Clearly this facility, CarePets Animal Hospital is NOT an animal hospital that can deliver emergency care. Unless you have an appoitment. They will turn your dog away who is clearly in distress even i... Read More
Clearly this facility, CarePets Animal Hospital is NOT an animal hospital that can deliver emergency care. Unless you have an appoitment. They will turn your dog away who is clearly in distress even if the pet had been seen previously and under their "care". Change your name to coincide with the lack of actual service you provide as this animal clinic will not provide your pets with emergency medical service that a reputable animal hospital does deliver. Read Less
Linda Donovan Higgins
12 Jul 2018
REPORT
Dr. Evinger & new vet & entire staff are wonderful !!
tammi james
4 Jul 2018
REPORT
We had to put our sweet fur baby to sleep. The dr and staff are great. Highly recommend this place
Jennifer Goretcki
1 Jul 2018
REPORT
The main veterinarian is very nice and is great. The staff is super nice also. The cost is super high though. The staff also made am error and overdosed my dog. The day after the overdose she was di... Read More
The main veterinarian is very nice and is great. The staff is super nice also. The cost is super high though. The staff also made am error and overdosed my dog. The day after the overdose she was disoriented and her hubs quarters wouldnt work. I had to bring her in thay next morning. They denied my dogs rapid decline was due to the overdose and apologized. I had to pay for that visit nonetheless. My dog went from incontinent to dead within a week. I'm unsure if I'll go back. Prior to this situation they had been wonderful.
I understand that the literature states the medication should not of caused her rapid decline and death. However I would almost be certain that the research was not conducted on dogs her age with her pre-existing condition so therefore there is still reasonable doubt as to whether it did, did not or exacerbated her issues to cause her death. That being said it was a seed of doubt I should never of had to bear during the last week of her life. From a customer service stance I would recommend waiving the $50 office visit fee rather than the less than $10 nail trim fee. I did greatly appreciate the verbal ownership of the mistake from you the day i came in and the empathy you've shown in your post despite my 3 star review. For that, 4 stars. 5 stars when my soul heals and our business relationship bounces back. Read Less
Becky Herron
14 Jun 2018
REPORT
Went there on June 13th I have a puppy they weighs 1.5 pounds that was having trouble breathing she had gotten choked on her food and when I went in the ladie at the front desk told me it was going to... Read More
Went there on June 13th I have a puppy they weighs 1.5 pounds that was having trouble breathing she had gotten choked on her food and when I went in the ladie at the front desk told me it was going to be a while I ask if she could just have someone to look at her and she strictly said NO I will never ever take another animal in there and will never recommend anyone. It wouldn’t have taken her a second to get a dr and make sure my baby was ok Read Less
Molly Wells
19 May 2018
REPORT
Love the Dr. And her employees. Feel very welcomed as soon as your walk through door.
Wendy Wunderlich Hall
7 May 2018
REPORT
Excellent care, clean facility. Large waiting area, very short wait time, friendly staff.
Tammy Nettro
15 Feb 2018
REPORT
The staff here are so kind. ....so kind to my critters
Matthew Hoffman
27 Jan 2018
REPORT
They are the best at taking care of my pets.
Cheryl Graham
23 Dec 2017
REPORT
Dr. Joan Evinger has been the vet for my exotic bird for nine years now... and, she and her staff are AMAZING! 🐦
June Compton
19 Aug 2017
REPORT
Carepets loves there patients as much as you do. They call Jada by name when we go in. Jada is always extremely excited to go see her Carepets friends! Carepets is the only facility I trust to care fo... Read More
Carepets loves there patients as much as you do. They call Jada by name when we go in. Jada is always extremely excited to go see her Carepets friends! Carepets is the only facility I trust to care for Jada when we are out of town. Read Less
Robert Williams
9 Apr 2017
REPORT
This place is the best, they not only treat me nice but they treat your pets even better. If I could give 10 I would.
Sarah Hawkins
21 Mar 2017
REPORT
She was great with my dog but, not so much with my kids. She yelled at them like they were her own. This was the first time we had been there and my boys got turned around and tried to go out the way ... Read More
She was great with my dog but, not so much with my kids. She yelled at them like they were her own. This was the first time we had been there and my boys got turned around and tried to go out the way we came in instead of the exit and she acted like there were committing a crime. I won't be back. Her assistants were great. Read Less
Jon Rohner
12 Jan 2017
REPORT
We just had our first visit and fell in love! The facility is clean, spacious, and convenient. The staff was friendly, welcoming and very good at their jobs. But I was most impressed with Dr. Courtney... Read More
We just had our first visit and fell in love! The facility is clean, spacious, and convenient. The staff was friendly, welcoming and very good at their jobs. But I was most impressed with Dr. Courtney Smock! She was kind, informative, and made a great first impression! She walked in the exam room and immediately got down on the floor to greet her patients! No previous vet has ever greeted us with this type of warm welcome. I have full faith that our two dogs will receive great care here.Read Less
Cynthia Nokes-Smith
12 Jan 2017
REPORT
Vets are very knowledgeable, staff treats my fur baby like their own - friendly, caring, and helpful & my poet enjoys going there.
Anna Marie Marsh
29 Dec 2016
REPORT
Very caring. Was able to get my doggie in right away when she was ill. Great staff.
krhub79
22 Nov 2016
REPORT
Warm, friendly staff. Dr. Evinger is terrific. Clean, efficently ran office.
Kimberly Lowe
13 Nov 2016
REPORT
Dr. Evinger has been my vet since 1991 when I moved back to this area. I trust her implicitly and she has a wonderful rapport with my three dogs.
tina bryan
26 Sep 2016
REPORT
Today was our first visit, we were recommended there by my sister who loves them, and they were wonderful. They were prompt, the place was very clean, the staff was super friendly and they treated Sa... Read More
Today was our first visit, we were recommended there by my sister who loves them, and they were wonderful. They were prompt, the place was very clean, the staff was super friendly and they treated Sammy wonderful. They talked us through everything they were doing and did not at any point push anything extra on to us. We have found out new Vet!!! Thanks Care-Pets Read Less
Annie K. Clark
15 Sep 2016
REPORT
Been taking my fur babies there for 12 years there is no better place!! They have the most caring staff in all aspects of care ,from the time you take you new pet to visit for the first time til you ... Read More
Been taking my fur babies there for 12 years there is no better place!! They have the most caring staff in all aspects of care ,from the time you take you new pet to visit for the first time til you need assist over the rainbow bridge ,they are there for you. They are the best! From Corbee Tanker Blueberry and Blueboy Read Less
Abigail Richmer
10 Sep 2016
REPORT
I switched to Care Pets after having a bad experience at another office in the area. The staff at Care Pets are friendly, very patient with my nervous/rambunctious dog, and very attentive. I can tell ... Read More
I switched to Care Pets after having a bad experience at another office in the area. The staff at Care Pets are friendly, very patient with my nervous/rambunctious dog, and very attentive. I can tell that they really love the animals they take care of and are always so sweet to my pup! I feel like my dog is very well taken care of here and have been very pleased with the vets and staff for the past 2 years! Thank you!! Read Less
Chris Schotter
3 Aug 2016
REPORT
I love this place. I completely trust Dr. Joan and was really impressed with the level of care and concern the whole staff had for my cat. Highly recommend them.
Izzy Lingross
17 Jun 2016
REPORT
I want to thank everyone at the hospital today for laying my baby to rest. Candy Cane is no longer in pain.
Sandy Higgins
25 May 2016
REPORT
I would like to give a big shout out to Dr Joan and the Care Pets team. They took excellent care of our Rebel in his thirteen years of life. I feel they went over and beyond to care for him when he ... Read More
I would like to give a big shout out to Dr Joan and the Care Pets team. They took excellent care of our Rebel in his thirteen years of life. I feel they went over and beyond to care for him when he became ill. Thank you so very very much for your kindness and caring. I am sure Rebel is looking down on us pain free feeling the same. Love you guys! Read Less
Hollie Hieb Baker
6 Apr 2016
REPORT
We recently had to have our beloved 15 year old dog euthanized. Dr Evinger was the vet who did it for us and was there for us. She was very compassionate and comforting in one of the hardest situation... Read More
We recently had to have our beloved 15 year old dog euthanized. Dr Evinger was the vet who did it for us and was there for us. She was very compassionate and comforting in one of the hardest situations we have ever faced. We are very happy taking our dogs to Care-Pets. Read Less
Lori Warren Woodard
3 Apr 2016
REPORT
Been going to Care Pets for over 15 years. Needless to say, they have become like family to me and my pets. The staff and veterinarians are truly angels on earth. Love, love love Care Pets !!
Casey Renee Stephens
5 Nov 2015
REPORT
Just left here with my dog. I called hysterical because my dog was hit and they were so nice. Took her in immediately. The vet and his assistants treated her like she was their own. Absolutely fantast... Read More
Just left here with my dog. I called hysterical because my dog was hit and they were so nice. Took her in immediately. The vet and his assistants treated her like she was their own. Absolutely fantastic. I can't even tell you how thankful I am. He also tried to make the X-rays as cheap as possible and gave me a copy. I will definitely be back. Thank you so so much!!! Read Less
Dawnita Avendano Rodriguez
9 May 2015
REPORT
I recently took my kitty here for the first time for a scare, which turned out to be nothing. The staff here was awesome, and my kitty has never been so calm during an exam with any other vet. Every... Read More
I recently took my kitty here for the first time for a scare, which turned out to be nothing. The staff here was awesome, and my kitty has never been so calm during an exam with any other vet. Everyone was very professional, and seemed to really have a way with animals. I was recommended to this veterinarian office by several of my neighbors in the new neighborhood we just moved into, and I see why! Read Less
Clearly this facility, CarePets Animal Hospital is NOT an animal hospital that can deliver emergency care. Unless you have an appoitment. They will turn your dog away who is clearly in distress even i... Read More
Clearly this facility, CarePets Animal Hospital is NOT an animal hospital that can deliver emergency care. Unless you have an appoitment. They will turn your dog away who is clearly in distress even if the pet had been seen previously and under their "care". Change your name to coincide with the lack of actual service you provide as this animal clinic will not provide your pets with emergency medical service that a reputable animal hospital does deliver. Read Less
Linda Donovan Higgins
12 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Evinger & new vet & entire staff are wonderful !!
tammi james
4 Jul 2018
REPORT
☆☆☆☆☆
REPORT
We had to put our sweet fur baby to sleep. The dr and staff are great. Highly recommend this place
Jennifer Goretcki
1 Jul 2018
REPORT
☆☆☆☆☆
REPORT
The main veterinarian is very nice and is great. The staff is super nice also. The cost is super high though. The staff also made am error and overdosed my dog. The day after the overdose she was di... Read More
The main veterinarian is very nice and is great. The staff is super nice also. The cost is super high though. The staff also made am error and overdosed my dog. The day after the overdose she was disoriented and her hubs quarters wouldnt work. I had to bring her in thay next morning. They denied my dogs rapid decline was due to the overdose and apologized. I had to pay for that visit nonetheless. My dog went from incontinent to dead within a week. I'm unsure if I'll go back. Prior to this situation they had been wonderful.
I understand that the literature states the medication should not of caused her rapid decline and death. However I would almost be certain that the research was not conducted on dogs her age with her pre-existing condition so therefore there is still reasonable doubt as to whether it did, did not or exacerbated her issues to cause her death. That being said it was a seed of doubt I should never of had to bear during the last week of her life. From a customer service stance I would recommend waiving the $50 office visit fee rather than the less than $10 nail trim fee. I did greatly appreciate the verbal ownership of the mistake from you the day i came in and the empathy you've shown in your post despite my 3 star review. For that, 4 stars. 5 stars when my soul heals and our business relationship bounces back. Read Less
Becky Herron
14 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Went there on June 13th I have a puppy they weighs 1.5 pounds that was having trouble breathing she had gotten choked on her food and when I went in the ladie at the front desk told me it was going to... Read More
Went there on June 13th I have a puppy they weighs 1.5 pounds that was having trouble breathing she had gotten choked on her food and when I went in the ladie at the front desk told me it was going to be a while I ask if she could just have someone to look at her and she strictly said NO I will never ever take another animal in there and will never recommend anyone. It wouldn’t have taken her a second to get a dr and make sure my baby was ok Read Less
Molly Wells
19 May 2018
REPORT
☆☆☆☆☆
REPORT
Love the Dr. And her employees. Feel very welcomed as soon as your walk through door.
Wendy Wunderlich Hall
7 May 2018
REPORT
☆☆☆☆☆
REPORT
Excellent care, clean facility. Large waiting area, very short wait time, friendly staff.
Tammy Nettro
15 Feb 2018
REPORT
☆☆☆☆☆
REPORT
The staff here are so kind. ....so kind to my critters
Matthew Hoffman
27 Jan 2018
REPORT
☆☆☆☆☆
REPORT
They are the best at taking care of my pets.
Cheryl Graham
23 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Joan Evinger has been the vet for my exotic bird for nine years now... and, she and her staff are AMAZING! 🐦
June Compton
19 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Carepets loves there patients as much as you do. They call Jada by name when we go in. Jada is always extremely excited to go see her Carepets friends! Carepets is the only facility I trust to care fo... Read More
Carepets loves there patients as much as you do. They call Jada by name when we go in. Jada is always extremely excited to go see her Carepets friends! Carepets is the only facility I trust to care for Jada when we are out of town. Read Less
Robert Williams
9 Apr 2017
REPORT
☆☆☆☆☆
REPORT
This place is the best, they not only treat me nice but they treat your pets even better. If I could give 10 I would.
Sarah Hawkins
21 Mar 2017
REPORT
☆☆☆☆☆
REPORT
She was great with my dog but, not so much with my kids. She yelled at them like they were her own. This was the first time we had been there and my boys got turned around and tried to go out the way ... Read More
She was great with my dog but, not so much with my kids. She yelled at them like they were her own. This was the first time we had been there and my boys got turned around and tried to go out the way we came in instead of the exit and she acted like there were committing a crime. I won't be back. Her assistants were great. Read Less
Jon Rohner
12 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We just had our first visit and fell in love! The facility is clean, spacious, and convenient. The staff was friendly, welcoming and very good at their jobs. But I was most impressed with Dr. Courtney... Read More
We just had our first visit and fell in love! The facility is clean, spacious, and convenient. The staff was friendly, welcoming and very good at their jobs. But I was most impressed with Dr. Courtney Smock! She was kind, informative, and made a great first impression! She walked in the exam room and immediately got down on the floor to greet her patients! No previous vet has ever greeted us with this type of warm welcome. I have full faith that our two dogs will receive great care here.Read Less
Cynthia Nokes-Smith
12 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Vets are very knowledgeable, staff treats my fur baby like their own - friendly, caring, and helpful & my poet enjoys going there.
Anna Marie Marsh
29 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Very caring. Was able to get my doggie in right away when she was ill. Great staff.
krhub79
22 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Warm, friendly staff. Dr. Evinger is terrific. Clean, efficently ran office.
Kimberly Lowe
13 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Evinger has been my vet since 1991 when I moved back to this area. I trust her implicitly and she has a wonderful rapport with my three dogs.
tina bryan
26 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Today was our first visit, we were recommended there by my sister who loves them, and they were wonderful. They were prompt, the place was very clean, the staff was super friendly and they treated Sa... Read More
Today was our first visit, we were recommended there by my sister who loves them, and they were wonderful. They were prompt, the place was very clean, the staff was super friendly and they treated Sammy wonderful. They talked us through everything they were doing and did not at any point push anything extra on to us. We have found out new Vet!!! Thanks Care-Pets Read Less
Annie K. Clark
15 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Been taking my fur babies there for 12 years there is no better place!! They have the most caring staff in all aspects of care ,from the time you take you new pet to visit for the first time til you ... Read More
Been taking my fur babies there for 12 years there is no better place!! They have the most caring staff in all aspects of care ,from the time you take you new pet to visit for the first time til you need assist over the rainbow bridge ,they are there for you. They are the best! From Corbee Tanker Blueberry and Blueboy Read Less
Abigail Richmer
10 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I switched to Care Pets after having a bad experience at another office in the area. The staff at Care Pets are friendly, very patient with my nervous/rambunctious dog, and very attentive. I can tell ... Read More
I switched to Care Pets after having a bad experience at another office in the area. The staff at Care Pets are friendly, very patient with my nervous/rambunctious dog, and very attentive. I can tell that they really love the animals they take care of and are always so sweet to my pup! I feel like my dog is very well taken care of here and have been very pleased with the vets and staff for the past 2 years! Thank you!! Read Less
Chris Schotter
3 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I love this place. I completely trust Dr. Joan and was really impressed with the level of care and concern the whole staff had for my cat. Highly recommend them.
Izzy Lingross
17 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I want to thank everyone at the hospital today for laying my baby to rest. Candy Cane is no longer in pain.
Sandy Higgins
25 May 2016
REPORT
☆☆☆☆☆
REPORT
I would like to give a big shout out to Dr Joan and the Care Pets team. They took excellent care of our Rebel in his thirteen years of life. I feel they went over and beyond to care for him when he ... Read More
I would like to give a big shout out to Dr Joan and the Care Pets team. They took excellent care of our Rebel in his thirteen years of life. I feel they went over and beyond to care for him when he became ill. Thank you so very very much for your kindness and caring. I am sure Rebel is looking down on us pain free feeling the same. Love you guys! Read Less
Hollie Hieb Baker
6 Apr 2016
REPORT
☆☆☆☆☆
REPORT
We recently had to have our beloved 15 year old dog euthanized. Dr Evinger was the vet who did it for us and was there for us. She was very compassionate and comforting in one of the hardest situation... Read More
We recently had to have our beloved 15 year old dog euthanized. Dr Evinger was the vet who did it for us and was there for us. She was very compassionate and comforting in one of the hardest situations we have ever faced. We are very happy taking our dogs to Care-Pets. Read Less
Lori Warren Woodard
3 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Been going to Care Pets for over 15 years. Needless to say, they have become like family to me and my pets. The staff and veterinarians are truly angels on earth. Love, love love Care Pets !!
Casey Renee Stephens
5 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Just left here with my dog. I called hysterical because my dog was hit and they were so nice. Took her in immediately. The vet and his assistants treated her like she was their own. Absolutely fantast... Read More
Just left here with my dog. I called hysterical because my dog was hit and they were so nice. Took her in immediately. The vet and his assistants treated her like she was their own. Absolutely fantastic. I can't even tell you how thankful I am. He also tried to make the X-rays as cheap as possible and gave me a copy. I will definitely be back. Thank you so so much!!! Read Less
Dawnita Avendano Rodriguez
9 May 2015
REPORT
☆☆☆☆☆
REPORT
I recently took my kitty here for the first time for a scare, which turned out to be nothing. The staff here was awesome, and my kitty has never been so calm during an exam with any other vet. Every... Read More
I recently took my kitty here for the first time for a scare, which turned out to be nothing. The staff here was awesome, and my kitty has never been so calm during an exam with any other vet. Everyone was very professional, and seemed to really have a way with animals. I was recommended to this veterinarian office by several of my neighbors in the new neighborhood we just moved into, and I see why! Read Less