The staff is very caring, friendly, & professional. They went above & beyond to care for my dog. I will always take my pets & refer my pet loving friends to Dr. Flanders.
dackelmommy H
23 Jun 2018
REPORT
A quick in/out experience, normally, which is good for all pets as they aren’t in the mood to be within a location filled with human/canine/feline voices for a extended period of time.
Jeffery Passage CPA
15 May 2018
REPORT
I had a very positive experience with Dr. Flanders and his staff.
rita mcvey
9 Nov 2017
REPORT
I love Dr. Flanders and his staff. They are always so friendly and helpful. Whenever my cat and I go in with a problem, Dr. Flanders always has the right solution.
Connie Mahin
25 Sep 2017
REPORT
Dr. Flanders has taken care of everything from our puppies to our elder dogs to our elder cats with cancer and a weeks old goat wethered too close (not an easy job)...we have had nothing but good expe... Read More
Dr. Flanders has taken care of everything from our puppies to our elder dogs to our elder cats with cancer and a weeks old goat wethered too close (not an easy job)...we have had nothing but good experiences. Read Less
Marcia Smith
26 Aug 2017
REPORT
My puppy was stung or had an allergic reaction today and was in bad shape.. i came running into VIP and was almost ready to get hysterical. Dr. Flanders never asked about money, he sprung into acyion... Read More
My puppy was stung or had an allergic reaction today and was in bad shape.. i came running into VIP and was almost ready to get hysterical. Dr. Flanders never asked about money, he sprung into acyion calling off the shots needed and how much, HE SAVED MY LIL BABIES LIFE... and didnt even ask what i could afford... he truly cares about animals... we didnt hace a vet before but we do now... THANK U ALL SOOOOO MUCH Read Less
Karl Smith
5 May 2017
REPORT
We took our dog on the open walk-in day because there were some markings on his belly that we were concerned about. The vet barely acknowledged me. He was talking about riding his bike with the staf... Read More
We took our dog on the open walk-in day because there were some markings on his belly that we were concerned about. The vet barely acknowledged me. He was talking about riding his bike with the staff. (The staff was also not very welcoming). He didn't say hello to me or shake my hand or anything. Just asked why I was there. I pointed out the area of concern. And he said "there is nothing wrong with this dog" and continued to talk about riding his bike and walked away. I felt so angry as I was checking out that I actually had to pay $ for the horrible rude treatment I just received. I will never go back to this vet and would never recommend him to anyone. Read Less
Jill Stoeffler-Taxter
14 Jan 2017
REPORT
I can't say enough good things about Dr Flanders and the VIP Staff!! Common sense approach to animal care; affordable pricing! They NEVER push extra or unnecessary services! I have been going here f... Read More
I can't say enough good things about Dr Flanders and the VIP Staff!! Common sense approach to animal care; affordable pricing! They NEVER push extra or unnecessary services! I have been going here for years; all three of my cats have received excellent service and care! If you go to the Tuesday or Thursday Walk-In Clinic you'll be seen as quickly as possible; just don't expect a long appointment if you have a lot of issues; it's a walk in clinic. If you need a lot of time or have a lot of questions; schedule an appointment. The walk in hours are great for routine things like shots and minor issues. Dr Flanders is very educated and up to date on recent treatments. Thanks so much! Read Less
Sam Horton
4 Jan 2017
REPORT
Dr. Flanders was so kind and helpful to my mom and I while dealing with a difficult decision with our precious dog. We are very appreciative to him and the staff for being so very kind and comforting ... Read More
Dr. Flanders was so kind and helpful to my mom and I while dealing with a difficult decision with our precious dog. We are very appreciative to him and the staff for being so very kind and comforting in such a sad time. Read Less
Chrissy Ogborn Spencer
15 Oct 2016
REPORT
I love this place. Dr Flanders is amazing and very good will all my animals. I love the crew he has working with him. As a trucker I am sometimes forced to deal with vets in the big box pet store cha... Read More
I love this place. Dr Flanders is amazing and very good will all my animals. I love the crew he has working with him. As a trucker I am sometimes forced to deal with vets in the big box pet store chains but I ALWAYS come back home to the best clinic, VIP Animal Clinic Read Less
Nick Gipson
15 Sep 2016
REPORT
My dog had severe dry eyes for the last 3 years and has been blind for the last 2 years. Dr. Flanders was our original vet and did a great job while we lived here. After 3 years of miserable experienc... Read More
My dog had severe dry eyes for the last 3 years and has been blind for the last 2 years. Dr. Flanders was our original vet and did a great job while we lived here. After 3 years of miserable experiences with every vet in cape coral, florida, I decided to drive my dog 1200 miles to see Dr. Flanders. He immediately said the eyes need to be removed and should have been years ago. I could have saved mazey years of suffering. 24 hours after surgery and my dog is better than I have seen in years. The professionalism and experience of Dr. Flanders and his staff is top notch. I can not thank them enough! Read Less
Lea Grove
6 Jun 2016
REPORT
Love the office staff and the esp the doctor...he was knowledgeable and very gentle w/ Lola. Also I did not have to wait forever for my appointment...they were running on time so I was in and out in ... Read More
Love the office staff and the esp the doctor...he was knowledgeable and very gentle w/ Lola. Also I did not have to wait forever for my appointment...they were running on time so I was in and out in about 20 min. Great experience!! Will recommend to my family who all have pets! Read Less
Jessica DeWitt
2 Jun 2016
REPORT
We have received outstanding care and service. The staff is always so friendly, prices are reasonable and you can get an appointment quickly. The staff has provided tips and ideas many times via phone... Read More
We have received outstanding care and service. The staff is always so friendly, prices are reasonable and you can get an appointment quickly. The staff has provided tips and ideas many times via phone when issues arise which is greatly appreciated. Recently our cat ate a hair tie and I immediately called and they walked me thru what to do. I called them back when it did not work and they got me in right away. highly recommend VIP animal care! Read Less
Ashley Clinton
6 May 2016
REPORT
Dr. Flanders is awesome! I have been taking all of my animals to him for over 10 years. He is so thorough & really helps you to understand what is best for your pet. As long as I live in Indiana, Dr. ... Read More
Dr. Flanders is awesome! I have been taking all of my animals to him for over 10 years. He is so thorough & really helps you to understand what is best for your pet. As long as I live in Indiana, Dr. Flanders will always be taking care of my fur babies! The office staff & techs are also so welcoming & nice! Read Less
Hillary Brown
3 May 2016
REPORT
I took our puppy in to get vaccinations and had a great experience. After noticing they charged less than half of what another place charged, I looked at the reviews. A couple made me nervous, but I c... Read More
I took our puppy in to get vaccinations and had a great experience. After noticing they charged less than half of what another place charged, I looked at the reviews. A couple made me nervous, but I couldn't have been happier I chose VIP. Everyone there was super nice and helpful! Read Less
Roxann Persing
16 Feb 2016
REPORT
Have been going to Dr. Flanders for years with breeding dogs, rescue dogs, and pet cats and dogs. I go to him because 1) he knows what he is doing and is good at it; 2) he is priced well; 3) he has... Read More
Have been going to Dr. Flanders for years with breeding dogs, rescue dogs, and pet cats and dogs. I go to him because 1) he knows what he is doing and is good at it; 2) he is priced well; 3) he has convenient clinic hours. I do not go to him for him to be my best friend. I do not go to him for psycho therapy. I am getting ready to take my cat in now for his annual visit. Read Less
Ashley Janisse
4 Nov 2015
REPORT
This was the worst experience I have ever had with a vet. The vet was rude and impatient. I have a very nervous cat and she did NOTHING to help soothe her. Unless, you consider aggressively coverin... Read More
This was the worst experience I have ever had with a vet. The vet was rude and impatient. I have a very nervous cat and she did NOTHING to help soothe her. Unless, you consider aggressively covering her with a towel soothing. I tried to hold my cat, Theta, as she gave her shots. The vet tech then aggressively grabbed the back of my cats neck, not exactly soothing. My cat then peed on my lap out of fear. I mentioned this and the vet rudely said, "there is nothing I can do about that." Which, I am aware of and only said that to make YOU aware that you man-handling my cat is NOT soothing her. My cat then ran to the corner of the room, when I tried to pick her up, she was so scared that she bit me. Again, I am okay with her biting me, as long as it's not a member of the staff. The vet then rudely told me that I needed to go get first aid immediately, which is fine. What I did NOT appreciate was hearing your staff shoving her into her kennel, I walked away hysterically crying because I could hear the screams of my cat. I will NEVER be returning to your clinic. My cat and I are still traumatized about this. I can never get her screams out of my head. She has barely moved from the bed since I got her home. I am so upset and will encourage everyone I know and love to NEVER bring their fur babies to your clinic. The only bright spot was your employee, Ashley, taking the time to console me. She seemed to be the only person to show any sort of compassion.Read Less
Stephanie Sutton
9 Oct 2015
REPORT
I can't say enough how much I love everyone at VIP! My husband and I brought our very pregnant dog to see him. Jerry and his staff took excellent care of her. They delivered her babies via c section a... Read More
I can't say enough how much I love everyone at VIP! My husband and I brought our very pregnant dog to see him. Jerry and his staff took excellent care of her. They delivered her babies via c section and saved my baby girl's life. 12 of the puppies, I am happy to say, are doing very well. Nyla is happy, healthy, and gaining her weight back. Thank you for everything you all have done for me and my family!!! Read Less
Nyika Wright
22 Sep 2015
REPORT
Absolutely worst clinic ever! The vet had NO bedside manner, was extremely unsympathetic that we were putting down part of our family, and even exclaimed, "Welp, that's done!" before he was out the ... Read More
Absolutely worst clinic ever! The vet had NO bedside manner, was extremely unsympathetic that we were putting down part of our family, and even exclaimed, "Welp, that's done!" before he was out the door completely... all in front of the children. The office was disgusting, just filthy, and the scented candles we were forced to inhale overpowering. The staff we came in contact with were not in tune with their job nor could they answer simple questions. They were demeaning and the vet accusatory as if we don't have a choice in where we take our loved ones for care. FIRST AND LAST! Read Less
Rachael Davis McCracken
6 Dec 2014
REPORT
Beyond thankful for Dr.Flanders and the staff at VIP!! They nursed our sweet dog, Mia, back to health! Our family is whole again now that she is home!! Everyone was so caring and understanding!! Th... Read More
Beyond thankful for Dr.Flanders and the staff at VIP!! They nursed our sweet dog, Mia, back to health! Our family is whole again now that she is home!! Everyone was so caring and understanding!! Thank you, Thank you, Thank you to ALL of you!!! VIP is the best!!Read Less
Kristi Sullivan Coopshaw
14 May 2014
REPORT
We drive a long distance for Dr Flanders to spay/neuter our puppies and he is an excellent surgeon! In addition, he is caring, compassionate, and knowledgeable with both large and small animals and we... Read More
We drive a long distance for Dr Flanders to spay/neuter our puppies and he is an excellent surgeon! In addition, he is caring, compassionate, and knowledgeable with both large and small animals and we have been very happy with him as our Veterinarian. The staff is always caring and kind, and quick to help or get questions answered for us. We highly recommend VIP Animal Care! Read Less
Donna Hull
14 Mar 2014
REPORT
My dog just came home from there today after having surgery.... I must say, I love the people there and they were very hands on with my dog!!! Actually said that my dog was a pleasure to have in their... Read More
My dog just came home from there today after having surgery.... I must say, I love the people there and they were very hands on with my dog!!! Actually said that my dog was a pleasure to have in their office. I think the service you receive is based on the attitude you walk in their office with. Oh and a side note... my dog is very picky about vet offices and she loved everyone there, as a matter of fact Dr. Flanders has just found himself a new patient!!!! Thank you Vip staff and Dr. Flanders for taking wonderful care of Daisy!!!! Read Less
The staff is very caring, friendly, & professional. They went above & beyond to care for my dog. I will always take my pets & refer my pet loving friends to Dr. Flanders.
dackelmommy H
23 Jun 2018
REPORT
☆☆☆☆☆
REPORT
A quick in/out experience, normally, which is good for all pets as they aren’t in the mood to be within a location filled with human/canine/feline voices for a extended period of time.
Jeffery Passage CPA
15 May 2018
REPORT
☆☆☆☆☆
REPORT
I had a very positive experience with Dr. Flanders and his staff.
rita mcvey
9 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I love Dr. Flanders and his staff. They are always so friendly and helpful. Whenever my cat and I go in with a problem, Dr. Flanders always has the right solution.
Connie Mahin
25 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Flanders has taken care of everything from our puppies to our elder dogs to our elder cats with cancer and a weeks old goat wethered too close (not an easy job)...we have had nothing but good expe... Read More
Dr. Flanders has taken care of everything from our puppies to our elder dogs to our elder cats with cancer and a weeks old goat wethered too close (not an easy job)...we have had nothing but good experiences. Read Less
Marcia Smith
26 Aug 2017
REPORT
☆☆☆☆☆
REPORT
My puppy was stung or had an allergic reaction today and was in bad shape.. i came running into VIP and was almost ready to get hysterical. Dr. Flanders never asked about money, he sprung into acyion... Read More
My puppy was stung or had an allergic reaction today and was in bad shape.. i came running into VIP and was almost ready to get hysterical. Dr. Flanders never asked about money, he sprung into acyion calling off the shots needed and how much, HE SAVED MY LIL BABIES LIFE... and didnt even ask what i could afford... he truly cares about animals... we didnt hace a vet before but we do now... THANK U ALL SOOOOO MUCH Read Less
Karl Smith
5 May 2017
REPORT
☆☆☆☆☆
REPORT
We took our dog on the open walk-in day because there were some markings on his belly that we were concerned about. The vet barely acknowledged me. He was talking about riding his bike with the staf... Read More
We took our dog on the open walk-in day because there were some markings on his belly that we were concerned about. The vet barely acknowledged me. He was talking about riding his bike with the staff. (The staff was also not very welcoming). He didn't say hello to me or shake my hand or anything. Just asked why I was there. I pointed out the area of concern. And he said "there is nothing wrong with this dog" and continued to talk about riding his bike and walked away. I felt so angry as I was checking out that I actually had to pay $ for the horrible rude treatment I just received. I will never go back to this vet and would never recommend him to anyone. Read Less
Jill Stoeffler-Taxter
14 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I can't say enough good things about Dr Flanders and the VIP Staff!! Common sense approach to animal care; affordable pricing! They NEVER push extra or unnecessary services! I have been going here f... Read More
I can't say enough good things about Dr Flanders and the VIP Staff!! Common sense approach to animal care; affordable pricing! They NEVER push extra or unnecessary services! I have been going here for years; all three of my cats have received excellent service and care! If you go to the Tuesday or Thursday Walk-In Clinic you'll be seen as quickly as possible; just don't expect a long appointment if you have a lot of issues; it's a walk in clinic. If you need a lot of time or have a lot of questions; schedule an appointment. The walk in hours are great for routine things like shots and minor issues. Dr Flanders is very educated and up to date on recent treatments. Thanks so much! Read Less
Sam Horton
4 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Flanders was so kind and helpful to my mom and I while dealing with a difficult decision with our precious dog. We are very appreciative to him and the staff for being so very kind and comforting ... Read More
Dr. Flanders was so kind and helpful to my mom and I while dealing with a difficult decision with our precious dog. We are very appreciative to him and the staff for being so very kind and comforting in such a sad time. Read Less
Chrissy Ogborn Spencer
15 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I love this place. Dr Flanders is amazing and very good will all my animals. I love the crew he has working with him. As a trucker I am sometimes forced to deal with vets in the big box pet store cha... Read More
I love this place. Dr Flanders is amazing and very good will all my animals. I love the crew he has working with him. As a trucker I am sometimes forced to deal with vets in the big box pet store chains but I ALWAYS come back home to the best clinic, VIP Animal Clinic Read Less
Nick Gipson
15 Sep 2016
REPORT
☆☆☆☆☆
REPORT
My dog had severe dry eyes for the last 3 years and has been blind for the last 2 years. Dr. Flanders was our original vet and did a great job while we lived here. After 3 years of miserable experienc... Read More
My dog had severe dry eyes for the last 3 years and has been blind for the last 2 years. Dr. Flanders was our original vet and did a great job while we lived here. After 3 years of miserable experiences with every vet in cape coral, florida, I decided to drive my dog 1200 miles to see Dr. Flanders. He immediately said the eyes need to be removed and should have been years ago. I could have saved mazey years of suffering. 24 hours after surgery and my dog is better than I have seen in years. The professionalism and experience of Dr. Flanders and his staff is top notch. I can not thank them enough! Read Less
Lea Grove
6 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Love the office staff and the esp the doctor...he was knowledgeable and very gentle w/ Lola. Also I did not have to wait forever for my appointment...they were running on time so I was in and out in ... Read More
Love the office staff and the esp the doctor...he was knowledgeable and very gentle w/ Lola. Also I did not have to wait forever for my appointment...they were running on time so I was in and out in about 20 min. Great experience!! Will recommend to my family who all have pets! Read Less
Jessica DeWitt
2 Jun 2016
REPORT
☆☆☆☆☆
REPORT
We have received outstanding care and service. The staff is always so friendly, prices are reasonable and you can get an appointment quickly. The staff has provided tips and ideas many times via phone... Read More
We have received outstanding care and service. The staff is always so friendly, prices are reasonable and you can get an appointment quickly. The staff has provided tips and ideas many times via phone when issues arise which is greatly appreciated. Recently our cat ate a hair tie and I immediately called and they walked me thru what to do. I called them back when it did not work and they got me in right away. highly recommend VIP animal care! Read Less
Ashley Clinton
6 May 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Flanders is awesome! I have been taking all of my animals to him for over 10 years. He is so thorough & really helps you to understand what is best for your pet. As long as I live in Indiana, Dr. ... Read More
Dr. Flanders is awesome! I have been taking all of my animals to him for over 10 years. He is so thorough & really helps you to understand what is best for your pet. As long as I live in Indiana, Dr. Flanders will always be taking care of my fur babies! The office staff & techs are also so welcoming & nice! Read Less
Hillary Brown
3 May 2016
REPORT
☆☆☆☆☆
REPORT
I took our puppy in to get vaccinations and had a great experience. After noticing they charged less than half of what another place charged, I looked at the reviews. A couple made me nervous, but I c... Read More
I took our puppy in to get vaccinations and had a great experience. After noticing they charged less than half of what another place charged, I looked at the reviews. A couple made me nervous, but I couldn't have been happier I chose VIP. Everyone there was super nice and helpful! Read Less
Roxann Persing
16 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Have been going to Dr. Flanders for years with breeding dogs, rescue dogs, and pet cats and dogs. I go to him because 1) he knows what he is doing and is good at it; 2) he is priced well; 3) he has... Read More
Have been going to Dr. Flanders for years with breeding dogs, rescue dogs, and pet cats and dogs. I go to him because 1) he knows what he is doing and is good at it; 2) he is priced well; 3) he has convenient clinic hours. I do not go to him for him to be my best friend. I do not go to him for psycho therapy. I am getting ready to take my cat in now for his annual visit. Read Less
Ashley Janisse
4 Nov 2015
REPORT
☆☆☆☆☆
REPORT
This was the worst experience I have ever had with a vet. The vet was rude and impatient. I have a very nervous cat and she did NOTHING to help soothe her. Unless, you consider aggressively coverin... Read More
This was the worst experience I have ever had with a vet. The vet was rude and impatient. I have a very nervous cat and she did NOTHING to help soothe her. Unless, you consider aggressively covering her with a towel soothing. I tried to hold my cat, Theta, as she gave her shots. The vet tech then aggressively grabbed the back of my cats neck, not exactly soothing. My cat then peed on my lap out of fear. I mentioned this and the vet rudely said, "there is nothing I can do about that." Which, I am aware of and only said that to make YOU aware that you man-handling my cat is NOT soothing her. My cat then ran to the corner of the room, when I tried to pick her up, she was so scared that she bit me. Again, I am okay with her biting me, as long as it's not a member of the staff. The vet then rudely told me that I needed to go get first aid immediately, which is fine. What I did NOT appreciate was hearing your staff shoving her into her kennel, I walked away hysterically crying because I could hear the screams of my cat. I will NEVER be returning to your clinic. My cat and I are still traumatized about this. I can never get her screams out of my head. She has barely moved from the bed since I got her home. I am so upset and will encourage everyone I know and love to NEVER bring their fur babies to your clinic. The only bright spot was your employee, Ashley, taking the time to console me. She seemed to be the only person to show any sort of compassion.Read Less
Stephanie Sutton
9 Oct 2015
REPORT
☆☆☆☆☆
REPORT
I can't say enough how much I love everyone at VIP! My husband and I brought our very pregnant dog to see him. Jerry and his staff took excellent care of her. They delivered her babies via c section a... Read More
I can't say enough how much I love everyone at VIP! My husband and I brought our very pregnant dog to see him. Jerry and his staff took excellent care of her. They delivered her babies via c section and saved my baby girl's life. 12 of the puppies, I am happy to say, are doing very well. Nyla is happy, healthy, and gaining her weight back. Thank you for everything you all have done for me and my family!!! Read Less
Nyika Wright
22 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Absolutely worst clinic ever! The vet had NO bedside manner, was extremely unsympathetic that we were putting down part of our family, and even exclaimed, "Welp, that's done!" before he was out the ... Read More
Absolutely worst clinic ever! The vet had NO bedside manner, was extremely unsympathetic that we were putting down part of our family, and even exclaimed, "Welp, that's done!" before he was out the door completely... all in front of the children. The office was disgusting, just filthy, and the scented candles we were forced to inhale overpowering. The staff we came in contact with were not in tune with their job nor could they answer simple questions. They were demeaning and the vet accusatory as if we don't have a choice in where we take our loved ones for care. FIRST AND LAST! Read Less
Rachael Davis McCracken
6 Dec 2014
REPORT
☆☆☆☆☆
REPORT
Beyond thankful for Dr.Flanders and the staff at VIP!! They nursed our sweet dog, Mia, back to health! Our family is whole again now that she is home!! Everyone was so caring and understanding!! Th... Read More
Beyond thankful for Dr.Flanders and the staff at VIP!! They nursed our sweet dog, Mia, back to health! Our family is whole again now that she is home!! Everyone was so caring and understanding!! Thank you, Thank you, Thank you to ALL of you!!! VIP is the best!!Read Less
Kristi Sullivan Coopshaw
14 May 2014
REPORT
☆☆☆☆☆
REPORT
We drive a long distance for Dr Flanders to spay/neuter our puppies and he is an excellent surgeon! In addition, he is caring, compassionate, and knowledgeable with both large and small animals and we... Read More
We drive a long distance for Dr Flanders to spay/neuter our puppies and he is an excellent surgeon! In addition, he is caring, compassionate, and knowledgeable with both large and small animals and we have been very happy with him as our Veterinarian. The staff is always caring and kind, and quick to help or get questions answered for us. We highly recommend VIP Animal Care! Read Less
Donna Hull
14 Mar 2014
REPORT
☆☆☆☆☆
REPORT
My dog just came home from there today after having surgery.... I must say, I love the people there and they were very hands on with my dog!!! Actually said that my dog was a pleasure to have in their... Read More
My dog just came home from there today after having surgery.... I must say, I love the people there and they were very hands on with my dog!!! Actually said that my dog was a pleasure to have in their office. I think the service you receive is based on the attitude you walk in their office with. Oh and a side note... my dog is very picky about vet offices and she loved everyone there, as a matter of fact Dr. Flanders has just found himself a new patient!!!! Thank you Vip staff and Dr. Flanders for taking wonderful care of Daisy!!!! Read Less