Deer Run Animal Hospital

I've been taking my cats and dogs to Deer Run for over 15 years and drive past a much closer vet to get there, but I won't change. The doctors and staff are great--caring, knowledgeable, and very friendly. They go out of their way to be helpful. Hoping for another 15 years! Read Less

Great place to bring your pets especially if they have chronic health issues. The staff is extremely attentive and thorough. Dr. Van Winkle makes sure to explain everything and is willing to take the time to get the answers if he doesn't know them right away. I completely trust the vets and staff her with my pets. Happy to have finally found a place I can go and feel comfortable with the level of care my animals receive. Read Less

I have taken Chynna to Deer Run for 11-1/2 yrs. I never had a problem with any of the vets - they were always kind and loving with her. I never had any problems when requesting a certain vet. Since Dr. Van Winkle was fairly new to Deer Run, I decided I wanted to meet him and have him check out Chynna - I was impressed with him. There is a Wellness Program that you can check out and it covers quite a bit including doctor visits. Cindy Cosmo Read Less

Our first puppy Winston had a wonderful first vet experience! Dr. VanWinkle was GREAT! He is very sweet, as we asked 1,000 questions about our new baby. You could see right away his love for animals. He and my puppy bonded right before he started to examine him. He examined him right in front of us, and Winston was perfectly great. We were really happy to have such a great experience. We have now set the bar high for future visits. Dr. VanWinkle is wonderful and we are very happy that he will take care of Winston. Read Less

Honestly, the best doctors and staff in NWI. Knowledgable in both behavioral and health issues for all animals. Takes their time to explain and educate owners. Patient, kind, and caring staff makes me feel like I made the right choice. I'm so glad I found you guys for my little man! Read Less

I love this vet. After years of taking care of my dogs, Dr. Jokela treats them like her own. She is very through, will spend an hour answering questions if needed. Friendly, caring staff. Also, makes your pets feel relaxed and comfortable. This is very important to them. Read Less

Deer Run did a great job with our cat Sara who had a bad puncture wound. They took her in immediately and took care of the wound and any possible side affects. They communicated often about the status and treatments. They are very in the now moment and focused on how to best treat and care for Sara and all of our pets over the years (Tigger, Tula, Reija, and Rosie). Read Less

My aunt makes the world a better place. I have never met someone who loves animals more. She definitely has a special place in God's heart. A few years ago my grandpa's dog, Miaya, passed, and my aunt gave him her most beloved dog, Siama, because she didn't want him to be lonely. I don't know about you but I think that takes an especially big heart. Read Less

One of my clients adopted a lovely dog, Dr Jokela was tireless in with her behavior assistance. We worked as a team to help Emmy acclimate to her new family. A definite not only for me, but also my client. Liz Geisen was also an instrumental member of team Emmy! Read Less

Dr Jokela and staff have been so very helpful with a difficult foster dog I had. Dr Jokela and Liz spent almost three hours with me and my foster to help me and his rescue understand why he was doing what he was doing and why he was having the problems he was! Not only did they both take the time to help me understand but they also came up with a treatment plan to help my foster dog be the best dog he could be! Dr Jokela helped save this foster dogs life, seriously! I couldn't have asked for a better team of people! Read Less

Dr. Jokela Is such a caring and compassionate person. I am a Karen Pryor Academy Dog Trainer, and I have had the honors of working with her and her clients. She cares so much and wants all of her clients to be successful! I have been honored to work with her! Read Less

I had the privilege to watch Dr. Jokela share her knowledge and compassion during a recent behavior consultation. Her gentle concern for both the human and the canine client was just the beginning of the healing process. Now, her excellent skill as a vet, her thorough explanation the dog's behavioral issues and her specific training plan will put these clients on the road to a better life. Thank you! Read Less

This place is just great! Brought my newly adopted cat here and was very pleased with the staff and veterinarian Dr. Jokela. The staff is so friendly and I learned so much about cats from the doctor. She took the time to explain everything to me. Everyone there is so caring and knowledgeable. I highly recommend this place for your pets care. You will get excellent service! Thank you Dr. Jokela and staff Read Less

Been bringing our goldens to the practice for over ten years. Always compassionate and I never wonder if they are in the business for the right reasons. The whole staff is kind and wonderful and our dogs would agree! Read Less

Deer Run is the best animal clinic to which I have taken my furry kids. The entire staff is dedicated to the well being of the pets they treat. Dr. Jokela is highly intelligent and knowledgeable. She is a very thorough practitioner, and was able to diagnose and prescribe a treatment program to extend a quality life for our schnoodle when other veterinarians, including a veterinarian internist, could not do so. If you are truly interested in preserving a quality life for your pet I recommend, without a hesitation, this animal clinic. I give it a strong FIVE STARS! Read Less

So much compassion from Dr. Jokela and staff while diagnosing my Bailey with Lung Digit Syndrome. I can't thank you enough for helping us through the heart breaking decision of putting him to rest. I couldn't have chosen a better Vet and animal hospital. Thank you! Read Less

Absolutley do not use this vet they are over priced and rude. My wife brought our dog there for some basic check ups and shots. She asked what the costs would be prior and at the end they came up with a bunch of additional charges that they did not ask if we wanted done, They just did what they wanted and we got the bill. We informed them several times that we would use a different vet in the future because they kept pushing us to schedule the next appointment. My wife just went in there to pick up some dog food and the capital B*#ch at the front "Penny" told her to buy her food at her new vets. These people deserve to go out of bussiness! Read Less

The reviewer midwest2010 must have this veterinary hospital mixed up with another! I know for a fact that no puppy with parvo was brought into this hospital in over 3 years. Doctors Jokela and Finley are the BEST! Dr. Jokela has kept our dog alive for more than 2 years with quality care after other vets had given up. They would NEVER treat an animal as was described by midwest2010. I am horrified that anyone would do as was suggested by midwest2010..., but I can guarantee you it was NOT Deer Run Animal Hospital. You will only receive the best and warmest of care in this clinic! Read Less

We brought a 7 month old puppy that had developed parvo. The treatment was so foul that reliving it is just to hard to do. To sum it up the threw him in a trash bag and dragged him through the parking lot. Do not use them, pleaseRead Less

I took my dog there for a regular check-up. This was the most expensive place I have ever been to. When I scheduled the appointment I had requested a certain doctor. When we arrived for the appointment we were tricked and given a different doctor without my permission. I was asked to purchase services that were not necessary. They wanted to examine my dog in their back room without me. Why on earth would they want to do that except to hide how they treat the animals? I spoke with the receptionists at length about heartworm medication and the receptionist tried to get me to purchase all medications from her. She even said that I should purchase generic medications from her. I explained to the receptionist that I wanted to get prices from 1800 PETMEDS because I had a $15.00 coupon from 1800PETMEDS because I had made a previous purchase with them. At no time did the receptionist explain to me that I would need to come back AGAIN and pick up a prescription for the heartworm medication. When 1800PETMEDS faxed a request to the vet’s office so my dog could get her heartworm medication I received a call from the vet's office asking me to call them back. I called them back the next day and spoke with Penny who said that they never respond and WILL NEVER respond to the faxes that they receive from 1800PETMEDS. She STILL tried to get me to purchase meds from her and when I told her again that I did not want to she said I would have to pick up the prescription from her and mail it in myself to 1800PETMEDS. I explained to her that was a major inconvenience but it did not matter to her. She put her supervisor Lisa on the line and Lisa was patronizing and unhelpful. When I told Lisa about all the things that happened to me at the visit she had no response whatsoever. All she cared about was getting me to purchase meds from her and she refused to respond to 1800PETMED's fax. Why didn’t they just give me the prescription for heartworm medication when I was already there at the appointment? The only reason I can think of is to trick you into purchasing meds from them. And these people at Deer Run Animal Hospital are still in business? Read Less

Very Costly, and not really knowing what is wrong. Back and forth as if our "Money Grows on a Tree" or maybe we are paying for their so called education;After many, many x-ray's, and not sure how many blood test, dog did not improve, said she is to loose weight...did...but no better, still cannot walk good. Oh, she is getting old (9) get rabbie shots etc, oh she is doing fine. Huh...why are her eyes yellow? And why are her Gums yellow....age, could take another blood test....GUESS WHAT "SHE IS DEAD" NOT EVEN A MONTH LATER:."LIVER CANCER WHICH SHE HAD FOR WAY OVER A YEAR" THE NEW VET SAID: HUH...ONE SET OF BLOOD TEST SHOWED THIS...OH, THIS WAS ANOTHER VET..SO MY RATING FOR THEM IS "0". Read Less