Heartland Animal Hospital

Heartland has been such a blessing to my family since moving to Des Moines about 3 years ago. Would highly recommend Dr. Culver. We have a dog who is frequently ill and we’ve spent thousands in another state trying to fix her problem. Dr. Culver realizes the importance of managing a budget in relation to how much you love your dog. Thank you so much! Read Less

Heartland takes care of my ferrets, but until now I had not taken my pups....it is a drive for us. I have never had an experience like I had today. The entire staff is beyond amazing!!! My pups are very people fearful (rescues), but they both took to the staff immediately!!! Heartland has the most wonderful care staff and vets!!! It was beyond anything I could have hoped for!!!! If I could give 10 stars I would !!!!!! Read Less

This place is AMAZING. From the front desk staff, to the vet assistants, and vets..... they are all phenomenal. I love taking Moose to this place. I have moved states many times so I've been to many vets, but Heartland is BY FAR the best. They are super personal, they remember you and your pets, and they look out for you when it comes to pet insurance. I will never go any where else for my baby. Read Less

We we're in search of clinic after our Vet retired. Based on my research and recommendations from neighbors we chose Heartland. Yesterday my little Doxie had been throwing up. While waiting the little stinker peed on the floor. As a "Why not?" I asked if they could run a sample. Glad I did, he had crystals in his urine and his ph was high. Long story short we got him on meds and the right food. Thank you. I recommend this clinic to everyone. Read Less

The staff is absolutely phenomenal. I’ve worked with all 3 vets and have never had a bad experience. They genuinely care about our animals as if they were their own, whether its current care for a healthy animal, or being there as we grieve the loss of our family pet.Read Less

We have taken all of our pets to Heartland and completely recommend them as a knowledgeable and trustworthy clinic. Our dogs actually like going to the Vet...Dr Culver and staff are absolutely amazing with them! Would recommend confidently to anyone. Read Less

I've been taking my animals to Heartland for over 20 years. The doctors are incredible and every staff member goes out of their way to make sure that you and your animals are taken care of. I can't recommend them highly enough. Read Less

I have been taking my dogs to Heartland Animal Hospital for over 12 years now and wouldn't consider going anywhere else. The hours of the clinic are flexible - evening and weekend - and if there is an urgent issue I've always been accommodated even if the schedule is full. It is clear that all the staff care for both the pets and their owners. I've never felt rushed and have been able to ask all the questions I want/need to. I appreciate the pet care packages that are offered to get a discount on pet care. Read Less

My cattle dog Max LOVES everyone at Heartland Animal Hospital.  And I appreciate the care, concern and treatments Heartland Animal Hospital has provided.  They treat every animal as if it were their own.  A great place for veterinary care and a wealth of knowledge.  They truly care about you and providing the best care available. Read Less

I never write reviews but Heartland is exceptional so here we go! I've been going to them since I moved to Des Moines 5 years ago. My husband and I have 3 miniature aussies and a bunny. Staff is kind, smart, consistent, and they use evidence based practice. They offer wellness plans to make care inclusive and affordable. Other great things: Cleanliness, prompt care, they send reminders, they call to check in after a surgery/illness, they advocate for best practice but aren't ...overbearing or pushy, and unlike many vets they aren't tied to a contact with just one product company but offer products according to safety/effectiveness/cost. Overall, they are genuinely caring about animals and their wellbeing as well as the families they live in. Choices such as if/when to neuter, to start puppy classes, or remove some cat claws are presented with all the information (pros & cons) but still as a choice, without judgement. Three examples of superior care: 1. When our first pup was just over a year old he was attacked at the dog park and sustained a herniated bowel. They saw him immediately, performed diagnostics and started to operate. They recognized the extent of injury and their limitations and knew to refer us to the emergency vet for further surgical intervention. Teddy is a happy healthy boy since. 2. My bunny once aspirated a piece of food and was on a quick decline. They moved quickly to diagnose and start antibiotics. Charlie is a healthy happy bunny to this day. I never needed appointments for any urgent situation. 3. Last week, Servo, our 6 month pup might have had a mild reaction to his recent vaccine and they made sure to report it to the maker and I am now being refunded for diagnostics and meds. Only drawback is it can feel expensive at times, but I do NOT think the services are overpriced..., I just have 3 dogs. I am extremely pleased with my vet clinic. Even referred family there. One last thing!!! I actually shadowed the techs and vets there a few years ago when I considered vet school. I can say with complete confidence that the staff is equally professional and caring behind closed doors as when they are in the room with you. There's a clean/sterile vibe behind closed doors also. See more Read Less

Dr.Culver is the most highly skilled and compassionate vet. I have had the privilege to meet , I have had many pets from dogs, cats, horses . I wish I would have found him sooner. I called on a Saturday late morning with an emergency for my car that had an injury to back leg. They were willing to see him immediately and never seemed rushed .I know they stayed late to help me and never seemed like they were rushing me out the door .they were all very caring and compassionate towards me and my pet. I would recommend them to anyone and everyone I know .By far the best veterinarian I have ever had .I will be taking all current future pets to Dr Culver for a healthcare needs .Thank you for making my experience so caring and inviting. Read Less

The doctors and staff at Heartland Animal Hospital are absolutely amazing. They are a rare breed - guided by the love of their animal patients, not by profit. We took our three kitties there for years, until the kitties eventually passed away. Dr Prescott is extremely thorough and cares deeply for the animals in her care. She gives good, practical advice and goes above and beyond for her patients. She is also one of the kindest people I have ever met. If you want a vet that will truly care for your animal's well-being and advocate for them, this is where you should go. Read Less

Great staff, great location! I have many dog training clients that also take their pets there and we all agree these guys are great! It is also nice to finally find a vet that has some understanding of sighthounds and giant breeds. Read Less

Through the good, the bad and the ugly the doctors and staff at Heartland have been awesome! From the routine stuff to the more complicated stuff I know I'll get a good understanding of what's going on with my fur babies. Can't say enough good things about them. Read Less

This is the best vet health clinic I have ever worked with. They are caring, sensitive and reasonable in their approaches. I could not recommend them more highly and will never go anywhere else as long as I'm in the Des Moines area. They came highly recommended and they live up to their reputation. My last incident with my one of my dogs happened on Sunday evening. I called and left a message and they returned my call immediately on Monday morning and got him in that day. That is the customer service I value. Read Less

I never knew a vet clinic could be so great until I came here. They've been taking care of my cats for 4 years now and couldn't be happier with my experience. The entire staff seems like they genuinely care about your pet and you. I found a lump on my cat's stomach and they got us in that evening to check it out. They gave an accurate quote for cost for the surgery, which was scheduled within 3 days of the initial appointment, and have done everything possible to reduce the costs of all the follow up care. Every time we've had questions or concerns about how the incision was healing, they got us in right away to check it out and Dr. Edel personally called us with results and to check in. I'm so glad that I had this amazing team working to get my cat back in perfect shape.Read Less

We've been taking our dogs to Heartland since 2007 and wouldn't ever think of going anywhere else. Our previous dog was a bit high maintenance with allergies and issues with swallowing things so we made many visits. We always felt we were receiving the best care possible. The Pet Care Packages are great to help you save on services you will need anyway. Dr Prescott and the whole team are the best! Thanks! Read Less

This is a wonderful place to bring your pet. Fantastic, knowledgeable, and compassionate doctors and staff, who love animals! We've been coming here for many years, and we've always been treated like family, from the very beginning. Read Less

Dr Culver - Abel and Culver are awesome... They are extremely knowledgeable and proactive in the treatment of your dogs (dont have a cat) but Heartland is the place to take your animals for a check up and what ever your little guy/gal needs Read Less

Took my old dog here today and the staff is fantastic! My dog and I both felt very comfortable and everyone was so friendly. My baby got plenty of treats and they were so great with him. I think we have a new vet! Dr. Prescott is wonderful and is very caring. Thank you!! Read Less