again. I even expressed my dissatisfaction to the reception about him.  ZERO STARS FOR HAN! you need to get your license taken away after what I read on yelp and experienced. Read Less